We published a post on DSTV Packages in Nigeria and with DSTV being the major provider of cable network service in Nigeria it is not surprising to know that DSTV has hundreds of thousands of active subscribers.
If for any reason you run into an issue with your DSTV, below are their contacts via phone numbers, email addresses, and office addresses.
DSTV Nigeria Customer Care Service Lagos.
Lagos Nigeria
1381 Tiamiyu Savage Street; Victoria Island, Lagos State
1 270 3232 or 080 3900 3788
Fax 01 270 3256
e-mail: dstv@nigeria.multichoice.co.za
e-mail: dstv@mwebnigeria.com
Multichoice Nigeria Abuja
Legion House
3 Kaura Namoda Street
Area 3 Garki, Abuja
Tel: 2347291/2 Fax: 2347295
Please i subscribe #2,700 to my decoder yesterday and it was showing movie before but it not showing anything again 7033717349 Babatunde please help me with it
I made a mistake I want to subscribe for 4615 I went and paid 46500 and I called ur agent and they ask me to pay the initial deposit I use to pay so I can get a refund I have done dat my smart card number 7018541351
I subscribed yesterday from my bank account but unfortunately Chanel not activated 7039665051
I subscribe since on Tuesday, no channel has been activated. I want this problem to be fixed and the reading should commenc from the date of your activation. See below
4135526234
I made payment to another customers gotv account but it was a mistake, so am asking if the money can be refunded to my own gotv account.
Name of customer: Augustine onuh LET Mac Bruno
IUC NUMBER: 7032302017
Account to be refunded to—
Name: Felix
Iuc number: 7023757313
Number: 07068983950
It can be rectified. Call gotv customer service
I made a payment through my gtb master card since yesterday still nothing show up..I’m on dstv access and I have paid 2000 naira since yesterday evening..my number is ..10409205084
I made a payment of 2000 since 1st of September true access (Diamond) with the ICU number 7031912245 till now still not successful am just disappointed
How can operate two smart cards in my dstv app?
How can I reactivate this my account that is suspended, 7017028290
I made payment yesterday 5th June 2019 and I still received E16-4 1043361446
Good morning, I made a payment of #2000 on my DStv access yesterday and it’s had not come up, please kindly do something about it. Smart card no.4135381833
Pls I subscribed Dstv access since last but uptill now it has not come up. ICU no is 7029495826.chigozie chigozie
Hello, please i subscribe with the sum of 4000 and my account is not showing. Please help me out, my account details are 1031407166 thanks
Please how do I resolve the issue am facing, all the channels on my dstv are not showing even after I paid, I tried resolving the issue on self service but I couldn’t do it cos my smart card number is 11 digit number. The smart card number is 42793307457
i subscribed dstv family for 2000 now and have been debited for like 3hrs ago,today the 18th may 2019 till now i did not see any respond. bellow are my numbers,
0434040035
phone number 08039382438, pls i need help,
Good Afternoon,Pls, i recharged my DSTV on 14th, May 2019, but i have not been receiving network till now. Please assist and connect me. Thanks
Pls kindly look into it
Smart Card Number is 70295471159(8)
Amount #2000
Holder: ADEGOKE PAMILERIN
I made payment of #2000 on Friday, 10th of May, and it has not been working. Is showing e30-4, I clear the error code and still showing the same thing.
Smart card number 1017227742
Acc Name : Oluyinka Ayodeji
Pls I made a payment on my dstv access and the payment was not credit on my dstv account account, the smart card no is 7039744709. Ref no 000000779835. Service no70397447
Pls I made a payment on my date access and the payment was not credit kn my date account, the smart card no is 7039744709
Please i make a payment of #2200 instead of #2000 for Access on U B A app my decoder (70182632334) not yet showing please help
I subscribe family package and couldn’t watch any program. My card number is 10434242433
Please I mistakenly paid 2000 twice today to 7020771220, Olorunfemi Abiodun Solomon,I beg you to return 2000 to my bank account. This is the bank detail Olorunfemi Abiodun Solomon, Stanbic bank, 0000710926,please help me is part of my child’s school fees, God bless you.
Good evening
Pls I made a payment of 1900 and latter mistakenly make a payment #2000 to my customer account again today pls I need u to help revise the money
The smart nob is 42887094409, the name is akeju simpson and my account nob is 3093887358 olorunfemi omolara
First bank…thanks
I pay into my DStv account now and I has not come up the smart card number is 41130624384 please kindly look into it
Pls I made a payment on my dstv 6800 but it has not been activated the payment was made on the 7april 2019, this is the iuc account number 7026246297 pls I have call customer services they could not rectify it, I paid it through transfer
DSTV, its been over 48 hours I made payment for compact via online mobile banking and still haven’t been connected.
Kindly look into this.
Smart ard number – 7029381668
Holder – Juliana Jacob
pls I am a vendor.I mistakenly made a payment of #6800 for DStv compact into this wrong SC number 1020834619 with the reference number 129308915539693581000,the name is USEN JESUK DORATHY.pls help me to reverse it to this correct SC number 1020834617, phone number 08031987935,customer’s name is Igweh Kene. pls, this payment was made through Quickteller pay point on 30th of March, 2019.Thanks.
I am a vendor pls.I mistakenly made a payment of #6800 For Dstv compact into this wrong SC number 1020834619 with the reference number 129308915539693581000. pls I want u to reverse it to this correct SC number 1020834617 with d phone number 08031987935. Thanks
Good day sir/ma,I Sunday omolayo olaide made a subscription to my dstv yesterday25:3:2019 around some minutes to 2,via my first bank mobile account 3042156340 which cost 2100 deductionto my smart card no 7018537929 till now I haven’t received network, please help meto activate.name on d smart card Sunday omolayo
Pls I mistakenly make payment of 6800 to another smart card 1017181404 instead of this 10409770277….pls help me with it because the customer his disturbing me
I recharged my DSTV on 01/03/2019 but I have not been receiving network till now. Please assist and connect me.
Smart card no is 41354932018
Transaction number is 278039187
Amount paid; N4,000.00
Please I made my payment yesterday been 15th of March 2019, through first Bank
app,gotv plus 1900 naira and my iuc number is 4601615522, till now is not working, please help me to resolve it, my phone number is 08032941621.
I made a Rong payment into Mr Dominic Eze,s account number 1013548601 instead of my account 1013548609 account name is Chinedum Samuel Smith on the 10th & 11th March 2019 two months subscription of N4,000 each which is N8,000. And I have been sending mails no reply yet
Pls I mistakenly subscribe with this number 10592576473 instead of 1059257647. Pls help me. Thank you
My child wrongly pay #1973 on my Dstv access account instead of #2000 today before the due date what can we do details:42869058034
My smart number is 7022295871
Good day sir/ ma, my name is Princess.O.Akinmarin. I did my dstv subscription on the 16th of Feb 2019!! Via VTpass. Its a recharge of Access which cost 2,000! Please help out.
The name on the dstv is Benu Joshua! It was a gift from that family. Thank you.
please I mistakenly made a subscription of 16,900 naira to iuc number 10499198801 and phone number 07034716671 please I want the money to be revised so that I can make a subscription of 2,000 naira
I paid for two months i.e 4000 naira each forjan.to feb and feb to march. My subscription ends on 22nd march but my activation was stopped 23rd feb. I tried to call your customer care but not responding. Please fix it. My dstv card no….41078050451
I wrongly recharge 7023665075 with #1900 on(16/02/2019) instead of 7023665073, please help
I really wish to any agent in the office. Want to be an agent here in Cameroon and want to know formalities. Douala is too far from my city and I have many subscribers in my city. Someone should reply me through my mail below as soon as possible
I use to paid 2000k for my monthly subscription but now I paid 4000k trying to reach there Costomer care number is not going, please let them upgrade me please. This is my smart Card number 7029707884
I paid 4000 in order to be upgrade to compact from family.I can’t see anything apart from dish watch.my decoder bomber is 41335868570
Good afternoon,please I made a payment of 1900 into a wrong acount on 29/12/2018 to 4622932081, name Chinyere.I was directed from Kubwa branch to Wuse II branch where I was duely attended to for reversal of the payment into my account.However, my Sister had to recharge the account because it took me two days before I went to wuse II to resolve the problem.The main issue now is that the channels was scrambled yesterday E16 meaning I should recharge again.Please Sir I will like you to use your office to assist me.my acount number is 4601899759.
My gotv was suspended ,IUC 2029138137
My gotv was suspended
Am not happy with your company. I received a call sometime in December that if I make payment of N10650 (promo) I will get additional month free i.e two months subscription which should end towards the ending of February, 2019.
Surprisingly after making this payment in December I discovered that I was disconnected after the first month on January 24th, 2019 instead of February 24th, 2019.
Is this fraud? I will like to know. Here is my DSTV number – 42522724717
I am thinking of stopping my subscription to DSTV. I paid on the 11th of January 2019 when my due date is 14th. Since on the 14th they suspended my account despite having paid. When i call their service centre, they will switch me on but by the next day it goes off again. This has been going on every day. Right now it is off. I am fed up. How can one not get service even when I pay before the due date!
Prof Osamwonyi
Decoder No 10052445714
pls i did subscription of 2000 using instant card payment to dis dstv no= 7029090346 and its showing me E16 not showin even d free channels.pls reactivate for me.
I paid 6800 to the wrong number(serial number) H004622682 X 8 instead of the smart card number 7021989089 via quickteller on January 13 2019. Please kindly help me rectify it.. Thank you.
Dear customer pay before due date and you will be upgraded to FAMILY within 5 days from your due date at no extra cost, I recharge my account 1025424281 on the 10th of January. On 11th of January I received another message that my account will expire on 12th of January, I don’t understand what is going on.
I made a payment of 4000 naira for the dstv family bouquet through my dstv self service account and I was directed to pay through quickteller. The payment was made successfully and my account has not been activated yet. The payment is even yet to reflect on my dstv account.
Smarcard number is 1055531669.
I paid for DSTV subscription on 1st of January 2019, the money didn’t reflect on my account as at today and I was cut off. The reference payment is 1031GT1546381239848, the payment was made tru quick teller
Smart card number is 1055387919
Dstv u are frustrating me. I made my payment on line yesterday 1/1/19 and it was successful. But uptill now am till receiving E16-4. 10052491437
I did a dstv compact subscription for 6800naira last night. I am yet to receive signals till now
I made a payment of my dstv premium today 1/1/2019 but you have not open my channels why?
Please I made payment to a wrong smart card number 1004760298 and the correct smartcard number is 10047602981 from my UBA bank account number 2061116407.pls help me resolve the problem
I made a mistake to paid to wrong account This is d Gotv account ICU-4613338655,my account No-0092831648 My account name is BAKARE ASIMIYU ABIODUN
I made an online payment of N4,100.00 from my First Bank Acct and for my DSTV subscription for this month of December 2018. My smart card number is 10209635910. Yet the channels are yet to be released. Kindly do so ASAP
Pls help me reconnect bck i did the subscription of 2200 yester night through access bank 0692852266 mobile payment and my account has been debited.smartcard code is 10314393546
I wrongly pay 6000 to this account 1021850164 on 29 of November 2018 the name is ameh blessing the correct account is 7021980026 name is nwokoro Solomon reference number 255870225
I’m Idris Yusuf, i made a payment of #2000 through Union bank ATM machine, but #6800 was deducted from my account. My account details is as follows. Account name – Idris Danjuma Bashiru. Account number – 0039032411. UNION BANK. Please i want my money reverse back to my account.
Good morning, my name is Idris Yusuf, i make a payment of #2000 through ATM machine but 6800 was deducted from my account. My Bank details goes thus. Idris Bashiru Danjuma. Account number – 0039032411.Union Bank. DSTV code – 42506826017.
I made a payment for access worth #2000 since Friday 3-4-2020 through GT bank account no 0261377058 with smart card no 4271945285 and up to now I have not seen my channels.
I paid 16050naira on my dstv and only 6 channels of sport that showed. Please make adjustment as soon as possible
I always recharge my dstv with my Zenith bank mobile banking app,yesterday I recharged around 8.20pm but its still not connected pls connect my dstv access package as soon as possible here is my IUC number
7018433464
I paid #6,300.00 my system is not working pls check and connecting me. my No 10207851188.
