Airtel Nigeria Customer Care Number

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Airtel prides itself as one of the leading Telecommunication Services providers in Nigeria.

Airtel has well-trained customer service consultants that help toserve its numerous customers and enhance their experiences with Airtel.

There is also a self-service portal on the Airtel Website where customers can get help and solve problems online.

Airtel has a toll-free customer care number that is available to customers 24/7. You can access this service by dialing any of these numbers — 111, 121, 234-802-150-0111 or 234-802-150-0121 from your Airtel phone.

You can also send mails to Airtel Customer Service staff through their website.

381 thoughts on “Airtel Nigeria Customer Care Number”

  5. I recharged 300 naira to my account and it was successful but I checked my phone balance and it still the initial amount that still there, this is unfair pls resolve it. 09043819350

  10. I recharge 200 airtime and they deducted my money with no available balance this have been going on for 3 days now after today I will no longer use airtel again send me my money back if you don’t want me to change my sim to other network fraud my number 09123069697 kausarat bello

  11. Airtel is a scam i have been using my sim for a year now,i was trying to borrow Airtel on my SIM, it’s saying your request is unsuccessful please try again in a few minutes and that have been what it’s as been showing for the past few weeks please can you adjust the schedule so I’ll be able to borrow money

  14. I recharged 500 and I watched few videos , not less than two hours I was unable to watch video again and the service was stable.i checked my data balance it is showing that I have data bundle that will expire in four days time pls what is happening ? Tell me what to do

  20. i subscribed double night plan data and when it 11 o’clock i went to sleep by the time wake up in the morning i check my time i see the time has pass can i continous the next day without subscribe again

  21. I bought a sim and I tried loading card inside .they didnt even send a message of a new sim so after I went to were I bought my sim and things haven’t changed since then
    And I want to use the sim for something important.they are saying this line has been withdrawn from calling thank u

    Pls help me

  24. Why is it that each time I recharge my airtel line, I would have the fear of leaving my credit on my line because it will actually turns to zero account in few minutes afterwards?

  25. Someone used my phone two days ago since then in the course of recharging my phone the money goes to the person’s account. Can something be done to disconnect it? It’s an Airtel number

  29. I loaded #300 and I use it for it #300 for 1.5gb according to my offer the money was deducted and I didn’t see any my data I dialed *140# to check my data but is 0mb and they deducted my #300 please return the data or the airtime this is my number 09079971717

  34. I wouldn’t know how long it would take to reactivate my line that was deactivated since around 10 AM yesterday, like you know what it means not having another line and this scenario is lingering into the 2nd day.
    I can’t wait : 07018452750

  35. Please help me correct any errors that as been made. I loaded just yesterday without calling anyone, same thing today,they keep telling me my account is too low to make a call
    Can Someone please help me out

    • I lost my phone 0n January 6th 2020 and retrieved the line on 7th of the same month. But ever since, my sim has not been functional. I called the customer care number and they said I should re-register the Sim: I went to one of Airtel’s stand and was referred back to where I did retrieval but the story was no network till date. I’ve recharged the number twice or more, everything is stocked there. Please I need it to be resolved

  42. I have lodged several complaint with your Customer Service Agent on several occasion with respect to Airtel line 08023940386 without any positive remedy to my complaint. The problem with mobile line is that for quite sometime now I can not do the following;

    1. I can not reach out to People again

    2 People can not Call

    3 My message does not go out again

    4 I can not receive my text message

    The only thing I am using this line for now is WHATSAP

    Kindly assist me to look into my line so that I can Call, receive Calls, send messages and receive message.

    I pray that my complaint shall once be resolved via this post because I have spoken with nothing less than 3 Customer service Agent to no avail.

    Finally I pleading with the Management of Air tell to kindly look into my Complaint and get my problem resolved .

    Regards,
    IPADEOLA Adebayo

  45. how do I block my line it was stolen since Friday 24th May 2019,i was in the Airtel office in Benin and was told to call 111 but there is nothing to block the SIM from been used by the thief, what do I do

  46. If you don’t want Ogun to kill you air tel take my network back t normal..was all this rubbish that I can’t make calls with two of my airtel sim..if you want Ogun to kill you don’t take my network back to normal

  50. I am not using this number again and is active 09021872872,and now facebook is sending me a code,now i can’t see the code because the number is active

  56. I sent airtime 2 someone nd i was told dat my airtime is not as much as wat am sending and still it was deducted from my account balance nd it didnt still get 2 the person i sent it 2. Why is it so, y is it deducted from my airtime y not from voice

  58. please I am tired of your network here in MUBI, ADAMAWA. We don’t hear people but they hear us, our airtime are just wasting.. how can we buy card but we don’t use it? I have waited patiently since February to see if you will sort out the problem.. I try to call customer care but since I can not hear anything, how will I know the option to choose? I will break this SIM and throw it away if you don’t solve the problem within this month

