StarTimes Customer Care Number & Contact Details

Startimes channelsStarTimes is a direct to home paid Tv service available in Nigeria with over 80 channels at a subsidized rate. With many Nigerian subscribers it is possible to run into issues with your startimes decoder or subscription.

To contact StarTimes, find details of StarTimes Customer care number, StarTimes official email address, StarTimes Twitter & Facebook account, StarTimes Nigeria website and Physical Contact Address below.

StarTimes Nigeria Customer Care number: 08172398558 or 09-4618888

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StarTimes Nigeria Email:

StarTimes Twitter Account:

StarTimes Facebook Account:

StarTimes Nigeria Website:

StarTimes Nigeria Contact Address:  AFRIBANK House, Fatai Atere Way Mushin, Lagos.

Click here to find a list of all Startimes branches in Nigeria

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Add a Comment
  1. waziri

    I hv recharged my startimes two day back but up to now nothing is showing my card no is 02146052527.

  2. Ganiyu Na-Allah

    please i need datasheet for your new decoder. what make it different from previous one. actually, you poeple said two in one. please if i can get datasheet/manual via my email.i will appreciate and go for it. thanks

  3. aromolaran tolulade

    change my name to Aromolaran Tolulade Startime code 02027150179

  4. Bamidele M

    Please help me to change the name on my account to BAMIDELE 02027697263. 08033001369 or 08188872006

  5. Adesina

    Pls some of the channels on my decoder are not showing. Channels such as Awa TV, orisun, waptv, channels, even the local station Ekiti TV and NTA are not showing’ my card no is 02145774626 Pls tell me what to do . Thank you

  6. ogundahunsi Ayoola

    pls try and correct my name to be ogundahunsi Ayoola with phone number
    08065731977 with startime decoder no 02145696796

  7. Omidokun

    I have subscribed since 23rd of sept 2016 with recorder no :02146404542.very painful not enjoying d service I paid for since,up till date still showing no signal and d external antenna is intact.pls use ur gud office to address dis issue

  8. Emmanuel Michael

    My card number is 02146469469, I recharged it yesterday, and still no access. I still cant access the channels. Do something quick.

  9. Auler

    My smart card number is 02110936164
    i subscribed with d gtb *737 code since 15/10/16 about an hour ago, yet it is not reflected…
    I called customer care, line not going through.
    Do something pls.

  10. rilwan noibi

    my smart card no is 02027054141 rilwan noibi I want to know why card that I recharge about two weeks ago will expire in three days time

  11. rilwan noibi

    I recharge two weeks ago but now I was sms now that recharge card will expires in three days time. is recharge not for a month? pls I need. reply for this.

  12. Akinlade Oluwafemi

    I rechard for about 30min ago and it as not come up yet.
    Decoder number is 021 1017 6258. My nubrr is 07061943910. Pls do it now. Thank . Pls do it now.

  13. Akinlade Oluwafemi

    I rechard for about 30min ago and it as not come up yet.
    Decoder number is 021 1017 6258. My nubrr is 07061943910. Pls do it now. Thank .

  14. Friday Omaonu

    I normally recharge my startimes through GTB *737#,but now is telling me error in retrieving smart card number please try again.I have tried for mor than 5 times now but not working.Please help me.My email is, you and may God bless you.

  15. Atanda Soji

    We got high voltage in my area and the my decorder was on by the time. Suddenly i noticed that the high voltage had burnt. What can i do or is their any means of repairing. Waiting for your reply. Thanks.

  16. Adamu Usman

    I recharge my reciever still not active 02110481221



  18. Ayodele

    I recharged my smart card no.02146580455 on 5/10/2016 through Keystone Bank mobile banking and till 6/10/2016 you shaved failed too activate same. The amount involved is N4,800.00. Please activate same or refund my none through the same medium

  19. Benson Enoobong

    Good morning. I subscribe my startimes yesterday 30 September, 2016 with N1800 through the Gtbank code but no channel is opened till now. My smartcard no is 01831050808 and my phone no is 07030347551. Please i wish to hear from you

  20. Mauriceotobong

    I want to Recharge my startime, Basic Bouquet and Classic. Pls I need a Guide on How to do it. Thankz

  21. akinyeni

    Am Mr Akinyemi my star times no is 02145780449 my tells me empty channel pls help me my no 08032160032

  22. babatunde adeya

    please I recharged using my gtbank and I am yet to receive response my card number is 02ll0044964 please help me work on it

  23. freeborn

    I want to recharge my star time how would I do it direction to do it email me pls or 08085032217

  24. Usman kayode wasiu

    My name is. Usman kayode wasiu, pls Recharge my account through online mobile transfer from Access bank account 0014979602 .since on 9th September 2016.I have not been able to view any channel since that time. My SC/No 021 1092 8173.

    1. Usman kayode wasiu

      Pls try and make it work

  25. Abiodun Rapheal

    Restore to us NBA basketball and BET am a Dstv customer because of your NBA basketball have turn to Startime .

  26. chez

    I did 2000 naira sub and its not working yet dis my card numba ..02146470827 fix it asap

  27. Musa Tsabta Magaji

    I subscribe my statimes via GTBANK ussd #600 was deducted, from my account but still can’t watch any chennel my card number is 0146714946. my phone number 08029928362 …….

