GoTV Customer Care Number & Contact Details


GoTV is a paid satellite TV service by Multichoice and its services is available in various African countries including Nigeria.

To contact GoTV, find details of GoTV Customer care number, GoTV official email address, GoTV Twitter & Facebook account, GoTV  Nigeria website and Physical Contact Address below.

GoTV Nigeria Customer Care number: 08039044688

GoTV Nigeria Email:

GoTV Twitter Account:

GoTV Facebook Account:

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GoTV Nigeria Website:

GoTV Nigeria Contact Address: Plot 1381 Tiamiyu Savage Street Victoria Island Lagos State.


UPDATE: GOtv Subscription Reset SMS Code

If you subscribed/renewed/just paid your GOtv subscription and its yet to activate, please give it at least 2 hours and send the following sms with your mobile phone:

RESET IUC  to 4688

example, if your IUC number is 123456789 send RESET 123456789 to 4688

Ensure your decoder is turned on when you send the code. Service would be restored immediately.

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Add a Comment
  1. Ibiwari Abbey

    Good morning, I subscribe via my bank account yesterday and up till now it has not been activated but rather it’s showing suspended. My IUC 7017590241

  2. Chiagoziem Enweh

    Pls the recharge i made this morning december 3 2018 via my bank has never been credited .my iuc no is 7018748891.

  3. Paul

    I made payment but up till now its not activated ,my iuc no is 7017665758, phone no: 07036394541

  4. Ibraheem akeem

    I subscribe my gotv yesterday up till now my gotv have not been activate mr akeem number 2028909791

  5. Lucy

    gotv you guys should try and update and stop this reconnection process when you know that you don’t have much hands. Am tired of this sending of message before your payment is recognized. Mean while the subscription date will equally be counting isn’t that fraud? Please reconnect me my IUC 2029246450 Surname omerejie

  6. Adonu Peter

    I recharged my account since last week Saturday and up till now my gotv is not showing pls my iuc no is 4601579167

  7. Odogiyon Adelani

    i subscribed 400naira on my gotv on monday but could not be iuc number is 2022337001.odogiyon adelani is my name.kindly help me out.

  8. Tochukwu

    Pls I subscribe my gotv through my bank acc but not yet activated I u c num 7026499429. Tanks

  9. Odogiyon Adelani

    i subscribe 400naira yesterday but yet to be iuc no is 2022337001.kindly help me.

  10. Ochi Emmanuel

    I subscribed my gotv yesterday night but till now it has not been activated. My icu no is 200539645. Thanks

  11. Asiwe Dandy

    I paid through my mobile banking,but cannot collect me, my IUC number 4613692723 thanks.

  12. Babajide

    Pls kindly connect my GoTV back am rely fedup my no 2020699376 pls

  13. Engr Amarachi Nelson

    I wish to express my dissatisfaction about GOTV, I see all your promise as a scam. My decoder no: 2022609951, Amarachi Nelson.
    I stayed connected for the pass 3 months without getting any free month as promised by Gotv, if you(Gotv) got keep promise pls don’t make it as I see Gotv now as a scam. Prove me wrong by giving me my free one month free or I let everyone no and see Gotv as a scam..……….

  14. Solomon ogunsowo

    Isubribe on gotv of 1900 since yesterday and nothing has been shown till my iuc no 7016620873 name on the decoder is Babatunde ipaye. I pay through uba account no 2015532666

  15. V. Vofili

    I just Recharged my gotv recently, abouth three days ago
    It did not show the day I recharged it the next day it was showing perfectly ok
    But now it’s no longer funtioning
    It has only be showing the go channel
    Plz I need a solution as soon as possible. Thou d day I recharged it, my got was not turned on
    IUC number:7022462578

  16. Chijioke ogonda

    I subscribed my Gotv today but is still showing error code E16 my iuc no is 2028550157

  17. Emnac

    I suscribed my gotv through bank and it has not been activated since 29th october 2018. What should i do? my iuc no. 2028777843

  18. Nneka Jennifer Nwuba

    I subscribed my Gotv ahead on the 23 of October but just got deactivated on 30th .please help showing error codes
    My IUC number is 7016591941

  19. Iyoyo caleb

    Just recharged gotv value. I actually wanted to recharge gotv plus. Right now, no channel is showing aside AIT. What should I do?

  20. mayowa olahan

    Good day, your customer care call me on the 26th of last month that if i recharge my Gotv before ending of the month, an addition one month is going to be added to my subscription which i did on the second day 27th of september but to my greatest surprise it was the one i subscribe for they gave me without added the extra one month they promise to give as a special independence day offer. i call your your customer care line three times to complain about it but they told me that they will work on it and give me feedback but till now i have not receive their call. my iuc no is 4601504762

  21. Mike Bekenawei

    I subscribed my gotv on the 21st of this month just one week and the thing is no subcrition. My IU number is 4613418964.

  22. Laura

    Greetings, pls I subscribed through my mobile banking the sum of 2000 since 24 October 2018. Three days ago and my decoder is yet to show any channel. IUC NO:7016575209. EMMANUEL EZE

  23. Jonjo

    I subscribed Gotvmax since yesterday 24th of October via quickteller but up until now I’ve not been activate. Pls sort this out for me.4622506559

  24. Ifeanyi Chuks

    i subscribed for Gotv since yesterday been 23rd and told is 24th yet not activated. my IUC number 7023974968. please kindly do the needful.

  25. Dada

    Greetings to you in the name of our Lord, just to inform you that I subscribed for an hour ago, but I can’t view any channel. Subscription of #3,200. My IUC no is 2022170298. Thanks

  26. Dominic f.

    All my channels are not showing some are showing E-16 how can I do that. Iuc:7023558904

  27. John Oketch Adino

    My Gotv just stopped showing some channels that I subscribed for. My IUC no. is 2018891545 and phone no. are +254711830772/+254751898474.

    Thanks in anticipation.

  28. Onuche joseph

    I subscribed for Gotv through quick teller agent on15th Oct.2018 but could not be activated. Please help iuc 4622366782 and the name is okechukwu NWachukwu.

  29. Emmanuel

    Pls I subscribed online for gotv plus #2000 on the 16th of this month and it is not showing any channel at all pls my iuc num is(2028880569)

  30. Seriki

    I subscribed to Gotv lite about 3hours ago, but it as not turn up till now. When I want to clear error it was telling me that my account has suspended. Why?IUC number 2020827488 Pls help me look in to it now

  31. My name is lawal musibau

    Hello,I subscribe my gotv yesterday bt i couldn’t view select 32,34 nd zeaword channel and d like . My IUC number is 4622723861.thanks


    i paid using mobile banking since yesterday 16th october but have not been activated uptil now. please help. my IUC Number is 4621015568

  33. Raji Eniola

    I subscribed for the N1900 Gotv package but was not connected back as at the time of sending mail my IUC number is 2029056254

  34. Reginald Gbasam

    I just renewed my subscription but I still don’t have network, tried to send you the reset message and I got a reply that my account has been suspended. IUC Number 2017741036

  35. Sandra philips

    I just paid 1900 for gotv plus but d agent told me its hanging pls kindly fix dis as soon as possible
    7017574949 iuc number
    Friday ACCt name

  36. Maleek kareem

    Am kareem i jst sub 4 gotv lite wic is yet 2 cum up pls cn u kindly switch d channels on 4 me b4 d useless phcn took off d light, here is my iuc no(7023813222)

  37. Blessing

    I subscribed yesterday for gotv max #3200 till date it’s not activated
    This is my IUC number 7018811923

  38. Chukwuma Ogu Cintia

    My name is Chukwuma Ogu, I subscribed my govt on the 6th of this month at the rate of 1250 only. What they are telling me now is that my account has be suspended that I should contact the customer center.
    My IUC number 7017777286

  39. Babatunde olaide

    Plz I paid 1900,and is not showing zeeworld since morning

    1. Olatunbosun Olaiya

      My name is Olatunbosun Olaiya, i want to subscribe my gotv on my FCMB bank account which i have like 5k in the account and i want to subscribe 1,900 but the response is that i don’t have up to that in my account. my IUC number 7018828504

  40. Babalola Yonks

    I renew Gotv subscribtion on the 6th October 2018 @ #1250 but could not be activicated.The IUC number is 7017677324 and the account name is Babalola Yonks
    Thank You

  41. Opeyemi

    Hello, pls I recharged my decoder 2 days before d expiring date just to avoid disconnection but now my decoder is being suspended. Kindly release it, my iuc no is 2029163830. Payment was made 05/09/2018. Time 16:46:44

    1. Miriam Eferebo

      Plz I paid for three months From 6th of September and now my gotv Has scrambled all the channels. My iuc number is 2020734517. Thanks

  42. Salifu Joshua

    I intended subscribing for gotv max, but the option wasn’t available. I’ve subscribed for do I upgrade to gotvmax?


    MY IUC NUMBER IS 4620856418


      IUC NUMBER IS 4613240624

  44. Okeke Chidima Benice

    Pls some channels on my gotv stopped showing since 3pm Nigeria time.
    Channel 2,11,13,14,83 and other channels.

    Account details
    Okeke Chidima Venice

    I shall be very grateful if this problem is fix urgently.

  45. Vera Martins

    My line was suspended after i followed your self service instruction to clear error code, this happened on the 30/9/18, just 10 days after i subscibed. IUC NUMBER 4601488615

  46. Soniyi Muraino adisa

    I tried to watch uefa champions league today 3rd October 2018 but none of the sports channels comes up during searching. Is this a deliberate act or how can you explain this.

  47. Aire I patience.

    Pls my decoder was subscribed yesterday through online with gtbank, uptill now it has not come up
    Pls help reactivate it thanks
    My IUC number-4613369390.

  48. Ikuyinminu Dayo

    pls, i am currently on Gotv Max want to downgrade to Gotv plus. here is my IUC No 2009548358

    1. Ogunyemi Oluyemi Elizabeth

      I recharged my gotv this night on my bank account till now not activate, pls work on it IUC Number 7017782765

  49. Adekunle Hakeem

    I recharged my GOtv yesterday through my bank account still not activated yet..please work on it mu IUC number 7023744732

  50. Ajayi olatunde

    I did subscription of 1250 and it has not been activated IUC is 2029020392

  51. Odogiyon Adelani

    my name is odogiyon adelani,i subcribed for Gotv on 28/09/2018 amount of 400naira but could not activated. my iuc number is 2022337001. please help me out.

  52. Odogiyon Adelani


  53. Falade fisayo

    I paid 1800 instead of 1900 for succription my number is 2019003888

  54. Tunji Oyekanmi

    My line was suspended for no reason after I sent error code to 4688,I tried to call customer care that was sent to me but the line dead,my lUC no are 2009377386,thanks

  55. oluwafemi

    i subscribed my Gotv , 16th of this month, checking my channels now tell me my subscription has expired my IUC number is 4623182942

  56. makinde olayinka

    I subscribed for gotv plus at 1900 online yesterday but was stil showing E16 ERROR Please activate it back for me. IUC NO 4622548690.




    Pls I subscribed for Gotv max on 23 0f September 2018 by 9:00pm but not yet activated till now my IUC NUMBER IS 4620868282 PLS ACT ON THIS

  59. emmanuel akpan

    i recharge my gotv decoder after 3 years of non recharge on the 2/9/18 but on the 9/09/08 i was disconnected that my subscribtion has expired. pls kindly reconnect me back.
    my IUC NUMBER IS 0167459823.