  59. please help me out I just subscribe Airtel cug 500 hundred naira for monthly plan but it did not activated as my normal credit is being deducted. please activate my cug 500 hundred monthly plan that I subscribed to. my line is 08022572527

  61. please and please help me to warn the person that is in ur data plan,they always send auto renew for me but,I always send stop back immediately, but to stop it they always redut my money,let it be last for the person, they should stop it I don’t want it for this number,if come back for this, I will swell for all of you, because you are not the one that is working for my money, I don’t want auto renew for data plan, 08027930638

  62. I tried recharging an airtime of #1,500 for my data subscription,#500 was successfully recharged to my main account and #1000 was recharged to voice call, I don’t understand that though, I received an sms offering me #500 on every recharge but I did not reply to that message, so has it been automatically deducted? I need a refund of my #1000 airtime so I can use it for my data subscription

  63. I tried recharging an airtime of #1,500 for my data subscription,#500 was successfully recharged to my main account and #1000 was recharged to voice call, I don’t understand what that means though, how do I get the airtime back to my main account because it’s meant for my data subscription?

  64. Hi, I loaded a total of #2000 and when I tried to subscribe for a data bundle I realized that #1500 was taken away so please return my credit no. 07081065073

  65. I have just completed an online registration and a code waa generated thereafter (206822) but a platform was not given for me to enter the code. My phone no is 08023058698. Name Laweence Osita Ikwuazom.

  67. hi. I got a new airtel 4G sim three days ago did #1000 sub on it and just for about 20hrs my phone was not active yesteday and now my sim has been barred. please unbar my sim no 09024440403

  68. I didn’t use my airtel sim for 48 hours after registration cause I traveled out and as I came back and subscribed data I discovered I was barred from the line. Please kindly unbar it 08129678512

  69. Subscribed for airtel monthly plan 1000 for 1.5gB yesterday evening and a SMS was sent to confirm it was successful. Only to wake this morning to an SMS from airtel that my data is exhausted. Without switching on my data. My number is 08089905594

  72. Hello please i bought a sim card and it is registered they keep telling me that it has been barred i have called all the customer care line but its still not active please help me activate my line which is 07014156967

  75. Airtel Nigeria has continued to deduct from source and activate N50 Plan daily without recourse to me. I had earlier petitioned Airtel against this unsolicited infractions. It continues. I DO NOT WANT THE PLAN AUTORENWED. (08028171226).

  76. Airtel has continued to activate N50 Plan on a daily basis despite the fact that I DO NOT want the plan auto-renewed. I have complained through Facebook post to Airtel. Yet the fraud continues. My phone No. is 08028171226. Thank you.

  77. I bought #400 airtime and mistakenly I washed the trouser I put the card and now I can’t load the card but I can see the the serial number.here is the S/N:24043953875283767824 and this is my number: 07088146100

  79. Please my airtel SIM card was barred for not making calls or using internet services within 48 hours of registration and I have already made a monthly subscription of 10000naira on please i need that line to be unbarred this my number 09074059927

  81. I got the airtel line 09027850124 not too and subscribed on it already..while I was browsing it went off..i tried calling with it and I was told the line is barred… Pls kindly unbarred 09027850124..i subscribed already and have bonus on it for doing that… Thanks

  84. Please, I registered this Airtel number 07014366707 4days ago and I have not been able to make a call. They keep directing the call to the Customer Care Centre voice message. Kindly assist me please.

    Thanks a great deal.

  85. My Airtel line was barred after 48hours…I have never seen something like this before, even though all networks are bad but they are not as bad as barring people’s line they use there money to buy… I don’t get it at all, please do me a huge favor and unbar my sim 09075583387

  86. Am trying to register this number 08124195553 to my family and friends list but it say that the number is not recognized and I also want to know how many numbers have registered on my family and friends list ..this my number 07018969062 thanks

  90. I can’t register any family and friends what is the problems? have tried it severally but it was saying ussd not recognized having use this code *141*2* number#

    • I recharged #500 on my airtel line, but now its not reflecting in my balance without any subscription. Yet I tried loading again but telling me ve been used by me, and still not reflecting in my balance

  96. I missitakely scratched my Airtel airtime abnormal, please help me to load on my line 09075892520. This is my serial number 97799427210/08569
    B/N 3800282722-2020/05/13

  98. I can’t load card on my Airtel Sim, they re telling me that subscribe temporary blocked that I have been bared for 48hrs of registration. pls I want the problem resolved. The phone number is 08122586521

  99. I mistakenly scratch a pin off an Airtel card and I tried different number to see if I could get the actual pin…I wasn’t notified that I would be barred after several attempt
    Unfortunately, my sim was barred
    Pls,the service should do something about it
    This is my number 07013095093
    I really need the sim back

  100. my line has been barredfor non making of call or
    used data for 48 hours please airtel activate my line have call customer care still yet no solution
    My number is 09070095007

  103. I registered my line 07015723990 on 30/11/18 now I tried to make a call with it and I was told I’ve been barred. I also tried call 121 and 111 but to no avail. Please kindly unbar my line

  106. Airtel is a scam, cheaters, thief, stupid, idiot foolish service anytime I recharge they will activate service on my line & deduct 50 naira 4 wat I didn’t subscribe 4 God will punish them. If they dnt stop it.

