How to Reset GOTV after Payment


How to Reset GOTV after Payment

The information here will guide you on how to get your GOTV activated once you have made payment. The activation should occur automatically after you have made payment, but there are times some forms of manual reset may be required if the automatic one does not take place.

gotv

It is now possible to make payment for your GOTV subscription via GTBank. This is a new introduction by GOTV, which was never part of the payment or activation methods before.

There are three ways to activate your GOTV manually. You can do it via text message, you get it activated online and you can do it using your phone.

ALSO READ:  MTN Nigeria Website

Text message activation process

  • Send ‘reset Your GOTV account number to this number, 4688 and that is all

Online activation

  • Visit Eazy GOTV via your internet-enabled mobile device
  • Log into your GOTV account with your account number and surname
  • Click on the dialogue box “Clear your error”
  • Clear the E16 error
  • Click on “Reset device now” tab’ and this will reset your GOTV decoder.

Phone activation

  • Dial *423# on any network
  • A prompt request will come up. It reads “Assistance from Customer Care”
  • You can then speak with the customer service representative
ALSO READ:  Falz The Bad Guy Biography: Things You Never Knew About Him

The activation should occur after any of the above process. If your subscription does not get activated, you can visit GOTV’s official twitter or Facebook page and ask them to reset the decoder for you. Your GOTV account number must be made available when making this request.

If none of the above methods work, you can call their customer care numbers to get the decoder activated.  The customer care number is 08039044688.

Advertise Here
Click For More Information


Share This Post With Your Friends...
Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedIn
Vic

You’ll Love These Posts…

84 Comments

Add a Comment
  1. emeka ogu

    Good evening gotv
    I made a transfer from my firstbank account for subscribing my decoder, on 27/05/17 about 20:35 hours uptil now the channels has not come up.
    These is my IUC: 4622741448.Thanks

  2. Fatai

    Good p.m admin…pls help me reset my gotv decoder. I recharge #1250 but not showing yet..iuc number is 2028863334. Thanks in anticipation

  3. Adekemi Akinkunmi

    I have subscribed since May 24th and all the channels are not showing I was in a Gotv office yesterday I complain but is still the same pls do something about it. 4623220774

  4. Ify karen

    I made payment for gotv plus yesterday 25-05-2017 but its not showing the channels..pls this is my iuc number 4613389055.thanks

  5. Charles festus

    I recharge on Saturday 13th may 2017 but the GOtv just stop showing now pls Kindly reactivate it for us.here is my IUC no 2016107104

  6. Charles festus

    I recharge on Saturday 13th may 2017 but the GOtv just stop showing now pls Kinsly reactivate it for us.here is my IUC no 2016107104

  7. MR OGALA CHIBUIKE

    Good morning Team,
    I renewed my subscription of N1900 on the 12-05-2017but cannot access any channel.
    kindly assist to resolve-IUC 4613443317
    Moreso, we misplaced our decoder CARD,how can you be of assistance.
    Thank you
    MR OGALA CHIBUIKE

  8. Mr, Ogaga Efe

    Pls, admin i made payment of #1800 on the 04/05/2017 & it’s not showing pls admin help IUC Number is 4601502705 tnks for your assistance.

  9. Abiola. A

    pls i made payment and still not working IUC number 2020875265

  10. Temitope Johnson

    Am temitope Johnson i made payment of 1800 on Monday and its not loading, please kindly assist. Here is my iuc number 4623175106.

  11. Fashoro abiola olufunke

    I subscribed on 28th of April as at 7:43pm through my diamond account and nothing is showing up till now my IUC number is 2017097004

    1. Ogbemudia Igho

      I made payment on 9/5/17 using zenith mobile code.when I checked the money online it is reflecting in my account but am finding it difficult to change a package and subscribe. I was initially using gotv plus package I want to change it to gotv lite package how do I go about this pls.1UC 4613565918

  12. ayoade

    made payment for IuC 2019530864 not displaying since 3 days ago

  13. Nkiru

    Please help me so something. Iuc-2015979527. Recharge on 18/4/17. Nothing is showing.