  60. Joshua Ibrahim

    GOtv I renewed my GOtv subscription through the GTB *737# USSD code but my decoder was scrambled dis morning. Pls check ur records and correct d anomaly. My IUC number is 2017429290.


    i cannot see any sports station on my decoder after subscription 22/9/2018 below are my details.
    IUC: 4613771357
    name: Alisa Happiness Chidinma
    date of subscription: 22/09/2018
    CASHIER: Sandra Okoronwko
    and the date of my next payment is 21/07/2018 why is it so? hope it will not affect me. i saw it when i got home.

  62. Michael Dodo

    I subscribe my gotv account yesterday and up till now it has not come up please help me out, here is my IUC NO 4613085597 the account name is Michael Dodo

  63. Lekan Ogunjimi

    Good Afternoon ,

    I Subscribe for Gotv on the 18th on September 2018@1900 but it came up for two day and stop working ,Please kindly into it.
    My IUC Number is 2028502568


    Good day,kindly reconnect my IUC 4613400367,This suddenly stopped since september 16,2018 for no reasonn,my subscription is due to expire 13th October,2018.

    Thank you

  65. Owoseni Motunrayo

    Pls i made a mistake of a payment of 1900 to my Gotv max instead of 3200..pls how can i make the full payment to activate all my channels…??? IUC NO:4613157366 Phone No: 08069587149 Name of Acct: Owoseni Motunrayo.

  66. Tejuoso oludare folarin

    I subscribe 1900 on the 9th of September it shows stations,no channel shows since 14th of September,we were told to upgrade the decoder in which we did BT the stations are not showing anymore.kindly help me iuc no-2016005613

  67. Mr. Ibeh

    I noticed that my view was stopped this morning 16/09/18 which despite my recharge on 29/09/18 which supposed to expire 30/09/18. kindly confirm and reopen my view.My number is 4620953446.


    hello, my name is Samson Abosede. i subscribed to my GOTV on 31/08/2018 and i was cut off on 16/09/2018. please kindly check your database and reconnect me back. MY IUC 2020753577

  69. Mr Samuel okhuarobo

    My name is Mr Samuel okhuarobo I subscribed on 8/9/2019 #1,900 through IUC NUMBER 2022411828 only for my decoder to be scrambled today 16/9/2018 that it has expired.For God sake what’s happening? Same thing happened last month I was disconnected before the expiring date.pls do something today to reconnect me if not I will sue GOTV for damages

  70. Mr Samuel okhuarobo

    My name is Mr Samuel okhuarobo I subscribed on 8/9/2019 #1,900 through IUC NUMBER 2022411828 only for my decoder to be scrambled today 16/9/2018 that it has expired.For God sake what’s happening? Same thing happened last month I was disconnected before the expiring date.

  71. Okonkwo John

    I subcribed for gotv plus on 9/9/2018 via firstbank the money was deducted but my gotv was scrambled. IUC no 4601925716, phone number 08065047075

    1. Damilola

      IUC number 2022474488. Stop working since last night showing the red and green light. And subscription still on it.

    2. Ogidabo Jairus

      My name is Ogidabo Jairus. I subscribe for my Gotv via first Bank Mobile on 30/10/2018, but it was scrambled the following day. My IUC NO: is 2028844677.

  72. Olufemi Adebayo

    dear all,

    I have been trying to search for my IUC number but to no avail,

    Kindly assist to get my IUC number.


  73. Stephen Amedu

    I was on gotv plus subscription but decided today to do the gotv lite subscription of 400. I received an SMS that my subscription was successful. Till now my subscription has not been activated. I have been calling the customer’s care but to no avail. My IUC number is 7018747984. Please activated me

  74. 08162073725

    I subscribe With 1900 for the past 1hour but am unable to view any channel IUC no is 2028970537.please reactivated my account

  75. Amune Kenneth K.

    I paid N1,900 subscription on IUC 2003576424 on 3/9/2018 and i’m yet to get service or reactivated. Please treat very urgent.

  76. Amune Kenneth K.

    I paid N1,900 subscription on IUC 2003576424 on 3/9/2018 and i’m yet to get service or reactivated. Kindly treat very urgent & respond to phone no:08028624898. Thanks & regards.





  79. Bidemi Oyefeso

    GOTV is not cheat, when ever I pay, I don’t enjoy their service at all. My IUC is 2019540006. I was on #1.200 subscribtion, I was lieu to change to #1,900 we were enjoy Scared Ties untill it channels was scrbrebed. It is really annoying, becos they will never give a free time once my time expires. GOTV and DSTV are SCAMMER!


    I played my subscription for GOTV on IUC 200941431 since 29th Aug.2018 up till now my decoder is not activated despite payment before expiring date.
    May I know why? Please

  81. Oliver

    i paid gotv value this evening 30/8/2018 but couldn’t be activated, please help me, my iuc number is 2028471323 name oliver onwuka

  82. Nyam Margaret

    I paid for subscription on line more than 8 hours am yet to be reconnected iuc number 4623652290

  83. fawedikumo prisu

    I do pay for 1250 subscription b4 but decided to pay for 400 subscription and I got sms saying 800 balance left and my service has been stoped pls help me fix it and bring me to gotv lite 400 own. My iuc no is 2020878633

  84. Nelson Chukwu

    please save my soul.i have been recharging Gotv plus since i started using my gotv since 2014,but i was sent a message from gotv that i am to recharge#3200 to continue viewing but i never consider such message until my subscritption expires and i recharge my normal #1900 and it did not activates as usual and after a while i was sent a message that my recharge was recived but am owing #1110 to complete my subscription and i was so astonished at such a please Gotv,i don`t was gotv max of #3200,activate my #1900 let me continue my cannot force to go into what i cannot maintain. IUC No 4613509774,Name: Nelson Chukwu, phone No:08037846518.please activate my gotv plus of #1900 because is what i have been paying and you guys have not increased your tariff .

  85. Salaam Najeem

    I have subscribed N2000 (N1900 = N100 convenience fee) using internet medium but till date not all the channels subscribed for are showing. Please, help me fix this. My IUC No. is 4613305695

  86. Odogiyon Adelani

    i subscribed 400naira yesterday but yet activated till iuc no 2022337001.pls kindly help me out.

  87. fred

    Y is ur advert too. It makes d whole thing boring nd uninteresting bf. U cud continue from ur program d advert has taken over d whole thing

  88. Olagundoye Sunday

    I recharge my gotv with iuc 7023914400 on gotv plus but I received a message telling me to balance another 1300 naira please change my gotv max to gotv plus I have recharge since August 9th

  89. Oyeyemi Alimi

    I subscribed for Gotv plus this afternoon 8th August 2018 but could not be activated. IUC 2019527084

  90. Machie

    I paid for subcription more than 3 hours ago and i am yet to be reconnected

    1. Dennis

      I just paid not up to 2 hours ago but he is not showing at all iuc 2022350914


    i recharge my gotv with iuc 4613111226 on gotv plus but i received a message asking me to balance up my payment,which i don’t understand.
    although, last most i was given access to view some channels under GOTVMAX as promotional offer as a result of my prompt subscription payment.
    please help me resolve this problem

  92. danco

    I subscribed for GOTV PLUS yesterday by 7:25pm but not yet activated till now. the IUC number is 2028988299. please act on this

  93. chijioke samuel abonyi

    i have paid 1800 for subscription through Eco bank ATM but all my chaneels are not showing please help me out.

    this is my IUC number:


  94. Okereke Goodluck

    I subscribed for #1900 package of Gotv since yesterday(28-07-2018)via TOPSAT GLOBAL SERVICES, but my decoder has not been activated up till now. My IUC number is 2022160442 while my phone no is 08064282105.

    Okereke Goodluck

  95. Joseph Chukwu

    Good day,

    Please I recharged since 23/07/2018 but the I have not been reconnected. My IUC number is 7017678099

  96. Pls help me upgrade my gotv back to 1900 from 1250 my iuc number is 2022197600

  97. Ebili emeka kerry

    Pls i paid 3800 but am yet to enjoy those channels that make me pay for it. My iuc number is 2029068028

  98. Olawale Tajudeen Dawodu

    Dear Sir,

    My name is Olawale Tajudeen Dawodu,my IUC number is 2028942024,i paid the sum of 1,900 Naira last night ,and my GOTV is not working till now,please can you help me check it and tell me what is going on ,this is my moobile number 07036700700.

    Yours faithfully

  99. hope morgan

    IUC number 4613789915 ,phone number 08038851034,hope morgan.made payment through paga moble banking on 14 july 2018,mistakly subscribed IUC number 4613789925,but made another to my IUC number 4613789915 on 15 july 2018.

  100. Izuchukwu good luck maduwuba

    I subscribe my gotv this morning and is up-to three hours and I cant fine any station yet

  101. Oiji

    My Decoder has been showing NO CHANNELS FOUND for the past 48 hours.
    Please help.
    IUC number: 2009460773

    Thank you.

  102. Celestine Seth

    I just subscribed for Gotv this morning, N1900 and I’m being asked to pay a balance of N1520 to continue viewing. When I’m not on Gotv Max. Please rectify this. My IUC Number is 2018668237

  103. Goddex

    My GOTV has not been upcoming up, I complained and complained (It’s does not boot up when I on it). I called the customer service and the guy that answer me the last time I called advise me to subscribe for the next month and see whether there will be a change…. I have paid full package for the past three month without any change and it’s hurt to pay for a subscription and not watch even a single station…. I Thank God I was able to find an option of purchasing a StarTimes decoder that give me the opportunity of watching the world cup matches ….
    My IUC 4613824914

  104. nneka nwagu

    i want to update my phone to this one 07030429162

  105. Aderinto Saheed

    My name Aderinto Saheed

    my IUC is 7017668809. was on 1900 before, now am have switched to 1250. yet my cable has refused to show please kindly re-activate my cable co’s i paid since friday 29th June 2018. asap.

  106. ikechukwu chinedu

    i subscribe for #1900 on sunday 1st july 2018 and till now i have not receive signal my iuc no is 2021917036 pls confirm and let me get my view pls

  107. Victor igbarie

    i av subscribe my gotv since 4 days ago yet u guys av refused to reconnect my decoder.. i can’t keep wasting my airtime calling ur customer service… Pls kindly reconnect it for me UIC no.. 7020910626

  108. chinenye

    I recharged #3800 for gotv max iuc number 2022465139. please reconnect the account.. today is Nigeria’s football match. abeg

  109. Akinde Tosin

    Good day. Customer care, I paid for Gotv MAX N3,800 since on saturday 5th June and cannot enjoy the service…My IUC no 2020973475 but to my surprise you people refuse to subscribe My IUC no 2020973475 with the Gotv MAX #3,800 and what i got on my GoTV was a GOtv Plus #1,900…..and with a series of complain still you guyz refuse to resolve it till now.
    Phone: 08079484104

    GoTV payment of NGN
    3,800 for
    2020973475 was
    successful. REF:

  110. Samuel Nsagwaram

    I am on GOtv plus, my subscription expired on the 19/6/2018, then I tried to subscribe but when I viewed my balance what i saw was GOtv max and my due payment is about N3,600 against the usual N1,900. Payment due date 20/7/2018, I think there is an error somewhere, pls kindly reverse it so that I can make my payment. Thanks.

  111. Abideen O. Amusan

    I have made payments 3 times now from 3days back and my GoTV has refused to be reconnected. IUC 4601896249. Payments through Quickteller and My account was debited with all the payments. Please resolve this issue as i am unable to watch the World Cup matches.