Hello,I Am Akinyemi Moshood.i mistaking Pay My to my dstv on 28/10/2018.To My Dstv Acct Number 41077825192 ,bt that dstv as been damage over 2years now,i wanted to pay to my new account 10052389722.Pls Help Me To Divert My Money To My New Dstv Account That Is Working.10052389722.Pls I Av Been Calling U Seen 28/10/2018.pls help me out.
I was told the account is suspended and I have paid. The smart card number is 10047611305. Pls reconnect for me. Thanks
I make compact transaction via quicktaller with I.D number 1540569671121, Acc number 41017800693 and I was told the account is suspended Pls kindly activate my account for me. THANK YOU.
I mistakenly made a wrong payment into this reference number 412601036944
And this is the smartcard number 41260103944
i make a payment of 6800 to a wrong account 10174502366, this is the correct account 10174503366 0j0 0l0runtoba sunday
pls i subscribed for my dstv access yesterday but its has not been showing till now. my dstv number is: 1028324699
Good day, can I watch champions league with 6800? if not what do I do?
I made payment in error for my DSTV subscription through Quickteller via GT WORLD App . The transaction reference is 1014M0980988 ,Amount N6800
My correct smart card number is 4275775258 ,Murphy Alabi
Kindly take this as an instruction to effect the payment of my smart card accordingly
I made DSTV payment yesterday 8th Nov 2018 ,but to my surprise up till now the pictures are not showing.Smart Card number 41353804960.
From a UBA App
I bought new dstv since on Saturday till na is not work an d instular said d problem is with u people. Iuc 7021962487. Seri no h004601920x2.ple help me out.
morning to you all,
please my name is Udo Ufere Ruth
I mistakenly made a payment to this IUC no 7020866451 on Thursday been 27th of September 2018, from my first bank mobile banking, Acct NO is 3104155366, Acct name is UDO UFERE RUTH, and time of payment was 03:54pm.
please kindly help me to revise it to my own IUC number which is 2020812916,
I will be very pleased if you do that for me.
so that I can be enable to continue watching my interesting programs.
thank you and God bless.
Good day,
I mistakenly made a payment of 1,900 on the 27th of September, Thursday, 2018 on these IUC number 7020866451 through my first bank online mobile banking account no 3104155366. acct name UDO UFERE RUTH
NO 08185503362.
please kindly rectify it and send it back to my own GOTV IUC no 2020812916. so to enable me watch my programs
good morning…please i subscribed my dstv this morning with this smart card number 10505694884 …it was showing me sten mockett instead of fatima haruna and now went back again to comfirmed with that same smart card number it was now showing me fatima haruna..so please i need ur help o i dont knw if my account is link with someone else..please i need ur response now
I subscribed on the 3rd September 2018 via Quickteller on my mobile app for GOTV Plus (1,900.00)Barely two weeks after subscription payment, precisely 16th September 2018, I was disconnected. I need to know what informed this decision.
Subscription details are as follows;
1031 GT 1536002581059528 Bill payment via MBANKING BILL PAY(GOTV)(4622548681)- 1014M0791884
I subscribed via Quickteller on my mobile app on the 3rd of September, 2018 but was disconnected on the 16th September, 2018. Barely two weeks after subscription payment. I think I need to know the reason for this attitude.
The transaction details are as follows;
GT 1536002581059528 Bill payment via MBANKING BILL (GOTV) 4622548681) – 1014M0791884
I payments of 6200 via quickteller like 45mins ago and my DSTV is not showing uptil now. This is my smartcard no 42541413789.
I made payment of 10,650 on friday through phone transfer. details:Gtbank,GTCN557888991618.That transaction is yet to be manifested.IUC7021990015
I made payments via quickteller like 30mins Ango ago but nothing is showing uptil now. My name is Sarah. This is my card no.42541413789
I made a subscription on smart card 7020711630 last month and my account was upgraded from Compact to Compact plus. kindly help out to reverse it because I didn’t make any requesrequest to that effect.
kindly improve on your signal level.
My Dstv has been recently fluctuating between total picture loss to partial loss.
41017694112
please Am Mr Okoromu Godwin with dstv no. 4135381644 i paid for my dstv subscription on 25/07/18 with reference number 099mjnl8206074e and up till this moment it hasn’t been activated . My bank name is access bank with account number 0037383233 and the amount paid is #3,800.00 .please check and activate my dstv account for me.
Thanks.
Am Mr Okoromu Godwin with dstv no. 4135381644 i paid for my dstv subscription on 25/07/18 with reference number 099mjnl8206074e and up till this moment it hasn’t been activated . My bank name is access bank with account number 0037383233 and the amount paid is #3,800.00 .please check and activate my dstv account for me.
Thanks.
I just made a payment of #1,900 to my Gotv from GTB Account and until now nothing is showing .My name is Chibuike Awuzie .My smart card number is :4613296855
Good morning All,
I have been denied of access to some channels that ordinarily should be part of my package for some time now. I am on a #3,800 family bouque and wandering why i should not have access to channels like:
NATGEO WILD
AFRICA MAGIC YORUBA
E!
NTA
AIT MITV ETC
Can somebody please expalined why i should not have access to these channels?
Yea thank you,
Please i have an Old DSTV decoder with smart card 42656971449 given to me to use by my Uncle thou have not operated it before but i want to start using it. can you confirm for me if the smart card is still valid and how can i change the decoder to a new decoder.
my name ifeanyi okonkwo I paid money to gotv account number on 11/6/2018 bank reference number 1856758895 my IUC 4613403755 please I need that money to be back to my account.thanks
Payment on wrong reference number
Good evening…I mistakenly made payment on reference number4613658250 while my reference number is 4613658290
Gbadamosi Mojirayo Rukayat
This payment was made 7\72018
This has made my GoTv not to be activated
Pls correct this error for me
Good evening,I made a payment online on statuday 7\7\2018 on a wrong reference number 4613658250 as against 4613658290.My name is Gbadamosi Mojirayo Rukayat with GoTv reference number 4613658290…Please rectify the error for me because I could not activate my GoTv since Saturday due to error on the payment…Thanks for your quick response.
My gotv decoder got damaged.I was at Victoria Island for swop but I was given a date to cone back.
I just want to be sure it is available.
Good Morning, I subscribed with #3,800 on Friday 8th June, 2018, but still showing I’ve not paid.Please help me out, because that the last cash I had.
Thank you and anticipating to hear from you. My SmartCard Number is 4255559728
please I paid 1900 and before that some one paid in 6300 for me the same day, PLEASE I want to know what my balance is and I also want to remind you guys that u ate my 1900 on august last year,,, please kindly move that my 1900 to be my other month payment thank you,my card number is 1017205175
I made a mistake by subscribing N1,800 into someone’s Gotv on 4th May, 2018 by 5:oopm
Wrong Account: 2018902208
Correct Account: 2018902258
Ref No: 02Q638270606633
My Phone No: 08033326762
kindly reload it to the correct account as to enable me enjoy my subscription.
thanks.
I make mistakes with my account number when I subscribe
This is the wrong No 1043110995
This is the right No 10433110995
I mistakenly subscribe for decoder 4622946829 instead of 4622946826 since yesterday..please kindly activate my decoder back
Good Morning, I subscribed with #3,800 on Friday 8th June, 2018, but still showing I’ve not paid.Please help me out, because that is the last cash I had.
Thank you and anticipating to hear from you. My SmartCard Number is 4255559728
Please help me i want to lock in dstv online but don’t have 4digit code can you please sent to my new number 0634656577
i mistakenly subscribe for IUC no 4622946829 instead of 4622946826 yesterday with the payment of 1900..please help me activate my decoder back
Am sorry for any inconvience I may course. I subcribe my dstv with a smart card number 4135508819 on 18 of may with 3800 for family bongue instead of smart card number 7018368270 so am pleading for urgent refund of my active smart card number 7018368270.
Thanks
My name is Chibeya Henry, i am writing to complain about some of your staffs,My
problem is where i usually make payment in Pako Aguda, there are two ladies there that are so so rude, soucy, disrespectful,non charlant atitude towards customers, precisely the short dark and chuby lady and also the very fair lady almost like an abino, they are both same atitude, this two people will only chase away customers cos they have chased me too, for a while i stoped paying cos that office is the closest to me and i find it difficult going there to be insulted or to be neglected. i started online payment because i couldn’t tolerate their atitude, something has to be done about them.. even the engineers their who fixed my decoder when i had issues with mine said the same about them when i complained about them.
that is my comment and complaints.. pls u people should do something about them.. thanks.. Yours Henry
Dear service provider.
i am sending you this mail to register my displeasure to your organization. Having paid #3,100 for the one year subscription for the past 3 months, My account has yet not been activated. All efforts to get in touch with you on my mobile phone No-07064838114 all the while proves abortive. This is the more reasons why I rated your company very very low in your online survey. I hope you will act promptly on my complain as to correct my impression of you being inefficient.
My IUC No. 4601448621.
Yours faithfully
Dr. A. A. Alarape
I made Dstv access subscription on 12/04/2018,but I can’t watch anything on my TV,only telling me my channels blocked or may have been suspended.plz do something smartcard no.7017074552,mobile no.07030101374
I made a subscription of #1900 to this smart card 4258462462 mistakingly on 25/3/2018 instead of 42584624953 via my first Mobil app. , 08035217945, residential address : block 24 b+b camp, Ajaokuta LGA, kogi state.
Hereby is the bank alert for the transaction.
Your Acct 306XXXX419 Has Been Debited with NGN2,000.00 On 25-MAR-2018 21:06:30 By BILL PAY/10942552449781/42584624624953/D. Bal: NGN32,389.39CR
Please help me out.
Please I changed my decoder due 2 electrical fault and usued the old smartcard number to make payment,I did d last payment nt knowing DAT d old smartcard number had been blocked.dis was my new smartcard number(New 7018257668), old smartcard number 10254814915.this is the details of the !ast payment I made on the oldsmartcard number DSTV Subscription payment of NGN 1,900.00 for 1025481491 was successful. REF: 10942554468790.pls kindly transfer the payment 2 my new smart card number
Please my Dstv self service is not working place act fast please :smartcard number 41354911194 name MARY JEGEDE 08101013433 please work on it today
I made access subscription of #1900 on 25/3/2018 with dstv smart card 4258462462 on my first Mobil app. where I was alerted of the debit from account and a ref:10942552449781 was assigned. since then I cannot enjoy anything on my TV. Please attend to my request as matter of urgent .
I made access subscription on 25/3/2018 with dstv smart card 4258462462 on my first Mobil app. where I was alerted of the debit from account and a ref:10942552449781 was assigned. since then I cannot enjoy anything on my TV. please assist to resolve the problem.
I made access subscription on 25/03/2018 with dstv smart card 42584624625 from My first Mobile App. and I have been alerted on debit from my account.since then I have not view any in my TV. Please attend to my request as a matter of urgent.
Please am unable to watch Big Brother Nigeria, super sport 3 and 7 on my DStv, please help!smart card number 10135289378.Thanks
Please am unable to watch Big Brother Nigeria, super sport 3 and 7 on my DStv, please help! Smart card number 10135289378
Hello i need you to act fast on this because i did my 2000, sub on
29th of this month and the channel 198 is not showing and i sub
because of that , please help me work on that now so i can watch the
channel Big brother naija my smart card number is ( 10463280775 )
phone number 08054530751 customer name ADEBAYO please help me
tune on the channel 198 now Thanks
I can’t view bbnaija channel on my gotv. my SmartBand number is 2005123524. please assist
I made a DSTV access subscription with the smart-card number 1046323405.but i cant watch BBNaija pls restore the channel 198.. NOW.
Pls,I made a DSTV access subscription with the smartcard number 1046323405.but i cant watch BB naija pls restore the channel 198.. NOW.
Pls, I made a dstv access subscription with the smartcard number 1046323405 but i cant watch BBnaija pls restore the channel 198.. NOW
I made a payment of #1900 from my account with sterling bank PLC to my friends decoder number 1028292560 since on the 24th of march my account was debited but the decoder did not come up till when he had to go and pay another money into the account.so please I will like the decoder to be credited or my money should be returned back to my sterling bank account 0002482694 screen short is my evidence of payment alert Debit Alert!