  14. usman aishat

    I did account transfer on 18th April 2017 and its still not showing any channels. IUC 4620973884

    1. Fashoro abiola olufunke

      I subscribed on the 28th of April as at 7:43pm through my diamond account and nothing is showing up till now my IUC number is 2017097004

  15. akintiibe

    i’ve made payment now going to 2 weeks but still showing E16 error..and the money had been deducted from my acc…first bank QUICK TELLER
    ..
    my IUC NO:4622451853

  16. Andu kafayat

    I paid on Tuesday and it’s nt showing up till now IUC no 2019234013

  17. Joseph

    made payment through diamond bank and e16 is still on,my iuc number is :4620921656

  18. Chris Ossai

    I just paid my gotv subscription and its not showing my iuc no.is 4613616000

  19. sola alabi

    Sola with IUC number 4613667601 made a payment of 1800 on the friday 31st march 2017 after a call was made to me by gotv that petrol promo was on and that i will automatically be credited with N500 recharge. Up till now, No recharge was credited to me and some stations were even not showing especially africa magic. Pls get something done asap

    1. sola alabi

      something similar happened in Dec 2016 that i would get bottle of vegetable oil after a timely subscription, but nothing was given

  20. onyema john

    Hello i paid today still nothing showing IUC number 4613341476

  21. STEPHEN

    4601849425 STEPHEN by name.I subscribed yesterday 01/04/2017 but still experiencing e16. pls, help me to fixed it.

  22. Eneh roseline

    my iuc 4622575585 i paid since three days ago until now my gotv have not be activated

    1. Stanley

      Good morning I paid my gotv yesterday and now it stop showing please I need it to be working

  23. Ndidi onwuka

    Pls i recharge my gotv on 23 Feb. 2017 my iuc number is 4601818830 but it was not showing any channel till after 2 weeks of subscription even before it started showing the gotv office in kaduna ask me to come with the decoder and they work on it and having use the decoder for 2 weeks you people are telling me that my subscription has expire it fair? Whereas i am a victim of ur February system upgrading pls assist me and clear this error code on my screen else i change my mind towards ur network i beg

  24. Franca onwuka

    Pls i recharge my gotv on 23 Feb. 2017 my iuc number is 4601818830 but it was not showing any channel till after 2 weeks of subscription even before it started showing the gotv office in kaduna ask me to come with the decoder and they work on it and having use the decoder for 2 weeks you people are telling me that my subscription has expire it fair? Whereas i am a victim of ur February system upgrading pls assist me and clear this error code on my screen else i change my mind towards ur network i beg

  25. Sharon

    I subscribed to gotv lite since last week Thursday ,my account have been debited yet no single channel showing. I have called the customer care endlessly,tried all the options available on line all to no avail. I don’t know why you have to keep calling us to subscribe when you know you are inefficient.This is my Iuc no 2022093097.

  26. Funmi praise anyanwu

    I just paid on my mobile banking for gotv 1200 and is not showing Iuc2019311095

  27. Hamzat osenat

    Pls I made payment on my Gotv yet still showing e16 error pls hlp iuc no 4613457194

  28. Dayo Adesanya

    I’ve subscribe my Gotv since 20 of gen 2017, done reset yet no channels is opening.

    IUC no: 4613381537

  29. Ojedele comfort olusola

    I made payment since last week, but I have not been able to make use of it, it is d same error code e16 my Iuc num is 4622849694 pls here me reset it.

  30. Ojedele comfort olusola

    I made payment since last week but its still showing E16 error code since last week, please abeg clear d error code.here is my Iuc number 4622849694.i made payment for 1800 through a gotv agent close to me.