  112. MAUREEN

    Please, I subscribed with my zenith bank to IUC 2002983622 Yesterday and up until now, its not coming on. error message everywhere.
    IUC 2002983622
    my name is MAUREEN FREGENE
    PHONE: 08030951694

  113. VICTOR


  114. abegunrin

    i subscribed and i dont know have been suspended so what do i do about that

  115. Ogunwole segun

    av just subscribed to my gotv and its not yet activated
    IUC = 4622845226
    email =
    phone no = 08139222002

  116. okeke

    my IUC 2028873501, I have paid since 2 days ago, but cannot be

  117. Uba Donatus

    Hello good morning please my gotv adaptor got spoil then I replaced it with the new one after the gotv green light is showing but my TV screen is showing AV no signal IUC 4622286848

  118. akhumhen daniel

    Hi I am danny with iuc number 4622326820 i paid my subscription online via transfer with referrence number 469655804 and up until now i am still not connected and its still showing scrambled pls help.

  119. femi

    Hello, good evening customer care. I need your help on my gotv. I subscribe online 1250 which i paid 1350 and the subscribe show to me that it was successful but when i cheak to clear error 15 i get to know that my Gotv is suspended.. Here is my ICU Number. 4620983916

  120. Ejimokun Ajoke

    Please i subscribed on 10th of june for 400 on IUC No:4613331844 and up till 12th of june have not gotten the service. Please rectify it as soon as possible. More so have called your customer care line severally no response.

  121. Nnenna

    Hi,pls I wrongly downgraded 2 #1250 instead of #1900 today, how can I upgrade back immediately abeg, 4613910880
    Thks in anticipation.

  122. Nnenna

    Hi,pls I wrongly subscribed #1250 instead of #1900 today, how can I upgrade?
    Thks in anticipation

  123. Arije Bosede Elizabeth

    Pls help me reconnect my iuc number 2017278816, I payed 1900 over 3hrs ago and its not showing till now…….pls its urgent

  124. Pls kindly assist in reconnecting back my gotv, since I recharge and yet to be connected ….iuc number 2028968237

  125. monday clement

    good day,pls i make mistake i pay 1900 to day to this iuc 2028847623,instend of this iuc 2028847823 pls help me correct it.thanks.

  126. Kelvyn Ozemwogie

    I reconnected my Gotv today 29/5/18. My complaints is… I paid #1800 from my wife zenith account not knowing the amount was to be #1900. I paid another #1900 please how do I get my money refund? . This is the iuc number. 2009401195. My names are Ozemwogie Osayamen kelvyn

  127. Kelvyn Ozemwogie

    I reconnected my Gotv today 29/5/18. My complaints is… I paid #1800 from my wife zenith account not knowing the amount was to be #1900. I paid another #1900 please how do I get my money refund? . This is the iuc number. 2009401195

  128. Chima Nnodim

    Please, am tired of the E16 showing on my TV, please RESET my decoder, I paid 1250 but still it’s not working, my IUC no is 2019144999. My decoder is on. please treat as urgent

  129. Olusegun Ogunseye

    Pls, I discovered some channels such as TVC News/Entertainment, Trybe, Faith, Go channel etc. I have scanned severally, those channels no longer come up. Is there any arrangements for subscriptions? Pls attend to this urgently. Thanks.

    My IUC number is 4621022899. Pls help.

  130. Bolarinwa Fatima

    Bolarinwa Fatima

    Pls I subscribed today from my zenith bank acct which my money 1900 was deducted from my acct please I will luv u to work on it cos it’s stil showing dat I should subscribe this is my iuc num…2019251727.
    09033930202 .07084940048

  131. evans

    My IUC no is 2022061007. I just recharged my gotv today 18/05/2018 and yet I haven’t been connected. Please do do something about this thanks

  132. Oluwadayo Olukayode

    Good day. Customer care, I sent RESET 7022506403 to 4688, and also sent a complaint to you about E16 showing on the screen after paying for 2months through this medium. I received a text: Your GOtv account is suspended. Please call +2348149860333 today to reconnect your account and continue to enjoy great family TV entertainment.

    I called the number but not ringing, unable to talk to anybody

    Pls, I need to know what next to do to activate my decoder and remove this E16


  133. Oluwadayo Olukayode

    Pls, I have subscribed now for 2months, yet E16 is what is showing,I don’t wantit pls remove this Error code and put me on. My ICU not is 7022506403. Thanks

  134. Obasa

    Please, am tired of the E16 showing on my TV, please RESET my decoder, I paid 2000 instead of 190 but still it’s not working, my IUC no is 2020639202. My decoder is on. please treat as urgent

  135. Obasa

    Please, am tired of the E16 showing on my TV, please RESET my decoder, I paid 2000 instead of 1900, my IUC no is 2020639202. My decoder is on, please treat as urgent

  136. Lanre

    Good day,
    I paid for GOTV lite quarterly package on 2nd of March 2018 and right now,i got message that my sucbsription is expired as the expiry date is not lapse.

    kindly help me look into this and fixed the problem. Thanks
    My IUC Number is 2028513455.

  137. Esther Dappa

    Hi Gotv, I paid for my subscription since yesterday and I’m yet to be connected. My IUC Number is 2019009907. Thanks

  138. Adewale Aderinto

    Hi, I mistakenly made an online payment into my old GOTV decoder IUC and payment was successful.

    Kindly support.

    Old IUC….2003625666
    New IUC….2029242988

  139. Hassan

    I usually subscribed 1900 but due to the situation, I subscribed 1250 yesterday. When the decoder didn’t work this morning I tried all means possible and the only message I keep getting was that my decoder has been suspended. I have called the number provided but it’s not connecting. Gotv should please fix this for me as soon as possible. Thanks.

  140. Ogunnubi Oluwatosin

    Dear Gotv,

    Kindly assist to change my plan to GOTV Plus N1,900.

    IUC is 2020714740.

    I will awaiting your response.



    I pay into my gotv account and it has not come up yet ….mu IUC NUMBER IS 2022068931

  142. Obude

    I subscribed for gotv lite and is not working, I usually subscribe for gotv plus, please I will be glad if my gotv is given urgent attention, iuc no-2022275703

  143. Tosin

    I payment on this account yesterday 4601846198, kindly reconnect

  144. angela

    Pls I need you to help me activate I subscriber 1900 since morning, still eating for it to be activated…4601657088

  145. Sotayo Seun

    I loaded my GOTV decoder on 3/4/2018, but I couldn’t get any channels. my IUC no is 2022633693 pls help

  146. Gladys

    i paid 1900 yesterday and i can not see Channel 29 , I also need to change my Gotv number to 08154387057, I need to change the name from Gladys Adams, to Tolany Badmus .. MY IUC is 4601527055

  147. Ekwegh Kingsley

    I am Ekwegh Kingsley with IUC 4622740037
    I got a call and a text to pay NGN1,250 for one month for GOTV MAX.
    On getting to your Port Harcourt GRA office the cashier cleverly collected NGN1,900 from my ATM/POS system and said no way to refund.
    Can I pay for additional NGN600 to get two months and I hope they are giving me GOTVMAX as I am to get to the house to confirm with my decoder

  148. Basset oti 07056772787

    I recharged my got plus ouch no 7017789566 through atm yesterday and I received an SMS that it was successful with reference no 999937892146. I was surprised when I returned from work today and I’m seeing the E16 error code. Do rectify this. I didn’t bargain for any disruption in my viewing, hence I took all the stress on a Sunday to recharge my account.

  149. Oluwaloni Adenuga

    Good day customer care,
    I intend paying for subscription on my Gotv decoder.
    I have not subscribe on it for a very long time. please what do I do?. My IUC number is 2003033943.
    Waiting for your prompt assistance.


  150. adegbola

    Iuc number 4601607683
    Big brother naija has not been showing for a week.
    Been wasting credit trying to call.
    Paid 1900
    Pls treat as urgent and help activate it for me.
    Thank you

  151. Fidelis Okakpu

    i paid 1900 yesterday and i can mot see CNN or Nat Geo Wild and other sports channel, please i need exploitation?
    08033714856 my number and IUC number is 2016862374

    1. Joan

      Me too

  152. Charles

    good evening customer care. I need your help on my gotv I subscribe online banking first bank 1900 which i paid 2000 and the subscribe show to me that it was successful but it show not on my govt.. I also called a friend which i send another 2000 to help me subscribe again and he told me he did it but my Gotv still not show. Here is my ICU Number. 7018764059

  153. Charles

    Hello, good evening customer care. I need your help on my gotv. I subscribe online 1900 which i paid 2000 and the subscribe show to me that it was successful but it show not on my govt.. I also called a friend which i send another 2000 to help me subscribe again and he told me he did it but my Gotv still not show. Here is my ICU Number. 7018764059

  154. Ogiugo Osazuwa

    Hello, good evening customer care. I need your help on my gotv. I subscribe online 1900 which i paid 2000 and the subscribe show to me that it was successful but it show not on my govt.. I also called a friend which i send another 2000 to help me subscribe again and he told me he did it but my Gotv still not show. Here is my ICU Number. 7018738884

  155. Johnson Uche

    GO tv , PLease what is happening ?

    This is unfair… I paid for Go tv MAX N3,800 since on saturday 3rd March and cannot enjoy the service.

    Please activate my decoder or refund my N3800.

    I paid via DYA.

  156. Christian Ifemadu

    please I subscribe 1,900 to GOTV plus since yesterday(Saturday) and its yet to be activated I have send those messages to clear error code still no way dis have to stop haba.

  157. chukwuemeka

    I paid 1900 today and I could a message that I still owe 1300, I wonder why am forced to over pay. And until now am still seeing on my TV srambbled iuc number is 2029122023. This is not the first time this is happening to me, it I don’t get updated before an hour I will officially take it up with gotv. We pay money to be serviced we deserve the value of our money, I was called almost everyday when I have not paid now I have paid I can’t still get anything. And gotv does not have a direct costumer care line u can call to talk to anyone. Thanks

  158. chukwuemeka

    I paid 1900 today and I could a message that I still owe 1300, I wonder why am forced to over pay. And until now am still seeing on my TV srambbled iuc number is 2029122023. This is not the first time this is happening to me, it I don’t get updated before an hour I will officially take it up with gotv. We pay money to be serviced we deserve the value of our money. Thanks

  159. frank

    Pls I need the E6 removed. it says Device number 7018801930 could not be cleared, please contact your nearest GOtv office. There should be a lasting solution to this not everytime we have to send message before they recognize payment.

  160. Osas

    With regards, i subscribe since on Saturday but i cannot watch big brother naija show IUC 4622949347 and 2028852896

  161. Osas jesurobo Fred

    With regards, i subscribe since on Saturday but i cannot watch big brother naija show IUC 4622949347 and 2028852896

  162. Splendor Moses Oseghe

    I subscribed yesterday for 1900 but was replied with a massage that I had not yet completed the specified amount of money for the max bouquet, so I later paid another money this evening Makin 3800 but yet am still told to subscribe though in my gotv account it had been updated that I paid… So please help
    My IUC NUMB:


    Plz am having issue with my gotv since January ending because i pay for recharge and is not showing up till now..
    Gotv num 4613581443

  164. Rume Sekobe

    I pay 1900,yet I can’t watch big brother show, what’s happened

  165. Moyosade Moses A

    I Moyosade M A did a subscription on 9th of Feb but it has not been effected through my gtbank my decoded number is 0028905900 please I need your help

  166. Josephine

    Please I can not view channel 29, do something. My IUC number is 4613655988

  167. Wilson Kayode Akpeji

    It will be highly appreciated if you could immediately address my decorder with details below:
    Name: Wilson Kayode Akpeji
    Amount Paid: N1300
    Date Paid: 30th January, 2018
    I.U.C Number: 2028665296
    Phone: 08022239589
    Complain:Till date subscription not effected
    Location: Bwari Abuja
    Remark: Thanking you in anticipation.

  168. Osinowo ayodeji

    hello i need help as soon as possible.
    i mistakenly transferred 3500 instead of 3800 to subscribe.

    what can i do as 1900 package as been showing already.
    will my money be transferred back or i will need to add 300 naira to it.