Ac#: **2694
Desc: USSD/225878150941/Ussd Bills paymen t for DSTV Subscription DSTV Subscr iption transaction with sid 1414785 110/URANTA.SB/BILLS.PADBU
26-Mar-18 @ 3:09PM
Amt: NGN1,900.00
Av.Bal: 24,277.95
Enquiries? Call 070078375464
I’m on the gotv 1900 subscriptionbut i cant watch bbnaija pls restore the channel IUC number 2028729503 pls restor channel 29
Pls, I made a dstv access subscription with the smartcard number 41353980760 using access bank terminal makurdi. On the 13th March 2018. Till now i have no access to my channells. Pls act fast.
I did my DSTV subscription of 2000NAIRA on March 13 2018 in Stanbic IBTC bank but up till now, is not working. Kindly recticfy it. Smartcard no : 4250681543
Good pm. I made a subscription of 3800 on Friday 9th March, 2018 on DSTV No:10218842333 through my Zenith Bank e-banking but till now, we could not enjoy the service we paid for. Kindly act fast on this matter. God bless you.
Good pm. I made a subscription of 3800 on Friday 9th March, 2018 on DSTV NO:10218842333 through my Zenith Bank e-banking but till now we could not enjoy the service we paid for. Kindly act fast on this Matter. God bless you.
for the past 2weeks now i cant watch BBN, Please i need your help and to let me know what happened?
I MADE PAYMENT AND I WAS CUT OFF FROM VIEWING, PAYMENT MADE ON TUESDAY FEBRUARY 27, 2018
REF: 1378538880, I PAID 2000, MOB/BPT/1378538880/2025257584/DSTV BOX OFFICE WALL
ALSO I MADE ANOTHER PAYMENT TODAY 7/3/2018, (BOX OFFICE WALLET TOPUP)(42569783055) I PAID 2100 INTEAD OF 2000
Good morning.. I made a subscription of Access 1900 through my mobile since Sunday 4 03 2018.still haven’t activated till now
Smartcard number:10134439685
Pls, help me resolve this issue on time
I subscribe for Access package through my Wema Bank account since Sunday 4 03 2018 and the sum of 2000 naira was deducted but my act is still suspended up till now. pls act fast to reconnect me. my smart card number is 10134439685 and my phone number is 07069493110
Please my dstv smart card sc 1021016045 just stopped to show all other channels apart from the dstv free to air. myn phone number is 08039203873. it started yesterday afternoon while it was on for some hours, please help me to resolve it.
I made two different online payment for
my decoder no 4133582769 and the decoder have not been
activated
i checked online and found balance in my dstv
account to be 4,387.00
DSTV, it will be interesting to have an explanation why your Customer Service is not working, why all the phones are switched off and why my subscription is not activated 4 hours after paying N14700.00 please activate now. This is customer service at the poorest.
please help us to rectify our DSTV we paid three time and we need the reversal of two payment .. we paid for Access
IMG Reference No.
16121822020
IMG Date
02/28/2018 11:49:03
1043314092
Please help us for God sake it’s very urgent
I made double payment on 30th January 2018 around 13:56PM with the hope of enjoying the promo of four months which will last till April ending. i received message now that i will be disconnect tommorrow, pls help me correct everything now. this is my Smart card number is 42509007409
Please kindly assist to revert wrong payment made to smart card no: 4119286113 to the correct smart card no; 4119286116 (Ibrahim Rufai) this day 23/02/2018 from First bank plc. with reference no: FBN/BRH/MCN/23-02-2018/336406.
Thanks in anticipation to such response.
i paid twice into my DSTV account SC 10210158464 through my UBA acount number 2066892889, yesterday night. i used QuikTeller to make the payment.
my UBA account was debited imediately and Quikteller send message to me..
DSTV EASY PORTAL
Payments payment of
NGN 14,700 or
10210158464 was
successful. REF:
100174316913
and
DSTV EASY PORTAL
Payments payment of
NGN 14,700 or
10210158464 was
successful. REF:
100199283428
kindly help me resolve this issue.
ARIYO ROTIMI
LAGOS, NIGERIA
08181575287
I subscribe for family package 3,800 since yesterday and it hasn’t show yet …my Smart card no. 10210330311….Please i want a immediate response to be able to watch ,because am just lonely at home
pls I make a wrong payment of 6300 in dis account 10210302559 instead of 10313602079 name St Peters Catholic Church IBILLO
I make payment of 6300 to this rung number 10210302559. please this is the right number name St Peters Catholic Church IBILLO card number 10313602079
I subscribed for the family bucket by 1pm today and channels have not been restored. Please restore my channels, my smart card number is 10209761864. Thanks
I subscribed six thousand naira monthly just for me not to watch evening match outside. Dstv cant allow me to watch one of uefa champions match at home? Dstv is abusing its monopolistic power.smart card no 7018435185
Pls I paid for my subscription through zenith internet banking today but till no only one channel 100 is showing. My name is ezea samson chinenyeonu. My smart card number is 41119233785
I paid my subscription online 10th of February, but it was not activated. My DSTV no is 42509127801
I have been disconnected despite being uptodate
i want to known the due date of my dstv subscription smartcard number is. 10440991064
Our channel did not come up 3hour after loading the no is 42757507480
pls I made payment of #3800 since 3rd febuary. pls kindly reconnect me. smart card no. 1013516461, thanks
Pls I made online payment of 3,800 since 3rd febuary and since then I can’t get any channel. my smart card no- 1013516461.
My decoder has a problem of E30-4
Dear Sir/Maa,I Owolabi of Elega Road Imala Abeokuta, Ogun State. I am one of Multichoice street agent in this above Addrees in Abeokuta, I am sending this request to you, that there was a mistake on subscribing to IUC NO:10313627773 instead of IUC NO:10313625773.Please, kindly assist me in transfering this subscription to the correct account. i.e Wrong account statement IUC NO:10313627773;Name:A KOIKI RADAC C. And Correct account statement IUC:10313625773;Name:R BASHORUN. AMOUNT PAID:#1900,Seria No:NGN:14111718514822,Pin No:648427494496,Receipt No:15847527. Sender phone No:08066133578;Email Address: olatob@yahoo.com
Hello,
I was called in October 2107 that am qualified for bonus in January 2018 if I paid my subscription in November and I paid in November and December
Up too now I am not been paid with the bonus. My smart card number is 1017447288.
Thanks
I can’twatch BBN 2018 on my Dstv access. The smartcard no is:1020731512. Pls treat as urgent. Thanks
hello I subscripted my Gotv because of big brother naija,(big brother) channel 29 on my Gotv is not showing pls help me, this is my IUC number is 2017402023
Please , I need my newly swapped decoder to be activated.My IUC NO IS 7017072945
I can’t find BBJ and I whent to the office where in kebbi they asked me to call Dstv all the numbers are switch off please this is my ID number 10046901558
I mistakenly paid into my old DSTV account through quick teller
my old account is 41336380674
my new account is 1050568022
REF: 10942545427666
i made payment yesterday into 10433141792 since yesterday and am still not connected.
please payment was made into a wrong acc of 413547774188 instead of 41354774188.teller number 55799647 on the 28th of December.kindly rectify
please payment was made into a wrong account which is 413547774188 instead of 41354774188.teller number 55799647 on the 28th of December 2018.kindly rectify
I recharged since December 25, 2017 with N3, 800 for Family Package as against the N1,900 package I earlier subscribed for and up till now, the channels under the Family Package are not activated; they are not showing. My Smart card no. 7016746320.
you need to call dstv customer care for an upgrade
Please reset my smartcard no 42595012958 i paid yesterday online payment
my smart card number is 4119279049. i made payment via mobile app on the 27th dec 2017 and i am yet to see my dstv account activated.
please, i want my dstv account to activated today cos i paid via mobile online app on the 27th dec 2017 and i am yet to see my dstv activated. my dstv account is 4119279049. abacha electronics is the name of my account.
I recharged my Dstv smart card no. 1043423803 on the 8th of December 2017 i.e. 6,300 naira and now it is showing E19-4. I need to get reconnected as soon as possible!
I have made payment through online about five days ago and I have not been able to watch any channel. My DStv number is 41119443483. Kindly update to enable us enjoy your fantastic programmes
I recharged my account (1046301803) on 20.12.2017 and it has been active until this morning when it was deactivated for reason not known by me. I have been calling your customer service no. 012703232 but could connect. Please, look at the issue and reauthorize my account as the subscription has not elapsed.
E18-4 service is currently scrambled is the message on my tv screen from dstv. My monthly subscription is due every 07th of a new month and today is 27th Dec 2017 yet I’ve been scrambled. Why? This is mostly unfair and I’ll say here that it’s wickedness foisted on me for my money with you. All efforts to get any of your phones lines connected today have failed. SC 4135456461
Help my account is yet to be activacted i made a payment of 6,3000 for one month subcricrtion on the 24th of december and upto date 4108 6023 110
Please my decoder is showing E18-4 but channel 100 is working, my smart card number is 41192077067
I paid my subscription on 23 December 2017 but till now my Dstv is not activated .code 42822702025
l, Igberaese Simon resident at Auchi, Edo state, has a problem with accessing the channels of my dstv decoder.l recharged two days ago by paying #1900 for my bouquet and up till now can’t have access to any channel.My smart card number is 41353439114. pls help me to rectify the problem.thanks for your anticipated assistance.God bless.
2028726812 Akinbami Temitayo I credited the iuc no at last week Saturday with amount of 1900 through USSD and it hasn’t comes up …this is the ref no 02JTAK62139A94009
I cannot view super sport3 on my DSTV,my phone number is 08036400655
please can you upgrade my package for me i was on compact plus but i have paid for premium that is 14.700 that is what i just paid and my card no 10463228022 you can check the it and can you upgrade it for now
Trying to reactivate since two days ago but going after payment.my smart card no 41062873900
Hi, please I made a payment of #3800 via zenithmobile app on Friday 8th Dec, 2017, and again on the 9th of Dec 2017, I made another payment of #2,600 via my diamond mobile app to complete my subscription package of #6,300 but my decoder has since not been activated. My card # is 1049920178.
i made subscription for compact plus this morning and my account is yet to be activated. my account number is 10175417541
You have withdrawn super spots 1,2,5,6,11 and12 from what I enjoy for not defaulting since I purchase the decoder. Kindly restore or assist in changing my subsciption N1800.smart card no: 1031424139
how can I open a channel with dstv? the procedures please…. 07034323627
I use my first mobile account to recharge my account twice on 29/11/2017.but it not reflecting smartcard no 42535252672.payment number 154083563/2347039597, second payment 154083435/2347039597.i paid through firstmobile. Firsthand plc. Amount paid is 1900 twice =3800
I paid N1,900 for subscription and l was told at the point of payment,PAGA, that my decoder has been suspended.Though l have been around for about 3 months and due to that l did not subscribe. Please reconnect my decoder. My smart card number 4275768740. Thank you
please kindly help me out E18-4 ,my no 08064680276 here is my smart card number 4131975474.an have clean the card.
What is happend to dstv I make a payment about 18500 about 3hours ago and the channels ain’t come up pls help look the smart card is 1021884946
I mistakely made double payment of (#3800 instead of #1900) into this account Igwuo Emmanuella with the IUC number is 4622955378,receipt number 18219021 and the customer said she can’t pay for the additional money #1900, i want the money to be transfer into my bank account please .ACCOUNT NUMBER:3055915804 ACOUNT NAME:OKOYE MARYANN C. BANK NAME:FIRST BANK.
Pls I made payment of 3800 on d 27th of October. and they are saying my sub as expired. Pls I dnt undastand is not even up to one month yet.
my dstv no is 1050508487
name is evah Sandra ebiere
DSTV 41336399302 has been escalated severaly with your cso, but to no avail, pls look into this fast. SS3 has not been release yet and i paid b4 due date.
Pls act fast.
please I pay into someone’s account 2091201100 instead of mine 2029120110 through through through my mobile phone and the money is deducted from my account please what will I do now
I, made payment of 14, 700 naira as against 1, 900 naira subscription on d dated day 22/10/17, I have been to Onireke branch office with my bank statement and smart card but till now d money hasn’t be credited back to my acct, my dstv card numb is 10047297501 and my acct numb is 0066739411, Union Bank PLC, waiting to here from you.