  107. I register my number 08082677748 on 7/11/2018. But i recieved a text message saying that i am barred from making calls after 48hrs of registration. You said i should call 121, 141 but all be vain. Pls. Activate my number.

  111. I did a subcreption monthly for my CUG,But in few days subcription was expred,so when I load a recharg card and dial *224*800# send me I unsubsription please check my number and solve my problem,my number is 07015325326 thanks

  113. good morning,

    I migrated my SIM Card(08087487777) to 4G but I am yet to receive the 4GB as advertised. I have also tried contacting the Customer care to no avail. What is the Code to speak to customer service on Airtel?

  114. Pls airtel help me disconnect every deduction on this line.. The deductions are too much…I never subscribed for any service…pls am begging cos is becoming so frustration. 09028398941

  119. I bought Airtel’s recharge card mstakimgly some the pin scratched off. So I need your help to figure out the lost figures
    Pin: 1069-4708-****-7505. S/B: 9870772470/04312.
    B/N: 3800311872-2020/05/24. My H/P no: 09022008102

  124. My dad’s sim has been blocked for almost a month now,no contact,no message ,he has gone to airtel office several times,to crown it all if he dial a number,when the owner pick his call the phone would off,please help ths is his no 08023403574

  125. this my 09078976747 ,I have doing this airtel bundles 20×. 100 get 2000 and 500 to call all network and 1500 data .And now I am trying to do it is not working, and anytime I dial *241#, he dose work why.

  126. please unbar my number 09078187011 I did activate it within 48hrs of registering the number ,I have been asked to call 121 to reactivate the number which I have done many times but it continues to ask me to car the same number without solution

  129. my airtel sim was blocked and please i beckon on you to unblock it for me and also send to me my puk code number
    this is my line 08122425468

  131. Please deactivate me from MEN’S ROOM.I did not subscribe to it, I don’t even know what it is, but they keep deducting my money.
    Please help me stop this fraud.
    My number is 08023619215

  132. Hi, Airtel NG!
    WHY IS THAT ACCOUNT DEDUCTION TECHNIQUE “FINANCIAL INCLUSION”?
    You, recently on daily basis, disturbs me and dups my airtel line with SMS that its headline reads FINANCIAL INCLUSION, hence a sum of NGN10 is deducted from my account! Why and what is that for?
    There was a time that the sum of NGN30 had been deducted on a day! Imagine.
    Therefore I would like you to DEREGISTER me from that your dupping list. Because I did not sing for that ….!
    Waiting for your timely and appropriate action.

  134. defiantly I need to activate and deactivate my friends and family numbers but I forgot the the activate and deactivate pin Cord please send it for me

  136. I can’t call, send SMS or browse. I have called, sent SMS and browsed with this line before. I registered my sim card in April. What do I do? How does one even get your Customer Care Reps? Thanks.

  137. Please deactivate me from Callshinepkg2.I did not subscribe to it, I don’t even know what it is, but they keep deducting my money.
    Please help me stop this fraud.
    My number is 08025922157

  138. Please deactivate me from Callshinepkg2.I did not subscribe to it, I don’t even know what it is, but they keep deducting my money.
    Please help me stop this fraud.

  139. My name is KARIBA HARRY, I have been surcharged severally by AIRTEL, and I am not finding it funny; I have been to their offices at GRA and PHMALL, all to no avail, I will be left with no option, but, to take legal actions against AIRTEL NIGERIA. I am seek and tired of their incessant deductions from my numbers 08023089923 and 08024964454. I have never subscribed to anything, yet, they deduct my money, that is why, I have refused to load any airtime on my phones. To be forewarned is to be foreharmed, thanks, as I await your timely response

  141. I HAVE BEEN EXPERIENCING A DAILY DEDUCTION OF ONE HUNDRED AND FIFTY NAIRA EVEN WHEN I DID NOT SUBSCRIBE FOR ANY PACKAGE. THE WORST IS THAT IF I RECHARGE ONLINE I WILL NOT SEE THE MONEY IN MY ACCOUNT. ALL EFFORT TO GET THE ATTENTION OF THE CUSTOMER’S SERVICE IS TO NO AVAIL. PLEASE CANCEL WHATEVER SUBSCRIPTION THAT IS SECRETLY TAKING MY MONEY OR I WILL THROW AWAY THIS SIM. MY NUMBER IS 08089641935

  143. PLEASE, HELP ME GET BACK MY PUK CODE NUMBER, I LOST MY SIM PACK AND I MISTAKENLY LOCKED MY SIM AND I CANT RECALL THE NUMBERS AGAIN….PLEASE IS URGENT……. 07015005130 IS MY NUMBER, PLS HELP ME AND OPEN IT….URGENT PLEASE..