  31. Mrs B

    I made payment on 09 of match in d morning up till now is showing E16 error code my account number is 4601611674 the a. Amount paid is 1800 naira

  32. ONABANJOADEBOLA

    I made payment today 5/3/2017, through my skybank App and the money was deducted from my account, and no services found pls kindly assist me out of the mess, this is my iuc number 4613837261

  33. azeez j.o

    av subscribed since 4th of March but not yet showing true my keystone bank acct,pls assist me.I U C number 2005138648 tanks

  34. Demond

    Please help Clear the Error message on my decoder I paid since 10:00am this morning but still the error is showing E16 I Sent RESET 4601578826 and no luck I even try clearing the E16 Via Online but to no avail

  35. onuoha benneth

    I paid since 15th and Uptil now is telling me my subscription has nt been paid.it came up yesterday night bt dis morning it went back to writing the same thing.is really unfair nt to enjoy wat u pay for.I have called ur customer care more than 4times bt they are nt helping atall. IUC number 2018596713.benneth from port-harcourt

  36. Yemzie

    I made a 1800 payment for my gotv and it is still showing error code or upgrade gotv bouquet. I tried resetting it online and through sms. Can Some one help me out

  37. Abaniwonda Adeleke

    Kindly help me to activate my Gotv plus with IUC no 2009565986. I hv subscribed for some hours now but not working yet

  38. Alimi Mistura

    I made payment of #1,800 on 19th of February 2017 but it’s still showing error16 despite the fact that i have done everything neccesary. So, kindly help. My IUC number is 2020786836.
    Thank you.

  39. Anuku favour

    I recharged my gotv today up till now is not working Iuc 2022257872

  40. Eddie

    I bought gotv yesterday and it wasn’t showing the channel when I got home… it was showing this….. E017-0: the decoder is not enabled for this channel please contact the Gotv call centre for assistance… please what should I do

  41. Olanite

    I have made payment since 7th Feb 2017 but, have no access or activation till now!!!!! Please , do something now.IUC:2020865323.

  42. Afolabi Anthony

    I subscribed four days ago up till now it’s not showing old kindly help my iuc number is 2016054021

  43. ifeadikachukw

    I just bought a gotv decoder of #7900 and it has not been activa

  44. christian ugwuegbulem

    Please i made payment of #1800 on 31st january 2017 but until now is showing e-16 error payment expired. My iuc is 4613443735
    Kindly assist

  45. Omojola Olusola Ayokunle

    I made payment since on the 26 of January 2017 up till now its not working, all it shows it E16.Please kindly help, my IUC 2021850204. Thanks

  46. Omojola Olusola Ayokunle

    I subscribed since on the 26 of January 2017 up till now is not working,all it shows is E16, my iuc 2021850204. kindly help me out, its furstrating.Thanks

  47. Oluwasheyi

    Pls I have subscribe my gotv since yesterday night, and up till now he haven’t show, Pls help me solve the problem,,,, my iuc no 2021790770

  48. joel

    I subscribed and it’s not working yet. I’ll appreciate if you help
    Please my iuc number is 2004409131

    Thanks

    1. akintiibe

      have made payment now going to 2 weeks…but still showing E16 error…my IUC no…4622451853…incase u can help

  49. Ajileye J.

    I have paid a month subscription for Gotv(1200) and was debited in my uba account. Its now four days, I can’t access any channels. Calls to customer care do not connect endlessly. I am sick and tired of this Gotv. Its so frustrating. Vendors beside first bank ojok, ibadan claim they can’t help. What will I do pls. My IUC no is 2018894686.
    From Ibadan.

    1. Ajileye J.

      My payment was done on the 19th Jan, 2017. Via U-mobile…uba acct. Today is 23rd Jan, 2017. Yet I can’t access. any channels.
      IUC is 2018894686. I have sent Reset ‘my IUC’ to 4688, I have visited gotv eazy self service to input details and captcha all has failed countless times. Pls help resolve this because its so annoying. Thanks.

      1. Ajileye J.

        Equally I have called customer care line. It either didn’t connect or when it connected once the computer was doing adverts for close to an hour without any response from customer care unit. Its so disappointing. My IUC is 2018894686. Pls do something pls

  50. Irefin Joshua Rotimi

    I subscribed for my gotv (gotv plus) yesterday 19th January, 2017. uptill this moment it has not been activated and the sum of #1,900 has been deducted already from my account (GTB internet banking) Quick Teller. my IUC number is 4613736258. Kindly assist. Regards.

