Quickteller Gotv: How to Pay Your GoTV Bill on Quickteller

About Quickteller

Quickteller is one of the most used means of online payments in Nigeria. Quickteller makes financial transactions easier to be conducted from wherever the user is located. It gives convenient access to an array of financial services such as recharge, bill payments, donations and state government payments, receiving of payments, air time recharge, internet data subscription,   electricity bills, cable TV bills, from DSTV bills to HiTV bills, to PHCN bills and recharge that actually tops up your line. 

GoTV Nigeria plans

Security and Terms of Use 

  •   You are responsible for the security of all transactions conducted using your personal computer, mobile phone, tablet or other electronic devices, payment card or account
  •   All passwords must be kept secret. You are responsible for all activities undertaken using your username, associated password or Device. You are thereby expected to maintain the confidentiality of all your Account information and keeping your Device from unauthorized use.
  •   The company accepts no legal responsibility for any unauthorized use of your Device, payment card or account or any effects of same.
  •   In case your device has been stolen or there is unauthorized access to your payment card or account, it is your responsibility to immediately notify your bank to set restrictions on transactions made via your account and card.
  •   In case your device is stolen or there is unauthorized access to your quickteller account, it is your responsibility to immediately log as a ticket on https: //help.interswitchgroup.com/
  •   If you query any purchase or withdrawal on your card or account, you will be required to prove that the transaction was effected without your authorization and such transaction will be investigated by the fraud Team once a logged ticket is issued on https://help.interswitchgroup.com/

What is GoTV

GOtv is a cheaper version of the Digital Television (TV) Service that is when compared to DSTV, offered by MultiChoice Africa. GOtv does not require a satellite dish or a difficult installation process.

The GOtv service is available in many African countries, including Nigeria.

GOtv is regarded to be one of the best digital cable TV stations services, this is because it offers GOtv subscription plans at a reasonably cheap price around the Globe.

While many recognize the major means of renewing your GOTV subscription or making your GOTV payment to be done offline via retail outlets or offices and ofcourse, you will hardly have issues if you use this method. You get there and then your GOTV decoder gets activated and connected immediately. If any fault arises, you can quickly point it out to them and get it fixed immediately.

However, the main problem with offline payment is the physical stress you would have to go through.

Firstly, having to queue at the bank for payment and then at the GOtv retail outlet.

 But, the good thing is that you can renew your GOtv subscriptions without having to go through all these stress.

There are many ways to pay for the GOtv subscription without having to queue at any GOtv outlet, however, we will be considering one of the best and fastest means; How to pay for your GOtv subscription using quickteller.

Paying GOtv subscription using quickteller

Before you can make use of the quick teller method, you must have opened an account with quickteller.

When you are about to start the process of payment for your GOTV subscription, ensure your decoder is on. This is important as many make this mistake and end up waiting hours or even days before their decoder is connected back for viewing. Here is a step by step guide:

  • Firstly, make sure to switch ON your GOtv decoder, that is if your subscription has already expired.
  • Go to quickteller GOtv subscription page using your mobile phone or personal computer.
  • Select the GOtv subscription plan or package you want to subscribe to from the drop-down menu.
  • Enter your GOtv decoder IUC number. The IUC number can be found on your GoTv smartcard or on the red sticker under the decoder.
  • Enter your email address and mobile phone number and click on Next/Continue.
  • You will then be redirected to a secure billing page.
  • Choose your debit card type (Master, Verve or Visa) then carefully fill in your card details.
  • Cross-check your details and finally click on the Pay button.

 

Your GoTv account will immediately be credited and your subscription will be renewed in a couple of minutes.

Note: Quickteller charges N100 naira for this transaction.

Follow these guidelines:

step 1: 

Go to https://www.quickteller.com/gotv (link)

step 2:

Enter your e-mail, Decoder Number and then Select the GOTV bouquet option from the list provided.

You can also check the gotv plus plan here.

Step 3:

Once you chose your plan. Then hit the Continue button. You will then put in your decoder number, Email and mobile number

Step 4:

This next page will show the GoTv customer details such as your Decoder number ( also known as ICU), customer name, mobile number, the amount to be paid, your email and the convenience fee of N100. You are then to confirm everything is correct. Then hit the Pay button.

Step 5:

On the next page. Enter your ATM card details and click the blue paybutton.

step 6:

A one time password(OTP) will be sent to your phone as an SMS. 

You are to enter this password in the space provided and click continue to go on with the process.

step 7:

transaction successful message should pop out.

Wait for a few seconds and the transaction details (containing receipts and likes) will come up.

Failed Transactions and Reversals using Quickteller

In case of a failed transaction that is if the user has been debited by has not received value. All you need to do is send details of the transaction to https://help.interswitchgroup.com/ so it can be resolved. These details include user’s mobile number, transaction date, transaction amount, transaction type. These will be communicated by quickteller to the merchant, financial institution or Telecommunications Company involved for resolution.

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