  144. PLEASE, HELP ME GET BACK MY PUK CODE NUMBER, I LOST MY SIM PACK AND I MISTAKENLY LOCKED MY SIM AND I CANT RECALL THE NUMBERS AGAIN….PLEASE IS URGENT…….

  145. I was robbed and went for sim retrieve at Adeniran Ogunsanya Surulere Lagos yesterday afternoon and I was told that my sim will be ready within 24 hours. To my surprised this evening, it was another number that was given to me which is different from the number I wanted to retrieve this is the number to be retrieved 08125734939 and I was given 07012786453 instead.

  146. I keep getting this message anytime I am trying to recharge OBS: this is a new service operation so you need to specify a message here in your own language. here is my number:08089975638

  147. Whenever i recharge my acct the money will be remove, i don’t understand and i have been trying to get you on 111 and 121 but you are not connecting why? Pls kindly explain why all this is happening to me. Thanks.

  148. Please Airtel help me to deactivate all the stuff that is deducting my money. This is my phone no 08022943338.Am just feed up because I don’t have call card since morning and am scared to recharge my line due to the money they we deduct.

  149. Please Airtel help me to deactivate all the stuff that is deducting my money. This is my phone no 08022943338.Am just feed up because I don’t have call card since morning and am scared to recharge my line due to the money they we deduct.

  150. Airtel make thank God who received my calls today wo ma se Werey fun yin gan ni waiting concern with hello turn make who return my money back ooo if not Thunder go fire wuna Airtel office

  151. The notification I received after making a called with my airtel line was dial*435*2# to get 3GB @ N1500.after following the instruction, received a respond from Air tel that”welcome to BB monthly subscription “this stop me from browsing on Techno L9+.kindly swaps it for me enable me enjoy your wonderful internet services. Thanks

  153. I bought a SIM and registered it and have made calls with it along with the subscription I have in it yet they are telling me that my line has been barred

  156. I subscribed for Blackberry on my phone and my credit deducted. Yet I’ve not got any service since Sunday. I called your customer care but no response. Even message to your Twitter handle went unattended. This is wicked. 08128433349

  157. Please I never subscribed for auto YouTube renewal…but I have been getting reminder SMS in this regards…tried severally to no connective success at all to lodged my complaints to your customer care service line..but it ain’t connecting. ..so, would you Artel service care kindly deactivate me from this unwelcome subscription ….. …kind regards always
    ……07083889508

  158. I recharge N200 in my line 07086168055 to subscribe to 2g data network but the money was withdrawn from my account immediately without any text indicating my subscribtion status.
    I checked my data is zero as well as my account and i didn’t subscribe to anything. Pls do something before i change my sim.

  162. I loaded a #500 airtime and I mistakenly recharged it with 555 they took the money without it reflecting I’ve been calling customer care but they aren’t picking. I want a refund ASAP.
    here is the number 08129512180

  166. Dear Customer Care,

    I Adeleke Abdulhakeem subscribed for data on my line 07086960439 since yesterday night and up till now I can’t use data on my phone.

    This is really frustrating me because of a lot of pending things I need internet for.

    I have not been able to speak with any of your customer care agents since.

    Kindly assit to restore my data now.

    Regards.

  167. TO WHO IT MAY CONCERN
    Not quite a month that i laid a complain with the ncc that i have been charged for the service i did not subscribe for and i decided to let that go. Today the 26th of February my 80 naira has been deducted for one useless service called SOCCER15 which i did not subscribe for again this one i will not let go, i want my money returned other wise i will go to any length to collect it. The affected no is 08023041975.

  168. Hey airtel, I did 1500k monthly subscription and am seeing a message that I have fully subscribed to bb package while am using an android phone… Please revert the activation or refund my money

  172. Plz I can’t call customer care services. And am having serious issue with my line. If u people didn’t stop embellsle my money, May Allah punished u all. Awon Oloriburuku. 08081586857

  175. I bought an airtel new sim card yesterday and i recharge on it but i was been message that my account has been credited with 100 naira but since i can’t make a call with it pls help Me out

  176. OKOH O FRIDAY

    PLEASE DEACTIVATE ME RIGHT NOW FROM VALVE ADDED SERVICE. YOU GUYS CHARGED ME EVERY MINUTE OF THE DAY N10 NAIRA. FROM TODAY, I DON’T WANT TO RECEIVE ANY MESSAGES ON MY LINE THAT WILL DEDUCT MY MONEY. MY LINE 09028387659. STOP THIS NONSENSE.

