Union Bank Nigeria Customer Care Contacts


Union Bank of Nigeria Plc. is also known as Union Bank of Nigeria. The bank began operations in Nigeria since 1917.

The history of the bank can be linked to 1836 when London bankers and British merchants obtained a royal charter from William IV to conduct banking business in the Caribbean which led to the founding of the Colonial Bank.

Union Bank Nigeria Customer Care Contacts

Union Bank Nigeria Customer Care Contacts

In 1917, Colonial bank began operations in Nigeria in 1917 with banking centers in Lagos, Jos, and Port-Harcourt. Other centers were established in major cities in the country. In 1918, the bank opened new centers at Ebute-Metta, Onitsha, Ibadan, Kano, and Zaria. Another center was further added in Burutu in 1921.

It was during this era that colonial’s banking activities extended to cities in British West Africa including Accra and Freetown. In 1925, Barclays Bank acquired Colonial Bank which led to a change of name to Barclays Bank (Dominion, Colonial, and Overseas) and later Barclays Bank (DCO). In 1969, Barclays Bank DCO became Barclays Bank of Nigeria Limited this was in response to the banking laws enacted in 1968.

In 1971, Barclays Bank of Nigeria listed the shares of the bank stock on the Nigerian Stock Exchange. In the same year, the bank offered 8.33% of its shares to the public. In 1972, the Federal Government of Nigeria acquired 51.67% ownership of the bank, leaving Barclays Bank Plc. of London with 40% ownership. In 1979, the bank became a 100% Nigerian bank when 40% of its shares were sold to Nigerian individuals and businesses. Consequently, the bank changed its name to Union Bank of Nigeria Plc, to reflect its new ownership structure.

Currently, Union Bank serves a wide range of clients including individuals, small and medium-sized companies, as well as large corporations and organizations and it is one of the largest banks in Africa.

In July 2009, Union Bank was ranked the 556th largest bank in the world and the 14th largest bank in Africa. As of Mar 31, 2018, Union bank’s asset base was estimated at US$4.1billion.

If you’re looking to contact the customer care unit of Union Bank, you can either get through to Union Bank Customer Care Number or use the Union Bank Customer Care Live Chat. Both platforms are available 24/7 and some of the problems solved by Union Bank Customer Care and Union Bank Live Chat include the following:

  • Information on Union Bank products and services
  • Account balance request
  • ATM Card re-issuance
  • Card transaction issues
  • ATM card blocking
  • Online banking enquiries
  • Online banking password reset
  • Stop cheque instruction
  • Card PIN re-issue request
  • Dormant account reactivation
  • Account reactivation
  • General Account issues
  • Cheque book request
  • Statement of account request

You can reach the customer care line on any of the following numbers +234-1-2716816 and 07007007000

If you’d like to use social media, you can direct all complaints to the bank’s Twitter handle @unionbank_ng. You can connect with the bank on Facebook by dropping comments or message on the bank’s Facebook Page.

For email complaints, send all enquiries to customerservice@unionbankng.com.



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