GoTV Customer Care Number & Contact Details

GoTV is a paid satellite TV service by Multichoice and its services is available in various African countries including Nigeria.

To contact GoTV, find details of GoTV Customer care number, GoTV official email address, GoTV Twitter & Facebook account, GoTV  Nigeria website and Physical Contact Address below.

GoTV Nigeria Customer Care number: 08039044688

GoTV Nigeria Email:

GoTV Twitter Account:

GoTV Facebook Account:

GoTV Nigeria Website:

ALSO READ:  The Headies Award: All you Need to Know

GoTV Nigeria Contact Address: Plot 1381 Tiamiyu Savage Street Victoria Island Lagos State.

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  1. ayodele damilola

    I paid via mobile bank at exactly 7:30 today 27/03/2017 and yet is not connecting, dis is my IUC number 2022316753 pls do something. Or u call dis contact 08148746944

  2. Toyin

    I sell gotv cards,where can I get the advert materials so more customers can patronise me.

  3. Saka Ayomide,i just paid my subscription now and you people sent me a message that if i subscrib before on the 27 march 2017 that i will have rechage card of 500 hundred naira,so please am waiting for it.thanks Saka Ayomide.

  4. odeme cosmas

    Gotv, am still waiting for my N500 airtime promised to me if I recharge before 27th March 2017 being the date of the expiration of the previous month. Thanks. IUC no:2019485984

  5. Rita

    Pls I recharged my Gotv account for #1800 2 weeks ago, only 4(four) channels has been showing for the past one week.I tried doing a reset only for my decorder not to see any signal again. Pls help rectify the fault. My iuc no is 2005139547

  6. nancy adong

    i paid GOTV for my hospital for six months last month but today its showing only zee world. could you please rectify that mistake immediately?
    the IUC Number is 2028552456.

  7. George Tella

    Hi, my Gotv decoder went faulty 2 nights ago and i recently renewed my subsription. what is the way forward; is it repairable or swapping?, my iuc number-2009585494. pls act as soon as possible.

  8. Elijah Babawale

    Please, the due date of my Gotv is not yet due but while did they cut me off from not watching any thing again. I made a payment on 4/03/2017 around 1:00pm at airport road. or gotv have been coming another things rest, please help check what is the issues.

  9. thomas Bassey Ndarake

    I paid N1,800 subscription fee on 18th March 2017. Most of the channel are not showing like Big Brother. Please kindly fix this problem for me.
    My IUC number is 2020757747

    1. ukaigwe jon ikechukwu

      i also paid N1,800 on the 17/03/17 thro Agent:03JDVT Paga TXn ID:HBW26
      Confirmation No.:1094700 but big brother channel is not also showing.
      iuc no. 4601517663 pls help!

  10. owoyemi Matthew

    I paid through my mobile banking on 19th of February and I received msg from quick teller dat it was successful is not showing. My iuc number 2022210733 dis is second time dat is happening you can go true my account you will find out my complain pls do something

  11. okonkwo vivian

    hi my name is vivian and my gotv num is 4613886256 have been having this e017 showing on my screen.i cant view any channel and have try calling customer care till not connecting.

  12. Jane

    I subscribed 1800 for on go tv on the 17th of March 2017

    *** Big brother channel is still not showing even after I tried to clear the E16 error message.

    *** Just 33 channels are showing instead of 50 channels. IUC 2020627201 Please help

  13. Uboma Chinenye Uchenna

    Pls I bought my GOtv since last week.I can’t seem to access the Big brother channel.E16 error is in front of the screen. I have tried all measures to clear it, all to no avail. Pls rectify as soon as possible. IUC is 2028856573

  14. Mr Allen

    I just paid with my Ethernet banking but yet to connect me on 2028643549.

  15. Funmi praise anyanwu

    I just paid on my mobile banking and my gotv is not showing

  16. Onyekachi ugwu

    I subscribed since 16/3/2017 (1200) for value and up till now, it has failed to connect .
    IUC number: 2020780174…. mobile number 08064609888 pls help out

  17. Obioma

    I recharge my gotv and big brothers channel 29 is not showing pls help me. Iuc number 200960913 help me to upgrade it

  18. Chizoba C

    Pls I just got got and I don’t have all the channels. What’s happening? My IUC number is 2029203994. HELP PLEASE

  19. Mrs Harry

    Good day, I did make payment for subscription for Gotv via quickteller yesterday been the 15th March 2017,Ref no for successful transaction is 1224440479280, my iuc num is 4613737449. Yet my cable has not come up, please consider the situation and act urgently.

  20. Ejeagwu Vincent, C

    Please how do I clear the error code on channel 29? I can’t access big brother naija.
    My IUC number is ; 2018666682.
    I’ve tried clearing the error manually and online, but no luck.

  21. Okonkwo Ukachukwu

    My Gotv is only showing 33channels. some channel are missing pls i need all 50 channels i paid for. my IUC No is 4620946402

  22. adeniyi

    Plz I cant find channel 29,and some other channels, and its becoming unbearable and annoying, I can’t watch my program since 4 days now.plz act fast on it. Iuc number.4601421019.

  23. Ijay

    Please I can’t find some channels anymore after NEPA restored power.Channels like 29, 11, 51 etc are now missing.I am running out of patience bcos I can watch big brother Naija.

  24. Stephanie

    Yesterday I was watching my gotv all of a sudden the decorder went off and restarted but I realised that only 34 channels came up, so many channels were lost and most of them are my favourite channels. Since yesterday I’ve been scanning but the channels are not coming up. Please I’ve not been enjoying my subscription since yesterday. Please gotv customer care do some thing about it. My IUC number is 2018873532.

  25. Helen ijeh

    I subscribed on the 28 of Feb for #1800 it was working fine until yesterday when it stopped showing some channels.pls kindly look into it cos my subscription has nt iuc no is 4622826927 thanks.

  26. Olasunkanmi

    Ican’t acess the full channels on my decoder.

  27. Bello

    Why do you Gotv have always disconnect some stations three weeks into my subscription, this is really not nice. please re connect me with immediate effect.


  28. Please help me reset my Gotv decoder, been having just 7 channels since yesterday. IUC number 2028633543.

    I await a swift response.

  29. jejeniwa fatai

    i recharge iuc no 601458279 belonging to fred o erha on 10th friday at about 9pm which comfarm succesful but up untill the decoder is stil scrambled why pls supply or ferund my money transc ref no 999951245409

  30. Adeshina kehinde

    I pay my gotv from my account #1200 but it not showing anything, they deduct but they don’t show my station KS I have yet to call but nothing help me to activate it 4613494959

  31. Abayomi Aina

    Subscribed but not activated (1800) on 4th March, 2017. 4622280503

  32. owaboye temitayo mutiu

    Please subscribe since yesterday by umobile and it as not work yet 4613665220


    My name is Nnamdi Osoji, pls i recharged my gotv account #1200 since last week sartuday throungh mobile banking uptill now it has not been activated.IUC NO.2022409429

  34. Hembaor

    I have paid my full subscription of 1800 online since yesterday been 08_03,2017 et about 2:58pm and until now,I can’t access my gotv service, is this some kind of 419 or what?

    1. have you sent the reset code. Sometimes it takes up to 4hours for payment to reflect so I suggest you send the reset code after 4hours.

  35. oyebade

    Kindly activate my GOTV.i paid yesterday and has not been activated again


  36. akinduro olusola

    My name is akinduro decoder number is 2003669409.I subscribed today.I have not been able to watch any channel.E16 appears on the tv subscrition is gotv plus

  37. olarewaju lekan

    Please I subscribe on my gotv since on 6 March 2017 till date they neva activate it.please help me on it iuc no is 4622343114 thanks

  38. Grace Obende

    Good morning,

    i subscribed 1200 yesterday to my new decoder but it is not working yet.kindly help me fix the problem. IUC: 2020904970. Name:Grace Obende

  39. Emeka Gregory


    Please help me to activate my GOtv with IUC number 2009403903. I subscribed for NGN 1800 since 18th of February and on 24th of February, i got a text that it has been activated but up till today, its not activated.

    I have called your customer care but non of the lines is going through.
    Please i need to see my GOtv work for my children.

  40. Kingsley Eke

    Sir/Madam I paid my subscription yesterday full pakage 1800, only 33 channels are on exluding big brother nija

    kingsley eke
    iuc 4620842619

  41. Mr Akindunbi

    I load my gotv since yesterday and is not working pls help me on it my IUC no 4691863132

  42. Favour Wokeh

    My Name is Favour IUC 4623469525. I am a GOTV PLUS Payer. For the past 4day after my subscription, I have not been able to view plus channels. I have been missing my Favourites show. It’s frustrating. Gotv is fond of this. Please kindly rectify it for me.

  43. Nnamdi Osoji

    Pls here is my IUC no.2022409429 (#1200)

  44. Nnamdi Osoji

    I made my subcription for over 3days now and is only NTA channel 91 that is showing. pls am running out of patience

  45. Osas Jesurobo

    I have paid 1800 naira for subscription for the past five days still my Gotv is scramble, IUC Number 4623314551 please do something about this, it is very boring, thanks

  46. oscar onyinyechi nkemka

    I can’t my account update and e16 has has has on screen since I paid have all my best to clean bot no way and day is going pls do something fast iuc 2004490767 07035772766

  47. Olaitan

    Pls I dnt know what happen to my Gotv. Some channels re not showing again e.g 2,4, 29, 45 etc Pls help me activate it. IUC -4622424546

  48. Jennifer samuel

    2017744473 pls do something i CNT watch channel 29 nd 13 pls help

  49. Jennifer samuel

    Pls I CNT watch channel 13 nd 29,wat is happening for a month now is not fair pls help nd do something my iuc nos is 2017744473 my nos 08068623511 pls am calling ur line no picking

  50. Jennifer samuel

    I don’t knw wat is happening for a month I CNT watch channel 29 nd 13,nd I subscriber becos of telemundo am very angry is bad I will paid nd I CNT watch anything I will call ur line u will not pick pls do something,is not iuc is 2017744473,my nos is 08068623511

  51. Jennifer samuel

    I don’t knw wat is happening for a month I CNT watch channel 29 nd 13,nd I subscriber becos of telemundo am very angry is bad I will paid nd I CNT watch anything I will call ur line u will not pick pls do something,is not fair


    Dear GOtv, I paid for my GOtv subscription on 2nd March 2017 through my mobile app. I have been debited by my bank and have also received payment acknowledgement from quikteller, but up till now my decoder have not been activated. My IUC number is 2021766651 and my phone number is 07069247145. Please act fast!


    Please activate channel 29 BBA for me,IUC 2028848612, i just got the gotv i have used it for three days

  54. Obioma Kelechi

    Please activate channel 29 (BBN) for me. IUC 2021786608. All the channels are showing excluding BBN. I’ve been patiently waiting for 3 days now.

    1. Obioma Kelechi

      Paid via quick teller N1800 plus charge. Kindly help me resolve the issue. Thanks

  55. Mbah James

    Please I subscribed my Gotv decoder this afternoon but on reaching home now I didn’t see anything. My IUC 4601870877. PLEASE RECONNECT ME NOW

  56. Elijah

    Good day please i made a mistake yesterday by paying into another IUC number. the number is 462284814 instead of my own number that is 4622284817. please can the money be return back to my iuc number?

  57. Odukoya Olukorede

    I paid for gotv subsription on d 24th february dts last week friday via online banking. I paid 1800 plus 150 charge but it is yet to work. 1 Week gone now. Pls do something. IUC number is 4601889341. Tanx.

  58. Seun Oriowo

    I paid for my subscription since 28th February when my TV was switched on, as I speak my subscription is yet to take effect even after activating it on *288#.2022276779 IUC number. Subscription was through online bill payment which was successful. Amount N1800 plus N150 charge. Kindly assist activate subscription renewal.

  59. Chinedu Idika

    Plz activate BBN for me on 2028616745.bought a new Gotv all the channels are showing excluding BBN which is the very reason i went for Gotv.

  60. Akin

    Cant view channel 29. Kindly address. IUC 2028564909

  61. Hillary Uroye

    Hi GoTv i paid 1800 for my Gotv and is not working till now pls do some ting about that. my IUC IS 4613663655.


    E16 error IUC No. 2021837188



  64. Adekunle olori

    I paid #1800 for gotv plus today 27th Feb.but its still reading E16 error code. Pls I am tired of miltichoice attitude and treatment of Its subscribers. Kindly look into this quickly

  65. fadipe olushola

    God day channel 29 are still not work up till day an I have complane before 2003579412

  66. My decoder does not show signal for two days now.Antenna power is on while strength and quality are at 0% each

  67. ebuka

    I need to watch big brother on my gotv plz active it for me 2029075735

  68. Adedotun David

    I subscribed on my Gotv ds morning. #1800 and yet it’s not activated. My iuc number is 2015976884…


    1. Hillary Uroye

      Hello GoTv My Name Is Hillary Uroye i subscribed on my Gotv yesterday and up on teill now am not activated. my IUC NO: 4613663655
      my phone number is 08023139768

  69. Oge Nnadozie

    Please i made payment through my mobile banking and it’s been 24hrs and it’s yet to be activated my iuc no is 4622260515. Kindly assist reconnect

  70. Okere Chioma

    Good day, pls i don’t know what the problem is on my decoder made a recharge from one of your outlet since on Tuesday the 21/02/2017 and yet, can’t view any channel.
    I have two IUC numbers due to factory fault and after fixing it i was given a new IUC number which is 4601818585 that’s the current one and the old one that came with it is 4613367479. Pls kindly help to rectify this challenge phone number :-07030318377

  71. okulaja okulaja olawale

    I subscribed via quick teller using my zenith bank online internet banking for N1200 plan today friday 24th of February 2017 at exactly 9:30 am . my UC number is 2022215203 but i mistakenly input 2022213205 as my go tv uci number . i want the mistake to be resolved. the email address i used for the payment is and the phone is 08111766766

  72. Ogbonna

    Hi , I was using gotv plus but on Wednesday I recharged d one of 1200, till now it hasn’t been activated. My iuc number is 2019163381, lease from Wednesday that I recharged with diamondcapp it hasn’t come up.

  73. henry Emeka

    Good Aftermoon,

    Kindly restore my IUC 4620994736, i made payment since on friday last week Via Internet banking from my phone but the secrive hasn’t been restored up till now, Ref No: 02KF69903525251,

    thank you.

  74. Please I need channel 29 for Big Brother Nigeria to be activated for me.
    IUC NO: 2020851317
    Phone no: 08028265823

  75. Fortune uviase

    I subscribed For GOTV on the 17th, I paid 1800 uptill now I am still unable to view any channel. My iuc no is 4622697873

  76. Abdulrahid

    Please my go tv is full of scratching and some channels are missing including NTA and AIT my iuc is 4601601979

  77. Owonibi

    I paid twice (3,600 for two month) through my mobile banking and yet am not connected please kindly assist. ….Owonibi…IUC: 4613654947

  78. Ogbehase Collins

    Please i want you to activate my Big Brother Naija on my Gotv 2020786305

  79. micah ada

    I recharged my gotv in the 14th of this month and it has not come up still showing e16 error code.

  80. obanla johnson

    i subscribe my gotv monthly since yestarday and the thing is not showing till date. please me to rectify the problem thanks
    iuc NO 4622525414, NAME: Onyije Innocent

  81. Uchechukwu

    I just subscriber my Gotv for dat of #1800. Through skye Bank mobil app, i was sent message that the gotv sucription was successful. 11hours now yet to bé activated. The following are my details. IUC nos 2021757051 , ref nos 02pp64353720647. Pls help me out

  82. Nkem

    I was using Gotv lite and it has not expired but i decided to switched over to Gotv Plus yesterday which i paid (1800), through Diamond Bank mobile App, until now i have been activated. My IUC No is: 2020676954. Please kindly assist to activate my IUC no.