  177. How can I return back to my plan that am doing #50 subscriptions one hr per day,the dialling number is *431*1# please am trying to reach u,but is deficolt for me .09024992970

  178. Airtel have been disturbing me with ETICTACEducation subscription text and I did not subscribers to it please help me put a stop to it I’m tired of receiving 15mesages at time.my number is 08089493307

  180. The question how can one speak directly to a customer care representative. I subscribed 1500 for 3G nd got 2.5G nd hv bn trying to reach their customer care via 111/121 nd d machine is just blabbing.

  182. Pls I recharged on my airtel cug line a thousand naira but I cannot browse with it and I nid it urgently pls help.so dt I can browse cos I cannot waste my moni I should hv used my other network if dis is d problem of not bin. Able to browse with it pls I nid an immediate response mmy no 08029811861. Have bin trying to call all the customer care nos nt going thru

  183. Pls I recharged on my cug line a thousand naira but I cannot browse with it and I nid it urgently pls help.so dt I can browse cos I cannot waste my moni I should hv used my other network if dis is d problem of not bin. Able to browse with it pls I nid an immediate response 08029811861

  186. whenever I recharge, the money is always deducted till there is nothing left and it’s really annoying. I can’t count how much I have lost to airtel unjustly. most annoying part is I can’t reach any customer service agent. airtel network is literally the worst now

  188. I CANT RECIEVE CALL AND I CANT MAKE CALL WHEN PEOPLE CALLS ME D PHONE WILL WRITE NETWORK BUSY AND DROP PLZ HELP ME HAVE MISSED ALOT OF CALLS AND BUSINESS D NUMBER IS 08029884779

  189. please. help rectify. my payment and megabits. I loaded #1000.this morning.and I use the money to buy megabits of #1000.after loading,the #1000.was collected without the megabits.up till now,l have not received the megabits. pls. what is the problem? my phone number is….. 07088531194. the card serial no. 23234152427634520093.thanks for your understanding.

  191. I loaded #1000 on my airtel Sim yesterday night and did a data bundle of 1.5GB,on checking this morning, instead of 1.5Gb,I saw 266MB,please,help me get something to do about it as soon as possible.

    • I got Airtel sim and registered immediately after 4 day of usage(loaded airtime and make calls with the line) the line was barred with the reason of not using it to call after 48hours of registration.

      What should I do? the line is 08025085609

  194. Is there no way one can speak to customer care anymore? Av bn trying to speak with customer care for the past 3 days now to no avail. Even the care line 111 cldnt take me to speak with care agent! All ur options did not suggest any complain on recharge card issue. Am bn fritrated here!

    • these days Airtel network is really frustrating, I’ve been trying to call the customer care since yesterday all to no avail, i really need you to stop deducting my money every morning all because of a stupid sub i mistakenly did
      my number is 09076390797

  196. I have about 317 on as MB but for the past three days I was unable to login to my social network especially Facebook, please I don’t know what happened and do help me out I need to do some things there My Number 07088779857

  197. I mistaking subscribe for BB monthly bundle while I am using Android .have been trying to call your customer care number you did not pick it please help me I am confused I don’t want to lose my money

  199. I recharged #100 twice, making it #200 and I didn’t see it in my account balance, it never reflected there, please do something about it, my number 07081562099

  203. pls am Friday Mbam by name. pls I don’t no what I press to my phone and my phone enter puk and am not with that no pls I need that no to open my phone. I recharge #500 card last. I buy the line in 2013. my line no is 07084840083. pls help

  204. good evening. pls an Mbam Friday. I have problem with my Airtel sim and I don’t know what I press my phone enter puk no. pls I want to know my puk no. this is my no 07084840083. this is my frequently line I use the line to call. (1) 08104266999. (2) 08176494030. my last recharge is #500 card. I brought that line in 2013.

  207. I did a month subscription on my airtel line 09026330316 two days ago but just now I received sms from Airtel which reads thus: Dear valued customer, please be informed that your bundle expires in 3 days.
    please help me solve this problem.

  209. each time I travel from onitsha to ore My airtel Line will stop to make or receive calls.i think complained the problem before and it was resolved.i need immediate repairment bcoz I cannot even call the call center and that is a threat to my buisiness .i need it to be done before 12pm or I remove it for life because is making me to miss many deals, and it should not repeat itself again. this is my number(09027898436),in case you need it.

  210. I really don’t understand how you people will automatically borrow me money and activate a data bundle on your own… I tried calling customer care nothing is being done.don’t I have a say on my account SMH

  214. please I can no longer make or receive calls, send or receive messages or even call the call center. please I need immediate attention because am in a heat.