Shola Bello
Benjamin okoro I paid for dstv decoder subscription on 13/08/17 for sc1044168462 I mistakenly paid to my old account sc 1030536981 and the payment was made 19.53 and again similar mistake was made again on payment for 3 months on 24/10/17 was paid to my old account pls kindly reverse the payments to my new explorer account no sc 1044168462 thanks and best regards
Pls I load my gotv yesterday so I did a mistake the gotv number is 4622469920 this is our decorde number so will did a mistake of pressing this number 46224669920 this is the wrong number. And is bank transfering Skye Bank
Account name is ADESOPE DAVID
I made a subscription of 1900 naira but my DSTV CHANNELS is NOT activated
smartcard Number : 10431016939
Please activate immediately because it shows inactivate
Good morning.. I made a subscription of Access 1900 with my mobile app yesterday.still haven’t activated.
Smartcard number:10405936047.
Pls, help resolve as soon as possible. Thanks.
Please can I pay for a DSTV package for someone in Ghana.im actually from Ghana but doesn’t stay there often, so can I be paying in Nigeria for it in Ghana
i made a payment of 6300 since 30/9/2017 nut i have not been able to watch any channel,,card number is 1005248110
hi,my name is jemilat,today i made a payment of 1900 for gotv into a wrong acct at 4.53pm ,am to send it to this iuc num 2028735373,but made a mistake to this iuc num 20289735373,pls we are one of ur dealers,kindly solve the problem for us as soon as possible,thank u
Hi please give me your number through my email so you can recharge my account always for me
Please I made compact (#6,300.00) subscription into this DSTV number 42719333793 through my first bank app. I’ve been debited since yesterday and my subscription is yet to be activated. Please help resolve this.
Pls i am Adeyemi Julius with 41319858613 Birnin Kebbi Kebbi State Re-Subscribe this afternoon only to come to my House to find out that that re-subscription not successful
I re-sub on my decorder yesterday evening 10483392113. but it yet to show.
help me out,just showing blank,1050512871,that’s my card figure,please help me out, very urgent.thank.
plz… help me !
I recharge my account about 20 Days ago but it keep showing me bad weather or wrong installation. this is my card no.10433317030
Hi, I just want to know may be my decoder can till work if l subscribe on it. Bcos it has been a long time that I subscribe on it. So pls I will like know. Smartcard no is 41320220571. Thanks.
Pls I make payment on Saturday through my first bank quick teller but it appeared I’ve not been credited. (2020665164 my decoder)ref no 10942532004149)
Fraudulent Scramble.
Smart card no. 42679031403
I can’ fathom why I was scrambled yesterday. This is not the first time. I have called and given a ludicrous response for instance bya so called Toyin.
I now believe it is a mistake subscribing.
Good evening to you, Dstv stop sawing others Chanel’s except Chanel 100 alone pls help me to rectify it for me thanks my Dstv smart card number is 10052492898.
I paid 3800 this evening 12th of sept with the card number 1046318423 and is not not showing .
Good afternoon,
My Decoder in not booting/ or not coming up for the past three (3) days now
Decoder No: 41354291902
I have severally sent messages of RESET to 30333 but no reply till moment.
Please urgently solve this issue for me. I will be grateful if it resolv
Thanks
Pls I made payment via zenith mobile app on the 5th of Sept and my account is still blocked nothing is showing smart card no:1029495771. I paid 16,900 for the full package
Pls I made payment via zenith mobile app on the 5th of Sept and my account is still blocked nothing is showing smart card no:1029495771
i mistakely subscribed on wrong luc on GOTV 2022534764
pls help me to change the subcription to this luc 2022534784 1250
Good day, Please a mistake was made while trying to pay for my subscription. I wanted to pay for 3,800 but I paid 1,900. Can I still pay the balance and get an upgrade.
The payment was made yesterday
1050512871,,that’s my card number,its a new Dstv Decoder,I have activate it,still not showing, just plank,Chn 100 only showing, please help me out,urgent please, thanks,
I subscribed to dstv on Tuesday 22nd August 2017, but from this afternoon 28th August we are unable to watch it, but, it is saying the smart card is not enable for this channel presently. pls kindly assist. My smart card no is 10409632832
I made a payment this afternoon through my first online up till now no access my smart card no. Is 10433863288
My mum subscribed the #2000 plan today but our decoder is yet to be connected and she has even seen the debit alert the number is 10052117552. Please reply us as soon as possible
I always pay 6800 every month and I can’t watch Champions League while others pay the same about and enjoy chanelle 5&6 why my own difrent my number is 07035737616.card no. 7016690105
The subscription for My dual view decoders was paid today by mobile transfer from WEMA bank app the amount paid was #16900.00 one of my smart card number is 1021081643. Pls am waiting. I have called 4 of your numbers not even one is responding
The subscription for My dual view decoders was paid today by mobile transfer from WEMA bank app the amount paid was #16900.00 one of my smart card noise 1021081643. Pls am waiting. I have called 4 of your numbers not eveone is responding
I re-suscribed to the compack package but it is yet to reconnect. Smartcard number:42886904590
I made payment for Family Bouquet on my Smartcard No. 41157327911. However, due to the new Premiership commencing on Friday this week, I Plan to upgrade.
What should I do to ensure that the balance on the family access is added to the new upgrade payment?
My hubby subscribed my xtraview package on d 29th of July 2017 #8,500, he made online payment thru GTB, the primary decoder is showing but d secondary decoder is not showing.d smart card number for d secondary is 1030602991, while d primary no is 1013563591, my phone no is 08037249981. Pls help me. Tnx
I made a payment of 2000 for access since 31/07/2017 and up till now no access.
SMART CARD NOS: 42909663306.
I subscribe for Access package through my Access Bank mobile application and the sum of 2000 naira was deducted but my act is still suspended up till now. pls act fast to reconnect me. my smart card number is 10463267137
i made a payment online since saturday but some channels still scrambled.smart card 42793190952
where is the address of dstv head office abuja
I recharged my account no 42522695625 through GTB but can’t watch subscribed channels afterwards. Money was deducted bt account recharge failed
I made payment via online butunable to view any channel my no is. 42522695625
I subscribed my Dstv account through GtB mobile but tIll now I’ve not been able to View any channel. Smart card no is 4263981263
i make a payment through my online transfer from Diamond bank Nigeria to this smartcard number 10459724067 since morning but uptil now is not showing what is d problem of multichoice Nigeria
I recharged my account no 41354162772 through GTB but can’t watch subscribed channels afterwards. Money was deducted bt account recharge failed
I recharge my dstv account no 41354162772 yesterday with 2000 through gtbank money deducted but service no restored. I can’t watched subscribed channels
I recharge my dstv account no 41354162772 yesterday with 2000 through gtbank money deducted but service no restored.
Ok I await restoration pls
Hello Team,
Pls kindly help look into this matter. Payment was made into this smart card number 10313709676 instead of the one written on the screen an it’s not showing at all…..
The payment was made through Gtb app of #2000.00 today
I made a payment of #1900 to my DSTV account but my line is still suspended after severally trying to reach you for reconnection. My card number is : 4133636279 while my phone number is: 08039555332. Kindly help me out as soon as possible. My name is Olabinjo Temitope. Thanks.
I have #1500 outstanding in my account, how do I balance the remaining #400
I have #1500 outstanding in my account, how do I balance the remaining #400.my no is 41320080413
I made my dstv yesterday 13th July through gtbank platform 1900 and till now it is not showing my smart card no 41259560476 I also tried logging in through dstv now app but the said my account details could not be found I have used this account for over five years Alex Iorbo please rectify as soon as possible phone number used for ref 08034925621
I made my dstv yesterday 13th July through gtbank platform 1900 and till now it is not showing my smart card no 41259560476 I also tried logging in through dstv now app but the said my account details could not be found I have used this account for over five years Alex Iorbo please rectify as soon as possible
pls I made a wrong payment of 3800 in dis account 4250685585 instead of 4250685584 on 8/7/17 I made use of flashmecash card serial no:NGN15051718204284
pin: 751214871889
serial no:NGN15051718204283
pin:478799683429
Pls help me rectify this problem my wife made payment on quickteller for Family package (3800)on the 3rd July 2017 to the number written on the smartcard 10305988346 instead of 1030598834.and ever since the station isn’t showing but we r still suspended. Pls help as soon as possible.this is my number 08022346850
Good morning pls my wife made payment for the family package on 3/7/2017 via quickteller to the number written on the smart card 10305988346 instead of 1030598834 pls how can you help rectify it as soon as possible because the station are not showing.from akko LGA gombe state.this is my number. 0802234685
I subscribed using my access bank app for #1800 package n it has not bn activated…. It was even telling me d card isnt recognized when i tried self help… Pls look into it… Card no… 1021799383
I made a payment of 2200 for pvr and 1000 for box office with quickly teller today 4th of july 2017 (dstv explora) but ive not been able to asses the pvr and box office please kindly rectify it and send a confirmation message to my phone number when its done please
Name. Timi Oluyomi
Decoder code..10416128980
phone number..+234 08089373482
Thanks
I made a payment of 2200 for pvr and 1000 for box office 4th of july 2017 (dstv explora) but ive not been able to asses the pvr and box office please kindly rectify it and send a confirmation message to my phone number when its done please
Name. Timi Oluyomi
Decoder code..10416128980
phone number..+234 08089373482
Thanks
I paid for access through quickteller and omitted the last digit of my smart card number. I used 4119215695 instead of 41192156952. Please how can I get help? I can’t even complain much since I did it my self. Thanks in anticipation
I made a payment of N3,800 for July and August (Access) 2017 but I did not receive text message. I will need a confirmation, please.
Name: Muyiwa Balogun
Decoder code: 4135341353.
Phone: 08133380407
Thanks
I made payment of 3600 and up till now my TV kept telling me that i have been scrambled and attimes it will just show me view for just 10 to 15 minute and still tell me that I have been scramble.Am an owner of two hotels a husband of 4 wife’s and a owner of an office in kaduna. I got mess up of my sallah celebrations with out view, with this I have no option than to quet to another provider.this is my SM number 4129161824 and my phone number is 08035975652
help I subscribe my dstv today with bouquet(compact) worth #6400, then I went and on it but it keeps showing searching for signal, pls help…
agent: Happy mood(001193)
customer no: 314359690
smartcard number: 42757550449
period: 1 month(s)
amount: 6300.00 naira
ticket: 7496365
date: 28/06/2017 09 : 19 : 16
status: accepted
Send the RESET command again with your phone as an sms
I made a sub of 1800 naira but I don’t like the package Pls help me cancel it am ready to pay for another Package my card number is 10134811602
I made a sub of 1800 naira but I don’t like the package Pls help me cancel it am ready to pay for another Package
Hello Sir,
I subscribe with my Union bank to DSTV 1,800 and it as no been connected. please i need to watch the confederation cup and that is why l sub today. My card number: 41130577475
Ref : 02FT33730C98744
ACCOUNT NAME: Medinat Oyekoya Abolore
I MADE PAYMENT ONLINE FOR N6,300 MY DECODER NUMBER IS 1040875585 KINDLY ACTIVATE MY ACCOUNT PLEASE
Goodday, pls i made a mistake by paying to the wrong account and i was debited, pls try and retify the mistake for me, this is the wrong account i paid into 4286905781 and this was the account i wanna pay in 42869057481, thanks
Hi,
I made an online payment of NGN3,600 on my DSTV with smartcard number 41157721758 and Account Name Moses Adeojo last wee Saturday (10th June, 2017). Kindly look into it as soon as possible
Please I made a wrong payment this morning to omojuwa account number..10174468288 instead of 10174468255 the name on the account is fakorede…please kindly help me out.thanks
I am Ajiboye Abiola my subscription supposed to expire on the 9th of June and I made an online payment on 7th of June for another month subscription. My subscription has not been activated till today 10th of June. Please act fast on my complaint by activating my subscription
Smart card number: 10441049912
I am ogungbenro Waliu Olamide from Iseyin so, I mistakely overpaid on the suscribe I done to your service, is amount of #1900 but after I got alert from my phone. I saw it that it’s #18000 ….then I went to ur customer ,say give me an advice on how to do it
.the day I paid #18000 is 28/5/2017 but it’s #1900 I wanted to to subscribe to .after the that I called you ur customer line, one of ur workers told me to go and resend #1900 .then I have done it …..my decorder name is adawasat ND my decorder Number is is 4601435369 ,bank account i wanted you to return #18000 back is :first bank Iseyin branch my account name is ogungbenro Waliu Olamide, my account number is 3041119566…………my voterscard name is ogungbenro Waliu Olamide, my voterscard I serial number is 31379299
Good day. I have made payment but yet to be connected . My smart card number is 41085993990
I made an online payment on 24th April 2017 of 1800naira for May and another payment the same day for June with respect to DSTV smart card no 10313529066 but I was cut off today 27th May 2017 and even after reset nothing has changed and my several calls to DSTV help line was not attended too, pls do the needful as my children have been denied the access to their varieties with respect to children day.
what’s happening for a while now I can’t watch channels and silver bird on my dstv access bouquet…
I made an online payment yesterday Being 24/5/17 At 7:04pm from diamond bank app but my dStV isn’t coming up.