  83. musyoka makau

    paid 160 in the last two hrs
    no changes has been made coz no channels showing.
    iuc 2016815906

  84. Dare

    i have a signal problem with my GOtv decoder and i want you guys to fix that up for me

    1. Dare

      my iuc number is 2022173260

  85. Juliet Nwosu

    Is still Juliet Nwosu my ius no. is 4622632564 and my phone number is 08067948285 pls help me.

  86. Juliet Nwosu

    I just recharge now and many of my govt channels are missing, i have rescan my gotv yet is not working. What do i do?

  87. Olalere Yisa

    I paid #2100 for Gotv suscription two days ago,i was sent message that the Gotv suscription was successful,through the message sender nos 2022,the ref.02JTIG354814D9434, iuc nos is 2021836196,pls,help me out

  88. wisdom jonah

    I just subscribed my Gotv for dat of #1800 through a friend’s firstbank mobile app.and for the past 5hours now am yet to be activated.
    The following are my details:
    IUC number:4601835889. wisdom jonah.
    Date:10th February 2017.

  89. Adeniyi Adedotun

    Please GOTV kindly remove the error message on decoder, error E48-32 SEARCHING FOR SIGNAL, i was unable to enjoy any station with this error coming; only station 29 for Big Brother naija that is bit favourable. And subscription is up to date. My Name is Adeniyi A. IUC NO:- 2020762543 Phone 08038881515

  90. I did 1200 subscription but can’t receive Jimjam, Nickeledon and African magic epic, pls retify UIC number 2028596872

  91. mimidoo Dan

    IUC is 4623655878. reference of transaction number is 214335994897. Please I need a quick response Mimidoo Dan

  92. mimidoo Dan

    Hi. I’m Mimidoo. I have paid for GoTv two days back but it is not working. Can you people please help me to activate it so that I can enjoy my subscription


    i made payment of 1800, 200=(#2000) through bill payment via mobile banking on 6/02/2017–zenith bank; 2088809911 but since then my chanels has not bieng activated

  94. otolorin

    hello some channels has dissapered yesterday on my gotv 4613957171 . channels like bigbrother naija, and mtv base. please do something to it

  95. Bankole

    Gotv, you need to work on your call center as calls never go through. My IUC no is 2021872271. I have not been able to watch many channels since yesterday like CNN, Channels, Zee etc. Kindly do the needful…I hope someone works on this!


    Pls kindly assist in reconnecting back my gotv, over 24hrs since I recharge and yet to be connected IUC No 2014247414

  97. SEGUN

    To whom it may be concern

    I paid for 4 month today 07/02/2017 (Gotv plus ) and yet it has not scan all the station for me instead of 68 plus 4 radio , now i am seeing 32 please rescan for me here is my icu 4601525546 , i need to watch channel 29 tonight

  98. olayinka shakiru olawole

    hello oyedele,
    please help me out! i subscribed to my parents gotv through quickteller application on Saturday 28th Jan, 2017. it was up, until 3days ago they called that the subscription has expired.
    here is the IUC number : 2004495766
    The transaction came from my gtbank and my money was deducted.
    Account name: olayinka bukola f

  99. Irele monday O

    Pls gotv kindly remove the E030-0 that appears on d tv screen of my gotv. And d network here is nt too good dis is my IUC number: 2004323970

  100. Ogbe Onyi Ann

    Hi,I made subscription for two(2) months on the 6th of January and I have been disconnected today when my subscription has not expired.I have tried to call customer care but its not connecting.Pls kindly activate me.
    UIC no is 2018797265.
    Ogbe Onyi Ann

  101. Victor Ukoh

    Have been receiving messages that my gotv plus subscription will expire on 11/2/2017 will the due date is 20/2 /2017. it was extended bcos I was on credit. Thanks, Victor Ukoh. 2004502114. PH.


    Gud morning,I tried subscribing yesterday online,but I made a mistake,I paid 1800 but instead of choosing GOTV PLUS I chose GOTV lite monthly,Please my IUC NO IS:4620862962.

  103. obanla johnson

    i’m paga agent from port Harcourt i subscribe for my customer yestarday and the thing is working iuc number is 4620911969

  104. Nkem

    I paid 400 gotv lite through my mobile app but cannot connect me since friday. My IUC no 2020676954, pls connect me

  105. Babatunde Mosadijesu

    I paid my ogtv online kindly activate iuc no: 4613044150

  106. Olanrewaju saheed

    My name is olanrewaju I do my gotv subscription on 4th Feb he has not been work iuc 4622379282 pls check it

  107. Shosanya Mohammed

    I have made payment since 30th of this month I.e before my due date but to my surprise the decoder was switched off on my due date upon making payment and I tried calling the customer service but they refused to pick up the phone. So please do something about it and connect my payment to my decoder.

  108. ebhoma

    I just paid for a good subscription online today(04/feb/2007). And the channels is still showing as if I have not subcribed..pls kindly UIC number is (4613604179).this is the payment ref no:100111211076

  109. Julius Oroupa

    Please i paid my Gotv subscription on the 27th of January 2017 via first bank mobile banking app, my subscription was to expire on the 28th of January. Yesterday i was disconnected from service and i don’t know why.. I have tried calling your customer service line but no response was given. My details are as follows :
    IUC number :4623452845
    Name :Julius Oroupa
    Mobile number :07068104229

  110. Mr Kehinde Ogunrinde

    I made subscription for two month on 30th Dec.2016 with iuc number: 4620977005 only to see that my subscription has expired have tried all suggested solution thru the goeazy.

  111. shuaibu

    Hello GoTv, I made a payment in respect of IUCno:2028723721 via Internet banking on 3:02:2017, but still not activated. Kindly look in to it and rectify asap.


  112. Oguekhian Godwin

    I paid through mobile banking yesterday that was 2 of feb 2017 and not connected yet the ICU Numbers are 2016078425. Or is there any number i can call to fix?


    My name is DUREKE ozioma with IUC number 4613317696,and my phone number is 08064471912,I pay my Gotv subscription fee of 1900 on 28th of January 2017 which is same day it will expire, so to my greatest surprise, I was disconnected today 2nd February 2017 after paying my subscription fee.
    This is very bad.
    Please reconnect me now to avoid any problems.
    Thank you.

  114. okoye

    i paid thru internet bank today 2/2/17 iuc no 4620823009.kindly activate.thanks

  115. Mayowa



    IUC – 2020796235

  116. Mayowa

    I paid subscription via my mobile wallet since Sunday 22/01/2017 but yet to have account reactivated even after series of SMS and email requests.

    May I know what the problem is?

    IUC – 2020796235

  117. Mayowa

    I paid subscription since Sunday 22/01/2017 through my mobile wallet but yet to have my account reactivated after series of sms requests etc.

    May I know what the problem is?

    IUC – 2020796235

  118. Tosin

    Payed subscription now, yet to be connected, IUC number 2019429354

  119. Tosin

    I just made payment and my gotv is yet to be activated IUC number is 2019429354. Kindly help work on it now, thanks

  120. ola omoniyi

    As 9ija people they do sometimes I just don’t understand, when I travel this gotv people they call and call just for me to re subscribe, for 5 days now still never see anything, customer care line no day go, msg for here, no reply na wa for 9ija oo, so 1900 no mean anything to gotv be that of, okay oo

  121. Oyedele o

    oyedele o
    My payment for subscription was done on sunday night. thru gtbank mobile banking and have been debited that same night and uptill now still showing scrambled with your E16 error code,pls restore me as soon as possible please. My IUC 4622325163,Phone number 08082659805! Pls help all effort is vain have sent a mail and call Dey kept on pit me on hold while my call card is exhausted !


  122. Jennifer

    Av paid since morning and it’s still not coming up, plz help IUC number 4620986632.

  123. Michael Loveday Oba

    My payment for subscription was done yesterday thru firstbank mobile banking and uptill now still showing scrambled with your E16 error code,pls restore me as soon as possible please. My IUC 4601575533,Phone number 08035504619

  124. modupe shogbola

    Hello GOTV I am unable to watch BIG BROTHER NAIJA on my gotv after I subscribe for another month which is this month, pls gotv this is my Gotv number 2022256496 thanks

  125. ola omoniyi

    Good morning gotv, I just don’t understand u people anymore, I travel they are calling me to subscribe and I did with my fcmb account, since 3days I can’t watch what I paid for,still saying not yet subscribe, I want it fix today ooo, this my IUC nums,, 4613278248

    1. ola omoniyi

      So my comments here is nothing, I said ve been paid to re subscribe since 4 days now and I can’t still see something to watch. Is telling me not not yet sub, so my 1,900 means nothing to GOTV abi, no problem ooo.

  126. Godwin

    I paid for my Gotv Sub with my mobile banking yesterday night up till now i’m unable to view any stations. My IUC No: 4620821864 and i need help urgently. Do anyone have Gotv Telephone No here?

  127. Ezugwu Mercy

    Pls i subscribed my gotv this morning but since then it is stil scrambled. Pls help me n fix it. IUC 2021822860

    1. Na'eem Tafarki

      I subscribe 1800 since on the 28th of February this is my IUC number 4622314368 kindly assist thanks

    IUC- 2018796617.

  129. Juwon

    my Gotv plus is yet to come up after subscription,,,pls check IUC-2018730397

  130. Anna

    Pls I subscribed yesterday from my firsbank acct which my money 1800 was deducted from my acct please I will luv u to work on it cos it’s stil showing dat I should subscribe this is my iuc num…4613986292.

  131. obanla johnson

    4601776357 check it for me place

  132. Oladosu Uthman

    I rechargemy gotv yesterday but not reflecting my code is2028666712 pleasekkindy assist

  133. glorious

    My IUC number is 20222080973. I paid for one month subscription yesterday through my first bank account. But up till now its still showing scrambled. I have called you customer care but I wasn’t able to speak to your agent.pls I will be glad if this is resolved soonest

    1. Emmanuella Igwilo

      please i recharged my GOtv account this morning from my diamond account and up till it has not been activated, please help.My IUC number is 4622955378

  134. Alym nzube

    I p aid for GOTV subscription yestaday And up till today its still scrambled.
    My iuc is 4601445822

  135. esosa osa

    I subscribed this evening but it is yet to come up…..iuc 2021903754

  136. Irefin Joshua Rotimi

    I subscribed for my gotv (gotv plus) 2pm today 24th January, 2017. uptill this moment it has not been activated and the sum of #1,900 has been deducted already from my account (GTB internet banking) Quick Teller. my IUC number is 4613736258. Kindly assist. Regards.

    please this has been repeating itself severally, how do I go about it.

  137. obanla johnson

    i subscribe my GOTV since morning and it is not showing kindly check it for me thanks 4613307531

    1. obanla johnson

      4613307531 emeka onyeocha

      1. obanla johnson

        to whom it may concern, i subscibe my gotv yestarday morning since then the thing is not showing place help me to check it thanks 4601776357 Gibson Richman

  138. Adeosun moshood

    To whome it may concern kindly help me to clear an error code on my gotv decoder my iuc number is 4613780281

  139. Chibuisi Anosike

    Made suscription woth N1800 few days ago, its activated but some channels like Aljazeera, BBC, SSselect1, etc. Pls urgently restore. My IUC no is 4061662172.

  140. Irefin Joshua Rotimi

    I subscribed for my gotv (gotv plus) yesterday 20th January, 2017. uptill this moment it has not been activated and the sum of #1,900 has been deducted already from my account (GTB internet banking) Quick Teller. my IUC number is 4613736258. Kindly assist. Regards.

    1. Chidozie stanley

      I subscribe my GOtv online… Till now no channels is showing. My iuc no is: Chidozie Stanley.

  141. Frank James

    Gotv is actually becoming very unreliable as there are so much disappointment to their customers. when you try reaching their customer care your credit will be exhausted without getting any response, this is so annoying,
    whom ever this may concern should do the needful to keep customers on a satisfactory ground.

    i have subscription ongoing for my little girl and series of complaint has reached me at my work location from her that all the channels for children view have not been showing showing for some days now, please let the little girl enjoy her cable GOTV or you are telling us to opt out. (IUC 2019020013)please this is urgent.

  142. Gandonu Sodiq Abiodun (Gandy)

    My name is Gandonu Sodiq Abiodun with the IUC no 2019123873.
    I have subscribed to the gotv 1,800 monthly package for the past 9 hrs now and the channels are not yet viewable up to this hour 11:37 pm.
    Pls, endeavor to be helpful in time.

  143. fareeda yusuf

    Please assist, I just subscribed 1,350.00 from my diamondbank account ref 1484895278535908841, urgently activate me, iuc no 4613930942

  144. Robert Abisola

    Good morning,
    After 1 hour of making payment I am yet to be connected please kindly connect me :my IUC num is 2022486404.


  145. Dr fredrick charles

    my name is Dr fredrick charles i just recharge my gotv today the 19/01/2017 since 5hrs ago and is not working and my iuc number is 202852666. plz do something.

  146. Favour Chiedozie

    Dear Gotv Customer care,

    Please i subscribed for GOTV PLUS 1, 800 yesterday 17th January 2017 aroud 10:30pm but i could not view all the stations, except the once i could view when i subscribe for 1, 200. Please reconnect me to Gotv Plus platform. My UIC Number is 2022484254. Thanks

  147. Taiwo

    pls i just recharged nd it Still not activated. my IUC no is 4623516827.pls do something urgently

  148. Femi

    I made a payment of #1,800 through mobile banking to my gotv account 4613674397 and i was debited but uptill not now my gotv account yet to be active. Kindly help me rectify that.

  149. Kenneth Orgwu

    GOTV Customer Care,

    Please, kindly connect me. I have paid for my subscription on Friday 13th April, 2017 at about after 5pm. I paid N1,800 online for one month subscription but I have not been connected till today Tuesday 17th April 10am. Please, my IUC Number is 4613150701. Connect me please.

    Thank you.

  150. Emmanuel

    please help me to activate this my decoder this my iuc no v401885464X9

  151. Hello Gotv i reacharg my gotv and is not working and on my screen tv it has been showing E16 error,i have tried to clear it via the self service but to no is my IUC 2021928851

  152. oluwasegun

    Dear Sir/ma

    I have a problem about my Gotv. it is working through out last week but this week it just stop working and it normally display no signal and my sub is not yet finished.

    I want you to help resolve the problem.

    pls I want you to get back to me as soon as possible


  153. Jerry Dangbut

    I subcript my gotv on mobile apps and it has not been activate. IUC No.4623216589.

  154. liasu adeiza

    IUC 4601620738 which via Mobile transaction, I subscribed N1,800 as at last week Tue but was loaded the packages for N400.
    Pls rectify and do the proper placement.


  155. samuel

    good day,please can i know the cost of walka and the subcription term,thanks.

  156. Okere Chidi

    I try used parental code on some of my channels because of my kids,
    Now I can’t watch those channels again why?.
    Whle trying to access the channels, a write-up I see is (PIN BLOCK, CONTACT CUSTOMER CARE).
    Please help, my IUC number 2022564811

  157. uwak Emmanuel

    i paid for my gotv using access mobile app but till now it hasnt been rectified but my account has been debited. iuc no is 461326867

  158. Stephen Boyep

    Gotv has become nyama-nyama these days. Some days we stay for several hours without signal. Worst of all one can be watching a particular channel and the next minute it becomes an invalid channel in the middle of an interesting program. It is so so embarrassing

  159. oshisanya oluwaseyi

    i made a subsription from my first bank mobile app but hasn’t been reconnected my iuc number is 2022730175

  160. joshua

    I paid through my mobile banking app since 30/12/16 and till now is not working. Kindly assist and advice.