    IUC NUMBER: 4613743918

  169. Orunsolu

    Pls I’ve complained on all our social media pages,I subscribed to GOTV plus and still don’t av access to sum channels. Especially 29.Pls do something very fast and I’ll appriciate it. My IUC 4620975944.Name ORUNSOLU .PHONE NO 08061667133

  170. Odum

    Since yesterday I subscribed my gotv 1900 n discovered that most of the stations are not showing especially channel 29. This morning I went to one of ur offices at Rumukurushi portharcourt and they couldn’t rectify it.I will really appreciate it if u can fix that for me. My IUC 4613921135

  171. Ajibola Aabiola

    Dear Sir/ma,

    I subscribed on my Gotv decoder with IUC number 2017108780 at about 2.00pm on Wednesday, 31/01/2018 but to my surprise after several hours of subscribing am yet to receive signal on my decoder.

    The package I subscribed on is Gotvplus of #1900. I would be very glad if you can rectify this for as early as possible because this has once happened to me on this very IUC number in the past without rectification which led me to abandoned your product for your competitors. I wish what happened in the past would not repeat itself.

    This (888832944091) is the reference number sent to me after the completion of my transactions on e-transact quick teller indicating the transaction was successful.

    Yours Faithfully,
    Ajibola Abiola

  172. bldr Lukas.

    Hello good day. 

    Plz for a long time now I don’t enjoy your service any more, 

    1. Due to network problem,.

    2. Your station NTA which u people  said is free is no longer free,.

     u will notice for a long time I have not subscribe, due to dissatisfaction in your services, Now subscribed and we can’t even enjoy the station,  even the BB Naija can’t even show.

    I have called your office line can’t understand. 

    Well this is very painful,  for just spending our hard earning money for what does not fetch us Good. 

    UIC 2020991030

  173. Akintande

    What is going with your company? Everyone is having the same problem. My subscription suppose to expire 27/02/2018 and I am having E16 error. I even made another payment may be that will reset it automatically, yet the problem is still the same. Can you just find solution to this problem now or we throw away your useless box away.This is very frustrating and we have not see any response.

    My IUC number: 2028606980

    Phone: 08060129377

  174. Anlemi Rotimi

    Please, am tired of the E16 showing on my TV, please RESET my decoder, I paid 1900, my IUC no is 2019513157. My decoder is on. please treat as urgent

  175. Jeremiah Elizabeth

    Gud morning pls I made my subscription yesterday evening an my account as b debited but yet I can’t view any channels, still telling me dat my subscription is expired, pls work on it, tnks

  176. Akingbade Idris

    I subscribed for GOtvmax 3,800 on 30/01/2018 but am getting only the stations for GOtvplus.Kindly fix this problem.IUC no is 4613518872


    Please, am tired of the E16 showing on my TV, please RESET my decoder, I paid 2900 on Sunday using quick teller, my IUC no is 2020725044. My decoder is on.


    I made a new sub this morning on my gotv on the 29th January 2018 iuc(4622452796) is tell me no signal since then till this moment pls rectify and i mistakenly sub for DSTV instead of GOTV lite 400 PLS help change it to GOTV lite 400 sub


    I made a new sub this morning on my gotv on the 29th January 2018 iuc(4622452796) is tell me no signal since then till this moment pls rectify and i mistakenly sub for DSTV instead of GOTV lite 400 PLS help change it to GOTV sub

  180. Salami Azeez

    Pls Am tired of the error I38-E: Service is unavailable showing on my Gotv all the time, my ICU # is 4601653542

  181. ayoola

    what all this you doing gotv ,with the hard economy going on in our country you people still eat our money and never give us what we pay for . i subscribe just for the gotv max of 3800 naira and keep tell me my subscription is expire and E16 Error .i want my Gotv to work as soon as possible cause i have to watch fothball match tomorrow .my ICU code 2028922107….

  182. Emeka Ali

    I subscribed the 1900 naira bouquet 9/1/2018 but up until now (more that 24hrs) the error massage is still in my screen. I have tried calling the customer care but couldnt reach them. Pls help me correct it.

    My IUC number is 4613979781.
    Surname is ALI

  183. abdulhamid abdullahi

    my name is abdulhamid abdullahi and my phone number is 08138086954 i payed 2000 from my atm this morning 9/01/2018 and yet my gotv service as not been restored this is my iuc number 2020877433

  184. Chiamaka

    can I buy only Gotv pole because mine just broke into pieces now and it’s affecting my decoder. Some channels are missing and those that are showing are all doing cracking. Am not enjoying it again. So tell if me if I can buy only the pole or not.

  185. Tayo Emmanuel

    My name is Tayo Emmanuel I paid over a week now through zoto app nothing has been show. Why ?this is my iuc number 4613468389 this is not you people first time gotv is now total mess

  186. olugbenga

    Please I paid since 5am but I’m yet to have my service restored. 4613660622 is my fix it asap please

  187. barrister ukekwe

    my parents are complaining bitterly about the error code E16 .you better resolve this problem immediately.this problem was the major reason why i switched to CTL since then i have not encountered any problem with them .unless you people want me to change them from GOTV to CTL. I U C number 4620941164.

  188. barrister ukekwe

    GOTV is very stupid,i cant imagine paying for five days yet i cant have access to the channels.every time my parents will be complaining of know channels yet i will always subscribe the nonsense network.if you know what is good for you better clear off the error code on the screen.I U C number. 4620941164.

  189. nayons Titulo

    please i am a dealer on gotv subscription .I subscribed for a customer since 24_12_2017 with recorder no 2014273568. uptil today the customer still complaining that her gotv is expired. my question is these a general network and how thecustomer will know that it has connected?.

  190. Adeniyi

    I made payment against my usual 1250 subscription to 1900, since yesterday 24th dec i have see any channel displaying.
    My iuc no is 2022401985

  191. STEVE

    I subscribed since yesterday am yet to have service restored on my GOtv. P!ease l don’t understand.

    My IUC number: 2021960047


    i made a recharge via Quickteller on the 22nd December 2017. up till now the channels has not come up MY iuc NUMBER IS 4622432796.

  193. Shaltagu Joseph

    My decoder number is 2029039202 I have been subscription through a dealer Mr Kecee Amechi but I wanted to subscribe by myself and change the package from 1900 to that of 1,250. The subscription indicated successful but until now it has not been subscribed. Please either refund my money or let that subscription be activated.

  194. vikthur A

    I subscribed today but still showing your subscription has expired
    My iuc number is 4601919343
    Kindly fix it



    IUC NUMBER IS 2029252967
    SUB OF 1900

    1. adelaja adedotun

      pls I subscription from 30th Nov, 2017, and I was told and call of one month additional free will be added to me as a promo to expire January 31 but since on Saturday 30 I hv been cut off from the gotv service and no message was to me to know if was withdraw from the promo. dotun adelaja, iuc no 2022020325, sub 1900,. thanks

  196. Okanlawon Mary

    When I subscribed for N1,900 you include waptv and tiwantiwa and other channels but one day I just wake up and see both waptv and tiwantiwa has vanished, what happened?

  197. Akin Ahmed

    Good day all
    I reside in Felele, Lokoja Kogi State capital, does Gotv work here or can one get access to Gotv signal just brought my own from Benin city to LokoJa . and if yes I how can I get delear contact for installation.
    Regards Akin.


    RESET 4613173536

  199. Aleru Vincent

    Aleru Vincent

    Good day
    my Gotv plus(1,900 NGN) subscription ended today 26th November, 2017
    I made a new Gotv MAX (3,800 NGN) subscription today through same as last subscription and my subscription was successful but till this moment it’s showing E16 error. I do not want to make a new subscription not until this is rectified. Please help me fix it as we wait to watch programs. Thanks

    My surname: ALERU
    MY IUC NO: 4613310348
    MY PHONE NUMBER: 07030182042

  200. adekitan rasheed

    Iuc Number: 2019513136
    I made a payment on the 20th if November 2017 via other outlet but yet to receive any msg although I still have a running subscription .
    please kindly give me my details before the old subscription expire.

  201. oladele solomon

    can I get information on how I can renew my damaged or spoilt decoder adaptor around agbado oke aro area,my iuc number is 2005150104. Thanks

  202. omitoogun Sunday

    Omitoogun Sunday

    I just subscribed via Zenith Bank mobile App. My IUC number is 4620871289.
    Kindly work on it so the channels can show.





  204. Olufemi Jagun

    Please help out. After renewing my subscription, i can’t get some stations like Sony max, super sport 4. CBS reality. I will very much appreciate your response. My IUC number is 4620857038. Thanks

  205. Ejike Emmanuel

    Please I can’t get all the channels on GOTV decoder.I have lodged the complain via facebook and chat but still am not getting all the channels after several scanning,Please do upgrade my system,below is my IUC number and I paid 1,900 something.

    My IUC number 2019008202

  206. mary james

    I Made payment on October 27, 2017 and i was give few channels y?

    My IUC NO is 4613815413

  207. ajibade samson

    WAWU! Congratulations, you have just won a special offer. Dial 08069850000 and enter your IUC 2003016757 to get activated.
    Thank you for calling into GOtv WAWU. We have enrolled you for 3 months uninterrupted viewing on GOlite . Your package will be activated within 48 hours. Enjoy!
    Welcome back and hope you are enjoying your GOtv Lite package. Watch the funny series, Jenifa’s Diary by Funke Akindele on AIT Ch 93, every Sunday at 7:30pm.
    Yet can’t watch noting telling me no signal 4 how long dos it take signal abeg make una find somting do oooo

  208. Durojaiye oluwagbenga

    I subscribed since 25/10/2017 #3,800 but have not been reconnect back. My iuc no 2003691497

  209. Durojaiye oluwagbenga

    I paid since 25/10/2017 till now have not be reconnect back

  210. Olubunmi Kareem

    subscribed since thursday 19-10-17 and till today 22-10-17 yet to be reconnected. my IUC number is 2005137665

  211. Ethel

    Have made payment but have not been reconnected.
    Kindly help
    IUC 2028852192

  212. Ethel

    Have made payment but have not been reconnected.
    Kindly help

  213. Olaoluwa

    Please i subscribed to GOTV max (N3900) at about 3am (15-10-2017) Monday morning from my GTB mobile app which i was debited but i’ve not been reconnected nor refunded. My ICU is 4601415419 pls help.

  214. Adetunji

    Ive made a payment and its not yet active. 2019269446

  215. Osaro Precious

    Good day, Please my Gotv subscription was to expired on 15th October,2017 so to keep my account running, i now renew my subscription on 14th Oct,2017 from your dealer close to my house in sapele road ,Benin city Edo state,but today been 16th Oct,2017 was showing my Gotv has expired.
    where is my IUC Number 2028747872,please help .

  216. Mabel Abiodun

    Good morning I made a payment of 1900 on d 2nd of Octobe via mobile banking, pls , till now av not been connected after d expiry of d previous payment. Pls help me out. My iuc no is 46622458168. My mobile is 08134290623.anticipating an urgent reply asap pls.


    MY IUC NO 2028823214

  218. Olajide

    Please i made a payment with my phone this evening and its not yet been activated please this is my iuc number 2028925655

  219. Sedara Toyin

    I recharged my gotv since on the 3rd of this month via UBA mobile banking but didn’t connect me. It is still asking me to recharge, pls connect me. My IUC no. 202874701 Thanks.