Account name used for the payment:Nzekwe Romanus A.
My smart card number is
1020962552
The notification-E16-4
Debit Alert!
Acc#: ******0246
Amt:3,900.00
Desc: 1031DB1495649102232465042/BILL
Time:24/05/17 7:04 PM
good afternoon, pls when i wnt to load my dstv account on the atm i mistakely press dstv compact while trying to press access my account was debited #14,800.00
i subscribe yesterday through my diamond bank online banking on smart card no 1031348294 with the bank reference no DB1495535944999867562/bill the sum #1900 and up till now I can’t view any channel.
Hi!your services here(abuja head office) is crapy .customers were asked to shift space until it get to their turn.(what in the name of God happen to ur electronic system).the air conditioner is not working,the indoor air very stuffy. What I saw is a far cry from what abuja headoffice use to be.i believe DSTV is loosing it
I have pained on E banking for 3 months subscription, this are my details 1044106167, I couldn’t get any signal. please what can I do?
i hate this since three days now think i will switch to startimes serious how can i pay my own money yet u cant unlock my gotv check it thats my iuc number 2028915085
Pls I hv subscribed for a gotv recharge plus since Monday but yet I can’t make use of what I paid for.here are my details, IUC no . 4613898626, name:uche Ebiogwu,
please there is a decoder, we made mistake in loading the acct the right IUC is 4111871759 name: ameh….
the wrong acct we make the payment on is 4111871798 name: omugbe
I am having issues wit some channels dat stil shows dat some channels are stil scrambled,dstv no 41 541 2787 9 pls help me fix dis problems pls
Since I subscribed, channel 233 SELECT has been scratching while other channels are OK, wt code number 42523261883. Pls help me do something. Its urgent. Liadi Ishaq olawale. 07032479432.
I wish to operate a retail outlet.I need detailed information on how I can become a DSTV agent. thanks
What is the preamble to be a dstv agent or vendor? I wish to be a vendor here in Warri, Delta State. Please I need detailed information. Thanks you.
I changed my decoder and paid with the number on the smart card of decoder, up till now, my dstv has not come up
Dear Multi-choice,
I made subscription payment since on the 27th april,2017 but my account is yet to be activated.
Kindly fix issue as urgent.
Thanks!
I paid for my Dstv online yesterday and it has not yet open have been trying all means but it still did nt open pls take note pls
please reset my decoder i paid but it show E16-4 my card no is 42569117577
I paid for my DSTV subsciption since on the 28 04
2017 and it has not come up till now my decoder number 4282206311
I made 2 payments yesterday to new my subscription. I used FBN Mobile Payment with the following details:
Smart card no. 10210849062
Premium package
Pay bills no. 10942518889677
Time: 3.53
Date:27/04/2017
2nd payment on the same account
Bill Pay No. 10945518961234
Premium
Smart card no. 10210849062
The service up to now has not been restored. Please do the needful
am using collective acct no 4261329586. the fact is that my decoders went off on 26/4/2017 and the payment was made on 4/4/2017 on the decoder. when lodge the complain i was told that when dstv was doing upgrading that people were allowed to view without payment then, but d upgrading of my decoders were done last year 2016 at one of dstv outlet.this how i make my payment till date 26/12/2016, 27/1/2017, 04/3/2017, 04/4/2017. pls assist me so as to know where the problem emanated from
gud one
OLAYIOYE, E. Yinka
Since 24/04/17 I subscribed my dstv on my mobile app 1800 till now it has not come up dis are details of the payment Ref: 10942518696849/41354466397/dstv
Good evening,
please I made made payment of 3,600 yesterday and since then, the channels are yet to come up. It’s only channel 100 has been showing. I tried calling your call centres but non of them is responding. Kindly help with the activation. The smart card no is 41320370467. I also sent the RA with smart card no to 30333 no response as well. Please ensure its worked on. Thank you.
I try to make payment on my decoder and it keeps bringing ‘Customer account is closed. AuditRefrenceNUmber……… Please what does that means? My smart card number is 1040524681.
I had the same problem. I pay via Quickteller already and i was expecting my channels to come back. I checked my eazy account and notice the message “Customers account is closed”
I downgraded my dstv acct from N6000 to N1800 since 2 weeks ago. my account is yet to be activated. All effort to reach dstv customer care is in vain. My card no is 1021093846. Thanks
I mistakenly paid 1800 to a wrong smaart card number 1017254311 instead of smart card number 1017254316.I met that payment on the 11 April 2017 at 7.18pm.Quick teller sent me a ref. no. 10942517571020. I want that payment reverse and put into my account against my next month(May 2017) subscription.My name is Joel Siman Naman.Telephone is 08036018566. My email is joelnaman@yahoo.com. Thank you.
Pls help me reset my decoder I still have 2 months subscription …18th June, 2017 on it Access…. 4125936871. it was disconnected by DSTV few days ago. thks God bless
smart card number 4129123518 paid on 15th April. please reset
Pis for past two minutes have still not ass to my DSTV / this is card number 516142449253 :an the decoder number 2028495627
i made a N1800 subscription last thursday via my gtb acct to my dstv4256913455 which initially due today 17/04/2017 and it got due but my subscription is not yet done. kindly assist or send a number that i can txt. thank you.
pls i make payment true access mobile transfer,to my previous DSTV number 1043723303,kindly help me to switch it to my recent number 1043072330
Thanks.
pls since 14/04/2017 at 10;14am on friday i subscribe my dstv on my mobile app 1800 till now it has not come up dis are d details of d payment [1031DB1492161246953674012/BILL]smartcard no.4119286789 modinat biobaku
I made payment of 1800 yesterday at about 7.18pm that is April 11 and up till now I have not been connected.After the payment I got a response from quick teller with Ref. 10942517571020
HAVING PROBLEM WHENEVER I MAKE PAYMENT EITHER ON-LINE OR AT YOUR OFFICE IN ISALE-IGBEHIN, ABEOKUTA, OGUN STATE AND THE STAFF ON CUSTOMER CARE LACK GOOD CUSTOMER ATTITUDE WITH THERE RESPOSE TO CUSTOMER. MY CARD SC 4256932065. I HAVE JUST SUBSCRIBE FOR THREE MONTH.
MORNING, I WANTED TO COMMENT ON YOUR CUSTOMER CARE OFFICE IN ABEOKUTA, ISALE-IGBEHIN, OGUN STATE. I THINK THEY NEED TO BE TRAIN ON CUSTOMER BEHAVIOUR AND HOW TO TALK OR DEAL WITH CUSTOMERS WHENEVER. whenever we made payment there is always problem on decoder showing error mgs E06-4 and if you call they are so rud in responding.
I subscribed on April 4 for my commercial bouquet. But all the channels gradually disappeared. My customers were disappointed yesterday. 09026744617 .1021037847.pls its urgent
Pls I want to know how many months subsciption do I have on my account 1040981767 smart card number
I pay #1800 using mobile Skye bank app on Saturday 8/4/2017 but up till now my channels are not activated.
phone 07037453304
smart card 1044105396
Gombe State
I have made my payment through Diamond Bank mobile app, compact (6000) + 150 bank charge , smart card no 1030572064
I made N6,000 payment since 28th March to renew my subscription via Zenith bank for Smart Card 4256930769, but my account was not activated. I have written mails, submitted Proof of payment and provided ID, Bank details/statement showing transfer to DSTV on 28/3/17, yet i have not been credited back.
One Customer Care Staff…RIHANOT- OJO OBA had been exchanging mails with me with no tangible result. Please what do i do next? I have been forced to pay another N6,000 because my kids are on holiday, and i need to keep them busy. I need this case resolved asap please.
just paid #1,950 true my diamond account to reset my dest back
I just subscribe now and no channel is coming up. Kindly help to activate 1031445184, location Ibadan
I am using a Multichoice DSD 1110 ( 2) decoder. Is it possible to swap it for a HD Decorder? Awaiting your response please.
My decoder keeps going off and on,is there anything I can do about it ,
I paid #1,800 using Sterling Money mobile apps on 1st. April, 2017, up till today, my DSTV has not open. My smart card no. is 4119281445. Trans. Ref. No. 40984010. Yakubu Elisha Sterling Bank Account no. 0032031471
my decoder was to expire on 28th of March, so when I received the info on the ongoing promo. I went to the multichioce store around and paid three thousand six hundred but just now I came back to church to see that it has expired and I never received any 500 recharge . please what could be wrong? my decoder number 4286898694
I want to redeem my 500 Naira airtime I subscribed yesterday 31st of March My smartcard no is 1020827412 my phone no 08031124387 my banquet family
Please my subscription ended yesterday. I have paid for subscription online via paga. I have also done a reset via my phone but still my DSTv hasn’t come up.My Smart card no is 1043558367
Please what is going on with this damn stupid explora, Ive not been able to watch anything on it till now, Ive called the customer care over 20 times they kept saying they have not pass the promo that was suppose to pass on the explora and they will do it right away, My SC no:1025639196, if this problem persist I think I will have to call the installer to uninstall it and return it back to them..
Please what is going on with this damn stupid explora, I bought it on the 8-03-2017 in Ibadan DSTV head office Onireke and Ive not been able to watch anything on it till now, Ive called the customer care over 20 times they kept saying they have not pass the promo that was suppose to pass on the explora and they will do it right away, My SC no:1025639196, if this problem persist I think I will have to call the installer to uninstall it and return it back to them..
I subscribed #3600 for my Dstv on 16th March 2017 at Onitsha new market road and till now my Dstv subscribe has not reflected on my Dstv account 1020761688 ,I mean not working.
I have visited there office three time, the girl I pay to will check my account and said go home, it will work.
Till today still my Dstv is not working.
Kindly act uqently as am running out of patient.
You (DSTV people) asked me to pay on or before 23rd March, 2017 and I’ve made that payment this morning (22rd March,2017). I therefore request that you immediately redeem your promo of N500 recharge credit to my phone 07038664642. My smart card no. is 41355363007, on family bouquet. I paid via Quick Teller and received acknowledgement with reference no.999903413016; time 06:55:34 this morning 22rd March, 2017. Thanks.
You (DSTV) guys ask me to renew before my 21st march and get 500naira airtime,i have renew but yet to get my airtime.. SC 4122338443.My number 07037111550.
Still expecting your reply,
couldn’t watch all the channels i paid for #3,600 as some of the channels are always interrupted abd are viewed as it’s raining even though the sun shines. My smart card No: 4250816650. My neighour’s own is very bright.
Get a dealer to check your dish.
It may have been moved a little out of place by wind.
Dear All,
I downgraded my subscription from Premium to Family bouquet in Febraury 2017 in one of your locations in Osogbo, Osun state and paid N5800.00 for that purpose.
I was confronted with certain debit balance when I was to renew the family bouquet towards the end of February 2017 and thesaid location has been unable to resolve it till date.
Investigations from the outlet revealed that they did the downgrade but that DSTV system did not downgrade as instructed by them.
Now, there is a prima-facie case of fraud somewhere as several mails and phone calls to Lagos Centre have not yielded any positive result.
I cannot pay for somebody’s negligence and or system error and urgently need to subscribe for my family.
I wish to request management of DSTV to URGENTLY resolve this issue to avoid escalation and embarrassment.
Thank you
The BB9ja channel disappeared after i renewed my subscription. Any reason for that?