  218. Airtel is stealing my credit through illegal subscription. I reported to 111 customer care but nothing is being done. “You have been renewed for callshine subscription from Airtel. You have been charged N30” Please stop this fraud because I’m ready to report to NCC and throw your Son off my phone. Please cancel every subscription except internet bundle and return my stolen credit. Airtel, STOP STEALING MY CREDIT.

  219. Airtel are are reducting my money eachtime I recharged my phone. I called their customer severally without any response. I urge them to deactivate it or I drop using their line.

  221. What this value add or so that zain is deducting #10 from my money every 2 – 4hour. This should stop or i will not only stop using ur line but also campaign against u, zain. 08023832473

  222. I’ve been trying to communicate with Airtel staffs over an issue,I used 111 but no one connected me to anyone to complain to.
    Pls.what No should I use to lodge my complaints

  223. I mistaking subscribe for BB monthly bundle while I am using Android .have been trying to call your customer care number you did not pick it please help me I am confused I don’t want to lose my money

  225. I’ve been receiving unwanted messages from 902 on Games club daily nazara 20 service which I didn’t subscribe to. I sent STOP to 902 but d messages did not stop. What can I do?

  226. Thank you for notification on stoppage of SMSCHAT7 which i got early this morning 30th November 2016. Kindly compile and refund the sum of N55.00 for the number of times the service was renewed without my consent. My number remains 08085904884.

  227. My number is 08085904884. I have not at any time subscribed for the SMSCHAT7 yet you guys have continously extorted and depleted my airtime credit for the service. Pls stop this extortion or I opt out of airtel(airtortion). Infact I will not recharge again until I receive a message that the reversal have been effected.

    • DAYLIGHT ROBBER BY AIRTEL: It is a total shame that Airtel is robbing its customers of N55 per week for SMSCHAT7. Their system is also tweaked to make it almost impossible to unsubscribe.

      Nigerian legislators and regulators seem to be in this deal or else can Airtel be getting away with this!!!

  229. Dear Sir/Madam,
    kindly check my account because already charge to day 2000 Niara and India pack done also showing but call not going India why when calling saying your account so low ——My mob no. 07086462137

  231. Why does airtel keep deducting 55naira airtime from my recharge every week, telling me it’s for SMSCHAT7? Please, i don’t need it. So deactivate it and return all my money back. Thanks

  232. I want all the money deducted from my account as regards last value added services which I never solicited for the # 10 deduction at some hours intervals should stopped immediately my number 090763068b30 Thanks.

  233. I also request that you refund me all the money in form of recharge credits u extorted from me for weeks now. I never used the service and do not know what it means. Else, my fmly and I will stop using Airtel lines, because, I got all my kids and wife into using Airtel lines. Times are hard now. Thanks.

  234. pls remove the SMSCHAT7 from my phone 08023729190 and stop charging me N55 weekly. I did not subscribe to it and font need it. If u don’t, I will stop recharging the line. Thanks.

  239. I immediately want all the money deducted from my account as regards “last value added services” which i never solicited for. the #10 deduction at some hours interval should be stopped with immediate alacrity.

    • i also want my number to be deactivated from the SMSCHAT7 & all monies removed in tandem to this be refunded & the #55 deduction stopped from this very moment or else legal actions is executed.

    • Hey airtel, I did 1500k monthly subscription and am seeing a message that I have fully subscribed to bb package while am using an android phone… Please revert the activation or refund my money

  249. Pls, I did not subcribed for this SMSCHAT7 from this my airtel phone number (09072022235). Kindly help me remove it. #55 always remove from my credit on every 7days. Pls, do it now. Thanks.

  251. Am on smart trybe and i never suscribe for smschat7 service but i woke up to see #55 gone on my airtime.
    This my phone number 07075368082 please kindly unsub me from that smschat7.

  252. My Name Is Ekemini Kent From Akwaibom State. I received an sms From Airtel That My SMSCHAT7 Has Been Automatically Renewed Which Cost 55naira Weekly. Please I Want it to Be Stopped. I Don’t want it. Thanks for Ur Understanding. My phone Number is 09075856544.

  255. U guys at airtel are fraudulent. U sent me a message that my smschat7 has been renewed. I NEVER subscribed to it in the first place. Pls remove my number 08027737006 from your stupid smschat7 and stop behaving like fraudsters.