    1. Ibrahim Abdulkarim

      I subscribed gotv max on saturday and sunday respectively using interswitch. first from my GTB Internet banking N3900 was deducted and the next day using Gotv online subscribtion it also deducted N3900 uptill now has’nt been effected and no reverse of money deducted. pls do something about it my IUC is 4601453976

  220. prince alex onu

    i subscribed my go tv yesterday, and uptill now it has’nt been effective. please do somthing about it iuc no.2029162696

  221. Mina okangbe

    pls I paid 1700 in gotv account since yesterday and till now it’s not working. I paid for gotv value I even over paid, send back myself balance Pls and activate my decoder iuc 2028833091


    Pls gud evening am not getting d oh channels on my GOTV & for some days My GOTV has been switch off & on by it self pls how can U help me out of dis now i can’t enjoy my subriction on it pls i need your assitance dis is My ICU NUM 2021974334

  223. Adeoye

    What is happen on my gotv etv is not working there on my subription of 400 gotv lite these is my decoder no 2009387811

  224. Augustine Bassey

    My decoder is not working after I have Recharge using my bank account. My IUC no is 2016844580 my name is augustine Bassey

  225. Okey Bright

    Pls I mistakenly made a below payment of 1600 against 1900 online. I ve been trying to complete the payment but the amount is not available in the space box. I’ll like to know how I can complete it. IUC 2022459937. thanks.

  226. Okey Bright

    I mistakenly made a below payment online, i paid 1600 against 1900 I ve been trying to complete the payment online but the amount is not available in the space box. pls I’ll like to know how I can pay the balance of 300. The IUC No: 2022459937. Hope to hear from you. Tnx

  227. Prince adebayo

    Good morning, i recharge my gotv decoder since Sunday, 1st of Oct. and my decoder is not yet been activated till now, my IUC number 4613492754

  228. Olatunji omotayo

    Hi I recharge my gotv since yesterday via my bank account,the money has been deducted from my account and the sub isn’t been activated till now. My Iuc number is 4601460418.reolve this for me asap please.

    1. omenyuru

      Good evening please I subscribed my gotv this evening around 3to4 pm via my diamond mobile app and upi tll now it has not been activated. Please my iuc no is 4613547129

  229. Emmanuel Adams

    please could you revert a subscription i mistakenly made to an IUC 2020761067 yesterday 01/10/2017 instead of my IUC 2020791067, This was transacted from my mobile apps through my bank a/c.

  230. Adeyemo Bolaji

    Good day Pls i recharge my gotv decoder this morning and i keep getting the E-16 error code even after trying the clear error code option. Pls help me resolve it urgently.

    IUC Number – 4613279399

    Thank you.

  231. Chukwurah chika

    Goodevening.please am not getting all the channels on my gotv decoder i have scan several times but since the same ,please help me activate IUC number is 2029019337. Please help

  232. Uchechukwu

    Pls i make payment of 1250 value online for my gotv subscription yesterday and up till now is not working my IUC 2021757051
    Pls help me out thanks

  233. Adamu Ennah

    i just sent RESET 4613367407 to 4688 please connect me back. i paid since 18/09/2017


    hi, i made payment yesterday and till now still gives me E16 error message that my channel is suspended i have tried using my phone to clear error to no avail
    IUC 2003638331

  235. imoka ifeoma

    pls my iuc number is rejecting been recharged since 15/9/2017. they say it is technical fault pls rectify fast and the said iuc number is 2029005306

  236. bravewale

    please, I subscribed my Gotv with IUC 4622641324 since Friday 15/09/2017. up till now, still showing subscription expired. pls I need to watch it today, kindly find solution to it.

  237. Olatunde

    Hi, my friend did mobile subscription online and instead of 1,900 naira, he mistakenly typed 19,000 naira and such sum was deducted. Can such fund be refunded?

  238. Feyisayo

    Hi,since i bought my gotv i did not used it and i subscribe yesterday night but not showing. My IUC number is showing e16 error code. Please kindly help me out.

  239. Ejiro Blessing

    Good evening!
    This IUC number 2003660034. My sister was the one using it b4. Though it been long she stopped using it. I decided to subscribe on it today but I was told the IUC is no more in used. What can I do to make it work again?

  240. okeke judith

    Pls I subscribed it is still showing subscription expired

  241. Okeke Uzondu Chiwetara

    2003619777 is my IUC number. Made payment for subscription and my subscription is still showing scrambled.

  242. bonjay

    My own complaint is that I subscribe 1250naira on 4th of SEPTEMBER 2017 and up till now it has not been activate, though have try all the option like sending reset to 4688, and dialing of *288#. Don’t know what to do again because I don’t have time to visit Gotv office. Kindly help with anything you can do. My IUC number: 2022094921


    a wrong pin was pressed on d remote and our decoder is displaying pin lock on our screen our iuc number is 4613088844…. thanks will really appreciate if there will an instant solution to d problem i am not a spammer u can verify d iuc number.


    a wrong pin was pressed on d remote and our decoder is displaying pin lock on our screen our iuc number is 4613088844…. thanks will really appreciate if there will an instant solution to d problem

  245. Mojeed Adeboye

    please, i mistakenly subscribe into a different account instead of my customers acct kindly help.

    *Wrong account – 4613663360
    Name Olateju

    Kindly Note that this is my customers detail
    my customer’s account – 4613663560
    Name Adebowale Rasheed
    phone 09082947301

  246. posh owotuga

    pls my gotv in nt shwin again seening yesterday,, IUC 2020720789 just searching n no channel found.. tnx

  247. posh owotuga

    pls my gotv in nt shwin again seening yesterday,, IUC 2020720789 TNX

  248. tayo

    i subscribe to this decoder 1250, but is not coming up, IUC number 2020715545 name on it Afolabi please kindly help

  249. Okeke Uzondu Chiwetara

    My name is Okeke Uzondu, I made a payment a week ago exactly on sunday 6th August 2017 and up till now no service. 2003619777

  250. maryimelda Adeogun

    The signal strength of my gotv just kept fluctuating y do something about your signal. Someone cannot just enjoy watching anything at this period of time and end of month


    hello, my name Abiodun Adebola , my iuc number is 2004436114,my phone number is 08074531026 & 09061591948, my complain is that i just subscribe to your #400 Gotv lite package, but up till now, it has not pop up, pls i will like to know if you have any contact number. and please kindly look into the situation for me. thanks

  252. samson

    i subscribed 1900 for a month this night and it wasn’t working, my iuc number is 4601732397

  253. Agu Charles

    I recharged my account(GOTV) on 08/08/17 but it has not been reactivated up till now. Please do the reactivation to enable me enjoy your good services.

    My IUC number is 2028747579.

  254. brown egharevba

    hello pls i cant get any of my channel after i have renew my subscription iuc no 2018617760 from d me

  255. ugboma chinonye (agwunobi)

    Please i recharged my GoTv since sat 5th august 2017 but i am yet to be activated please this is my IUC : 4601469729 please help

    1. ounoha samuel

      p/s i recharge my Gotv since 4th august 2017 and up till now it has not come up why? my number is 2017501836

  256. uzoma joe

    my iuc number 4613599629 . i resubscribed for gotv on saturday, 05-08-2017 with quickteller via gtbank but it has not been activated.

  257. Agbagwa Kingsley

    Please I lost my decoder to burglars and my IUC is 4613383333.Is there anyway I can track my decoder as the carried my Plasma TV aswell.

  258. David

    Please, there has been a bad signal service
    here in Irete. This has rendered the use of GoTv useless
    here in Irete, Owerri, Imo State. Please, endeavour to
    restore the service.
    I won’t be able to subscribe until this issue is restored
    because, my last subscription was wasted due to this
    Nevertheless, my GoTv Anthena is very high above zinc
    level. My number is +2347061039199 .
    MY IUC NUMBER IS : 4613802304.

  259. Ogechi Okere

    The channels are no longer complete when I subscribe and no matter how many times I reset especially my favorite channel zee world. Please rectify this issue, my IUC number is 2019366145. The name is Emeka Adiele. Thanks

  260. Johnson Helen

    Good morning I subscribe my decorder this morning through Zoto and I was told to call or send message to u for u to activate my recorder. The number is 2009420541

    1. Johnson Helen

      Iuc number is 2009420541

  261. IFEANYI chukwukadibia

    Am having 23 channels while I subscribed 2000 what is wrong My no is 2022707655

    1. modupe

      pls i paid dstv on the 5th of august.package access of slyvester,iuc no 4290951383,but up till now is not showing.

  262. Augustine Chijioke Okafor

    I just recharge today but is only four channels is showing, this is part of the reason I have not recharge this Gotv for some mouth now , I don;t see reason I will recharge and cannot view what I paid for it is to bad.

    Here is my IUC number 4613037624

  263. Onwughara Justina n

    Good day,i am onwughara juntina n.pls I paid for my Gotv subscription yesterday,4 August 2017,but it is not activated up till now. Pls help out. My iuc number is, 4613419639.and phone number is 08105581055


    GOOD MORNING. Please i subscribed my decoder on the 29th july via quickteller through my bank my IUC number is4622432796 it showing erro code 16 i need your help.

  265. please i subscribe yesterday’s night and its showing E16 error after my money has been deducted. i need help urgently or i stop using Gotv. my IUC 4601801478.


    Please I subscribed my Gotv via guickteller 2days ago and now it’s showing not showing but only displaying E16 error that my subscription has expired.
    Kindly fix this error because I needed to watch it now.
    Am Seriously angry now had every means It’s still not showing why should my money be wasting like this.
    My IUC number is 2022436442

  267. Uthman Kazeem Mohammed

    Please kindly reactivate my gotv decoder with IUC 4613639136. I have recharged since yesterday 27th July, 2017 but up till now still not coming up.

  268. Mufutau Adewale

    I just subscribed now 26/7/2017 but my govt decoder is showing no signal. Help
    IUC 4623358246

  269. mathew o

    Goodevening,please i just subscribe my gotv value through a Quickteller payment method and is over 10min and is yet to be activated,please i need your help as soon as possible because i have a program i and my family want to watch and enjoy together tonight


    IUC 2009566182 pls i am trying to activate but refusing me


    pls can u reactivate my Gotv IUC 2009566182,trying to subscribe but declining me

  272. adike Emmanuel

    Please I needed it urgently to fixed since two days now I subscribed iuc number 2028626317.

  273. adike Emmanuel

    I subscribe my gotv since two days now iuc number 2028626317 please I needed it to work now.


    My name is mr johnson and my IUC number is 4601700049 hv subscribed this morning through my bank account and yet to be activated ever since . Kindly get Me activated. 08050966429

  275. Mr Ogunsusi Bankole

    I just recharge with 1,250NGN now with my IUC no 2020716383 and not yet coming up now. Pls verify and resolve.

  276. Ejesieme Franklin

    Please I subscribed via my mobile banking and till now E16 code still display on my screen. IUC 2019380674. Kindly rectify and resolve this please.

  277. jamiu amusa

    i recharge my gotv 2 hours ago and is not shown
    my gotv number is 4601590245

  278. Atine David

    You people are full of drama,gotv is not reliable, u will loose your customers. U are so unprofessional .

  279. rapheal waritimi

    I subscribed gotv today 13th July 2017 but my acct is still not yet activated and my due date wic is suppose to be on d 14th of august was brought forward to 5th august.iuc no is 2028578568

  280. ogheneovo omwa

    Paid since morning and it yet to be connected pls help me on that. IUC Num. Is 2029111106


    Please, i have subscribed yet, Error message stii display on my screen.. E16..

    pls activate for me.

    IUC- 2028907269

    1. If you subscribed/renewed/just paid your GOtv subscription and its yet to activate, please give it at least 2 hours and send the following sms with your mobile phone:

      RESET IUC to 4688
      example, if your IUC number is 2028907269send RESET 2028907269 to 4688
      Ensure your decoder is turned on when you send the code. Service would be restored immediately.