Smart card number : 10305959362
Mobile: 08181254328
Good morning, i made payment on sunday 12/03/17.i am on dstv i.and i paid 1440.but to my suprized,up till this morning nothing was posted and to make things worst,i was deactivated.the agent’s name is cable digit.no 373 herbert macaulay way,yaba,very close to sabo bus stop.my smart card number is 4279376946.
pls i make payment to my previous DSTV number 42508182815,kindly help me to switch it to my recent number 10409165767
Thanks.
I can’t view most of my channel. Have reset and restart it still not coming up. My IUC number : 2022017281
Pls help me connect my dstv. I paid 3600 for the past 18 hours and it has not been activated. my dstv number is 10276971172
i pay for my dstv today through my fcmb mobile banking with 3600…i cant view any station…smart card nober 10313700519
Please payment has been made since the 3rd March 2017 and up till this moment I have not been reconnected on Smart Card number>1021086019. I paid for the Compact Bouquet N6000. ALl your telephones lines aren’t connecting at all.
The name is Kadejo Ronke.
Pls help paid my sub some minutes ago paid 6000# before but paid #1800 now kindly help connect..smart card no:42522890740
This is on the behalf of Paul okechukwu Nwabudikes account, 1013549963 it was discovered that for 5790 bouquet, most channels that are meant to be there are not there like ebony life,Africa magic urban,nick Jr,nicktoons, and others I can’t find even bbn is not available ,I think something needs to be done .Paid on the 28th of feb
Pls for the past 6 days,i cant view my all favorite channel.
My Smart card is 4129116781.I usually paid N1,800 every month.
Payment has been made since 4th march 2017.
Kindly reconnect me.
You can reach me on 08028543232 and 08055043860.
i change my sub from 13k to 11k i cant watch my catch up again i dont know why its possible you help me fix this problem i have call your numbers i cant get thru … please kindly here fix things person … smart card number 1029496505
Subscription payment of NGN 6,000.00 for 1020846831 was successful. REF: 101402294529, quickteller 06-03-17. Reconnect my account pls.
pliz dstv i paid for 5 months on the dstv acess at 1800 naira,im supose to pay until may but now all of my chanels are closed i dnt undastand what is going on.
I subscribed on 2/03/17 for family bouquet 3,600 and channel 198 bbn channel was removed and dis package covers 198 bbn channel,your service lines are all not connecting…my smart card no is 41354267142 UGURU OBUBA
I paid 17,200 naira for my collective account in DSTV Ibadan office on the 4th of March,2017 at about 5:30pm. Its almost 24 hours now and my hotel has not been reconnected. One of the collective account smartcard number is 1043121960. Please help.
Pls i subscribe for 1month at 1800 but big brother channel is not there pls what happen bec i hav been watching it since with d same amount
I’m just fed up with dstv. How can all your phone numbers be unreachable? Sinceeeeee.I cannot watch catch up even though my subscription was renewed last week. SC is 1017550681
Am having error E48 on 10207338194. Please assist.
pls i subscribe on 1st of March,with smart no:42523383216,with phone # 08055713584,i can only view free stations
My subscription was terminated suddenly without a warning from you guys.went to the Bank to recharge and the teller couldn’t access you account. None of your known phone numbers are working. 41078186776. Please let me have a phone number to call for assistance.
Please reset my decoder. I can’t reach customer care after recharge with quick teller
I jost recharge my dstv through mobile banking and uptil now is not yet activated
I WENT TO YOUR OUTLET AT SILVERBIRD GALLERIA IN LAGOS TO PAY FOR MY DSTV AND UPTILL NOW THE DECORDER IS NOT SHOWING ANYTHING. PLS ASSIST AND RESOLVE THE ISSUE SMART CARD NUMBER 41130318128
Dstv is fraud.A very bug fraud.
I agree with you 100%
I subscribe for my dstv yesterday and up till now I have not been connected. My card number is 4133584106
The account name is efe akpovwe
I recharged my smartcard no 1043307425 since on friday 24022017 but it has not worked till date. pls do something.
Sorry 9570 that was what I was charged from my diamond app gone no 08069058017. Pls link my acc properly pls
I subscribed to my account 10409462339 yesterday but it’s not connected I use dstv premium HD decoder so I paid 9420 into compact premium HD pls help me rectify it fast pls
Sorry 9570 that was what I was charged from my diamond app
Sorry 9570 that was what I was charged from my diamond app gone no 08069058017
Am haruna Saidu am on family boundaries which is 3600′, but now I paid 13,980 for compact bt up till nw my account have no been activated, I paid through Internet banking my details are haruna Saidu smart card no 41192053183 Pls kindly assist
I subscribed on line on 22Feb,2017 and received a quick teller text that my DSTV subscription of #1800 for access was successful and jus for it to be scramble on 24th 2017.my smart card no is 10052005682. Ref: 10945513298634 of acknowledging the payment.
plz paid today for dstv through atm dis evening plz help is not working my smart number is 10283548914 and my phone is 08102678663 okk.thanks
Good day sir/ma,
My DStv subscription is still on but cant access any channel except the channel 100, i have sent the reset message and visited the self service page but all to no avail. please kindly help in rectifying the error please. smart cared number is 4261328687. thanks
my name is sunday ajao i pay for my card today 17/02/2017 and my tv still write e-18-4 service currenty acrambled pls help me my smart card no 42523335612 pls help
my dstv walka7 is showing e16-4 scrambed 4154103412
I activated my Dstv since Sunday 5th Jan 2017. all my effort to call customer is proved abortive. my number is 41259223380
I subscribed my parent DSTV on the 4th February 2017 card number 1005280679. As am writing to you now it has not being activated. Please I will appreciate if it’s attended first thing 2morrow morning. Thank
Please i paid for my dstv subcription on the 3rd of this month even before the expiration date. yet i was cut off. please kindly help to reconnect. my smart card number is 4286 893 9606. it is a collective account.
My name is Salaudeen muideen. Pls reset my decoder – 41291933145. I have used several means to reach the customer care
BEFORE NOV 25 2016 I WAS CALL TO MAKE PAY MENT ON DSTV EXPLORA NO 10294902134 BEFORE NOV 25 2016 THAT IF I CAN MAKE THE PAYMENT I WILL BE GIVEN JANUARY FREE BUT IT WAS NOT DONE I CALL THE CUSTOMER CARE LINE NOBODY RESPONDED MY ACCOUNT WAS STOP SO I HAVE TO MAKE PAYMENT FOR JANUARY I WANT TO KNOW WHY THE PROMISE WAS NOT FULFIL A MASSAGE WAS SENT TO ME ON 10-01-2017 CONGRATULATIONS DEAR CUSTOMER YOU HAVE BEEN REWARDED WITH ONE MONTH SUBSCRIPTION AS PROMISED FOR RENEWING IN NOVEMBER THANKS FOR YOUR PATRONAGE.YUR RESPONS IS URGENTLY NEEDED.
Mr gbenga they will not reply u. Same thing happened to me.
I Don’t think this application is working? I saw many pple complains no respond i also have cmplain. U guys are treating us badly
Please I made payment into this account for on the 20/01/2017 Sc1043397773 for compact plus upgrade but up till now no reconnection & I tried everything humanly possible to reached you on all office lines but to no avail,the account name is Mary contact :07055173519 please help reconnect & upgrade counting on you.
DSTV,why do you change my plan from 1,800 to 18,000.after making my usual payment on zenithbank internet banking i realized 18,000 has been debited from my account kindly revert my money and change my plan to my normal plan.
smartcard NO:4275489218
Please take this
I paid my subscription on the 25th of January this year and up till now my DSTV is yet to be reset. I have done all things possible but to no avail. Kindly assist. My Smart card no is 4256905857
Good day, I have paid my subscription since 3 days ago on the 25th of January and my DSTV is yet to be reset. I have done all things possible but to no avail. Kindly assist. My Smart card no is 4256905857.
Please help reset my decoder. I subscribed yesterday via online mobile banking. My dstv is still showing E16-4. All effort to reach the customer care via phone call proved abortive. Smartcard number is : 1031429562. My account has been debited since yesterday. Pls help out
Good morning Sir/Ma,
Please am having issues with my super sport 3 channel is not in my channels.
Please help and include the channel. Made payment of #17,240.00.
Details below.
4135492186
4275703742
Thanks,
Maiyaki Mafintin
08088688984
I paid my subscription about 10 hours ago and up till now the dstv is not working all effort prove abortive please help me reset it now thank you
Agboola Oluseye Hezekiah.
Smart card number 1004738999
wrong payment
Sir, I miatakenly made a subscription of 36000 on 30/12/2016
Instead of 3600, all my effort to get my money back prove abortive,pls bail me out.the affected account is 1021828350
Paid by Alhaji SANUSI Basiru
I made my monthly dstv access subscription via mobile banking on 21st January but I am yet to be reconnected. I sent reset SMS several but got no response thereby wasting my credit in the process..I am seriously disappointed with your service. My sc no is 4135407816
i reached using my ATM, I AM YET TO BE RECONNECTED.
SMARTCARD NO. 41192653743
PHONE NO. 08034198509
mera chainal close hai pz open my chainal id 01518899632 close chainal 229,254,555,559,560,567,568,658’666,810,811,813,814
my dstv chainal please open chainal n 229,254,555 559,560,567,568,658,666, 810,811,813,814 my name Harikesh bahadur id 0151889632 mobil n 9532183618
Good day, how am going to get Big Brother Nigeria to be added to my DSTV family 41291777427
I don’t know why DSTV is so quick to scramble one’s subscription yet hard to unscramble. I paid since yesterday the 16th of January, 2017. My subscription is now scrambled. It’s so annoying yet it is equally more so that I can’t reach your customer care. You people are so annoying seriously. Reinstall me and thereafter I’d seize to be your customer. I’m fed up! SC 1029473780
I made payment on 17/2/2017 but my account has not been activated 42535526158
my name MKPE EMMANUEL, I subscribed at to DSTV since December uptill now is not showing card number 10283025087
I just subscribed now and I upgraded my dstv to dstv compact. Please kindly upgrade me now I want to watch the match I upgraded for.
Dstv number: 42886986829
Name: Adeniji Mayowa
Phone no: 08060760096
hello my name is Audu baba a multi choice viewers from eastern Nigeria one thousand gritting for all multi choice workers my purpose of writing this massage is to inform multi choice that we are not happy we all knew that multi choice are trying to bring all football live to us but how about copa dey rey we like watching the match but no way please we pray for DSTV to make this match live in Nigeria
I SUBSCRIBED ON 2ND OF JANUARY 2017 VIA MOBILE BANKING BUT I’M YET TO BE CONNECTED. ALSO YOUR CUSTOMER CARE NO 08039043788 HAS BEEN UNREACHABLE AND THIS IS NOT INTERESTING AT ALL. KINDLY DO THE NEEDFUL.
SD NUMBER: 4261352458
DStv agents have been ineffective
please i made a payment into a wrong account 2019436441.my is 2019439441 i need a reverse to my account
My smart card No 10409461364. Pls check the expiration date. Why did u suspend my account? And ur line is not reachable
I subscribed with 9300k which is suppose to expired on the 3rd Jan. Now u hav suspended my account. Why?
you sent us message 08034306595 as free month viewing in january when you renew sc 4135370877 before 25 Nov. why do you have to lie to convince people to patronize you?now we have been disconnected today without any prior notice either.
I brought a Dstv zapper from Dstv office after the installation am still getting E107-4 from the channels apart from the free channel. what shall I do pls nah
Need dstv customer care number
I subscribe through my mobile since 17th of DEC ,and it not activated o,pls do something o,smart card is 4129130880
i paid since 12/12/2016 through bank transfer and have been sending the reset msg its still not working DSTV plss reset it for me decoder number 4135388845
Pls. I made a payment for Access since a week today, but my account is yet to be activated. I am on a 20% discount.my smart card no. is 4279376901.
Thanks.
send your reply to email box
okay
Good evening
Pls I made a payment of 1900 and latter mistakenly make a payment #2000 to my customer account again today pls I need u to help revise the money
The smart nob is 42887094409, the name is akeju simpson and my account nob is 3093887358 olorunfemi omolara
First bank…thanks
don’t publish my email address.
regards
emeka
My decoder is faulty and I want to swap it with another decoder. my smart no. is 4261331375 and location is Nnewi, Anambra State. i need your urgent response. regards, emeka
My smart card is not enabled
my smart card account was credited with #1800, yesterday(Sunday),with FCMB mobile, & am yet to be able to watch any channel. Though I was on DSTV Family, now I want to change to DSTV access. my smart card number is 42542272432. Thanks.
please I wrongly subscribe to a wrong smartcard no that is 42541273766 but the correct smartcard number is 42541273746 please help me change it. thanks
Is there any promo for this December,and if there is any how much is it going for?and can someone get it down and install it later.