  51. Okey

    I paid for my gotv since morning through my diamond mobile app and uptill now, its still showing me scrambled channels, pls help me out, my iuche no is 4622621315

  52. peter

    I subscribed my gotv last night ND I have bin debited for the transaction but its not working. IUC 4613221746

  53. SANI MALAN

    I made payement for my Gotv 1200 naira today around 6 PM please assist me to reset my best tv.Here is my IUC Number 4601485395.Thank you in advance for kindness

  54. Adebayo Ogunbade olagoke

    Have pay since 4pm and is not showing this is my ius 4601893052.pls help me out

  55. Michael

    Hello gudafternoon my name is michael I have made payment of #1800 naira but my gotv has not been activated my iuc no is 2009553449

  56. michael

    hello gudafternoon this mr michael i paid #1800 for my gotv subscription but till now my gotv has not been activated my iuc no is 2009553449 thank you

  57. Ogbozor kenechukwu

    I payed for my gotv since 9am through Mobile app but nothing is showing..my iuc number is 4601830928.

  58. Akinjide ER

    I have paid since two days ago for 2month subscription from my first bank account in which I received the receipt of the payment from 20220.My IUC number is:2019361881.All effort to access the channels prove abortive, please bail me out

  59. eneh nkiru

    I subscribed using first bank first mobile, I only received REF number,up till now my Gotv have not be activated.please an answer is needed.

  60. Alausa

    made payment on nov 28 2016 and some channels are not showing plz help me to rectify it my icu num x 4613746969

  61. udeh imelda

    I made online payment of 1800 around 5:30pm today but still not showing am not happy with the services. my iuc number 2022175422 please rectify this problem. Thanks

  62. owoyemi Matthew

    I have made a payment of 1200 on 17th of Octobe d activation was working but as at yesterday is not working. My iuc no,2022210733 what happen?

  63. emomotimi newman

    i made payment of 600 yesterday 17 of October the channel came up and this morning non of the channel is on pls help me. my iuc is 2028708876

  64. franca

    Hello I made payment of 1800 yesterday 27 September till now my decoder is still not activated ,honestly am not
    happy with your services.

  65. ademoye

    av subscribe but only few channels are displaying..pls help reset especially events and kunfu..my iuc no is 4613795323

  66. ademoye

    av subscribe but only few channels are there pls help us to reset (expecially events and kunfu).

  67. funmi

    I have paid since last night I have not seen any channel pls help.
    My iuc no is 4613272282

  68. Gideon

    I relocated from minna to Nnewi with my gotv and installed it and I subscribed on 10 of sept but since then I can’t get access to it,its been telling me after scanning no channel found E32-42 error that I should press OK for signal information I did so but the quality and strength is 0% what do I do my IUC number is 2022154352

  69. Philip Friday

    Please my gotv is just displaying only two free stations and am on subscription. I don’t know what to do. My IUC num is 4613029359

  70. John

    I made payment on the 10th .my gotv is nt connected.my Iuc num is 2020732351

  71. ADEKANBI

    I made payment since 8 September and up till now my account has not been activated and i have been trying all available means to connect but no avail.pls govt kindly connect my me o.my iuc number is 2019345262

  72. Taofeek

    have pay since yesterday night I cannot watching anything why.

  73. Edet, Nkereuwem

    I have made payment and cannot clear the error code. All the options I have applied but still the error is still not cleared, please what should I do next cos my children are disturbing me

    1. If it takes longer than 24hours and the reset code does not restore viewing then do contact gotv.

      1. Mrs B

        I made payment since 09/3/17
        Till now is showing E16 error code my iuc number is 4601611674. Kindly reset it.
        Amount paid is 1800 through FCMB tranafer

  74. Davido kaburuk

    How do I clear E16 or E32 after I had made payment . My iuc number is 4613424951.Davido.kaburuk. From jos

    1. AJEGBA

      Made payment for 1800 on the 10 01 2017 and its not showing, please kindly assist. Here is my iuc number…2018864993

Leave a Reply

Your email address will not be published. Required fields are marked *

Nigerian Finder © 2017