  28. Musa Tsabta Magaji

    I subscribe my statimes via GTBANK ussd #600 was deducted, from my account but still can’t watch any chennel my card number is 0146714946. my phone number 08029928362

  29. Fungo Wunan Elka

    The problem I am having is that am receiving no signal message on my screen even after calling an installer to fix it. Does that mean the decoder is faulty? bcos when a strong decoder was connected to check the signal status it was indicating 81%.


    This will be my third time making this comment . pls restore to us NBA
    Basketball , BET & TLC these are very entertaining educative and romantic channel . pls don’t touch any of the FX channel . this is Nigeria Africa we don’t need much of India films we are in Y2k all to western world .

  31. Mrs Janet Olowe

    I am disappointed I paid in the last ten days but I have not enjoy my television
    My star card number is 01831309133. Payment ref 999965801218
    If you don’t put things I will demand repayment of my money back.
    The problem is not from my side it is from your side

    The husband of Janet Olowe. LSDPC medium Phase 1V OGBA 168 Eagle Ave
    I look forward to hearing from you

  32. Please i just subscribe my startimes yesterday and the channels re not coming up, please help me to activate it. Thanks. My card number is 02027816093

  33. Alaba Ropo Michael

    Good day,I recharge my startimes true quickteller Nova Bouquet #600 on Aug 25 though my former subscription suppose to expired on 25 sept 2016, i receive message that my subscription will be expire tommorow even since july this situation is happening to my decoder, on july 18 i recharge true quickteller my subscription suppose to expired on Aug 18, on Aug 9 i subscribe again my expired date suppose to sept 9 and Aug 25 i subscribe again my expired date suppose to sept 25 pls this is third time due something about it, this is my decoder no 01467129378,my phone no 08038062082, my name Alaba R.M Thanks

  34. adedayo adeleye

    my decoder number is01831000831,my decoder is showing me no signal on all channels after the heavy rains since last saturday,i called your number 08172398558 but not picked,pls assist me,my kids are complaining.08035531299 is my number.

  35. Nakato Brenda

    Why when u pay startimes they say that smart card error

  36. martins

    Hello I recharged my startimes on the 18th of august 2016 and today 4th of September 2016 it’s asking me to recharge… Pls rectify it.. if u need money tell me I will donate not using trick on me to keep recharging. Take note my card number is 02146486109

  37. Elvis Isaac

    pls can you ppl explain to me in a language that I will understand, I subscribed since on Thursday the 1st of this month and am not able to view any channel not even an SMS to confirm weda is successful or not and the worst of it all is that you guys don’t even want to pic my call. plz wat shld i do

  38. Sessi

    I just subscribe startimes on quick teller over two hours ago and it has not reflect this is the smart card no 02027573920

  39. Alexander Mambu

    I tried to recharge d N 800 nova with d guide. i.e to send an to 32055 But it replies (could not fetch content, sorry) by CC#02146532942Nrechargepin#N and de keep on deducting from my account. I am fed up pls, proffer solution to me immediately

  40. karunwi babayemi

    i was unable to recharge my decorder,i have sent my details to 32055.
    my card number 02145679387

  41. karunwi babayemi

    i purchased a six hundred naira recharge card ,i have sent the detail to32055 more than ten times ,the respond is content could not fetch my card number is 02145679387 my mobile no is 0703939397275

  42. Sunday

    I bought my star time from someone call Victor Audu and his number is 08032060088. I want to change d name to Sunday Reuben 07062946935. thanks God bless star time.

  43. Sunday

    I bought my star time from someone call Victor audu and his number is 08032060088. plz I want to change his name and number to Sunday Reuben 07062946935. thanks God bless star time.

  44. okere donatus

    I have recharge for the past 2-3 day still am not able to view other channels i don’t know if my payment is for ST GUILD abeg make una try do something it’s annoying 02146546174

  45. Kareem Ibraheem


    Sir, my uncle Mr Sanusi Fasansi sent me to UBA to recharge his star time
    card number 021 4571 7495 but I could not make it. The staff of the bank
    said the name registered on the plat form is not Sanusi Fasansi so they
    rejected it. His phone number is 08039359748.
    On his behalf, kindly find attached receipt collected for purchase the
    decoder from your authorised dealer.
    Using your office to correct this abnormality.
    Kareem Ibraheem

  46. Chinedu Simeons

    please what is the problem? I subscribed 1200 but up till this moment I have not seen any channel showing.My card number is 02027296415.Thank you

  47. mr jonathan

    Acct: ******8180
    Amt: NGN1,200.00 Dr
    Desc: 737 MERCHANT PAYMENTS-627778564239242231671874881192ö02146598562ö1200öMR JONATHANö999öTRANSFER from ABAYOMI, AMOS JONATHAN to GTBANK MOB MONEY REMITTANCE
    Avail Bal: NGN43,302.44

  48. Aliu nofiu

    Nofiu from igando,I recharge my star time on the 13/8/2017 through my GTB account and my account has been debited and am yet to receive signal on my decoder number is 02027465925

  49. Abiala ayoola

    I recharge my decoder since yesterday night Saturday 13/8/16 and till now I have not seen any station coming smartcard no is 02027229764.please work on it for me.thanks

  50. DENNIS

    Pls our light {phcn} comes in the midnight why i have bought my startime Recharge card after i have load there i can see anything pls do it now now i make use of it in the midnight my smartcard NO IS 02027134984 AND MY PHONE NO IS 08060541966

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