    IUC: 2020986215

    PYMT REF:101402126054
    AMOUNT: 400
    DATE: 12/30/2016


  161. Dr Aina

    My IUC no is 4622416038. My displeasure of recent with Gotv is that it freezes at 8pm in the last few day. With attempt at rebooting, some favourites channels disappeared despites the full bouquet subscription. This is annoying.

  162. anyanwu godstime

    IUC No: 2003658338

    My Gotv have been showing this error message for the past two weeks now. E48-32 searching for signal.
    Sometimes it will search then show for 2minutes only then the error code will appear.
    My antenna is very much ok and is high too.
    Please kindly login all my details i sent to you above. And rectify the issue in earnest. And direct me on what next i should do thanks.
    Waiting for your reply in anticipation. Please treat urgently because i can’t seem to enjoy my subscription.
    Thanks yours Godstime Anyanwu
    God bless you. Happy New Year!

  163. Ogunbiyi adedoyin

    Pls I loaded my gotv subscription online this morning but it has not been activated.pls kindly assist on this issue my iuc no is 2009574280. I recharged on Jan 5th 2017 .

  164. adeoye olusegun

    I subscribed this morning with #1200 and my gotv is yet to be activated. My iuc number is 4613238072. I did through first bank online.

  165. Efeoghene Arnold

    Gudmoni, pls help me to resolve my gotv. 2002979658.

  166. Steven

    Steven otokola, my subscription expired on 4th, jan 2017 and renewed it on 4/1/2017 through quickteller for N1900, but my gotv decoder has not been reactivated IUC:2002985330. Gotv Ref:999971542586.

  167. Mazi Lugbengas


    I subscribed for gotv plus of #1900 on the 3rd January 2017 with my gtb mobile app. My account has been debited but am yet to access my channels. Kindly here rectify this anomaly, my IUC number is 2015996026. Thanks.

  168. Shodeinde Olushola


    I subscribed for gotv access via my first bank mobile application on my phone and made a payment of #1900 on 2nd January, 2017 while have received the debt alert from the bank and payment confirmation from gotv, yet am unable to have access to all channels. Here is my IUC number 4613723963.
    Your quick response to rectify this issue will be highly appreciated as I have tried your initial reset troubleshooting code (4688) with all efforts proven abortive

  169. Asoge Temitope

    I paid 1200 through my Union back account on, 31/12/2016 and it worked till 1/1/2017 and it stopped working (showing E16 error) till present
    . My IUC number is 2021816371.

  170. Shodeinde Olushola

    I subscribed for for gotv access via FBN online mobile banking with a sum of #1900, while have received the alert deduction from quick Teller and confirmation from gotv am yet to have access to the channel. Here is my IUC number 4613723933. S

  171. waheed

    I subscribe 1800 for one month but it did not work I don’t know d problem 4613768141

  172. David Okereafor

    kindly assist to solve my issue, i was was debited #1,800 for one month subscription, all the foreign channels are not showing. this was done last night. i dont know the problem.pls solve from your end.
    IUC NO;4613146553
    Name;David okereafor

  173. damilola Steven

    Can’t clear E16 error after subscription

  174. Doregos Charles

    I paid through my mobile banking on the 25/12/16 at 12:25 and I am yet to be activated. Iuc: 4622639296

  175. Doregos Charles

    I made an online payment for Gotv and also paid 1900 instead of 1800 on the 25/12/16 time 12:25. I am yet to be activated. Here’s ICU no.4623639296

  176. Komolafe

    Pls I load my gotv with 1800 since 3days ago and it has not been credited pls kindly help me confirm and do it,thanks in advance.IUC 2018899224.

  177. Eunice

    I subscribed on 21/12/2016 and up till this moment it has not been activated. The message displayed on the screen is subscription has expired. IUC 4601457706.

  178. Fabiyi Olusegun

    I made payment for Gotv lite this afternoon but I received a message that I have 1400 Naira balance to watch my favorite programs. Please kindly activate Gotv lite option for me. Thanks.
    My IUC Number is 2020707473.
    Olusegun Fabiyi

  179. Raymond

    Please kindly rectify this urgent fault. I paid for subscription of my gotv with the use of my atm and the bank has already debited my account. Still now i got no text or confirmation that my GOtv was successfully activated. I will be grateful if this fault be rectify.thank My no 08026551474 IUC no is 4620883323

  180. Agunbiade

    I subscribed for my gotv via Access bank mobile app on 25/12/2016 at about 11pm. my N19000 has been deducted but the channels are still scrambled. my IUC number is 2022113639. please kindly do something about it.

  181. olaore Lawrence

    I subscribe my gotv through my bank and no channel is showing yet 2019023256

  182. uwakwe john(fabulous jun)

    Please I recharger my GOTV this morning through my Diamond bank mobile app and uptill now is not connected, my IUC number is 4613633437.please connect soonest.

  183. olatunde

    please i subscribed my gotv decorder yesterday thats 24-12 -2016 through quickteller and i mistakenly sent it twice i got a bank alert that i was billed twice can u please reverse one of the payment my iuc number is 2021871320 and the funniest thing is the channels are not showing am still getting an E16 error message….

  184. Femi Fafowora

    Pls help me to reset my Gotv for two months payment I made last night pls on ICU NO 2004355624.

  185. onoseme onajijevwe.

    my iuc is 2021939837 i recharge online but not up till now pls help to activate thanks.

  186. onoseme

    please i recharge my GOTV last nite and quickteller send me text that it was successful and my account deduted but till 4am is not up yet what do i do?

  187. Michael Amani

    I just renewed my gotv subscription, its yet to show any station. Please kindly activate my account. Thank you

  188. isaac

    I need a home delivery for a new go TV decoder at 21 mosalashi str ifako gbagada lagos 08038485735 on Christmas day by 12noon. Thanks( 3 month free sub)

  189. hafeez Odufade

    Hello I subscribe last week for 2 month for like 4 days now it’s only 30 channels that is showing am waiting for ur reply ASAP my iuc num is 2005102681

  190. Olatunji modinat

    Pls I subscribed since Wednesday on gotv lite #400 through access mobile,my IUC no is 4601837053. the channels are still scrambled Pls reconnect it. thanks

  191. Ayodapo Abayomi

    I mistakenly paid #18,000 instead of #1800 into the account of IUC 4613307353, for one month subscription tonight, 23/12/2016. Kindly find a means of refunding my balance.
    Also, reactivate the account please. Thank you.

  192. Afolabi

    I typed a wrong code and loaded a different account mistakenly. Can a reversal in payment be made. Simply I paid into a wrong account.

  193. Francis

    I subscribed my gotv this morning through my bank, but its quite unfortunate that my channels are still not showing. my IUC number; 2018704625

  194. Enyinnaya Prince Nwagboso

    pls what is the problem with my payment i made to you people, you are holding my money and my cable is not working why. and is like your office at St. michael Aba Abia State where i made the payment collected the money without crediting me for two months subscription that i paid why. i need my money or you credit me thanks.

  195. idowu oluwasegun

    I made a payment for ‘gotv plus’ subscription with quickteller and the transaction Id is 1014M2036422
    Kindly reactivate my account with IUC number 4622384781.

  196. Samson Omokagbo

    I subscribed 2months for my gotv IUC 20191006063 a week ago through online payment. Am surprise that my family called me this morning reporting that the channels have been scrambled. Please check and restore service immediately.

  197. Enyinnaya Prince Nwagboso

    pls the message i sent to you about the money i paid for two months subscription which you credited only one month has not been retified up till now. and i want to know about it or you refund me my balance since you people called me that you are doing promo with a discount of #900 for two months. pls reconnect me back or you refund me my balance.

  198. Samson Omokagbo

    I subscribed for 2 months for my gotv IUC 2019006063 last week through online payment. Am surprise that my family call me now that de channels are scrambled. Please check and restore service.

  199. Ajagbawa Olajide

    i have recharge my gotv and till now not yet connected

  200. asimiyu wasiu oladejo

    myi subscribed on line with nuc no:2004525453 but my acct not activated , i have er16nor32. please help

  201. asimiyu wasiu oladejo

    i had paid unline but gotv is giving error 16or 32

  202. Enyinnaya Prince Nwagboso

    pls i got a call last month Nov. that my gotv cable will be expiring on the 18th Nov. 2016, i should pay before the 18th Nov. 2016 that i should pay #2700 which i did and last weekend i got another message that my cable will be expiring on 18th Dec. 2016. which do have removed and it shows that my account was not credited with the two months subscription. my IUC No. is 2019183298. pls kindly reconnect me back thanks.

  203. folarin m. o

    Please i paid through Mobil application today, but it showing E16, please kindly activate, my kid number is 4622424857

  204. Adesewa

    I removed my decoder from its antenna some days ago and i fixed back the antenna cable today but there has been no signal. I have tried re scanning, I have tried first time installation but there is still no signal. Pls what do I do? My iuc no is 2017120962.

  205. pls i just bought my Gotv today and its not working how can

  206. ademola omolade sylvia

    my sister help me to pay for my GOTV via quick teller yesterday up till now is still not working pls i need ur help my IUC number is 4622709475

  207. Irefin Joshua Rotimi

    I subscribed for my Gotv on Sunday 11/12/16 via Quick teller, uptill now it has not been activated. my IUC Number is 4613736258. kindly assist. Thanks.

  208. Bukky

    i subscribed my gotv on my phone on 4-12-2016. i subscribed the full package but can only acess few of the channel. cant acesss zee world ,cnn movile zone and other kiddies chanel. pls i need someone to retifcy it. my iuc number is 2020969208

  209. Chiamaka Okoronkwor

    My husband recharged our gotv yesterday afternoon but its not working till now,what is the problem pls,IUC number is 2009365900,pls check what the problem is thank u

    1. Juliet Chichi

      i just paid now1200 . but is not working my UIC number4613085326.pls help out is my last card i use me 08035461868

  210. ogbuji

    I change to another package and at the moment what i could see was your subsciption has expired and i have just paid

  211. fatai tajudeen

    Pls admin my gotv channels is only giving me 27 channels since friday kindly help me to reset bcos have tried to reset n auto scan it overhere several times still d same.iuc number is 2020730640

  212. Emmanuel

    Pls I’ve lost my gotv decoder number,how can I subscribe?

  213. Aderonke

    I paid online now but my account has not being activated. Pls look into the issue. Thanks
    IUC 4623643137

  214. Aderonke

    Good evening, I just subscribe for my govt now via inter switch but it has not being done. Pls help look into the matter. Thanks. IUC NUMBER 4623643137

  215. Olawoyin, S.A.

    I made subscription payment yesterday 9/12/2016 for myGotv for one month but my account was not activated. I am not sure if it has been activated now because I am not in the house and you would have closed before I return home to check. please help activate if it is yet to be activated. My IOC No is 4613390686. My phone Nos are 08086201958)07038409534

  216. adesanya oboro

    Pls I need it fast the decoder actually belong to my brother.. the name is Bamidele Godwin omolekun .

  217. adesanya oboro

    Pls I subscribed today and I really want to watch dove TV but is showing E16 I have try the 3 methods of cancelling but non work includes 4601797601.

    1. adesanya oboro

      Pls I need it fast the decoder actually belong to my brother.. the name is Bamidele Godwin omolekun .

  218. Adeleke Tayo Peter

    I just renewed my gotv subscription, its yet to show any station. Please kindly activate my account. Thank you

  219. ebenezer

    Still showin searching for signal since I suscrib
    What is wrong pls
    IUC -2019184033

  220. ebenezer

    Pls what’s goin on with GOtv service dis Dec again? Is it every year I should be complainin same thing?
    I suscribed yesterday,it shows for just 15min,before PHCN seize the light ever since they brought it back it refuse to scan and no channels found
    IUC 2019184033,pls,pls nd pls I need to watch DOVE Tv today

  221. Joseph

    I just subscribed for my go tv after some few month,unfortunately when I put it on,,when it brings in the green light the go tv logo comes on,, then after some seconds it go backs to the red sign I keep tryin the on and off button but it doesnt bring the green back.. Please whats wrong??

  222. adeodu sogo abayomi

    Hello my name is sogo adeodu abayomi,i received a text message in the month of july that if rechaged for three months july,August,and september 2016.i will be giving octmober free month giving at all up till now have been recharging no message for that uptill now,my IUC NO 2009615139

  223. akingbesote femi

    I subscribed my got via my mobile phone on 6/12/2016 just for one month and I discovered that 3;600 was deducted from my first bank account instead of 1800 for one month pls kindly refund my money my IUC number is 4613484557

  224. akingbesote femi

    Hello gotv I made a subscribtion through my mobile phone on 6/12/16 just for one month and I discovered ithat it was two month fee that was deducted from my bank account instead of one month pls kindly refund my money my IUC number is 4613483557

  225. Edward Oyekan

    I am Edward Oyekan, I subscribed for my gotv plus some days back and I noticed most of the channels re missing -iuc 2020847366-. It’s a big issue for you guys I ve seen series of such complaints above same as mine, it’s a shame on you guys that you re more down the way to being standard. we appeal to you let us at least enjoy what we pay for

  226. christian nduba ewele

    My name Christian nduba Ewele. I saw message from gotv subscribe into iuc 2017015915 and pick up your 3liters vegettable oil at our surulere.ikeja offer valid. 08068047952 or

  227. Edobor Osoh Jnr.

    Hello my name is Edobor Osoh from Nigeria I subscribed for GOTV for my kids for over 4 days and they have not been able to watch their favorite channels the E-16 error code keeps coming on. I am rather disappointed that I actually subscribed, four days without enjoting anything. This is corruption! not in my country!. Please this should be sorted out as soon as possible my IUC number is 4613846100. Thank you.

  228. EJEH Godwin

    Please I just bought gotv last month in trad-fer,and since last week I av been having problems with my station by not showing even if it show it Will be telling me weak signal. I av change d Antenna outside to almost 10 different side of my Houses still yet it still dat same weak signal am seeing please gotv I need your help. My IUC 4623329292.please I just need u to help me out. Tns and God bless.

  229. Ezekiel adejuwon

    Pls. Help to activate my gotv lite .I paid #1050 i u c 2003002396

  230. uche Daniel

    did gotv have double view ?

  231. Akinola

    Pls,i don’t understand what is going on wt gotv stations now,i recheaged for 2 customers been a pocketmoni agent they are complainig bitterly now, dat it didn’t show and they refused to pay my money pls any problem with you people.

  232. Yomi

    I just bought a GOTV today and the channels are not working,it’s telling me the decoder is not enble for this channel.what should i do?

  233. Officer sule yahaya

    Guday sir/ma….my name is officer y sule.
    I v an issue wit my gotv…i did subscription last week on my gotv and discovered dat some of my stations are not showing…..station like AIT, EMMANUEL TV, ITV BENIN,SUNDCITY,SOME MAGICV ALSO VNAISH,YORUBA AFRICA MAGIC IS NOT ALSO DERE…..JUST TO MENTION A FEW……
    HERE IS IU NO….4601443530…..

  234. otusanya omotayo

    Where can I get my gotv adaptor? When I plug my own is not bringing light at the head.

    1. You can take the adapter to any electrical store and tell then you need the exact same electrical rating as the original.
      It should work.

  235. Ezekiel Agidi

    I paid for my gotv but am unable to watch my favourable channels for the past four days, the E16 still appears and i should pay again i don’t understand gotv should help me out cos am missing what i paid iuc number is 2019188842

  236. Ezekiel Agidi

    I paid for my gotv but am unable to watch my favourable channels for the past four days, the E16 still appears and i should pay again i don’t understand gotv should help me out cos am missing what i paid for.