      1. Ndubuisi

        Please i recharged today 1,800.00 and my IUC Number is 4622282782



    Subscribed monthly #2000 GOTV via online since morning, but to no avail. My IUC is 2021794492, pls kindly assist me, Tnx & God bless.

  283. olakunle

    I my Gotv decoder on 28/6/17 (4613821156 iuc) till now it has not been activated what’s all this trash

  284. Yusuf oladoja

    Pls I recarch my Gotv plus all Chanel did not show my iuc no, 4623373537.


    I made a payment of 2000 yesterday 05/07/2017 and its still yet to be iuc no is 2029032259.

  286. Olusola Sosina

    Pls I was debited twice on my account via different platform, i will like if you can make it 2 month subscription. my IUC Number:4613507003, Transaction Ref:888813885152 and the second Transaction Ref:02JTFU66561CB4116.


  287. MR ALAO

    i recharge my gotv online with quickteller and they sent sent me a message that the subcription is successful in the next the customar came to us told us the his gotv is successfull with the amount of 1900(GOTV PLUS) REFERRENCE NUMBER 129318614992771 IUC NUMBER 2004404392

  288. okobi ekele

    I have recharge my Gotv but the stations refuse to come up.iuc no. 2015979036. I paid through quick teller and I have been debited and transaction succeful

  289. Ugwu Damian Ikechukwu

    I made paid for one month subscription today 5th of June 2017 by 7.07pm. kindly assist me to activate my decoder IUC NO. 202856374

  290. Ikechukwu Timothy

    I use diamond mobile app to subscribe my gotv for 2000 I did twice diamond bank debit me 4000 stil yet nothing has show,i dnt knw how diamond bank runs dar business with gotv

  291. Catherine Okereke

    Hi. Please i subscribed on sunday(25th june) for Gotv lite. None of d subscribed channel came up till now. My IUC no is 4623511165. Please help pls.

  292. mutiu hamza

    Good evening Sir/ma
    I want to sadly write to customer online that I subscribe since on Sunday but uptil now I cant be able to view it. Please that is my smartcard number please verify for me and make it work. Thanks in anticipation.

    Smartcard number
    2021822014 Mutiu Hamza

  293. Hello,
    I upgraded my gotv subscription on 22/6/2017 but till now, it has not been activated. i have done the error code reset but not still working. Help. My IUC number is 4601584095

  294. Hello,
    I upgraded my gotv subcription since on Friday, 22/6/2017 but till now it has not been activated. I have done error code reset but not still working. Help. My IUC Number is 4601584095

  295. Hello,
    I upgraded my gotv subcription since on Friday, 22/6/2017 but till now it has not been activated. I have done error code reset but not still working. Help.

    1. Hello,
      I upgraded my gotv subcription since on Friday, 22/6/2017 but till now, it has not been activated. I have done the error code reset but still not working. Help! My IUC number is 4601584095

  296. Mr Asabia

    Pls I just pay for my subscription on Gotv and no station is coming up. gotv iuc number 4613427597

  297. Anthem orkuma

    Please I made a payment for someone on line via “vtpass”and up till now no signal. User IUC number is 4620965680. Kindly assist.

    1. Ugwu Damian Ikechukwu

      i just made a payment for my subscription and no channel is coming up. Kindly help me out. IUC NO. 2028756374

  298. Sekat Technologies

    please, we have recharged for more than 2 hrs but not activated.
    IUC no: is 2022287106

    1. maxwell ovine agwase

      l just subscribed for my go tv for almost 2 hour4s now and yet still not activated this is my IUC number 4623147540 pls my moble number is 08022233386 i need an urgent response pls.

  299. Nwegbu nmachukwu

    i subscribed my gotv but still shows E-16, pls kindly re-activte my IUC number:2020787150… thanks

  300. Nwegbu nwachukwu

    i subscribed my gotv but still shows E-16, pls kindly re-activte my IUC number:2020787150… thanks

  301. TAOFEEK


    My gotv scans and loads properly.then minutes later,it starts scanning all over again and sometimes even lose signal. what could be wrong?

    reply please

  302. Ayeni Omoniyi

    I just pay for my subscription on my got with iuc 4613133946 but it’s not showing any station on my TV. Please help me out

    1. John Stephen

      I paid my gotv subscription since yesterday 06/09/2017 but till now not showing IUC 2022023544

  303. olaoluwa o.

    pls I lost my sim card DAT I take to register my gotv, it is very discult for me to do any tin on it, pls help me to reactive it wit dis no: 07061840979, the problem is DAT the gotv display error E16.. pls help me out… the iuc no: 2019186318.. thank

  304. Harry

    I just recharged my Gotv about 3hours ago and I am yet to start receiving signals. Please help me restore; mu IUC number is 4601711345.

  305. please i can only get 37 channels after i had made a payment of 2000naira i have been scanning for 3days now and it is still the same thing and this is very annoying when you pay and you and get the service here is my IUC NUMBER 2002960455 please help me i am not so happy about this it looks like scam

  306. wisdom ogbodu

    please I made payment via quikteller but up till now its not showing my iuc number is 4601594091

  307. OLAITAN

    please, I don’t receive message for gotv subscription expiring date any more. I need this message to remind me time to subscribe for my gotv. my mobile I used to register is 08113322899.

  308. mr sule

    Please re activate my gotv. I paid 1200 for gotv standard bouquet. My iuc no. Is 2020673886.thank u

  309. Daramola

    Dear gotv customer care ! I subscribed to my gotv and until now my account has not been activated : 2022275838 is d IUC . Plz help me do something about this

  310. andre

    I subscribed Gotv 650 package today from zoto transaction.. and yet, it has not started showing. pls rectify this. name-Dombin. ref numb-#1170606122111896. IUC- 4613255356

  311. Christiana Pedro

    Please i noticed that some stations in my GOTV have been having low signal and it affects the stations as it cracks while we view it.stations like TELEMUNDO,ZEE WORLD and few other stations have this problem.please do something,my IUC number is 4601896632.thanks

  312. Yusuf Oriyomi Abass

    Can you please re-activate my subscription which i paid for yesterday 5th June,2017, my IUC NUMBER IS 2020694832.
    Thanks alot

  313. justina chinasa

    Pls I Rechard my gotv since on 3rd of dis month till now it has not been activated dis is my iuc number 2020680725

  314. Joseph Samuel A

    wat sort of inconsistency is this? I complained about this last month, yet repeated again. I swear dnt let me remember my other decoder dat will b the end BTW I and gotv. How on earth will I make a subscription using FCMB until now am yet to receive the benefit of this subscription. Pls i attend to this with emmidiate attention or I forget about this gotv services foreva. IUC no. 2016021345 mobile no. 07030386789.

  315. yemisi

    I subscribe on 31 may 2017 but it is not showing the channel want like 24,25,72 my iuc number is 2022134554

  316. Please you guys should try and solve the problem because it is really driving people crazy. , how we be spending money on something we are not enjoying. Iuc number 4623106434


  318. M. Okoh

    Please I recharge my gotv since 26/5/2017 up till now it has not been activated. My IUC no is 4623694894.
    Please help!

  319. obasi lucy

    We experienced a strong wind which drew our inhouse antenna we kept on a lil pole outside x the antenna cut.we went to gotv office and was given a wire fir the outside antenna which we put in a pole yet no service,no channel.pls help

  320. vera Inwang

    Now have been charged 1,900 for subscription and bank charges plus 100# and still can’t enjoy the benefit of my sweat of 2k just like that. Every time I tune to gotv, the channels never complete. Only from 5 and some minor channels not interesting will view while the major channels like Chl 13, 14 and 25 I do watch wont come up not until I go start shaking my pole before I have a complete channel or sometimes may not even come up at all. What is the problem? Even my subscription to expire today but since Friday can’t view any channels, and I recharge thinking it has expired but still the channels or errors code is screen show

  321. vera Inwang

    Please I recharge my gotv since last night 29/05/2017 ,and up till now it has not been activated through my Access bank pay. Still showing Error code on my screen tv and also can’t view all channels for a while now especially “Channel 13,14, 25, etc. My IUC number is 2018996383. Vera Inwang.

  322. akinola

    Please I recharge on 27th May online with 2000 yet to be on as at today. IUC No is 4601740271

  323. Anthony Okafor

    i made one month subscription for GOtvplus on the 25/5/2017, but the subscription have not been activated till now, My IUC number is 4623816607 kindly assist

  324. Adigwe Emmanuel

    I have recharged my gotv account but my TV is still showing the error code E16. Please fix this.

  325. Adigwe Emmanuel

    I recharged my gotv account on Saturday and since then I am yet to receive any channel. My TV keeps showing E 16, I have tried to clear the error code by every legal means possible to no avail. My IUC Number is 2022661713.

  326. chukwuma kingsley

    Please, I can’t get all the channels on my decoder. My subscription supposed to expire today being sunday but I subcribed last friday via zenith bank as usual but few channels are showing. My iuc 4601527454. Please treat as urgent. Thanks

  327. olubunmi odunayo

    My name is olubunmi Emmanuel odunayo i reside in ijoka akure ondo state,my iuc number is 2017044677 I paid for gotv on 25_of may through my bank GTB internet banking up till now I can not view any channels please help clear the error I paid 1,900.

  328. Paul Ukoh

    My name is Paul Ukoh, i recharge my Gotv 2028817046 with my Diamond Bank online banking #2,000 naira but all my channels remain unsubscribe.

    please i need your assistant for the subscription

  329. ekpo john

    pls my gotv iuc number is 4601890363,I recharge 1300 always But since last month I recharge 2000 And dis month too.but it still showing d 1300 channels pls upgrade my payment and channels for me.tanks 08133073454,my number dere.

  330. Opeyemi oyewunmi

    Please my brother tried to subscribe for us twice and they deducted the money since 23rd of may and its not still showing my iuc number is 4613141995

  331. mfon williams

    Please I subscribe my Gotv this morning but up till now is not showing anything and is still telling me that E16. Please here is my Iuc no 2003601026 is very urgent treat it now. Tanks

  332. Omaji Owoicho

    Hi my name is Omaji owoicho iuc 4623219223 gotv sent message to me that if i recharge with in 24hrs i will get 600liters of petrol. Till now no further communication for me to claim the prize

  333. Israel Okokhuele

    To Whom it May Concern

    My name is Israel Okokhuele, and I reside in Lagos. I made payment Via Access Bank Mobile transfer on 20/05/2017, and cannot watch my Gotv channels with an error code. IUC:4622627676

    Please, help me rectify this issue to enjoy my Birthday with my family.

    God bless you.

  334. Godwin

    I recharged my Gotv 1,250 yesterday through UBA successfully transfer. with IUC NO. 2021830339, Godwin, but yet to receive signal pls confirm it and help hook my signal up, thanks

  335. olubunmi odunayo

    I paid through my bank Internet till now I can view any channel what can I do please

  336. LIZZY

    Pleae i recharge my Gotv Account through my bank, the payment was deducted from my bank account but my Gotv is still showing me Wrong E16. my Gotv IUC Number is 2028535905. PLS HELP

  337. emmanuel oluyemi

    I recharged my gotv of 1800 monthly wit IUC 4613919277 yesterday online tru my bnk acct which has bin worked immediately nd today stopped working.i error E16 is wat is displaying.kindly treat as urgent.

  338. umesh yadav

    I just recharge my gotv and I paid two times please kindly assist to make it two months or send back to my account #1900.
    No 4622289030

  339. MARTINS

    Please, the number of my gotv channels has suddenly reduced from 53 to 23 and it has been like that for days now even after several scanning and changing the position of my antenna.