Thanks.
i made payment on the 8/12/16 now my decoder can’t even load talk more to see whether payment has being effected
my card number: 42909157812
I have paid my subscription since 7/12/16 through bank transfer. My card no is 42887000307. Please reset.
Pls I want to know what happened to my payment, customer care called and said if I could pay my subscription I will get a bonus of 500 on my card but something very funny has happened since 7th of December that I paid. I have not accessed what I paid for. What can I do bcos I have sent a dozen reset to 30333
PLS DOES DSTV COMPACT PLUS SHOWS AFRICAN MAGIC PLUS? THAT IS AFRICAN MAGIC SHOWCASE IN THE DSTV COMPACT PLUS PACKAGE?
I have just paid my DSTV subscription(Family) N3700.00 but is yet to be re activated. My Smartcard no. 1017229066 and below is the online payment details: WPY PURCHASE @ 1481229973164 http://www.vt. Please, re-activate my account.
Please help me to reconnect my go tv.2022268393
l subscribed to dstv since yesterday uptill now is not showing. card number:41306487574. ls really unfair with this kind of stress that dstv is subjecting customers to. l have wasted a lot of credits in calling dstv only to be answered by the computer. God will save us in this country.
DSTV HAS BECOAME 419 WHEN DONT SUBSCRIBE ,THE WILL START CALLING EVERY DAY, AS SOON AS YOU SUBSCRIBE , MAY BE YOU HAVE AN ISSUE THE COSTUMER CARES NUMBER ARE NOT GOING THRU . I WHEN TO MAKE PAYMENT , I INSTRUCTED THEM TO CONNECT ME. THEY AGREE AND TELL ME TO, UPTILL NOW IM NOT ABLE TO VIEW ANY THING . AND THEIR PHONE NUMBER IS NOT GOING .IT HAS BIGN LIK THIS
I mistakenly ticked compact instead of my usual compact plus and the transfer payment already gone. What can I do to get my normal compact plus?
I need one DStv Nigeria and will like to know the price please. Thanks
DONTBUY. DSTV IS NOT RELIABLE. THEY ARE ONLY AFTER YOUR MONEY. AFTER THAT , U NEED TO CHASE THEM ABOUT TO CONNECT YOU TO THE SERVICE.
Please I have renew my decode since morning and is not showing
How did it eventually get renewed?
Hi, I made payment on Saturday 26th November and still my account has not been activated, I did reset but not activated. My card number is 4135522907.
Please I subscribed via mobile banking yesterday and my channels are not showing…my smartcard numbers is 42868954696. Thank you.
Hello. I subscribed through mobile banking but it can’t open . it wrote connection to the dstv is lost . Pls help me to switch it back my card number 42719170278.tnx
PLS WANT IS THE NAME OF THE FILM U PLAY ON SUNDAY MORIN AROUND 3:30 AM TO 4:30 AM PLS WANT IS THE NAME OF THE FILM AND THE DIRECTOR NAME THAT HAVE THE FILM BECAUSE I LOVE THE FILM PLS TELL ME AND GOD BLESS U
I made payment at one of of d outlet at Dstv Abacha Road etisafrica global. With this phone number : 08030602168 my account has not been paid since on 21/11/2016. I have not bn able to view any.
Pls my decoder number is, 10314136721 I made payment since 21/11/2016. My account is not activated yet. And d outlet at Abacha Road, etisafrica. This is d owner of d Dstv outlet number 080 30602168. Right now he is not peaking my calls. I advise dt u don’t give just anybody ur liason to operate any how. Also I made payment of #3600.00 pls. U know things are now!. Pls address ds issue as a matter of urgency.
I subscribed today but my account is still suspended
how do I make a subscription online
e16 error after payment with iuc number 2021878701
please I made a payment yesterday and my account is loaded yet, I need help. my account is 42595506314. I have sent three messages for reset and didn’t get any reply
good evening please am having problem with my dstv after loading please help me out my children need to enjoying the service tonight thanks My dstv number are 42569934351, Register name Also Sunday
I paid true mobile noting shows up, I need solution fashionconcept31@gmail.com
My name is Folorunsho, i make a sub since yesterday and my DStv is not working yet. please help me to reset it. Thanks
I am tired of having 4 u 2 always terminate my Acct before d due date, ds is about d 3rd time its happening, our due date is 7th Nov n we’ve bn cut off since 2nd Nov and always without compensation. Help as soon as possible, acct no: 4122270551.
please I just subscribed my DSTV and I mistakenly paid 1500 as against 1800 how do I rectify it?
All your customer care lines are out of service. I have reset my Gotv several times but lots of channels are still not showing. Please restore all channels especially 14 & 95.
My dstv just ceased, showing my smart card may not have been put correctly. Nobody tamper with the card. Pls need your help
Remove the card, wipe it and insert again.
Pls my gotv is giving me 14 channels instead of 58, pls whats happening? I cant watch my favourite shows. Help me out pls, Asap.
how do i subscribe online
what happened dstv? what is happening wit calling cup tody we lost confident on u guys, hope tomorrow you are going to fix it.
what’s happening dstv? d channels are not displaying right now,even when d football matches are ongoing.
Pls, correct the error code in my dstv
I have subscribed for the month on 21st October and have been accessing your services until this night when it shows error code. Pls, help me out.
I made a payment into a wrong account and I want to transfer it to the correct account
I just downloaded dstv now and I don’t hav a dish or smartcard. How can I successfully watch dstv on my phone
i have just learned that my dstv listings here in Nigeria are different to that online dstv listings. The reason i highlight this is that Channel 208 tomorrow shows a very emotional match which will be covered world wide in the rugby world, but seemingly not Nigeria.
All us expats here who follow rugby will be unable to view this great and emotional event at 1pm tomorrow.
We sincerely request if Dstv can carry that match “Munster versus Glasgow” on one of its Nigerian sports channels?
gud afternoon pls i need your help , i make a paymet of dstv 3month wish is 10,800 i make a misstake to pay 11,800 how cn i get my 1000naria back
Likwise me I want to change my mobile number from the previous one given to dstv and my email account quincyojong@yahoo.com to ojongquincy@gmail.com
Hi.. i will like to change my dstv mobile number.. how do i do that please?
pls dstv or whatever u call yourself,whenever I subscribe I want it activated immediately,you people dont add one day to my subscription date so why delay my activation,dstv u better stop misbehaving ok,because I realky dont kw what u people are up to;stealing out days from my money.i will soon go public with ur misbehaviours.Rubbish.
I subscribed my gotiv decoder since afternoon with ICU number 4601587474 and it has not been activated. Please help .
please i paid yesterday in Abuja and my wife paid into the same account in portharcourt ,please extend the period to two months.account no. 42737235350
I made a payment for compact plus on dstv explorer n I can’t even rewind or do any of the Explorer features. Pls I need a solution. Yinka
Hello multichoice please i was called from your office that i have been given a bonus of 50% and i have done all the necessary requirement.How can i be trilled into making a half payment yet i can not be a ble to use the decorder.please try and activate my account please.i really feel pissed off with this problem.here are the details of the decorder 1030586366.
Please, my screen is showing E18-4 is currently scrambled on movies stations like Africa magic zeeworld etc, some other informative stations like channels are working. My dstv card no is 42508378231 After making payment on 26th sept 2016 of #1800. Thanks, your prompt response will be appreciated.
Please transfer the N1800.00 (one thousand eight hundred naira) I paid to my DStv account of smart card number 42584395737, which is not uploaded to my GOtv account of IUC number 2009492372. The pin number of the smart card is 424241118428 and serial number NGN16041617240851. I will be grateful if the transfer is made.
My name is Nsikak Robert Afangide with DSTV decorder number 4112998638. I made a payment of N3,600 for my subscription from my Access Bank mobile application on the 16/9/2016. Up till now, my decorder has not been activated. I need your attention to rectify the problem. Thanks. Nsikak Robert Afangide.
My name is OKELUE Gift Adindu, made payments of #3600 for my DSTV decoder number 10314401596 from my diamond mobile app. On 20th September, 2016 and have since sent Reset messages to 30333, up till now my decoder has not not being activated. Pls do the needful . thank you.
I made payment of 1800 for my Dstv, card no 1030599037 on 13th. This evening zee world started displaying this channel is not available in this country.. And sometimes your decoder has been deactivated. Contact customer care.
pls I made a payment of 1800 naira for my subscription through my mobile banking bt for d past 3hrs I haven’t been reconnected pls help out
I made payment of 1800(Access) for my Dstv, card no 4279304101 and 8hrs now, it has not been activated. Pls reconnect
I subscribe the sum of #5860 to my Dstv this morning through my online mobile payement, and since that the money have not yet confirmed.
My card number:10314219964
Phone no:08032764283
Please i made a payment of #6,000 on 16/09/16 into my account number 10305957614 for Compact Plus after been disconnected few days ago. Please help me to reconnect it back.
i made a payment #6000 just few hours ago the cashier told me to go home and turn on my dicoder and since then it yet activated and am wasting my fuel doing that please i will be glad if you can help me get it fixed
Card #….10218210572
Oladele Raheem
08152928061
Please help me activated my account..i have this message on my screen
The smartcard is not for this channel.it may be your account has been suspended
Smart card#10195132575
Name bamidele samuel
Phone#08038092509.
i subscribed #6000 on saturday and is not showing my smart card number ….. 41355016654 and my name is mr olasunkanmi adeniyi please do it for me now
my smart card no … 41355016654 please do it for me is not showing
Please sir, I made payment since yesterday and up till now I can’t view any other station apart from channel 100. Please, kindly help me re activate it. My smart card numbers are 4250442805. My children are unable to watch their favorite movies all because it has not been activated. Thank you as you rectify the problem as soon as possible.
I subscribed for two months which only showed for one week and stopped. I’ve tried clearing error code 32 online but it still doesn’t show. Smart card no 1028331497
Kindly reset my subscription I paid not quite long. 4271932414
Pls i subscribe today 10/09/2016 but the smartcard is suspended pls help me out
The smartcard number:10313904921
Thanks alot contact me 08165815458
All customer care numbers not connecting how can one contact you guys..paid for my dstv via my accessbank act.it has not been activated
Pls kindly assist, my walka7 stopped walking on Sunday,
Hello,my name is UHAMA CHINONSO, I subscribed my DSTV machine with #3600,today been 6/9/2016.and is not connecting,it keep on telling me that my account has been suspended, that I should contact the multichoice centre.my smart card number is 1031 4275 081.thanks
send for a reset on 1020968385 to 30333 for d past 1hr bt no response….pls hw does dis work
Sometimes payments do not reflect immediately.
Wait 2hours and send the reset code.
It should work.
Good morning multichoice Nigeria. Pls i recharged my gotv- 2019345452 yesterday morning online but it has not been activated since then.My account has been debited already. Do help activate it in order for my family members to enjoy value for money.
Thank you
I made payment to this Iuc number 2018698452, on 27 of August 2016,and a replied was sent to me confirming that the subscription was successful but the person I subscribe for said it has not being working so I asked her to bring the decorder that was how I got to know that it was a wrong number please help me ratified the problem this is the right iuc number 2018618452,name Christopher mbatuegwu, phone number, 08025992951,this is my name and number below..
Hi, i just called the customer care regarding my dstv extra views two months subscription which was made on the 23/08/2016 and expected to roll over this 1st of September 2016. The multichoice card number is 10256178970. the address of agent office is plot783, festac link road. i await for your quick responds. Thanks
Best regards
After making the payment yesterday, I forwarded SMS RESET 4131978212 to 30333. up till this moment, my decoded is yet to be activated.
At one time, I also make call to *288#, only to be told that my surname does not match the one in your record. Please help.
I subscribed using quick teller and I noticed that I made dual transaction because my subscription was not activated. From Friday down to this hour it has not come on. Please tell me what.to do?