  237. ibifaaombo

    My free channels are not showing when my subscription expires or is it not my right? Decoder no is 2022061389

  238. Ezekiel

    Pls how much is gotv subscriptions start from…… In naira…..

  239. olamilekanto

    Pls after one day that i subcribe to my gotv all my favorite channel have been missing pls help me solve it pls my iuc number is 4622949332

  240. Alex adesuwa

    Gotv WATS up with ur channels? Just 10 channels showing.. Even the 10 channels showing isn’t clear This is very annoying, after paying for a whole month we can’t watch our favourite program. This has been going on since
    Tuesday.. It’s really annoying.

  241. Teetee

    Hello.. Just played for gOt subscription online dis afternoon and the payment was successful..
    Just 6 channels are showing instead of 40. I’m on Gotv plus.. Please rectify the problem. Thanks.

  242. Bayoko Solomon

    Hello gotv, some quite sometime I haven’t subscribed only for me to subscribe now & all I can get is 42 stations instead of 59 all d cartoon stations are gone. This is not encouraging at all and I am thinking of other options.please rectify immediately otherwise this would be my last subscription. I am on gotv plus, my iuc number is 2005094625

  243. christian nnoli

    i can only watch NTA int’l when i’m out of subscription. i hate it. why can’t you give me more stations to watch,like STRONG TV normally do.

  244. christian nnoli

    pls,i dont know why you won’t give enough free stations outside NTA int’l. I mean that one can still be watching a number of stations when he could subscribe. pls,help.

  245. Chidera adibe

    my name is Chidera pls I subscribed my gotv online true diamond bank mobile app and my account has Ben deducted sense on Monday 7- 11-2016 still naw now activate iuc 4613115910

  246. chris kayana

    hello my names are ogunrinde korede i loaded my card since 3 days ago and yet this shit refused to come up and there are some of my programmes i need to view…but why???? iu 4601547520

  247. Peter

    I subscribed my gotv online using my diamond bank mobile app. the E16 is still there and my account has been deducted. what’s up Gotv??
    IUC 4622490031

  248. Asiyanbi Islamiyat Ayowumi

    Please i paid my subscription since last week thursday up till now is not connected my IUC NUMBER IS 4622363867 please reset me

  249. Franck alozie

    Pls I paid for subscription last two weeks Saturday 29/10/2016. But till no update 2015917407. That is the iuc number thanks.

  250. umaru Ahmed Danladi

    good day gotv, I Recharge my decoder through mobile banking till it doesn’t activate, my iuc no is 4620813402

  251. Adeeko

    My name is Adeeko isubscribe for 3 months GOTV light last week an I coul not view it since then. I have tried e16 code and *288#, called their Gsm lines with email address no way.
    Gotv, you are scammers and concenedabout our Money. I am going destroy this decoder by Saturday if not ectified. IUC 4613751873


    MY IUC NUMBER IS 4613153727.

  253. demola obaoye

    I don’t knew wat going on,I be only 1, channels on my decoder,all favorites channel zee world n co gone,iuc number 2019438941,wat d need of subscribing wen we can’t enjoy it.


    Hello. I am Makinde Eniola Olaniyi, on the 30th of October around 9am i helped MR. MURPHYSAT to pay for his gotv package[gotv lite] and his IUC NO. Is 2018775806. I used gt mobile banking application and i followed the processes.
    During the transactions i made a mistake by changing the amount of gotv lite(400) to 1200. And the transaction was successful but the channels were not showing.
    Later in the night we waited for the channels to show but no response.
    So i used my gt mobile app again and i did the transaction the right way. And immediately the channels started opening.
    So my question is that the first transaction seems to be untraceable, when i called GOTV costumer care, the balance inside MR. MURPHYSAT GOTV account [2018775806] is still for the second transaction. How can we get the 1200 back or can we extend it for next month subscription?
    The transaction details for the unsuccessful transaction is attached below.
    And my Bank detail is
    ACCT NO : 0119700768

  255. hammed abiodun

    My decoder is nt showing all d station i don’t no y just pay in on 29th of dis month pls try ad check it 4 me am missing my zee word dis is my iuc no 4620859417

  256. Gloria

    Hello Gotv I have been calling your office line to complain about my Station not updating preparly instead of 58 am only getting 7 my Inc number is and the name on it is fabian please I will be happy if it is resolved 4613163169

  257. Grace omoike

    Pls, I recharge my gotv since Saturday all that is coming up is E48-32 searching for signal pls u guys should work on it my Iuc number is 2022254309

  258. Cynthia

    Pls I beg u people in gods NAME how can I buy GOTV and will not enjoy it pls this why am commenting so u can HELP me am from IMO state in isiala mbano. My cousin sister have been using GOTV over 1year now in my village all the stations shows no complain at all then LAST months we were watching our favourite station been channel 25 suddenly it wipe out not only THAT even other important stations so I decided to buy new ONE for my self thought since is NEW all THE station will appear but Still no today is making it 3weeks I bought new GOTV pls HELP me OUT u can remove all channels but live 25 for me pls 4623599740

  259. mr chinedum

    i paid 1,800 yesterday for subscription and it has not been activated. iuc number 4622420593 phone no 07032754110. .tnx

  260. Adeola Abayomi

    I subscribed on my Gotv account since last week sunday and yet to be connected. My Iu. 4613400241

    1. ADELUBI olakunle

      l paid for subscription yesterday but the e16 continue to appear. I ve tried 288 but keep showing that my decoder is not reset. please wat can I do? 2003034334

  261. victor

    Hello, I made a subscription payment for my Gotv on 27th October 2016 and it is sad to note that I have been denied access to almost all the channels I paid for. This is not only sad but dubious. My Gotv no is 4622392749 and amount paid is #2,000. My phone number is 08033209400 . I need this to be resolved immediately and apology tendered because this is intentional. If I do not hear from you within the next two days, I have no option than to go on social media and television to address my concern. Regards


    Hello gotv I just subscribe my gotv yesterday night the morning dey are telling me that the decoder is not enabled for this channel. It may be that ur account has been suspended. Pls contact the gotv call centre for assistance. This is my IUC NUMBER 4622565420.

  263. femi momoh

    I paid 1800naira on 4 th of October 2016. and my payment is not effective by your company. my iuc number is 2019405310 my name is Femi Momoh. phone number is 08062984033



    MY IUC NO. 4613813254
    MY MOBILE NO. 08034027467

  265. salawu yewande

    Good evening, I subscribed today bt u avnt activate my acct,still saying ur subscription has expired.2020737942

  266. Festus faith

    I try paying with my account but the network was kinda bad, I try and tried now the money on my account is gone, please am begging u to refund my money back to my account, am only paying for one month, my iuc, 4613475431;;””my account number, 0693141677. Festus faith access bank,

  267. salawu yewande

    Hy,pls I subscribe on d 27th of September and d subscription suppose to expire on the 27th of October…. bt it expire today on the 22nd if October, 2020737942

  268. Solomon ugochukwu

    Good day, I am Solomon Ugochukwu from Nigeria. the number of channels my decoder now receives has reduced to only 24. I have adjusted my antenna I have done rescan yet it’s not going back. my iuc 2022305565

  269. uchenna rufus

    paid today…no channel is showing… its still telling me to go and subscribe…pleeease help me out… my IU 2020730011

  270. Emmanuel

    Good day gotv, here is to express my displeasure in what I termed fake and misinformation about your service. you earlier told your customers since May/June that who so ever paid his/her monthly bills till October will be rewarded with one month subscription which to me I am more than qualified to be rewarded. but very unfortunate you failed in your promise and you couldn’t remind me me according to your tradition on monthly basis which to me I felt it was a tactics to dodge the reward you earlier promise.
    this is just for your information and amendment as I have proceeded to pay for my bills.

  271. Shiyanbade

    Hello since 4days ago i notice out of 53 channels reduce to 29 channels. I made a new subcription today and am still having the same errors. All the lovely channels i used to watch has dissapear. Pls i want a solution to this. Because the channels that always make me to subcribe has all dissapear. My iu no is 4613131769

  272. george mbugua

    my names are George Mbugua from Kenya.Since somewhere in june i had been receiving texts that if i paid my subscription in time till september,id be given october free subscription.Now i am being reminded to pay again.was this a con game?,my iuc number is 2017047476

  273. Rakpo ambassador Tega

    Hello my name is Rakpo ambassador Tega I bought my gotv set on Friday 14 October 2016 I have follow all the given instructions on how to connect my gotv hope till now I have been unable to use it keeps showing searching for signal. Plz help me resolve it my iu 2028856025 thanks

  274. Awele Iloh

    I recharged my gotv yesterday,October 15th via online,and up till now,it reads E16 currently scrambled,and channels not showing. Please fix asap. Awele .2005118661

  275. Inem

    But it seems nobody is responding to this messages. I subscribed my Gotv yesterday and up till this night of following day am still having E16 Service is currently scrambled. Is this fair? My IUC number is 2022015313. Please resolve this problem oooo because is discouraging

  276. Anthony

    Hi. My name is Nwokedi Anthony. I recharged through mobile banking and up till now, I haven’t seen anything showing on my screen. Here is my ICU number: 4613177080. I need something to be done asap.

  277. I. PHILIP

    Sometime July, 2016 I received and SMS informing that when I recharge between July and September I will be given bonus free for October 2016. My last subscription expired on the 7th October, 2016 and I write this letter no bonus is been enjoy by me.
    My prayer is for Gotv to please allow me to enjoy the said bonus.

    Thank you for your prompt action.

    IUC NO: 4613462595

  278. hauwa satumari

    my IUC number is 2004361585, i received an SMS on the 5th of this month from you saying my OCTOBER subscription is free yet my all my channels are scrambled. why given me fake promo?
    please let me hear from u. Thank u

  279. richard

    Plz help me I paid yesterday via mobile banking up till nw my decoder is till showing..E16-service is currently scrambled here is my iuc number 2019002995 my surn name is richard tnkx

  280. richard

    Plz help me I sub yesterday with my phone online banking up till nw nothing is happening plz help me here is my iuc number my surn name richard from warri tnkx

    1. richard

      I forget 2 add my iuc number 2019002995

  281. odunayo Esther

    Pls I subscribed since yesterday through online banking but it’s not working.
    Help me to reset. Iuc is 4623115883
    I tried calling the customer center but I was told that the iûc number is invalid.
    Pls help
    Odunayo Esther 4623115883 Lagos 09099332420

  282. Akinsanmi Sijibomi

    sir, I wanted to subscribed to my account yesterday evening and I made mistake with my IUC number. instead of 2019134675, (1094253675077) i recharged another IUC 2019134645 ( 1094553674502) with 1800.
    please I will be very grateful if you can reverse the sum and use it to credit my account.

  283. odukale owoyinka

    My IUC number 4613385203 I have active for the last 3 month just to get October free on you guys only for me to be cut of dis morning. Gotv you guys should restore me back please.

  284. ajibade babatunde

    my name is babatunde my Gotv is not loading and I go to ur nearest ur maketer’s office he said he go to office and he told me to go and bring #2,000 and give me another one. what can I do with it?

  285. babatunde sunday

    Pls I recharged my Gotv today around 2pm till now is not showing any station. Iuc 4613513918

  286. Akinpelu Samuel

    October promo I don’t understand bcoz about been recharging since March why

  287. Hi,I made an online payment for subscription, but up to now, the issue has not been rectified.This is my IUC number ;4613135936.

  288. bukola

    plz my name is bukola I av subscription on my gotv and I on it iz nt loading d green light is nt displaying at all,wat can I du

  289. oladayo

    My me is oladayo my gotv decoder got burnt please what do i do. i’m i going to get another one free and pay for another decoder.

  290. seun

    Hi my name is seun can u pls help us 2 bring bck ONE GOSPEL bck on GOTV

  291. lina

    I have been recharging my decoder for the 3month promo I received a text message that I was given the October free but I was disconnected and your costumer care line is not going through please do something about it

  292. funmi

    Pls what’s up with d October promo ooo !!! Av been on since june yet I was cutoff from my reward….Make una no make us fess oooo

  293. amenah

    I don”t understand what is happening with GOtv. I hope its not a means of deceiving some of us? You brought up a promotion that if we recharge for three months without disconnection from July to Sept, October will be free subscription. Yesterday i got a text message congratulating me for being on for three months. Just this evening i have been deactivated without any notice. My IUC no is 4613841329. Please, re-connect me back to GOtv.

  294. Rasaki Olaniyi

    Gd day, I got this message and up till now, I am still disconnected with error message. Dear customer, you have been rewarded with one month for keeping your GOtv continuously active till Sept 30. Thank you for your loyalty. My name is Rasaki Jimoh with IUC no 4601563045. Thanks

  295. Ezeugo

    I subscribed from july 18 to September 30, I got a message that my October is free but am disconnected right now. my iuc no is 4613178092. please rectify this problem as soon as possible because am missing my programs. thanks

  296. tonia iledo

    Name is tonia iledo made payment through my online acc 1050 payed another payment 1800 still not coming up iuc is 4620381550

  297. Tunde Mathew Olorunfemi

    good afternoon my name is Tunde Mathew olorunfemi nand my I U C number is 2020653354.on the 31st September 2016 I subscribed through my GTBank account and I was debited N9,500 as against the N1,900.pls I need it rectify today .

  298. Ibrahim mudashiru

    My iuc no is 4622534923. I have been connected 3months prior to October in order to get free October on us.but to my surprise I have been disconnected 3/10/16. Please help resolve this asap

  299. I loaded non stop continuously in other to have October free, but I have been disconnected, Please on my account 4622262874, thank you.

  300. kunle

    My iuc no is 2019552375. I have been connected 3months prior to October in order to get free October on us.but to my surprise I have been disconnected 2/10/16. Please help resolve this asap

  301. abiola

    What is happening GOTV I subscribe since early this morning and til now I ‘ve not been connected my children can’t watch thier cartoon anymore pls help oooo in the name of GOD my IUC number is 2019541985

  302. dotun

    I made an online payment yesterday on gotv….it remained unconnected to this time…denied me champions league…my IUC no is 4613367394

  303. Adeola Aranmolate

    I was told that if I should made payment from July to September I will get October free, which I did. I don’t understand why GOTV keep telling me that my subscription will soon expire. I should pay for October. Pls give me my October free am ur regular customer. Check my IUC no. 2009375933

    1. yusuf shittu

      my name is Yusuf Shittu. I recharged from July to September in order to get free October but now I have been disconnected. pls rectify this… Iuc number is 4622517567. tx

  304. Fagbemi Jide

    Good afternoon, my name is Fagbemi Jide, I subscribe to GoTV since yesterday night and up till now I have not been connected. This is indeed bad and annoying. My IUC no is 2018826129.

  305. sampson

    its quite frustrating, I subscribed this morning and up til now have not been connected and its showing E16. my iuc number is 4613753064.

  306. Rhenan philemon

    My gotv is not working and my subscription has not expired yet the decoder light is showing orange my IUC no is 2028557872 pls help its being a week now

  307. Erisan moses oluseye

    I can’t understand what is happening, for about one week now i am unable to watch my GOtv, if switched on it will take up to 45mins to load and it will revert back and show the red light only for it to restart again. My iuc number 2003662977 i am disappointed.


    My name is Olajiga BANKOLE…. I subscribed diz morning around 5am….pls help with the connection.. My IUC number is 4613366070…thank you.

