GoTV Nigeria Customer Care Contacts

GoTV Nigeria is arguably the most popular pay-TV platform in Nigeria. The company is owned by Multichoice Nigeria, the makers of DSTV.

In this post, we will provide you with the necessary information you need when contacting the GoTv Nigeria Customer Care department.

GoTV Nigeria Customer Care Contacts

But first, let’s take a look at a brief profile of the company.

It is quite interesting to see that one company (DSTv) has two pay-TV platforms. Well, the truth is there are some difference between GOTv and DSTV.

For example, DSTV and GOTv differ in terms of the technology used in transmitting their TV signals. The DSTV platform uses a satellite-based technology while GoTV deploys the DVB-T2 technology, a novel digital terrestrial broadcast technology.

GoTV Nigeria Customer Care Contacts

Currently, GoTv is available in several African countries and these countries have their GoTv companies named after them. These include GoTv Zambia, GoTv Uganda, GoTv Ghana, GoTv Malawi, GoTv Namibia, GoTv Zimbabwe, and GoTv Kenya.

One of the features of GoTV in Nigeria that has made the platform very popular and successful in the country is its affordability. This has made it extremely pocket-friendly for low and middle-income earners. In addition, GoTv offers excellent good value for money as it provides viewers with many exciting local and international channels for less.

It would be recalled GoTv was first launched in Ibadan, the capital of Oyo state in 2012. Over the last few years, the coverage of the GoTv has gone on to extend to almost all Nigerian cities and towns.

Currently, GoTv Nigeria is said to be the fastest-growing pay-TV in the country and many of the online conversations on pay-TV in Nigeria often revolve around this platform.

Often times, people try to send complaints, feedbacks, comments, and suggestion to GoTV but they don’t know how to go about.

In this post, we have provided the necessary information concerning GOTv subscriptions, decoder or any other information below.

You can contact GoTv via any of these channels.

GoTv Nigeria Email:

GoTv Twitter handle:

GoTv NG Facebook:

You can also visit any of the registered GoTV outlets spread across the country. There are fraudsters that often parade as GoTV agents so you need to know the registered GoTv offices in the country.

You can click on this link to check the list of all verified GoTv dealers in the country. This list will help you locate to closest dealer to your location.

You can also contact GoTV Nigeria online through any of these platforms:

Other options include the GoTv shortcode which is 4688 and the GoTv Nigeria USSD which is *288*1#

Another common question is how much does a GoTV decoder cost?

The GOTV decoder cost N7700 and this made up of the GoTV decoder; the GOtenna and a 1-month subscription. You can choose any subscription options in the long run. The subscriptions are based on the number of channels available and these options include GoTv Plus, GoTv Value, and GoTv Lite.


12 thoughts on “GoTV Nigeria Customer Care Contacts”

  1. Hello!
    I’m Henry Ishie, I subscribe my GOtv decoder (7017563170)) yesterday (23 May 2020) via fcmb code ‘329’ as usual, but it is still showing ‘E16 service currently scrambled…. This channel is blocked….
    What’s going on?

  2. Hi

    I subscribed for Gotv max of 1900 to 2029028462 but it’s still giving me E16 error. It’s not coming up. Help me activate my payment please.
    My name is OBI LINDA OLUCHI

  3. I was base in Niger State Minna.. I relocated to Lagos state I then fixed my GOTV well but is not working.. But when I went back to Niger state minna I went with it and fixed it, it was working very well.. And now am back to Lagos is not working.. And just one week now I put money in it..but when I used my hubby GOTV it works here in Lagos..

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