  263. Please i never subscribe to any SMSCHAT7, this is the second time u have been stolen from my account telling me SMSCHAT7 service has been renewed on your Airtel Mobile at NGN 55.0 for 7 days. Please that should stop.my number is 08126736491

  265. I received an sms from airtel telling me that”YOUR FACEBOOK _WEEKLY service will be renewed and you will be charged NGN 25.0 for 7 days”
    Please I did not subscribe for any such service, after all I use NGN1500 every month constantly for my internet so why should I pay another NON 25 every week again.
    My number is 08028389264 and its a very old line. Please don’t allow me to get angry and destroy the line. I did not subscribe to that service or any other so please do the needful and unsubscribe me from all your services.

  268. Please stop deducting money from my account. I did not & will not subscribe to any service like SMSCHAT7 with which you deducted #55. Please be warned that failure to restore the deducted money & continuous deduction may mean my abandoning your platform. I do not engage in any frivolous chats as I am an old man. Thanks

  269. please I bought this airtime of 1000 but mistakenly the pin scratch off.please can this be resolved and load it back in my line07012585279. the airtime serial no:7752872574.
    ord no:1600064663.
    thanks.

  270. I bought that 2GB plan for 200 Naira and I’ve been on edge but nothing seems to be going.. I bought a new plan and it’s hanging.. Please adjust this oh. 09071724365

  271. Airtel please kindly deactivate any kind of subscription on my line that is choping my money everyday.I don’t want to receive any messages on my line that will deduct my money.
    My line. 08129810030

  272. Sir,big problem is going on now between airtel card seller and buyer over a card number 8668660337047171. This very card number enter not to the buyer number as information he got while loading the card is the it has been use by another person.Now the buyer need his money back,while the seller told him not possibe,Please,can you tell us the number that load the above mention card. Please,very urgent you reply as to end the war.

  274. I BOUGHT A NEW AIRTEL SIM, REGISTER AND SUBSCRIBE FOR 3.5G FOR 1500 BUT I HAVE NOT BEEN ABLE TO CONNECT TO THE COMPUTER THROUGH MY MODEM MY AIRTEL NO. IS 09075100072 AND SIM SERIAL NUMBER IS 8923420035619307831F PLEAS HELP TO WORK ON MY SIM SO THAT I CAN USE IT PLEASE AIRTEL FOR GOD SAKE

    • Pls I need to know how to unlock Airtel Solo phone and I need you to help me run a check on the number of time I have recharge on the line to know why the phone is still lock.this is the number of the Sim 08029633335

  275. Please, deactivate 2MINDEVO 1/2 Service from my line. My number is 08025183071. I cannot be recharging my line and my money be deducted for a service I did not subscribe for.

  276. Please, deactivate 2MINDEVO 1/2 Service from my line. My number is 08025183071. I cannot be recharging my line and my money be deducted for a service I did not subscribe for.

  277. I just bought my airtel line/sim but i cant make call with it,is making one sound that i cant really understand and i have recharge it pls help or i throw it away and buy mtn,glo or etisalat thank u.

  281. I recharged some minutes ago through my bank, l have been debited by the bank but Airtel has not credited my line with this amount. Kindly check and rectify now bcos need it to make an urgent call. Thanks

  282. I subscribe BlackBerry absolute complete into my Q10, actually i was given 3gb which i don’t have access to, even internet browsing logo does not indicate anything talk less of browsing, please kindly fixed my problem otherwise I would like to get my #1000 back into my line 08088174946.

  283. Ajaokuta kogi State has been having Airtel Network issues since Saturday 30th July 2016.We have not been able to make or receive calls and the internet services is not accessible.Kindly help fix it.
    Adefioye H.O

  285. My ph # is 08087674936.
    This line has gone off course since yesterday, Monday the 20th, 2016. I cannot make nor receive calls. It displays “NETWORK BUSY or NO SERVICE”.
    I need a quick fix, please.
    Thanks.

  286. Hi, I’ve been trying to reach your customer care agent line but its disconnecting my call instead of transferring me to a call center agent. I wanted to complain about my data bundle. I activated the 3gig bundle and surprisingly my money was deducted but my bundle wasn’t credited. It’s been almost 4hours now and I can’t even get through to your call center agents. Please I’d appreciate it if you can look into this issue speedily and make appropriate correction as I really need to use the internet urgently. Thanks in anticipation of your speedy response.

  288. I recharged my phone this morning with 300.. Few minutes later i check my account.. and the money was gone i haven’t subscribed to anything.. This is not the first time you guys have cleared credit from my phone.. I want my money back oo

  289. I tried d blackberry bundle for 1000 to gt 3g,but 1000 was deducted, and no megabytes added to me,pls do something abt dis,airtel people,thanks,my number is 09026112008

  291. gud morning. pls I want to opt out of dis CNNENTERTAINMENTNEWS. I didn’t subscribe for it , u guys are just deducting my #10 daily with no news. pls unsubscribe me. I don’t need it . 09021945###. thanks

  292. 08129793810 is my number, as i checkedmy acct balance i saw a message that i should dial *400# and they will give me 160mb free, after doing it youbre now deducting my money………so i want to option out now show me the way , i am not intereted anymore…..!!!!