  309. Buchi

    Please I am Onyebuchi Okafor by name with IUC no 2014118343. I paid through my first mobile account this morning by 2 am. up till now, I ve not been connected. It’s frustrating

  310. Igwe Leo

    My name is Igwe Leo. I subscribed to gotv lite for 3months at #1050.00 on 21st September, at 3pm from agent 023bkl, I received the confirmation but have not been connected. confirmation number is 57634286. it is getting frustrating. My IUC number 4601782041. Please do something. Thank you

  311. salomey

    my name is humphrey Kingsley I made payment since last night and it not still working 4622681471

  312. Genevieve

    On the 17 of September I made a payment of 1800 through my mobile banking wit d IUC no 4613339974 up till now gotv has not activated my subscription. Plz I’m appealing that u rectify d fault and activate d subscription, also in addition extra days should be added ooooooo cause if u unsubscribed my decoder when time no reach I go remind Unah oooooo.

  313. Amina

    I made online payment since yesterday, yet am disconnected. IUC no 2003645085

  314. Amina

    I made online payment since yesterday, yet am disconnected. IUC no. 2003645085

  315. Chinyere Ogbuta

    online payment of 1800 was made for 2003027270

  316. Abdulrahman

    My name is ABDULRAHMAN, I made payment of 1800 since yesterday and my gotv still not working. Here my IUC number 4613978268 please urgently ratify it. Thanks

  317. Akindele tajudeen sanyaolu

    My name is Akindele tajudeen I sucribe my gotv aaccount today treu QuickTeller and is not been activate. My IUCNO is 2019227004 can u pls do something

  318. Shonibare Opeoluwa

    how can i be one of Gotv Customer agent?

  319. Chinwe ogbuli

    I made online payment of 1,200 on this iuc with nos 4613709161 before my subscription expired yet i was disconnected. Rectify the problem and connect me back thanks.

  320. Peters Eric

    Please whats the code on which i we use to open the envelope on my tv screen thanks

  321. Kolurejo

    I subscribed my gotv on bank account and now it not working,pls kindly tell me what went rough now

  322. Kolurejo

    I subscribed on gotv through my bank account today around 2:14pm and the gotv is not come up, pls kindly fix it for now.

    1. Kolurejo

      My Iuc 2009557894 I made online payment of 1800 since yesterday till now is not yet working kindly fix it for me.

  323. onukegem sixtus emeka

    Good afternoon…
    my name is Emeka,plsi tried recharging my gotv through my online banking application, I made payment for the one of ngn1200 and the one of ngn600 to complete it ngn1800 monthly subscription as usual but its still not recharged.
    Please could you help me to rectify it,my iuc number is 4613829747.

    1. soji

      my name is soji and my iuc num is 4601421314.i did #400 sub thru m.banking since yesterday morning but nothing came up till now..pls help

  324. ayoola oluwasegun

    Wrong IUC 4613341633 correct IUC 4613341366.pls I want to watch champions league.

  325. ayoola oluwasegun

    My name is ayoola oluwasegun, I paid into wrong account since Sunday dey ask me to send d payment notification and my I’d card with d wrong and d correct IUC. Hv send all but my my account is nt activated.

  326. usoro ifiok

    my GOTV only show two channel, that is services 202 and 205 since yesterday after many time attempted to scans, so am just discourage. last two week it was error today channel

  327. Muideen

    I subscribed for N1,800.00 since 8th September, 2016 but I could not connect on 2019306772. The problem comes from scanning, zero (0) TV and radio channels found.

  328. Muideen

    I paid through mobile banking since 8th September 2016 but cannot connect me on 2019306772

  329. Francis Egbujorh

    I can not understand what is happening because i have paid for my Gotv and up still now it has not come up and i have sent a mail b4 now and no way please you guyz should let me know because i am not happy anymore okay and here is my name and my IUC number……….. Name Francis Egbujorh Iuc number is 2005117875

  330. Mr Samuel Okhuarobo

    I subscribed my gotv dis morning using IUC Number 2022411828,d payment was made to one ONYII in Umahia office No 42 Azikiwe Road umuahia Abia state,till now my decoder has not come up.Pls I want it rectified From Mr Samuel Okhuarobo

  331. Francis Egbujorh


    I just paid 2400 for tow month and my decoder is still not working please help me out and here is my IUC number 2005117875

  332. Amegbleto Bisola

    Good day, please I paid for my subscription in d bank and my decoder IUC number is 4622473320 and my stations are still scrambled. Please do something I beg you. Thank you


    Please, i made a payment of #1800 for GoTV Plus today (07/09/2016) through QUICKTELLER INTERNET INTERFACE for subscription with IUC Number 4613736258, but uptill this moment I’ve not been activated. I would be glad if something can be done on this.


  334. Majekodunmi Olakunle G

    I make payment for this month of September on 5th THROUGH my mobile banking while my account to have not been activated. IUC NUMBER 2022103710.

  335. Godwin

    Where is the gotv antenna situated in oldodi apapa so that I can position my antenna for a better and clearer viewing ?

    1. If you mean the GOtv transmitter point your antenna towards the east. Where the sun rises from.

  336. telvin buchi

    Pls I subscribe middle of lastmonth Nd now d block my channels says my monthly subscription has expired. Gotv.2005127785.

  337. GANYAT

    pls our GOTV is not showing zee world what can we do pl?

  338. sunday James

    I made a payment since on 26/08/16 but I cannot watch a single channel please help me out this is my iuc number 2020697476

  339. wande kay

    I subscribed full bouquet on Monday but to my surprise non of the stations is showing by this morning, I’ve called your customer care line but no one picked. My IUC number is, 4613858322
    Pls, fix this asap.

  340. wande kay

    I subscribed full bouquet on Monday but to my surprise non of the stations is showing by this morning, I’ve called your customer care line but no one picked. My IUC number is, 4613858322
    Pls, fix this asap.

  341. enoja edeki

    please I subscribe my GOtv via online since yesterday and up till now it’s still not working my IUC number is 2020931699 please I need this fix ASAP thanks

  342. chigozie

    please kindly activate my go tv i paid yesterday through quick teller and uptil now is still showing scrambled. pls my I U C NUMBER is 4601854659. my name is chigozie henshel. my number is 08035379398.

  343. Bitrus Solomon

    Gotv, i have tried to subscibe on line but it has not been through. You have even generated a reciept to that trasaction on decorder: 4622299996 (Bitrus Solomon).
    I called your customer care line and all you kept doing was to advitize your product while i settle the bills, is that fair?
    Why the uneccessary talk and adverts for someone who already is not happy with the product? Customer care services are suppose to be free in the first place, now you make customers waste money necessarily. And i notice you keep referring cases back to nearest centres, why did you start the on line stuff when you have not adequetly prepare for it?
    I have raised a number of issues here and waiting for your sincere response.

  344. shokunle Bolajoko

    pls i can no longer secure any channel on my gotv again for past 18days now. All the necessary procedure been giving to me by Gotv costomer care service to carried out, av done it , still yet all prove abortive. My.
    IUC Number 4613325200. Gotv pls do something

  345. orimiladeye clement

    i paid my subscription since sat 13-08-2016 but i have not got reactivation. please help. my iuc is 2019246776. thanks

  346. oyeyemi lukmon

    I paid through my access internet banking on thursday,18th of august 2016.i’m yet to enjoy the service being paid for and it is showing E16 service is currently scrambled that my subsciption has iuc is 2009376933.pls kindly do d needful.

  347. Musa Adeniyi

    I subsribe gotv since 17 Aug16 and it as not b activated 4622504313 plsi need ur help pls

  348. Musa Adeniyi

    I make a subscription on 17 of Aug 16 and they deducted 1900 and I can’t watch any channel 4622504313

  349. IFEANYI

    dear gotv my channels are not coming up on my decord please kindly attend to me my IUC number is 2020639736

  350. IFEANYI

    my gotv stations are not coming up. even when I scanned it still say no channels found

  351. Ubong Williams

    Please kindly add Supersport3 to your bouquet. It annoying and embarrassing when interesting matches are being played and you leave GOTV in your house to go watch in a friend’s house who has another TV.

  352. Akeem solarin

    good morning i paid through online but my gotv decordede was not show. kindly check and confarm the problem this is my IUC NO 4613265901

  353. Akeem solarin

    good morning i paid through online but my gotv decordede was not show. kindly check and confarm the problem

  354. prisca

    please when is your network going to be active in ore town,ondo state. i just relocated and discover gotv network isn’t working here. it’s been like hell,please reply. many thanks

  355. onukegem sixtus emeka

    Pls I subscribed through my access bank online banking application to the iuc num..4613829747.
    money has been debited from my bank account but the decoder is yet to subscribe since then.
    Could you please help me to rectify it.

  356. Odelade

    Subscribe since 11th August … But still not showing up till now ……iuc number 2017133534 ..,, help me out cuz have missed a lot of matches today …


    I subscribe my gotv since yesterday 12th august on my mobile banking with 1.905,the error code 16 still showing my luc is 2014175740

  358. Please kindly help activate my acct.2021766564.I subscribed since morning and it’s my showg.still error e16.or is there any helpline I can call?

  359. Yusuf Azeez

    I renewed my subscription via my mobile banking and my Gotv account is inactive,#1900 kindly resolve this issue for me, my iuc no: 2022289228, contact number, 08107025701, thanks and God bless you.

  360. Joy Abraham

    I subscribe today through my mobile banking #1,950 and up till now its showing me scramble what’s happening pls my iuc 2028501842 connect me pls.

    1. Joy Abraham

      I subscribe today through my mobile banking #1,950 and up till now its showing me scramble what’s happening pls my iuc 2028601842 connect me pls thanks.

  361. Prince

    Hi i subscribe my gotv yesterday but till now am still getting the e16 error please help iuc number is 4601610380

  362. Akinola sunday

    I make a payment through my stb ibtc bank account on the 3rd till date it hasn’t come up the TV channels are not showing and I have been to my bank to sort it out till yet is not coming up still please I kindly need a help please.
    my iuc number is 4613965324



    I subscribe but still given me E16-service is currently scrambled icu number 2022130891

  364. omoru sunday

    I subscribe for full stations but am having 24 channels, i want this to be resolved immediately. Code 2021761066
    contact no: 08151123540.

  365. enobobg essien

    for over 3months now my stations are not complete,I need the stations pls.thanks my IUC is 4622271380, the name Enobong Essien.

  366. Tangbei Kelvin

    I subscribed via my bank mobile app until now i am still getting e16 error. please contact me ASAP for my IUC.

  367. Okeke Samuel

    I recharged my gotv yesterday through mobile banking app but till now I’ve not been connected.kindly attend to it 4613650167

    1. ukaigwe jon ikechukwu

      i subscribed my gotv today @ about 10:46 via u-mobil with detail
      vc/umob nig/bpt/11708293/1002455113/gotv and is not yet connected,
      pls kindly assist me. MY IUC NO.4601517663

  368. Abdulrahman Muhammed

    I subscribed to my gotv on 6th August in the morning for 1800 plan in your website viia golabal pay but yet to be activated Pls kindly attend to my issue. My IUC no is 4613119066

  369. Ikenna okere

    I recharged my gotv on the 4th of August till nw its not work…IUC. 4601882042

  370. Ikenna okere

    I paid for my gotv since 4th of has not been updated till now IUC. 4601882042

  371. Goodness

    Pls subscribed for 1800 through my mobile banking on 4th but up till now can’t get connected. My iuc number is 4613606502

  372. Niyi

    I subscribed for Gotv on 4th of august 2016 but still yet to activated. Please help iuc no:2022429618


    I Subscribe MY Gotv for the pass 10 hrs and have not been activated my IUC NUMBER 2018933873. THANKS

  374. Akinola

    My gotv only show 24 channels please help me iuc 2020842520

  375. Martin obinna

    I paid subscription at poyen in warri. When I switched on my decoder I saw E16-4. The smart card is not enabled for this channel. Please assist me. My pin is 10210284500.

  376. Kofoworade Adejuwon

    I subscribe my Gotv of #1900 online, up till now yet to connect. IUC 2020838598. Pls kindly help!

  377. yetunde animasaun

    I just paid for my gotv subscription via quickteller like i always do, and it hasn’t been activated yet.pls hElphinstone me rectify it as soon as u can.thanks. iuc number 4613641466

  378. ayodeji randle

    hi, i made a payment of 1900 my channels are still IUC nos is 4613831661

  379. godwin

    Pls I just paid this morning for got plus 1900 and have not been connected.IUC 2022036252. Also my remote doesn’t not change channels,the volume works.I can change channels only when I bring up the TV guide.the p option doesn’t change the channel but it shows that it is working because the green light

  380. Alabi tope

    I paid 1900 and I’m waiting to be connected alabi tope IUC 4613225681 please help me gotv

  381. Josiah Agbawn

    pls i subscribe yesterday 1950 when i powerd on my gotv i can’t vey ene chanels.pls u guys shuld do somethnq, here is my iuc 2019219536

  382. Ekwere

    pls i subscribe yesterday 1900.when i powerd on my gotv i saw 16 chanels whom some re muted.pls u guys shuld do somethnq, here is my iuc 2009575065

  383. Goodwill

    HI friend, I was going through the same issue. Can’t change channels but later I got a way of changing it but didn’t get all the channels as it use to be, this is how I use it. Once you decoder is on to the gotv channel, turn if off from the remote and on it back from the same remote, press the tv gaurd botton it will take you to the Chanel’s to pick which to watch. I hope this works for you cos its working for me

  384. Oghenekaro Johnson

    last night I paid for gotv plus N1900 online up till now it hasn’t been activated here is the decoder number 4613025309 please kindly active it as soon as possible

  385. Suraj ismail

    I paid for Gotv on the 28th July 2016 but is yet to be connected. The iuc number is 4622519310. Matthew Ogunbunmi.

  386. John

    I paid #1800 early this week and my decoder was activated but after two days I received a signal that my subscription has expired, please what’s happening? This is my iuc number 2028635498

  387. John shola

    Good morning, gotv, please am facing a challenge on my gotv, I make my payment to quick teller yesterday till now my gotv is has not come up, here is my iuc no, 2022414793, name John shola, this is the quick teller transaction reference ( GoTV payment of NGN 1,500.00 for 2022414793 was successful. REF: 999998599294 27/07/2016, TIME 11:43) please I need quick response thanks.
    John shola



  389. Esther anthony

    Hello! I’m not getting any channels it’s scanning and not bringing up chanels even 100 doesn’t show! Please look into it as its so upsetting the iuc number is 4601619718

  390. Egbong Maryann

    My GoTV can’t scan and i don’t have a single channel plus nothing is showing pls i need help… IUC number 4613359067,pls help me retrieve all my channels because they have disappeared

  391. Anthony George Chukwuka

    I subscribed 1,800 today 25/07/16, but not still getting any station… Please help me out.. My IUC 2022044186

  392. Evans

    please help for the past one week my got channels suddenly changed from what it use to show to something I can’t even describe, the channels are only 10 now and its only written service 1 to whatever and the titles of the movies written here does not correspond with with is showing. pls help me bring it back to normal my iuc number is 4620836423. Thanks

  393. Henry Alimi

    Henry Alimi 08034338689 subscribed my Gotv with ICU no: 2022378152 in March and April 2016 for 2 months through Eastland General Services Ltd
    in Akwa Ibom sTate the sum of N3,600,I recharged again on 15/07/2016 N1,800 uptil today i have not been activated. Please, I will be happy if you look into my account with you and activate me as i have approached Eastland General Service Ltd they told me is from Gotv. Please help me.