    My IUC NUMBER IS 4613733693

  340. Rabiu Mohammed

    I want to know my expiry date and I send a text “DD IUC” to 4638 and its being over 48 hrs now and no reply for me, This is more painful for the fact that NGN 10.00 was deducted from my account for the SMS.

    Please l need to know my expiry date and please refund my NGN 10.00 asap.


  341. Amughan collins

    please i want my account to be activated because l subscribe my Gotv , through my ATM about 2hours ago and up till now no channel is showing .. here is my Gotv Details

    Amughan Collins

    IUC :2020925143

    please l need your help urgently

  342. Amughan collins

    please l want my account to be activated ,because l just subscribe my Gotv .. through my ATM for about one hour now and still not up .. no channel is showing … please here i my Gotv details

    Amughan Collins

    IUC Number : 2020925143

    please l need your help


    I paid hrough my mobile banking #1,800 and was charged #1,900 now I can wach any on screem if you people did no connec me pls don call me anymore complain is much from you people please change 2022007684

  344. taiwo daniel

    Good afternoon
    I made payment for gotv on 19/05/2019 an till now is still nt showing anything amount paid: (1900)
    Payment mode quickteller
    Pls treat urgent

  345. Ezinne Ukoh

    Hell, I just subscribed for gotv plus yet its not working my iu-4622545051

  346. Humphrey Oruwari

    I subscribed to my Gotv (IUC no: 2022178278) with the sum of N 1900 in the morning on the 15th of May. It started working in the evening of same day and later stopped working. I got the E-16 error and tried to reset but to no avail. I have emailed the customer care on this development. However, the system is still not working.
    Please treat as urgent.

  347. Ayodele Orijegun

    I subscribe for #1,250 on 15/05/2017 with IUC NO. 4622385997, But yesterday when I switch on my decoder and it was written on the screen that my subscription has expired.

    Pls. kindly treat as soon as possible.


  348. Joseph Samuel A

    sincerely, ur services are no longer appreciative. How on earth will I subscribe on 8 may geting today it has expired, this is not the first time. Pls kindly fix this or I will be left with no option to go for STL. My REF 02BA33566F32036. IUC No. 2016021345.Joseph Samuel

  349. Emeje karim

    Pls my gotv is suppose to expire on 17may, but now I no channel is showing. IUC. 4613561642

  350. oyeh gift

    please my IUC decorder 4613052468 was deactivated today by 12:04pm and i subscribed on the 5th of this month. pls kindly reactivate my gotv because i made payment for it already. thank you.

  351. Chimere

    I subscribed gotvplus on 12th of May 2017. on the 15th May 2017 I was told that my subscription has expired. my decoder no is2020731938.this is embarrassing

  352. Gyiwanyin G. Sunday

    Pls kindly activate my gotv decoder I subscribed today at 8am ,till now,the channels are not open. My receiver no.4613983834 for 1800 using Skye Mobile to make my payment today

  353. Zachariah Olubayo Taningbola

    I subscribed yesterday 12th may,2017through Skye bank Itori,Ogun state. Till now not activated .my iuc number… names….Zachariah Olubayo Taningbola.

    1. Oyedeji funmilayo

      I did my monthly subscription on 2/5\20/17 1900,and today is 15/05/17,I don’t know why Gotv will be asking me to subscribe for another month,and none of the station is showing again, I tried to call the customer’s number, but it didn’t go, please cash you please correct this error, Oyedeji funmilayo, my IUC number is 2022053045, thanks

  354. Zachariah Olubayo Taningbola

    I paid 1900naira for my Gotv subscription yesterday 12/5/2017 but till now no activation after I lost a month subscription due to my damaged TV set.I have spent alot reset my iuc no phone names.Thanks.

  355. Jennifer

    I recharge my gotv on 10th of this month up till now is not activate pls activate it for Iuc number 2020737210

  356. nwachukwu Emmanuel

    please i made a payment yesterday been 12th/5/2017 till today no channel is showing including channel 1 which is Gotv channel this is my IUC number 2028710722

  357. Bolarinwa Olabanji

    Hi,I received a text message from Got and also a confirmation calls from the customer care centre that I should recharge with #1,250 that I shall be upgraded automatically to Go plus because my number has benn selected for a month promo which I did,but to my utmost surprise, all I can be viewing is all go value…. Look into this ASAP

  358. Aderogba Emmanuel

    I made a payment via a quickl teller through first bank wrongly to this smart no:2009425724 instead of this smart no:2009425623. I subscribed to gotv plus of #1900 .The payment was made on 9/05/2017. The channels were showing instantly but later scrambled within few minutes thereafter. Pls , help me retrieve and reconnect. Thanks

  359. John Ugwuanya

    Hello I made payment yesterday for my GOTV subscription via Access bank and up to date i have not been reactivated.

    My IUC number is 4613109342

  360. Ogechi Amadi

    Pls I just recharged my Go tv din know it is now 1,900 but I recharged 1,800 as usual n I payed thru quick teller pls what do I do my iuc no: 4613449908. Hv been calling some go TV no pls tell me what to do tnx

  361. omah umeh

    I recharge my Gotv on 8/5/2017 through U mobile up till now is not activated please activate IU 2005131622


    Good morning Gotv…Please i subscribed sum of N1900 yesterday..Immediately i subscribed my decoder show all channels but in 45min all the channels didnt show again and show MY SUBSCRIBTION HAS EXPIRED OR I SHOULD UPGRADE MY GOTV..Please help me do somthing about it..

    MY IUC NUMBER ARE 2019111974



  363. FEMI aro

    2018679625 I subscribed online today and it’s not activating
    Please help

  364. temilove

    I Temilove, from FCT i what to be an agent, how can i reg.

  365. Donald Amagbo

    Good morning my name is Donald plz help me, I subscribed but no signal plz help me uc no 4622549462 thanks

  366. nnebi

    please i paid for gotv 2020611602 yesterday evening and till now no update, no channel please help

  367. Idoge emmanuel

    I recharged my govt on #600 yesterday 4/5/2017 through u-mobile up till now is not activated please activate it my U-2020622502

  368. Abajingin Olatunbosun

    Please i subscribe since 2nd of May 2017 and till now i have not been able to view channels,please assist my IUC no 4613941084

  369. Stanley Ogolo

    stanley Ogolo
    please I subscribed since today 4th May 2017 through my mobile banking and up till now it’s not showing my IUC number is 2019256376 please assist.thanks


  370. Kelvin Agbogu

    please I subscribed since yesterday morning 3rd May 2017 through my mobile banking and up till now it’s not showing my IUC number is 2022248396 please assist.thanks

  371. Olamide

    Hi, please can you kindly,activate my Gotv as soon as possible! I paid by access internet banking this afthernoon and have not connecting yet,my IUC # 2028838157.

  372. David Gofwen

    Dear Gotv I subscribed with the sum of 1800,and the sent me a Text message that I should recharge with the sum of 1900, I don’t know what to do my IUC number is 4622265165.

  373. Good day Gotv, i subscribed with #600 on Gotv mobile access package, but my decoder is till giving no subscription. I recharged again today with 400 on the same iuc, but no subscription is still showing. My IUC no is 4621004682. pls do something

  374. Regina

    I paid for gotv since 8am and I’m still unable to view the channels. My IUC no is 4613693440.

  375. Lanre

    I wanted to subscribe for my gotv via diamond bank mobile app but i mistakenly pressed gotv mobile access and my money was deducted. Please i want it reversed. The IUC number is 2021998739

  376. Kayode

    pls i subscribed via quickteller 2 days ago, up till now, nothing is coming up, still asking me to go and subscribe. my IUC number is 2022471265, name is Kayode.Pls urgently regularize. thanks.

  377. Ologbenla Ademiju Kehinde

    My GOTV decoder was recharged via Diamond Bank for #1800 some hours ago but up till now the decoder did not open on.My IUC No is 2019222771.Please help in opening the channels. Thanks for your anticipated quick response.

  378. Ologbenla Ademiju Kehinde

    I recharge my GOTV some hours ago but it did not open. My IUC No is 2019222771. Please help to unlock.

  379. Fortune

    Good day, I subscribed on the 21st of April, but only 25 of the channels is coming up. My IUC number is : 2020799841.I have scanned as many timed as possible but to no avail Please help attend to this.

  380. seye

    Hi, ve nt bn enjoyin watching some channels on my GOTV since my last subscription. channels like africa magic yoruba, hip tv, soundcity. i try change my antenna position but still not working well. pls i wud need you guys to do something on time before i change my mind

  381. Oyewumi

    I load my Gotv on my account.. and i was given a message, apart from my alert from bank… since 24th april.. kindly work on it IUC

  382. ataram simon

    Hello gotv good evening, please I subscribe 21/4/2017 but it’s showing error, none of the channels are working, please look into it IUC no: 4613145123
    Phone no : 07010406899

  383. ataram simon

    Please I recharge my gotv yesterday but it’s not working
    Pleasw help me rectify this issue my iuc number:4613145123

  384. Pakuta osho

    Pls, I recharge mm gotv yesterday and is not working uptill now IUC no 4613128142, pls do something about it

  385. M. Okpoho

    Good Day to Go TV
    Please I made a recharge at a Go T Station at Ekete inland Junction along the express road on 8 April but the service provider entered the recharge to this IUC NUMBER 2020851825 instead of my IUC NUMBER 2020851828. UP ONTILL now it has not been rectified.
    I have been there twice but nothing has been done instead I was told it will take a week to rectify and the week has expired today 17th April still nothing has been done.
    Kindly look into this
    Mr. M Okpoho

  386. Talabi Taiwo

    Good morning , I recharged my subscription yesterday’s evening, though my decoder was off. Till now, no channel is showing. My iuc number is 2003006781. It’s urgent please. Phone number 08023509770

  387. Gotom Joshua

    pls what is wrong with this GoTv i made payment on the 8th april and you guys still went ahead to suspend my account…. with IUC 4601472985.

  388. Clifford

    My iuc is 4622548410 and my due date is April 21 but you keep sending me message to recharge before April 14 or I will be disconnected. Pls stop the fraud; you promised free airtime if I pay before due date but till today have not seen any airtime after almost a month.

  389. seniortheme

    i paid my gotv subcription via quick teller my acct is debit buh d decoder is nt active yet iuc 2028792622 pls look into it

  390. Samuel Idakwo

    I subscribed my gotv since morning 13/04/2017 through mobile app but is not yet activated please see to it… IUC number 4613335621
    Phone number 08107513032. Surname:Idakwo

  391. Abonyi chinedu Christian

    Please connect my gotv iuc no. 2019295838 which I recharged on 11-4-17 via my mobile banking.

    C. C. ABONYI

  392. kemi olatunji

    Please I am begging you guys in the name of God kindly activate my gotv I made 1800 naira payment 3 days and its yet to be activated. UIC number 4620949797 kemi olatunji



  394. Ezekiel Udouwak

    I recharged my GoTv 2003001451 yesterday 10/04/2017 but not working. Please look into it. I hope I will not be billed for the missed days!

  395. Akinyeye Steve

    I subscribed true my mobile application since Friday on 7th April but uptill now u pple not subscribed me my IUC no is 4601787509 pls do something about it

    1. Ololade

      I subscribed to my gotv on the 9th of April on ICU number 2004315383 but my account have not been activated since then. 1900 was deducted from my GTB acct via quickteller. Your soonest reply will be highly appreciated. Thanks

  396. Sonia Ekeleme

    Good evening, I recharged my subscription in the afternoon, though my decoder was off. Till now, no channel is showing. My iuc number is 2028744070. It’s urgent please.