Dstv code 42504238348. 1800 subscription..
Please reconnect my dstv the reset it have done it 10 times yet my dstv is not showing 4122279687
Pls I made online payment of =N=1,900(inclusive of =N=100 conveinience charge)through quick teller reference number 101401593877 on August 25,2016 and I have not been given viewing access up till today(27/08/16).
However, I made another payment today(27/08/16) with reference number GTB/web/3nqt0001/DSTV/27081642219/00003970 which currently gives me viewing access.
I want the earlier payment be reversed back into my bank account.
Thank you while I await your response.
Olatunji Muideen Ajibola
Please I got from ur company about ur dstv esplora
having problem with ma premium subscription not yet activated since tuesday 23rd pls do this asap
card no 4122272150
please i subscribed to a wrong pin have called customer care,sent email and to no avail.what should i do please.
please i subscribed to a wrong pin have called customer care,sent email and to no avail.what should i do please.
My decoder have been displaying E18-4 error and this is frustrating. I have paid for viewing and not this error. What must I do to rectify this?
I got connected to DSTV Jan 2016 and ever since then it has been one problem to the other. I have never subscribed within the month and get home to watch what I paid for rather I will have to return to their office again and due to the nature of my job: I only subscribe on sat so when I have issues it’s another wk sat I usually resolve it. it’s either after the payment nothing shows or if it shows its only 2channels that will show until I go back to the office b4 it gets resolved. I can’t subscribe online or pay with my card cos of these issues since I go to your office and encounter all these how much more when I pay online? For this month the message is, There is no signal. This may be due to bad weather or a faulty connection in the installation. multi choice is the worst company and need to be customer service oriented. I need to sell my decoder, help me find a buyer. my monthly subscription is 3,600 n no is 10283059557
I subscribed since 10:am in d morning and have sent my recorder number to 30333 but still on channel 100.have off d recorder like 5 times but still on 100
my name is peter taiwo, I paid for Dstv compact which was 6000 on 12/8/16 to T-Sat communication at no 250 ikorodu obanikoro Receipt no 000451, smart card number 4275694454, my phone is 08037130584 but have not seen pictures for over a day now, kindly reset so that I can see pictures.
I paid yesterday for a new package of compact plus from family and I need to be connected to compact plus but all phone lines are not going. My card no. 10210630884. Thanks
It has been long recharge my Dstv because all this unnecessary fluctuation of service. please open my Dstv I paid through my app yesterday.10047572861 Ayim Demort Stephen
I recharged for full bouquet yesterday evening after I failed to subscribe before I was cut off. My dstv currently isn’t showing any channel apart from 100. Pls I need your assistance as I recharged to follow football actions today. RA 4115719314 and smart card no is 41157193149
I subscribed yesterday 12/08/2016 and unable to access it…
card number: 42542651445
My decoder no. 102182074, I made payment on 3rd of August 2016. I can’t access my decoder but my walka is showing. Error code E16-4
name PRINCE ADEBOLA ADESANYA TEL;08023423039 EMAIL;Adeadesanya14@yahoo.com card;41336090885 pls reconnect. check ref;qtbpadstv/4133609085/1622. quickteller 999921474848
my cable is not showing channels and siverbird tv kindly rectify. and you havnt reconnect me.pls check i made my payment tru atm on 7/8/16.
i made a payment of 13,980.00 on 7th of aug 2016 tru atm cash transfer-qtbpadstv/4133609085/1622.and i also got alert from quick teller that my transaction was successful with this ref:999921474848. pls kindly update my trans.thanks.
please make the correction i paid into the wrong acct
41336090885 not 4133609085
My dstv has been disconnected today. I subscribed #1800 yesterday. my smart card number is 10313867250
I received a call from your server to make a payment of #900 and to have an extra one month free and I have made the payment, yet nothing is being display on my screen except my dish. Here is my smart card number 41354352852. I will be glad if my issue will be given maximum attention. Thanks
Pls can u connect all other stations on my Dstv.its just two channels that are showing.Also connect the it to the dual view.my numbers are 4115745436 and 42886752346.tnx
Please activate my dstv. I paid on Thursday cash and have not been connected. My smart card number is 1017263928.
Good please I want to express my unsatisfaction the way I’m been treated by your company at the towards the end of may 2016 we got a call that if we can sustain our payment plan for the next 2 that by August we will not have to pay any fees and we kept to our plan but to my shock my subscription has been suspended without any notification this is very unfair 4132004124 1
Please kindly activate services on my decoder with smart card number 10183678332 and phone number 08031352715. The payment I made on 05/08/2016 is already reflected on my account on eazy.dstv.com since yesterday I’ve tried all the ‘do it yourself clear E16 error’ and non worked. Pls can you also explain why a payment made on 05/08/2016 will be due on 28/08/2016, isn’t it suppose to last a month?! Cos that’s what I saw on my profile!
Please reactivate my decoder I have just pad online for Premium Extra View with the number 10254122822.
I have just been informed that I should have just key without the last 2 which is the control number. Dies that mean I have lost 16140? Can my account be credited. It is I’m my wife’s name . Nnenna Offia with a phone of 08033391434
Hello I just call ur consumer care as me to send mail.I wrong pay on wrong iuc number pls help me out the wrong (46133320056) the right one (4613332056) name oriji Theophilus 08033313782.date on payment date 5/7/16.payment reference (63816082)card pin (944745362453) serial noNGN26041617186856.I be glad is my complain be treated
I want to downgrade from compact bouegay to family bougey,meanwhile have unknowingly gone ahead to make payment of 3600 before the downgrade.Can you please rectify it my Smart Card no is 1031352720
This fornicator is also here.
Kindly help reconnect my service please. I cant sent text with my registered phone at the moment. My card number is 4119213410
My service is off again. Cant understand what this is all about.
My naмe ιѕ celeѕтιne,I worĸ wιтн Aғrιca мagιc orιgιnal ғιlмѕ,I ѕenт ѕoмeone тo ѕυвѕcrιвe ғor мe yeѕтerday vιa,мoвιle app,вυт нe dιd тнe wrong pacĸage ғor мe,and I wanт тo ғιnd oυт if I coυld add υp ѕoмe мoney тo geт тнe real pacĸage I needed Gor #6,000.ѕмarт code: 10254815789.тнanĸѕ wнιle I awaιт yoυr reply. Thanks
Yes you can, kindly place a call to speak to one of DSTVs customer service representatives.
My Dstv machine with smart card number 4101777427 has being stolen in my house by unknown persons.
Please what is the next line of action to retrieve my smart card number and possible maintain the card number.
GoodDay
My DSTV Subription is due to expire on th 8th Aug 2016, and i have since been disconnected on the 1st Aug 2016.
Decoder 4256923873
My dstv suddenly lost signal about 11.30 pm yesterday and have not come back til now. My subcription payment is not due till 9th of Agust. So why have you cut me off before time it also happened last month ,your people came and said I needed to change the monitor outside,which I complird!! Why this. Am tired of complaining,if I can’t get value for the 9,420 I pay monthly,I guess you are telling me something. Enough is enough!! My card no is 1017324244
Please may I know why I cannot get channels television signals and silverbird tv signals in my house? Some of my friends are complaining too. I live in Yola.
I made payment on 29th July, 2016 and it is displaying an E100-4 and I have send my number to 30333 but to no avail. Please connect my Decoder. Smart card No 4111858450.
Sorry l didn’t include my number. It is 42507397752
Please reconnect my Dstv. I paid even before the expiry date yet it was disconnected and now and E06~4 is flashed on the screen and l have tried everything without success.
Kindly upgrade my subscription from family to compact plus,payment made July 25,till now still on family,please rectify. Smartcard number 4129119171.
Pls help to reset my decoder. This is my 1020976094.
I have paid since afternoon and it has not been reset.
Thank you
kindly help to upgrade my subscription to that of N3600. I just made payment into the account and my smartcard number is 4119267192
Pls kindly reconnect my recorder, I subscribed for d past 2 days but couldn’t view any channel apart from CCTV. 4135445839
Pls reconnect my decoder
42569286828
please kindly help to rectify my subscription problem. just subscribed now but is not showing. smartcard number 4252256236′
Kindly help rectify. I subscribed this evening but nothing is showing. This is my number 10305701343
I subscriber my DSTV but the account is credited I load by first mobile please help me this is first bank account 3079137336 this is transaction date 20-06-2016 & narration FBNMOBILE BILL PAY /10940827011 MY SMART CARD NO IS 4282270399
I subscribe my DSTV but the account is no credited I use first mobile to subscribe please help me this is transaction date 20-06-2016 first bank account 3079137336 narration FBNMOBILE BILL PAY 10940827011 MY SMART CARD NO 4282270399
My subscription expire yesterday and i subscribe today, till now no sign of d channels coming up. Pls 10218506201
I have subscribe my dstv and the channels are not showing pls help me to correct it 10218506201
All I get whenever I put on my recorder is my smart card is not properly inserted. I will have to put on and off for a long time before it comes up.am feed up, feel like moving over to star times.this is my smart card number 4135412266
For the past months whenever I recharge
my account but it’s on and off shows E18-4, E32-4, my account number 4133588122
I recharged my dstv on the 5 July,but its not showing,pls this is my smart card number 20093341759 and this is the mode of my payment,paid through UBA internet banking rmks.vsl/ umobnig/rbpt/97493615/2021624964/gotv.
I recharged my datv on the 5 July,but its not showing,pls this is my smart card number 20093341759 and this is the mode of my payment,paid through UBA internet banking rmks.vsl/ umobnig/rbpt/97493615/2021624964/gotv.
Hello DSTV team
I paid for my subscription three days ago, but always showing error message E18-4 service is currently scrambled. Please help me rectify the error. 41336179274
I subdcribed on 6th July 2016 at kano main branchyet I’m not connected to my channels despite personal complaint at the office.Here is my smart card no 1004
Hello,my Dstv was suspended few days ago so i made online payment yesterday evening but until now is not yet connected.Please kindly check it for me and fix it back,here is my smart card number 10305957614
My decoda had been shoing this error E04-4 that is insert smart card
please help me with my Gotv,i made a wrong payment into someone account and i made the payment online,this is the wrong IUC NO 4601750176,mean why this id the correct IUC no-4601750175,please help me transfer the money into the right account.Gsm 08189738355.Reference No109201248425
Pls rectify my dstv channel. My African magic channel is scrambling one after the other and my subsciption has not expired. Dstv code is 4288675301.
Pls have pay for my dstv subscription but not showing have try all the customer care too pls help
My Card No:10208203090
Pls have pay for my dstv subscription but showing have try all the customer care too pls help
My Card No:10208203090
I have subscribed since an our ago but the error is still on my screen, pls help me. My card number is 1020824989
I paid for Access some minutes ago through internet banking and it has not been activated. Please activate my account 4133626402. Thanks.
Paid yesterday and yet to be activated, please rectify. Account : 42507520403
I have been up since yday but nothing has shown on my screen. Smart card :no: 1004787893
Pls rectify payment made to account 4253949067 instead of 4253494067 through JOO-KEE system with receipt no 001466 on the 30=06=2016.tel 08141213536
I was on dstv family (3600). I wanted to switch to dstv compact (6000). Buti dont have the additional packages. Dstv no. is 42909609986.
pls reconnect my DSTV because i have paid since 11am on Jul 02,2016 and unable to access any channel. My last subscription expired on Jun 19,2016 . My DSTV Card number is 42793533904
pls i paid 2 month on 24 of last month,my dstv is soppose to expire 24 next month July,but is has been cut off…my smart card number is 1031403438 ,ifeanyi ibekwe
I need complete DSTV and the location were I can get it at Benin city Edo state
Want to swap my DSD 3U to EXPLORER, How much will it cost me DSTV?
pls, i have an old decoder but i don’t know if i can change it to new one because am not around since 2012, just get back. pls feed me back . my former email is charlesomoh4real@yahoo.com but now the email below is current one am using. thanks
Hi, I disconnected my dish some months back when I was relocating and I just mounted back the dish and paid for subscription on Saturday 11th of June, 2016. But as at this movements after series of messages to the 30333 short code and easy.dstv.com self service, nothing seems to be working. E30-4 is the error displayed on the screen. Kindly help to resolve this issue. My smart card number is 1005260953. Thanks