  394. osawaru joan

    pls I don’t know what is wrong with my decoder it cannot scan any station my IUC no is 2019015110

  395. Abimbola

    I did d full subscription but not getting the whole station. ..I mean not all the stations are showing..n dis is my IUC no 4623342284

  396. mmachi

    good afternoon,
    please i subscribed since 2weeks ago and its yet to be activated. kindly assist. this is so uncool


  397. Kalesanwo Tope

    After closing for the day and trying to relax at home by watching gotv,the network is really annoying and terrible. Please kindly find a solution to the network.My IUC number is 4601844117

  398. pastor taiwo tijani

    pastor taiwo

    i have subcribed for like 3weeks now, but the network is so frustrating, please kindly help me to rectify it with immediate effect, now that my children are on holiday, my iuc number is 2009513145. thanks

  399. pastor taiwo tijani

    pastor taiwo

    i have subcribed for like 3weeks now, but the network is so frustrating day by day, please kindly help me to rectify it with immediate effect, now that my children are on holiday. thanks

  400. Emmanuella

    I subscribed my gotv IUC 2019515992 since yesterday with my first bank account up till now it has not been activated please how do I go about it?


    I recharge my GOTV subscription fee since Sunday 17/07/2016 and since then tiil date, it has not been activated. IUC 4613158225

  402. Ezike Patrick

    I subscribed my Gotv with ICU no 4622416541 on the 17/06/2016 through my unity bank Mobile App. The sum of #1800 was charged but my subscription was not updated with the recharge. After 3 days I waited with out the recharge I had to recharge again through Diamond Bank mobile app which was successful. Uphill today the one of unity have not been updated or my money refunded. Please I will be happy if you look into my account with you and recharge me as I have approach unity bank and was told that the Issue is from Gotv. Hope to hear from you.

  403. Lawrence Udoh

    I recharged my decoder @ your office in Uyo since on 15/7/16 till now nothing is showing. IUC 4623752986.

  404. oyekunle eyitayo

    Feeling bad since Friday I can’t watch anything on GOtv cable,FRAUDSTERS..since you people refuse to rectify the problem #1800 its not small money

  405. oyekunle eyitayo

    The remote is not working and we can’t change channels on cable after subscription. IUC 2019380970 ,oyekunle Eyitayo ,07030290900

  406. mrs daniel

    I recharge and my gotv is not working iuc 4613913461;help me rectify the problem.Mrs Daniel

    1. oladele funmilola

      Good day I try to recharge my got but.i try it on mobile banking but it failed I try it two times it debited my account.pls help me to resolve this.the icu number is 4613680275.

  407. oyekunle eyitayo

    Oyekunle Eyitayo folake,07030290900,I recharge my Gotv today,unable to search for signal my IUC number 2019 3809 70. pls help me rectify the fault.

  408. Kehinde

    Some station like ZeeWorld, Channels and few others have not been showing on my GOtv for past some months now. My IUC is 4620848306.

  409. Ogunrinde

    pls my account is still suspended and i have already piad for subscription. My IUC number is “4601423589”

  410. Usoro

    I have subscribed but can’t nothing is showing. Here us my iuc number. 4613092965

  411. yimi kims

    I want u to take dat mail showing on my screen cos i can’t watch anything with dat mail showing. Take it off or i will stop using Gotv. I paid money and i can not watch what i paid for bcos of one useless mail u guys sent blocking my screen. Iuc 4613859313

  412. Johnson

    I have bn away for three weeks. My gotv shows I have bn suspended even when I subscribe before traveling. IUC no is 2022517917

  413. TRUST

    please i am not happy that i subcribe for one month and it keep telling me no channel found or E48-32 if u can not resolve this let me know so i will trow it away hear is my iuc number 2020727347 pls help and restore now

  414. Akpan

    I subscribe my gotv this morning and it’s showing error code and still can’t clear the error code my IUC no 2020928023

  415. onwumere Echezona Levi

    I subscribe my gotv on the 9th of July 18000 two times on diamond mobile app ,my gotv can not display IUC 2028603787,please help to restore

  416. Osundeyi Kehinde

    I recharge my Gotv yesterday through quickteller with reference no 000016329737 of N1,800

  417. Yinka

    Please I renewed my Gotv subscription early this morning and I have not been connected yet. My IUC no is 2019396521.Kindly help look into it

  418. rominiyi

    I paid through mobile banking account but is not connect yet pls help me check the problem this is the number of your gotv 2022202717

  419. ajala Moses

    I Recharge my gotv last month and since then it was unable to seareach for signal 4622557128 Pls help me rectify the fault

  420. KAZIM

    i subscribed today and i can not view any channel on my gotv 4622641381…thats my IUC number please do something about it ASAP

  421. PETER

    Please I have paid my subscription for this Month, and up till my TV is showing no signal. Help check the system, so that I will be able to watch the film IUC NO IS 2021808891

  422. charles ottoh

    please i made a payment since morning,up till now its not not still connected yet. 2020857324

  423. ola richard

    Plz help me I load on my decoder gotv true mobile money up til nw notin is goin on my iu number is 2019002995

  424. Akinola

    I paid subscription on 05/07 but couldn’t view any channel till date.
    IUC no is4613134749.
    will appreciate a speedy response.

  425. Oladayo Shola

    Pls GOtv Nigeria, My Name is shola.. Pls I would like
    to Register and be an AGENT for GOTV sales and
    Registration.. Pls I need procedure and
    enlightenment on how to achieve dis Through
    multichoich GOtv Company directly.. Pls I don’t want
    to be duped or fraud o

    My contact is… 08165356261

    Pls it is urgent oooo…..

  426. Oladayo Shola

    Pls GOtv Nigeria, My Name is shola.. Pls I would like
    to Register and be an AGENT for GOTV sales and
    Registration.. Pls I need procedure and
    enlightenment on how to achieve dis Through
    multichoich GOtv Company directly.. Pls I don’t want
    to be duped or fraud o

    My contact is… 08165356261

    Pls it is urgent oooo…..

  427. Joseph okon ime

    pls kindly restore my missing channels especially zee world this is my iuc no. 4613660752

  428. Aderibigbe Adeniran

    Since yesterday, I am having 24 channels instead of 56. I cannot watch the blitz telemundo even tvc news. I can afford to lose that today again. Pls do something. IUC no: 4613980000

  429. vickie

    GoTV service is very poor since yesterday only 24 channels are showing and they don’t think they should do something about it, what is the need of subscribing then, I think I will start using another decoder, I can’t be wasting my money for low customer service,……..

  430. Toha

    Infact this is a breach of contract. No any notification am gonna sue you guys for this. My favourite channel Zeeworld is missing how do I recover the episode I missed now?

  431. omobola adisa

    Iuc:2021767191 please kindly restore Missing channels, my subscription is still active.why can’t i hv value for money.

  432. Christopher Chidimma

    Hi GOtv I subcribed my gotv this evening some channels showed but Zeeword nd telemundo and so many other channels didn’t comeup or appear.pls help me cos dis two channels are important to me.this my IUC number,

  433. Ogechi Okere

    Pls can u restore zee world to my decoder? That is the only reason I subscribed on gotv. My IUC number is 2022005698.

  434. Joyce

    The channels is only 24, others are not coming IUC number is 2004463884

  435. Orji Ezinne

    Dear Gotv, only 24 channels are showing on my Gotv.. Here’s my iuc number 4061843605, please help me rectify the issue.. Thank u

  436. Moses

    hi Gotv, my decoder has refused to connect I subscribed online through my firstmobile 1,200 today. My IUC Number is 4623342208: Please help fix this ASAP. THANKS

  437. Jessica

    My zee world is not showing on my goTV channel list. Please help me I want to watch zee world. I don’t wanna Miss Krishi and Saloni replay.
    My IUC number is 2021810305.

  438. Anyim lilian

    I hate this gotv bcos ur services are very poor, u we paid for a subscription but u wouldn’t be able to watch it, at times u will found only 10 chennals this is very bad.. Today I can’t watch zee world bcos d chennal 25 is not there. Pls keep it up with ur bad work and loss ur customers thank u. Lilian

  439. Charista

    My channels are not coming up,pls help me fix it.Especially Zeeworld.My IUC NO:4613493348.Thanks

  440. Elochukwu Joakin Elochukwu

    pls I subscribe through my UBA mobile since last week yet I have not watched a Chanel since then please help fix it. my ICU 4613973929

  441. Pls Gotv I made1800 payment online 3hrs ago & it hasn’t being reconnected up til now. Pls do something about it , iuc number is 2019434797 & receipt no is 51375426

  442. Maimuna

    Pls I paid for my Gotv on line for 2hours now it’s not up, my iuc number is 2019434797.

  443. Kosima

    Gotv oooo…
    Please, I subscribed for 1800 plan yesterday and up till this moment it hasn’t activated.
    I have even received a confirmation text.
    This isn’t nice @ all as this is more than 5 times it has happened to me
    My iuc number is: 2017417460
    My phone numb is: 08099448310
    Please kindly attend to it ASAP!!!

  444. Ibrahim

    I paid through my Diamond bank online four hours ago to this moment nothing is showing.My iuc number is 4613479930. Evev the self care ir showing error.Please do something. My family is in high xpectation. Thank you

  445. oshiyemi kehinde A.

    Pls I subscribed through mobile bank on my phone today to my gotv pin 2022038127,, but I was debted 3800 instead of normal 1900 pls help me to check the expiration date may be the bill us for two months

  446. Yinka

    Please can you activate my sub just did it now from my phone. My IUC is 2019164236

  447. Favour

    Lost more 5 channels in gotv even the children program, what’s happening? I hope there won’t charges for lack of performance, you better fix it up fast.

  448. Auwalu inuwa

    Gotv i pay through my phone up till now no service my iuc is 4620855380

  449. Nnamah Grace

    I made payment via online payment till now noting is showing iuc 2021882410 phone number 07057831818

  450. Afolabi

    Can someone help me out with my Samsung smart TV showing black and white on GoTv…

  451. Abayomi Adeyeye

    Please I made Gotv subscription of 1200 via Qiuckteller on ATM machine and i have recieved message from quickteller that my payment was successful on my iuc number but all the channels are still scrambled since yesterday. Pls help me to do something about it my iuc number is 4613951650, my phone number is 08060831227

    1. Nasiru momoh rabiu

      Please i made Gotv subscription 10/6/2016 on mobile phone 1800 some of the Charles are not open Iuc number is 2022237785 contact number 08068873541 please help,

  452. Stanley Ozioma

    Pls help ooo, I make a payment of 1800 online 1-07-2016 up till now is not actived IUC no 2022171808 phone number 08032316992

  453. Stanley Ozioma

    Pls help ooo, I make a payment of 1800 online 1-07-2016 up till now is not actived IUC no 2022171808

  454. juliet orhorhoro


  455. juliet orhorhoro

    hello gotv i have problem with my AIT channel, is always on and off pls advise this is my iuc number 4622365774, my phone num 08033647485

  456. Tobby

    Please i made an online payment to my Gotv with IUC number 2021892061 today and its yet to be activated. Contact number is 08022515277 or 08033618913

  457. Dan_Nwaogu

    My gotv stop showing one week after scripting and saying, first time installation, please help

    1. Dan_Nwaogu

      My IUC number is 2020705109, surname Daniel

  458. Adeboye Clement

    Payment was made 24/06/16 but no connection IUC 2020807947

  459. Adeyemo Nojeem

    Gotv I made payment to subscribe for the month, till I write I have not been able to enjoy the service I paid for and the month is run out. The signal quality is 100% poor. My location is MOWE under obafemi owode LGA. My system code is 2014245007.


    Please Gotv i lost all my chennels.My IUC 4601937588

  461. Bodmas

    Gotv i made payment yesterday via my FCMB mobile banking and my service is yet to be restored back please do something asap because my little boy is giving me problem because he want to watch cartoon.. my IUC number is 4613116996

  462. Kehinde Adekanmbi

    I made payment via quickteller yesterday and my service is yet to be restore till now. Please do something now. This is my IUC NUMBER : 4601606598.

  463. moyo

    Pls, my Gotv is not finding the network. Pls help me find a solution now. 2021965628

  464. Bommel

    I made a payment via Internet banking platform but I made a mistake in the IUC number, I inputed 20192443823 instead of the 10digit 2019243823,I have been debited and it’s not showing, number 08025850051

  465. adekunle

    i paid for gotv plus but i was only given 24 channels this is my iuc 2019532813

  466. Nwasah peter

    Since last year I bought this gotv , it have been working well, but all of a sudden, it started writing searching for network, error code, always cracking,sometimes it will not show at all, am getting tired of it, please kindly fix it, iuc number 4613423409

  467. oyedeji

    My decoder is not showing after subscription…my mobile no is 08067515632, and iuc is 4601587911

  468. Boms ibe

    Hello gotv, i paid online via internet banking, no response, no reply as per confirmation of my payment, yet 3900 have being deducted from my account, my iuc # 4601565705 and my phone # 08037025430. Please kindly retify this issue, i am fed up

  469. Boms ibe

    Hello gotv, i paid online via internet banking, no response, no reply as per confirmation of my payment, yet 3900 have being deducted from my account, my iuc # 4601565705 and my phone # 08037025430. Please kindly retify this issue, i am fed up

  470. Lilian Omokaro

    Hello gotv, I just subscribed now pls connect me fast and pls I need gotv to always send me sms informing me of d expiry date dis is my number 08060684048 and my iuc number is 4613158813

  471. Lilian Omokaro

    Hello gotv, I just subscribed now pls connect me fast and pls I need gotv to always send me sms informing me of d expiry date dis is my number 08060684048

  472. Stephen

    I recharge yesterday and it has not show,n pls clear d E16,upgrade my acct n decoder too.I have recharge IUC_ 4613646408

  473. iyang

    My account is still down since i recharge yesterday. But i va receive some message that the says that the payment has be received my decoder has been activated. But up till now i cant view any programs. This is my Iuc number : 4613620198

  474. abiodun animashaun

    i recharge with a card 1800 on d 31/5/16 but to my suprise i can only view two channels[29&30]others scrambled.pls do someting urgent my family want to view other chnels now.IUC 4601671363

  475. Chi Chi Ejiogu

    I Recharge My Gotv Last Week And For Me Find Out That Some Channels Are Not Taking Why I Recharge 1800 My Iuc 2009502272

  476. Bailey Iwiulim E.

    I recharged 1800 on my Gotv account 2016038108 yesterday by first bank mobile banking and service has not been restored till now. Do something about this please

    1. Ogubuike Uzoma H

      Pls I subscribed with my Diamond app today channel is showing pls u guys shld pls fix it . This is my IUC no 4601439400. Pls I subscribed to watch something pls fix it tanx

  477. EZE HENRY

    PLEASE MY IUM NUMBER IS 2017658927

  478. EZE HENRY

    hi GOTV,I find it very difficult to view my gotv channel,please help me to restore it automatically,so as for me not to miss my interesting programmes particulally the the copa america and the europ tournament,please ooooooo….. i beg u ooooooo………. GOTV LIVE IT LOVE IT

  479. Ikeogu Joy

    Hello gotv!plz I subscribed 1800 through my access bank mobile on the 4th of June but no channel has been on. Plz you guys should do something about this because it’s quite annoying. My IUC Number is 2028545641. Thanks

  480. James

    I payed through online since yesterday and is yet to show any channel 2009355602 iuc

  481. azeez

    I recharge my gotv since yesterday and is not showing, E16, my iuc 2018995278, Mr azeez

  482. joshua imoh

    Since dis morning i recharge and it have not come it is showin e16error my iuc no is 2014203795 and i have paid

  483. Salisumohammed

    I subscribe only and i can’t watch any channel
    It shows me service currently scrambled
    My iuc is 4622593971

  484. Roseline Agbanzue

    My gotv channels are not complete and I subcribe #1800.I he even sent reset and iiuc still to no avail. Pls help me IUC 4601769727