  397. chuks frank

    my name is chuks frank my ulc no is 4623315620 from ph i paid 1800

  398. maryann

    I subscribed April 7th and my ICU no is 4601923594…. It’s showing error e16… Pls help… Maryann from Benin

  399. uche christian

    am pissed have subscribed good two times now but you guys keep on deducting the money from my account please help get it fixed asap here is my iuc number…..4613539393…….uche chibueze christian that’s the name on my gotv.

  400. ATILOLA

    Hello,i top up ma gotv account with 1800 on the 3rd of april ,but still scrambled error showing.IUC NO;2021777967

  401. ATILOLA

    Gudday,i made payment through quickteller on d 3rd april buh ma account as not top up of ma recharge,also bigbrother naija show went off d channels pls also restore.i will appriciate if ma request is urgently ganted.IUC NO;2021777967,from ibadan

  402. Bernard Olabisi

    Yello Mr and Mrs Gotv. Abeg, help us fix channel 12 Zeebolly movies and channel 19 Viasat life. Our IUC na 2028739132. Thanks as u help us fix am else I collect my thanks back #na joke I dey o

  403. Idowu Olalekan

    My is Idowu Olalekan, one of your staffs called me and told me my decoder has won #1500 recharge car and need to subscribe to my decoder before 6th of April, immediately I did so on the 5th of April but since then nobody credit my line please kindly look at this issue. My IUC no is 2019542806. Secondly I was able to watch at least 60 channels before but now only 34 channels are appear please kindly solve it. Thanks.

  404. Josephine Aguocha


  405. Are ezekiel

    i load my gotv since on 31st of march i was not be able to watch anything pls do ulc 4613686928.

  406. mary J

    Please i am using my zenith app for subscription and they are asking of channel description…i dont know what to write there..please reply its subscription is finish and will like to subscribe to watch BBnajja

  407. Abejide toba

    My iuc is 2028555600 i wanted to subscribe yesterday but is telling me that my iuc is not validate

  408. Rasheed

    Good evening, is it that each time I recharge my decoder, i will be suffering and begging before channel 29 is added. I just subscribed today 05/04/2017 and channel 29 is not included. please include it. IUC 4622586681. Rasheed.

  409. Mumiyo

    I recharged #1200 on 2nd April and my gotv account has not been rectified till now. IUC 2022175566. Please confirm it. Thank you!

  410. Adetuberu Bolu

    Hello, most of my gotv channels disappeared since Tuesday…i have only 34 channels presently and they are mostly stations that I don’t watch often… Signal strength is 74%…4622298333

  411. Oluchi George

    Hello Gotv! I recharged on the 28th March but since yesterday many channels are not showing like 25, 29, etc. Pls kindly rectify it. My iuc no is 4622714370.

  412. kenn

    hello any body online please

  413. Stanley duruebube

    Tis Stanley duruebube.I recharged on the 2nd of April, it came up and in the evening it didn’t show again tin date. Pls rectify asap.1800 sub. IUC no is 2022662624 tnks

  414. Toyin

    138- E service unavailable kindly work on it,location Ibadan, 2019452830

  415. banjo sesan samuel

    hello gotv i subscribe from my bank account up till now my decorder is not showing iuc 4613073634

  416. Toyin

    I’m Toyin, kindly help to work on this decoder 2019452830. Some chanels such as 25 and 29 are not working since yesterday. Thanks

  417. Irefin Joshua Rotimi

    I recharge my Gotv today at about 6:25pm via internet banking (quick teller) uptil this moment it has not been activated, my IUC number is 4613736258. Kindly assist please.

  418. Abel Agada

    My name is Abel Agada, I recharged my GOtv through my mobile banking the sum of #1,800.00 on the 31st March, 2017, it work through the day, on 1st April 2017 it stopped working later in the evening it came up again up to mid night. On the 2nd April 2017 till date it stop working. Please try and rectify it my IUC 2016090343 and my phone number is 07038445398. I await your quick response on this. Thanks.

  419. yusuf

    Pls gotv I subscribe and still showing scramble I try to clear error and it’s replying incorrect iuc no and it happens last three u people said it has been corrected

  420. Gotv, good evening
    Please help us check o. We subscribe last month and didn’t enjoy the channels. Amyoruba,am epic,etv, channel 12 and many more channels aren’t showing. Here is the number o, please help look into it.

  421. babafemi

    I recharge on my gotv since yesterday via mobile money with iuc number 4601580735 and up till now it has yet to be activated,

  422. sandra

    I subscribed since Saturday but channel 29(big brother nija) still ain’t connecting….2028596953 datx my iuc number

  423. Akande

    hello i paid for my sub since afternoon up till now is yet to be activated IUC number4622513645.

    kindly urgently fix

  424. ayodele damilola

    I paid via mobile bank at exactly 7:30 today 27/03/2017 and yet is not connecting, dis is my IUC number 2022316753 pls do something. Or u call dis contact 08148746944

  425. Toyin

    I sell gotv cards,where can I get the advert materials so more customers can patronise me.

  426. Saka Ayomide,i just paid my subscription now and you people sent me a message that if i subscrib before on the 27 march 2017 that i will have rechage card of 500 hundred naira,so please am waiting for it.thanks Saka Ayomide.

  427. odeme cosmas

    Gotv, am still waiting for my N500 airtime promised to me if I recharge before 27th March 2017 being the date of the expiration of the previous month. Thanks. IUC no:2019485984

  428. Rita

    Pls I recharged my Gotv account for #1800 2 weeks ago, only 4(four) channels has been showing for the past one week.I tried doing a reset only for my decorder not to see any signal again. Pls help rectify the fault. My iuc no is 2005139547

  429. nancy adong

    i paid GOTV for my hospital for six months last month but today its showing only zee world. could you please rectify that mistake immediately?
    the IUC Number is 2028552456.

  430. George Tella

    Hi, my Gotv decoder went faulty 2 nights ago and i recently renewed my subsription. what is the way forward; is it repairable or swapping?, my iuc number-2009585494. pls act as soon as possible.

  431. Elijah Babawale

    Please, the due date of my Gotv is not yet due but while did they cut me off from not watching any thing again. I made a payment on 4/03/2017 around 1:00pm at airport road. or gotv have been coming another things rest, please help check what is the issues.

  432. thomas Bassey Ndarake

    I paid N1,800 subscription fee on 18th March 2017. Most of the channel are not showing like Big Brother. Please kindly fix this problem for me.
    My IUC number is 2020757747

    1. ukaigwe jon ikechukwu

      i also paid N1,800 on the 17/03/17 thro Agent:03JDVT Paga TXn ID:HBW26
      Confirmation No.:1094700 but big brother channel is not also showing.
      iuc no. 4601517663 pls help!

  433. owoyemi Matthew

    I paid through my mobile banking on 19th of February and I received msg from quick teller dat it was successful is not showing. My iuc number 2022210733 dis is second time dat is happening you can go true my account you will find out my complain pls do something

  434. okonkwo vivian

    hi my name is vivian and my gotv num is 4613886256 have been having this e017 showing on my screen.i cant view any channel and have try calling customer care till not connecting.

  435. Jane

    I subscribed 1800 for on go tv on the 17th of March 2017

    *** Big brother channel is still not showing even after I tried to clear the E16 error message.

    *** Just 33 channels are showing instead of 50 channels. IUC 2020627201 Please help

  436. Uboma Chinenye Uchenna

    Pls I bought my GOtv since last week.I can’t seem to access the Big brother channel.E16 error is in front of the screen. I have tried all measures to clear it, all to no avail. Pls rectify as soon as possible. IUC is 2028856573

  437. Mr Allen

    I just paid with my Ethernet banking but yet to connect me on 2028643549.

  438. Funmi praise anyanwu

    I just paid on my mobile banking and my gotv is not showing

  439. Onyekachi ugwu

    I subscribed since 16/3/2017 (1200) for value and up till now, it has failed to connect .
    IUC number: 2020780174…. mobile number 08064609888 pls help out

  440. Obioma

    I recharge my gotv and big brothers channel 29 is not showing pls help me. Iuc number 200960913 help me to upgrade it

  441. Chizoba C

    Pls I just got got and I don’t have all the channels. What’s happening? My IUC number is 2029203994. HELP PLEASE

  442. Mrs Harry

    Good day, I did make payment for subscription for Gotv via quickteller yesterday been the 15th March 2017,Ref no for successful transaction is 1224440479280, my iuc num is 4613737449. Yet my cable has not come up, please consider the situation and act urgently.

  443. Ejeagwu Vincent, C

    Please how do I clear the error code on channel 29? I can’t access big brother naija.
    My IUC number is ; 2018666682.
    I’ve tried clearing the error manually and online, but no luck.

  444. Okonkwo Ukachukwu

    My Gotv is only showing 33channels. some channel are missing pls i need all 50 channels i paid for. my IUC No is 4620946402

  445. adeniyi

    Plz I cant find channel 29,and some other channels, and its becoming unbearable and annoying, I can’t watch my program since 4 days now.plz act fast on it. Iuc number.4601421019.

  446. Ijay

    Please I can’t find some channels anymore after NEPA restored power.Channels like 29, 11, 51 etc are now missing.I am running out of patience bcos I can watch big brother Naija.

  447. Stephanie

    Yesterday I was watching my gotv all of a sudden the decorder went off and restarted but I realised that only 34 channels came up, so many channels were lost and most of them are my favourite channels. Since yesterday I’ve been scanning but the channels are not coming up. Please I’ve not been enjoying my subscription since yesterday. Please gotv customer care do some thing about it. My IUC number is 2018873532.

  448. Helen ijeh

    I subscribed on the 28 of Feb for #1800 it was working fine until yesterday when it stopped showing some channels.pls kindly look into it cos my subscription has nt iuc no is 4622826927 thanks.

  449. Olasunkanmi

    Ican’t acess the full channels on my decoder.

  450. Bello

    Why do you Gotv have always disconnect some stations three weeks into my subscription, this is really not nice. please re connect me with immediate effect.


  451. Please help me reset my Gotv decoder, been having just 7 channels since yesterday. IUC number 2028633543.

    I await a swift response.

  452. jejeniwa fatai

    i recharge iuc no 601458279 belonging to fred o erha on 10th friday at about 9pm which comfarm succesful but up untill the decoder is stil scrambled why pls supply or ferund my money transc ref no 999951245409

  453. Adeshina kehinde

    I pay my gotv from my account #1200 but it not showing anything, they deduct but they don’t show my station KS I have yet to call but nothing help me to activate it 4613494959

  454. Abayomi Aina

    Subscribed but not activated (1800) on 4th March, 2017. 4622280503

  455. owaboye temitayo mutiu

    Please subscribe since yesterday by umobile and it as not work yet 4613665220


    My name is Nnamdi Osoji, pls i recharged my gotv account #1200 since last week sartuday throungh mobile banking uptill now it has not been activated.IUC NO.2022409429

  457. Hembaor

    I have paid my full subscription of 1800 online since yesterday been 08_03,2017 et about 2:58pm and until now,I can’t access my gotv service, is this some kind of 419 or what?

    1. have you sent the reset code. Sometimes it takes up to 4hours for payment to reflect so I suggest you send the reset code after 4hours.

  458. oyebade

    Kindly activate my GOTV.i paid yesterday and has not been activated again


  459. akinduro olusola

    My name is akinduro decoder number is 2003669409.I subscribed today.I have not been able to watch any channel.E16 appears on the tv subscrition is gotv plus

  460. olarewaju lekan

    Please I subscribe on my gotv since on 6 March 2017 till date they neva activate it.please help me on it iuc no is 4622343114 thanks

  461. Grace Obende

    Good morning,

    i subscribed 1200 yesterday to my new decoder but it is not working yet.kindly help me fix the problem. IUC: 2020904970. Name:Grace Obende

  462. Emeka Gregory