  485. fadiya oladipupo emmanuel

    I recharge on sat and I can not view any channel my iuc is 2022433456

  486. adefowope Olusegun

    ,phone no 234806120####

  487. odiba john sunday

    Please i recharged my gotv via first mobile and its been 3 weeks now and my gotv is still not working please help me out.iuc no,is 4622569008

  488. Joey

    Pls I paid for my subscription through quickteller since 3 days now and have not been connected. My Iuc no. 2021933166

  489. Fred Fatuase

    I have renewed my sub for over 24hours yet,I can’t view any channels. Pls reconnect me. IUC:2019013540

  490. Lilian Godiah

    What is happening with gotv or should we quit

  491. Lilian Godiah

    Paid 860 shillings and E16 error can’t go, kindly assist. ICU NO 2017666808

  492. israel odunayo

    Since I subscribe for this month have not been able to access any channel for d past 2weeks nw,no network nothing is showing my IUC num is 4613123460 pls kindly reconnect

  493. babatunde oguntoye

    That my gotv num 4613225320 pls help me check what going on have did my sub since on 17/5/2016

  494. babatunde oguntoye

    Good day sir/ma I pay fore one month sub 1800 on 17/05/2016. Till now my goTV is nt showing pls can u help me out pls, help me check what is going on pls

  495. ibitein

    Just subscribed but it isn’t working

  496. Aromasodu Taiwo

    I paid 1800 on the 14th of may and only 25 chanels is showing. Kindly reconnect me to get my full package. Thanks. 2020816985

  497. omobola Adisa

    Please i will appreciate if missing channels eg( Yoruba, kids channels) non is showing, can you pls restored them back.
    My subscription is still active, why can’t I hv value for service.
    Here is my iuc number 2021767191

    1. omobola Adisa

      Please I have paid my subscription and the channels are yet to be released Eg. Yoruba and Emmanuel TV etc.
      Here is my IUC number 2021767191

      1. omobola adisa

        Iuc 2021767191:please I will appreciate if missing channels can be release my subscription is still active.I wonder why this keep repeating itself

  498. Yemi Butterfly

    Kindly reconnect me, i paid since morning nothing is working, your customer care number keep.burning my phone credit my iuc number#4613327669.
    Agent id which initiated the suscription is: 067FXB
    Confirmation No: 46641673
    Paga Txn ID: J6BPJ

  499. okobu antony

    Hi i recharge my gotv since 10 of may 2016 not yet showing pls do something on it my iuc 2019470233

  500. ojo joseph olabamiji

    please reconnect me to view the channels commensurate with N1,200.00 i paid through e transact which has been acknowledged by you.l am totally fed up. my iuc no is 2020612108 and phone no is 08

  501. Kareem Yekini

    I don’t know what happening to my GOtv since last week thusday, please help me Fixed it back. My lUC no is 2004487956


    Every since i subscribe on my GOTV,most of the channel are not talking please help

  503. Bolarinwa

    I cant access any channels on my GOTV since on 12/5/16. my IUC no is 2019123396.

  504. Theophilus Catherine

    Please, do something now. I am nit owing you people. My kids can not access yheir favourites channels. I have a program i watch on Zee World by 10pm (The Vow) i could not watch for two days niw. But if its your subscription you will not waste time befite you disconnect. Do something oooo

  505. Theophilus Catherine

    Please reset my decoder. I have been in it for the past two days, othetwise… My smart card number is this; 2002978809.

  506. Mr Okunuga

    My Gotv is yet to display since you sent message for upgrade on 11th May 2016 with IUC no: 4613714794. Please is it that they are still doing the upgrade? Because i dont understand, kindly assist with this request urgently. Mr Okunuga

  507. Adoro Augustina

    Gotv whats going on, for two days now, no channels found i ave scanned and scanned nothing pls do something fast my icu no is 2022359213

  508. Huraira

    Why gotv, I subscribed 1800 on my 4613337413 decorder on friday 6/4/2016. I am yet to get it activated. pls oblige me.

  509. Oladele Omonijo

    I came back from work yesterday 6th May 2016 to find out that many stations was no longer in my Go TV because i subscribe for full Go Tv package. i have auto scan over and over all i get is just 24 station which is not suppose to be so. Go Tv you must compensate me for making me not to enjoy what i paid for, something must be done about this.

  510. VICTOR

    Good morning

  511. okereke gift

    Pls,I recharged my gotv subscription tru my firstbankk mobile for #1800,but #1900 was deducted frm my account but my gotv ws not activated. Iuc 2019504970.pls reverse my #1900 to my acct.tank u

  512. Ibrahim Sunay

    my GoTv decoder has been displaying ‘NO SIGNAL’ for the past 2 days. i have checked all the necessary connections and discovered that the ‘green’ signal light disappears from the decoder after a few seconds of being switched on. need ur assistance pls

  513. oswaru queen

    I made payment yesterday for my Gotv and up till now i cvan not view any of the channels 4613718153.

  514. kingsley - abuja

    i subcribed since last week saturday but till date most channel are not showing and i have tried re-scanning but no progress

  515. ganiyu saheed

    Pls,I subscribed last nite via quick teller but my gotv account us yet to be activated and I have sent RESET + the decoder serial to 4688 no potive solution. My serial no is 4620982337

  516. Amayo Ogbemudia Peter

    I did a transfer for reactivation on 26th April 2016 and this was your reply to me :GoTv payment of NGN 1,800.00 for 2018850632 was successful.REF:999923856814.Unfortunately my account is yet be reactivated after three days. Kindly help reactivate smart card 2018850632.

  517. Jamila Saleh

    Here’s my iuc number4622427850,48hours now and it’s still not been activated.

  518. KAYBRU

    Hello all i need from gotv is to explain to me how to used my #1800 in gotv account to subscribe, because i subscribe tru quick teller for like 3times #1800,#200,#600,but now i only saw #1200,#600 which is #1800 so please explain to me how to used my #1800 to subscribe or help me do it from ur office my iuc number 2019256911 please help me do this urgent

  519. KAYBRU

    Hello i have short question to ask gotv i subscribe tru quick teller for like 3 #1800,#200,#600 all together was #2600 but in my gotv account am seeing #1200 & #600 which is #1800 have agree with that please kindly explain to me how to used how to used that #1800 to subscribe or help me do it this my iuc number 2019256911 please i need ur reply now

  520. collinxtar

    I recharged through mobile bank for #3600 on 25thApril but it has not reflected on my cable my ICU no is 2020773402,please respond asap

    1. oshiobugie scholar

      Pls I subscribed wit my access mobile through bill payment for d 1,800 bouquet n 1,900 was debited from my acct n it was not reactivated n I didn’t get any msg from Gotv, so I subscribed again through quickteller n my acct was activited. Pls I need my 1,900 to be reversed back to my acct pls. IUC number 4601426237 Tnk u

  521. James

    Please I recharged by ATM on Monday yet still showing no subscription please help. My IUC Number is 4601796883

  522. Esther Akpan

    i paid #1800 for the subscription of my Gotv since yesterday 25/04/16 and up till now it has not been reactivated. My IUC no is 2021810547.Please help..

  523. Isabal baamshal

    my gotv still isn’t working ‘ I have used all possible ways . I need help 4613290146

  524. Isabal baamshal

    it still isn’t working .4613290146

  525. Isabal baamshal

    I have tried everything since yesterday . am so frustrated right now. my iuc number is 4613290146

  526. Emeka Chris

    This is 3days now and still counting since I subscribed for gotvplus bouquet with my Access mobile but yet to be reactivated. I don’t know what else to do cos this is too bad, pls whoever is in charge should do something about it. My IUC no 4613852715

  527. grace Omoike

    Pls, if you guys can help. I cannot get all the channels only 7 stations at load 1800 for full parkage, I try to scan but still not working, my my decoder number is Iuc 2022254309 thanka



    1. Send RESET IUC to 4688 eg RESET 4697456738 to 4688

      1. Onofeghara joy

        i ve done it for several times now

  529. Chijioke

    Hello, I paid for my subscription today 25th April 2016 via the GTB Mobile App service but my decoder is yet to be reactivated and I have tried clearing the E16 code but it has refused to work.. My IUC numbers are.. 2020745120. Kindly assist me in rectifying this.. Cheers

  530. adegbola

    ADEGBOLA JAMIU is my name ,I bought a decoder last year when I was serving at osogbo osun state but when I was transferred to ogun state I took it along but I was not be able to recharge it because I don’t stay at home but I am now around fully and I wish to recharge it so I want to know if I can still recharge it or it has been block forever,if it has been blocked help me to activate it because I will to recharge it tomorrow…IUC NO:2022397098,,,,,,my phone number:07034317789..pls I need urgent reply.thanks

  531. francis Effiong

    i paid true my diamond yellow account N1200 since 22 april 2016 iuc no. is 4601541910

    1. Send RESET IUC to 4688 eg RESET 4697456738 to 4688

  532. toyosi

    Pls, I used quick teller to subscribe my gotv, it is almost one hour now, I haven’t been connected …my iuc is 2021766585

    1. Send RESET IUC to 4688 eg RESET 4697456738 to 4688

  533. Chinasa


  534. oduntan Kayode

    I subscribe since yesterday and up till now I was unable to wash any programme.
    Please ,please and please connect me now, my IUC no is 4613634909 thanks

  535. TINA


  536. Ogunleke Nurudeen Olusola

    Please activate my decoder cos i paid since Friday afternoon but it’s not yet working my iuc no is 4613152184

  537. Emeka Chris

    I subscribed with my Access bank mobile app since yesterday 23/4/16 and uptill now it has not bn activated. IUC no:4613852715. Pls ur immediate response would be appreciated.

  538. folashade

    pls help, my decoder is not yet activated nd I have recharge my acct tru quiteteller yesterday night nd uptill now it not working my iuc no is 4622502494.

  539. Badru Adeyemi

    My IUC number: 4613388643, up to 24 hours now, still having E-16

  540. ogbodo friday

    Could you please activate my decoder cos I paid since 2 days ago but it’s not yet working. My iuc no is 2005143724

  541. Enyinnaya A Okorie

    I paid for my gotv plus subscription through quick teller on Thursday 21 April 2016,up till now my decoder is not showing.

    1. Enyinnaya A Okorie

      My IUC number is 2009614509

  542. adesola

    I subscribed my gotv some hours ago and it hasn’t come up yet IUC 2022340451 amount paid 1800 pls work on it

  543. oni olaniyi

    I have been debited but my gotv has not been activated my IUC number. 4613366369

  544. Onigbogi Tosin

    I made a payment of N1800 through Firstbanknigeria online platform. I have been debited since Friday April 22, 2016 but my Gotv account is yet to be activated. My IUC number is 4613025787.

  545. Kings

    Please I loaded my friends Gotv with 1800, up till now it has not come up. His IUC no. is 2003018893

  546. owolanke olusola

    I subscribe for Gotv via zenithbank mobile banking platform, until now is still showing E-16 error. Kindly help me. IUC #4613697376

  547. Pls kindly activate my gotv. I have been debited for payment. My IUC is 2004474110


    Please I want my account active because I just made payment, My IUC # 4613349531 PLEASE ACTIVATE ME ASAP

  549. Millicent

    I subscribe for my gotv yesterday through online and until now haven’t gotten any signal and my gotv is not working and I have been debited….. Please can gotv customer service attend to dis asap because of tired already… IUC number 4622412460

  550. Oriloye

    What is happening? I loaded 1800 since yesterday, and it’s still showing error code. Please help. 4601503476

  551. Idris Musa

    Bilkisu subscribe for #1800 yesterday,but still showing no subscription.
    IUC No:46138966803.Thanks.Expectin your prompt response.

  552. Joshua aladi

    Please Gotv I just recharge my gotv online and I ve been debited but I still cannot watch any channel it keeps displaying E16 error codes pls help this is my IUC number 2009381738


    pls help oo I subscribe my Gotv decoder online since
    yesterday 13 of April and all it keeps showing is the e-16 error pls ooo help me activate my decoder because my account has already been debited my ICU number is 2016992561

    1. Olatunji Monsurat

      I have been debited since 3days ago BT all I see is d e16 error codes pls help us find a solution and rectify it soon oooo…my iuc 4613768870


    pls help oo I subscribe my Gotv decoder online since
    yesterday 8 of April and all it keeps showing is the e-16 error pls ooo help me activate my decoder because my account has already been debited my ICU number is 2016992561

  555. israel ayuba

    Good morning, my code, 4601770790, I subscribed on the 12/05/2016 online up till now no channel had been released for me why?


    GOTV,i subscribe 8th of April but is not coming up,my ICU number is 4620908131


    Please gotv I subscribe 8th of April and still is not coming up still showing the E16 stuff of a thing my ICU number is 4620908131.

  558. psalm _ace

    pls help oo I subscribe my Gotv decoder online since
    yesterday 8 of April and all it keeps showing is the e-16 error pls ooo help me activate my decoder because my account has already been debited my ICU number is 2004491256

  559. Muideen

    Pls , Go TV Nigeria , Can add up bollywood or zee cinema channel that show full Indian movies not season movies like zee world ., We hate Zee world …. Star times have zee cinema

  560. Agu chukwuemeria

    please I subscribed since 4th April and up till now it has not been activated, this is my iuc Num. 2005168573.

  561. Jerry

    I have subscribed since on the 5-4-2016 and paid again on the 6-4-2016 making it twice I have been debited but my subscription is still not on.. pls help, here is my IUC No. 4601477351

  562. kayode

    I recharged last night 5th April 2016, yet HV not be able to watch any channel
    It has been displaying E16 error code. I try clearing it both on phone and online but to no avail. Please reactivate or clear the error so I can enjoy my gotv. Thanks

  563. Akin

    My antenna is raised as high as possible and the signal was clear. Now I cant get any signal even after adjusting it to various angels and even raising it higher.

    Please help/advice.


  564. christian

    I subscribe yesterday and uptill now it has not been activated. 2021785215

  565. Temi9

    Pls activate my account with. IUC 2017123346. Still showing error code. Am waiting

  566. Temi9

    To do online subscription now nah issue abi? Pls we need a reliable customer care line where we can speak to humans and not machine pls

  567. Fashina Akeem

    Pls,my supersport select,supersport 9 and super sport select 2 is not load (mute).My iuc is 2009358948

  568. Sanni

    Please I need u guys to help me activate my decoder cos I subscribed yesterday only for it to be show E16 stuff my iuc number is 2004307358

  569. Adebayo

    Paid and debited for two months but only a month was reflected on the screen. IUC: 4613050424

  570. alimi hakeem

    Hi, alimi alimi I pay 1,900 to gotv and is not showing pls I need your help my IUC 2009539079

  571. Ibukun Epebinu

    Please kindly activate my account I made payment yesterday and I was told is okay only to discovered it has not been activated.

  572. Ibukun Epebinu

    Pls o, I subscribe yesterday evening (Gotv 1800)and my account had not been activated. Kindly check please. Waiting

  573. stephen

    my decoder suddenly this morning requested for updating it stated that am using old sofware. it authomatically starts downloading but stops after 2minutes stating error ID. my iuc is 2022634319. kindly rectify d fault plz.

  574. Adegbuyi bayo

    I did a subscription of 1800 on iuc 4613914985

  575. jimoh

    I did subscription for go TV decoder no 2020685459 via dia
    mind online banking on 24/3/16 only to see E16 error code .pls rectify quick

  576. Martinos Marcelina

    I paid #1,800 yesterday on behalf of my dad Mr Martinos,now 24hrs at your outlet at 4, iganmode road, Oju ore market, ota and it has not been activated.

  577. Comfort Obasi

    Good morning, it’s been 5days now i subscribed and its not showing. I’ve tried reset and scanned severally yet nothing. Pls do something about this. IUC: 4601674316

  578. Dorris

    I paid 1800 some hours ago and it has not be activated. The IUC no is 4613028274. Pls help me activate it as soon as possible.

  579. kanayo

    GOTV you people are just GOTheives
    you collect peoples money and render half service
    you will say send a code to a number they will deduct your money and no reply will be given.
    Subscriber will pay for a boquet of 51 channels they will given 25 channels.
    sincerely another word to describe your product is Swindlers.
    Una mama na no carry una complete for belle?

  580. Benson

    Dear gotv i wanted to subcribe my gotv for one month through Diamond app but I can’t choosed the amount by myself rather Diamond bank choosed 1200 instead of 1800 for me, please is that 1200 for 1month subscription?, are they also going to provide all the stations for me with the 1200?.

  581. Don john

    Gotv and South African companies in Nigeria are taking us to granted.
    They re fraud wt rubbish customer care stupid numbers.
    I neva supported Mtn fine, bt wt their crazy style, I want more fine on them.
    U have problems and u cannot call and get a voice outrightly.

  582. Roseline

    my Gotv is showing EO17-the decoder is not enable for this channel all the channel is showing this.I subscribe on 15march 2016,I was even told I will receive bonus for one month.since on 20th of this month they are writing EO17-the decoder is not enable for this channel up till date.pls rectify the problem I payed for it plzzz

  583. Roseline

    pls I am waiting for you people to rectify the problem. I have been told to type RESET to 4688 and leave the Gotv on in Yoruba station that it will come up since days nothing is coming up.pls my money is is not easy to get 1900 to pay for subscription.plzzzzzz do something about this.

  584. lotachukwu

    pls I have up to 1900 in my phone pls tel me how I can use it to Subscription my gotv pls I need reply

  585. Adewale

    I was in ur office in Ibadan to complain about my GOTV that was not scanning (it was displaying no signal). The decoder was replaced with a another one with IUC number 4601657532 but the new one is also displaying no channel found. What should i do?

    1. Roseline

      hi,what is wrong with Gotv organization? the way u people are behaving you will lose a lot of customer. there is many cable we can easily switch over to.pls rectify the problem immediately. I subscribe since march 15 since I have not enjoyed it,I was even told I will receive a bonus for one month, since on the 20the of march they wrote my subscription has expired.pls look up to it immediately. you people have been complaining I have not been recharging now I have recharge this is IUC no Okike Roseline.pls I am waiting

  586. chidinma

    pls were can I buy go tv in aba and how much is it

  587. Ogunsanya

    Pls I subscribe my Gotv this morning and it is yet to be activated. My Iuc nos is 2019352286, pls look into it. Thanks

  588. Kayode kolawole

    Dear gotv

    I made a payment on the 24th of this month. Payment has not reflect till date. Kindly help work on this. IUC NUMBER.. 2016123419…

  589. Kayode kolawole

    Good morning gotv, I subscribed on my gotv 24/3/2016 via my gbank mobile app, quickteller. The payment has not been reflected till date. Kindly help work on this, its my 1st time to experience this. I await your response. IUC NUMBER 2016123419… THANKS.

  590. ephrance

    by mistake i paid two times for subscription at the same time does it mean ve paid for 2 months please i need to know

    1. Ephrance,
      Yes it means you have paid for 2 months.

      1. sesugh asema

        Pls I subscribe for my gotv is not coming up iuc no 4601434952 help me pls

  591. Nwokeforo Stanley

    Dear Gotv,
    Please I need an activation, I subscribed my Gotv but the subscription has not reflected up till now, Gotv plus.
    My IUC Number 4601614034, Email, Phone Number 08064349568, I’ll be glad to receive a fast attention from Gotv. Thanks,
    Nwokeforo stanley

  592. onwumar Maxwell Olisa

    Please I want to make payment /Reconnection of my Gotv decoder, but am asked to add my surname which I did and the response I got is that the surname I provided does not match with what is in the system. Please what do I do….. Onwumar Olisa Maxwell 08034343490. Thanks.

  593. smasheses restutarant

    I don’t understand d problem with Gotv…we subscribed since last week Thursday we could not see anything coming up, I tried calling u guys my money was deducted and no response only dt u were playing me music as if I was calling mtn……when u know u don’t have a functioning customer service agent in nigeria why did u put up dt number online for pple to to call…..gosh! pls something has to be done and any moment u rectify d problem is when d subscription should kick start. this is d iuc 4613318573

  594. Olusesan Odumewu

    My name is sesan with iuc no: 2009466380.i recharge my gotv yesterday friday 18TH march online with 1, 100 because someone from gotv customer service called me that I have 700 balance in my gotv account. That makes it 1, 800 but up till now my gotv is not working.

  595. Joyce

    Dear GoTV,

    I subscribed to GoTV and made a payment this morning and up till this moment 14:45, we are yet to be connected. Kindly assist in getting my number 2009511446 connected. I also tried all the numbers provided in the internet, no one seems to be connecting. Please provide valid numbers that customers can easily contact.


  596. Nneka Obiora

    just recharged and not activated since morning. ICU NO- 4613157967. please activate to enable us use, same delay in activation made me abandon it for several months, check for confirmation. Encourage me by quick response or i throw d decoder and forfeit the recharge. Thanks.

    1. Nneka,
      You need to understand that sometimes payment does not reflect immediately. It could take up to 24hrs sometimes before your send the activation code for it to work.
      You can activate it yourself through this link:

  597. Omaka

    Pls my iuc no is 46220812376,I recharge through your authorized dealer yestday up till now is open. Pls help

  598. please I recharged #1800 online for my GoTV subscription on the the 5th march and its still not working. please help

  599. Blessing Idiong

    I recharged my Gotv since yesterday but til now it’s not working. Blessing Idiong. ICU Number 2009492006

  600. tamar

    This is the second time I’m paying for Gotv and it will be scrambled b4 the due date… I paid for Gotv 23nd of last month today it’s scrambled 10 of march… how long will it continue that way please look into it and connect me back… I believe I paid for the services 2018886618

  601. abeeb

    Plz help me out I recharge 1200 last month. Today I recharge 1800 but getting home it’s not working plz help me out ui 2019356210….my number 08028117574

  602. abeeb

    Plz I recharge 1200 last month now I recharged 1800 today but not working plz help me out as being calling all customer care number I know… U I. 2019356210… me on dis line 08028117574

  603. olaogun

    Pls I recharge 1200 on my account dis evening pls my ui 4601882109 and my ref 110668209472

  604. Anyadike

    I recharged my gotv via online payment since yesterday, up till now nothing is showing. E16. My IUC: 4613701132.

  605. mrs ijeoma opara

    Goodday, pls since after my subscription my africa magic has not been talking for the past 3weeks now,my iuc number is 2003628984,pls look into it today.

  606. Daniel

    I pay for my subscription online using my phone’s FirstBank Application since on the 1st of March, and my money was deducted, yet no activation since then. my IUC ; 2019010740. please, investigate and help me out. thanks.

  607. Daniel

    I pay for my subscription online using my phone’s FirstBank Application since on the 1st of March, and my money was deducted, yet no activation since then. please, investigate and help me out. thanks.

  608. onyeaka john gorden

    my name is john gorden onyeaka with IUC 2009501049 I MADE PAYMENT since yesterday and my decoder has not yet been activated. please do something fast.

    1. John,
      You need to understand that sometimes payment does not reflect immediately. It could take up to 24hrs sometimes before your send the activation code for it to work.

  609. Ahmed gafar

    I mistakenly made payment 1500 on quickteller last month, since it was not working I made another of 1800 before it was activated. I want to know how do I make use of my 1500 since my sub’s is now expired.



    I made a payment since yesterday, but my subscription is yet to be activated.

    MY Customer id no is 2018773835.

  611. daniel

    My name is ONYEAKA DANIEL WITH IUC NO 4622362964. I subscribed since yesterday but have not been activated even when i was told that my dstv has been activated. pls help me out.

  612. Abdulwasiu Oluwanisola

    Pls I subscribers online on 27th Feb. 2016, but up till now no service on my gotv. I subscribed N1800 with IUC 2022451501

  613. Mr onu

    I recharge in the early hour of today up till now not activated.l even to clear. The error code by *288*1# but didn’t work


    Good evening. My name is UDOH, SAMUEL MICHAEL and my IUC number is 2009577019. I was cut off from viewing programs from your chanels about a month ago because I did not subscribed but after the normal subscription in your office today at Aka Road, Uyo, Akwa Ibom the channels are not on despite sending reset for 3 times
    what should I do


    Good morning, I paid for my gotv subscription on Friday 19th, march, and its yet to be activated and updated. Please help check for value paid. I paid #1800 to fidelity bank with transaction no: 0014309 and IUC no: 2021934749. Thank you as I will appreciate your quick response

  616. ekwezie emmanuel

    please how can l downgrade from Gotvplus To Gotv Value.My Iuc Number Is 4613064917

    1. Emmanuel,
      You can downgrade when you are paying for your next subscription by selecting the lower desired package on the payment page.

  617. joseph

    so annoying…I sub since 7th of Feb.1800 gotv plus bouquet.I have not bn able to view any channel.telling me my sub has expired.pls help.iuc number.2020796236

  618. Mayor

    Please i live in kaduna south and i bought a Gotv decoder today but its not working,where can i take it to be rectified?

  619. olusegun akinloye

    Gotv…..for real your service is getting more frustrating day-by-day…..I guess its high time the consumer protection agency start getting involved…I have subscribe 3times consecutively and each time i do the next day my account gets disconnected not until i go plead at the nearest sales outlet before i would be connected back ….This scam of a thing called Gotv must stop….cos i don’t get compensated for d days lost… Also your customer service helpline should be toll free since it takes donkey years before one gets connected to a customer care rep…….The essence of your easy self service online isn’t clear yet as we don’t get virtually all issues resolved via it, error code 16 especially… i have been disconnected again!!!…so annoying..2022089392

  620. olusegun akinloye

    Gotv…..for real your service is getting more frustrating day-by-day…..I guess its high time the consumer protection agency start getting involved…I have subscribe 3times consecutively and each time i do the next day my account gets disconnected not until i go plead at the nearest sales outlet before i would be connected back ….This scam of a thing called Gotv must stop….cos i don’t get compensated for d days lost… Also your customer service helpline should be toll free since it takes donkey years before one gets connected to a customer care rep…….The essence of your easy self service online isn’t clear yet as we don’t get virtually all issues resolved via it, error code 16 especially… i have been disconnected again!!!…so annoying..2022089392

  621. basil

    My account has been suspended and I recharged it through online yesterday… Iuc 2022346812… Thanks

  622. oluwafisayomi

    please a recharge of 1100 was done on 2009418739 with ref:num 110503064498 on 4th of feb 2016 and it was deactivated the same day please kindly proffer solution.



    My ICU number is 2004318944,I subscribed N1900.00,on the 23 of January 2016, and it suppose to expired every on the 23 February 2016,But I am surprise that I have been disconnected today been 09-02-2016,please kindly assist.


    I don’t know why my decoder always tell me that my subscription is expire when it not expire and I want gotv to add more channels on their product, on like premier Lea and English football. I mean live match.

  625. Nwala

    Please unlock my ICU number is 2019557145 I subscribed on 6th of Feb 2016.


    At 9:32pm of 4th February 2016, I paid a sum total of N1,900.00 for my GOtv Monthly subscription through Quickteller using my GT Bank Mastercard, up till now, i have not been credited and i could not have Value for my money. Please what is the cause of this.

    Here is the Reference to my payment:GTB/Web/3nqt0001/GTV/040216213254/00104506.

    My IUC No is 2009579527. My names are Akunyemi Rufus Oluseun

  627. I paid N1,800 for my February, 2016 subscription at ATM Acct Transfer –008938– QTBPAGTVO/4613918099/160716376 at 5.57pm but not activated. my account was debited. Please effect my subscription to enjoy value of my money.

  628. Daniel Kadon

    I paid for the subscription of my GOtv three days ago IUC No 4613246186 but iam yet to get services restored.I wonder if you are going to compensate me for the days wasted.Im really not happy about this development

  629. john

    Good day

    I tried to subscribe for my gotv using union mobile on the 4th and 6th of February and I was charged 1800 for each of them bringing the total to 3600 without being successful, kindly help in resolving it
    my iuc no is 2020707506


  630. Paschal

    Please i recharged my subscription on the 4th of this month. after showing for some few hours, the stations scrambled again and started showing error E-16 on the screen. please my subscription is reading and my money is going. i want to watch what i have paid for. my IUC number is 4613968947.

  631. Paschal

    please i recharged my GOtv on the 4th of Feb 2016, all the channels showed up but after some hours, the whole thing cleared again and error msg E-16 started displaying. up till now theres no show. please am no very happy with this development. can u people help me out please. my IUC number is 4613968947

  632. jimoh rahman

    I subscribed yesterday through bank and up till now you are yet to effect the payment on my decoder. Please do so before I escalate it to the whole world. Here is my IUC number2022464312

  633. Daodu Emmanuel Tunde

    I am Emmanuel from Lagos. I just recharged my Gotv now through my first bank money mobile account and instead for you to deduct normal #1900 once, I was debited four times which is #7600. Please, I need my money back.

  634. Ajayi Abayomi

    The Africa Magic channels on my Gotv set are not speaking out(mute) while others are functionning well. Can anybody advise what should be done?

  635. tunde

    please I subscribed my gotv since yesterday at asaba(delta state) by traffic light office,its came up yesterday till this morning but up till now it has not come up.all the chanel is scramble.pls my IUC number is 4613876327.kindly assist me to re-activate my decoder for me.takx

  636. tunde

    please I subscribed my gotv since yesterday at asaba(delta state) by traffic light office,its came up yesterday till this morning but up till now it has not come up station is showing anymore.pls my IUC number is 4613876327.kindly assist me on it OK.takx


    Please i subscribed since two weeks ago which i was given a month free subscription. I noticed this morning that all the channels have been scrambled and error message E16-service is currently scrambled appearing on my TV. Kindly rectify my IUC NO IS 4601822661

  638. Chidinma

    Please what could be the cause of my decoder turning on and off. Please help solve the problem.
    My IUC no is (202) 183-2975.

  639. ubong Stephen okon

    Pls I subscribed this morning 2/2/2016 and up till now it has not been activated heres my iuc num 2019486800

  640. isadora Alexhart

    pls..some channels ain’t showing saying it’s scrambled..like5,9, 26 lotta dem

  641. Edgemont thelma

    Pls help my decoder keeps turning off and on every 30minutes. My IUc number is 2014313137..
    Thank you

  642. yejide ojo

    Kindly activate my account…paid 1800 online last night 30/01/2016 n till now it hasn’t bin activated..IUC no is 4613626872…

  643. John

    I recharge #1200 to my go TV and it do not show, after receiving confirmation text. Here is my I u c
    number 4622593818
    at agent 08cgjo. Confirmation notice 37101063, please I need your help towards it. thanks 08160351592

    To go TV from John

  644. opemi

    It’s very annoying when u buy something to enjoy that ends up giving u trouble. subscribed since Friday and its only 23 channels that is showing. The most annoying part is that its the interesting channels that are not guys should do something about it

  645. kingsley

    Please, i subscribed my decoder with iUC {2019272292} yesterday via quickteller, they told me it was sucessful and they even deducted my money {1200} but i cant access any channel till date.. Gotv please help out

  646. joy nwachukwu

    I subscribed since yesterday nd my decoder is not yet active nd am also finding it hard to upgrade my device … iuc number is:4601869582…. Name : joy nwachukwu….will be verry happy if my issue will be resulve….