  293. I bought a new airtel sim yesterday and I’ve been trying to recharge but its telling me “OBS:This is a new service operation so you need to specify a message here in your ouwn language”. How can I fix this so I will be able to recharge the line. I’ve confirmed that the sim has been registered so that is not the problem. I awaita feedback, thanks.

  296. Hello, I have this complaint… anytime I recharge my line I only discover that my airtime is drained without my making any calls and I have not subscribed to any feature that should drain my money. Please stop this occurrence on my line. My number is 08028789047.

  297. I subscribed to airtel blackberry plan and ever since I haven’t been able to use bbm, Facebook and watsapp. just the browser works. But if i connect to other people’s hotspot it works fine. What could be the issue here

  298. Please stop sending any message to me, the amount you deducted from my credit is too much on daily basis please cancel all sending message

  299. I recharge my line this afternoon with 500 naira and 200 naira was removed, they send message that they removed 200 naira for CAS i don’t even know what is CAS and have been trying to call customer care i can’t get through. Please kindly tell me the meaning of CAS

  300. I subscribed one month airtel
    For bis plan. The money was deducted, but the bb sing is showing that I subscribed for bis but my phone is not browsing with it. I call customer service. day sent message that it will work today but still not working

  303. I have not been getting alerts from my trasanction on UBA, this development started around November/December 2015. I have called UBA and they said there is no problem with my line. Could you help me check my line please?
    Thanks.

  305. #100 was deducted from my account and they said I subscribed to a caller tune wic I know DAT I didn’t,first it was #50 and now #100,pls let it not repeat itself pls

  308. pls help me out of this, i always receive a financial wisdom every day deducting n10 every day i tried to stop receiving this message through sending stop to 922 but it was not stop my number is 07010700926

  310. load 300 naira and i use this code *234*300# to get bonus of 2222 seconds but when i was about finish it i load 500 naira and use this code *234*500# to convert ti to 4444 seconds,i only use like 300 seconds and airtel wipe the rest seconds,it suppose to due in seven days time but they wipe it off within two days,i want to know what is happening.

  311. I have not registered for any games club, yet any time I recharge you deducted my money. opt me out or else I go for another service provider. This is cheating. You refuse even to give a means to unsubscribe.
    07082581547

  312. You sent a tex to me which is saying “Dear Valued Customer, NCC has directed operators to bar customers who have incomplete KYC registration. Kindly re- register your SIM at any Airtel outlet to avoid service disconnection. A special gift of N5000 airtime awaits you after 24hours of successful completion of your registration”. So I don’t see any Kobo from you after 24hours of my re:registered.so that I am looking for N5000 airtime as you promised.

  313. 3 days ago, I subscribed for android data plan; instead of the day plan for 2000 naira I keyed in for the night plan of 2500 naira which I cannot use. I discovered this soon and contacted an agent who promised that my money will be credited back to enable me resubscribe the data plan I need. It is now going on 60 hours, after more than 4 reminders, this money has not been paid back. Pls expedite action so I can browse again.

  315. Happy new year, I received text message from airtel to register my SIM and a gift of N5000 airtime awaits me but I received N100 airtime. Pls what’s wrong? Thank you.

  316. when ever time I trie to check my acct balance d feedback is always in Chinese words pls change it to be in English language,and pls option me out of airtel games.

  317. my fiance line was damaged and he has been calling customer care line to lay d complaint but u people re saying dat u re busy, he has all d details. for d sim swap.pls do reply

    • My dad’s sim has been blocked for almost a month now,no contact,no message ,he has gone to airtel office several times,to crown it all if he dial a number,when the owner pick his call the phone would off,please help ths is his no 08023403574

  320. I just bought a new phone and the name of the phone is ALPHA D1. But since when i have inserted my sim card, when i am at Isheri Idimu Lagos State Area in my office working place, it will write Emergency or Searching but if am at Igando road a place of my living the network will be available.
    Pleasure am incovenient with the Airtel line as at now, please kindly help me find a solution to that because am unable to make a call.

  321. Sir, I hereby write to express my heartfelt displeasure as regards the service rendered to airtel line. It’s saddening that for the past 6 weeks I have been calling airtel customer care and I can’t reach them, I managed to reach them once and I complain that I bought a recharge card of 500 Marie and mistakenly scratch off some digits the man that attended to me told me that there system is not working so he can not help me out, that I should call back and I have been call them almost on a daily bases to no avail… Am so disappointed

  323. I don’t know what happen to my airtel number 08088361713, that i can’t use it to call customer number 111, pls help me it so that i will start calling customer line directly

  324. I can’t access fb through opera mini and tried customer care line but my number has been put on busy just because I complain for not given me my subsciption for 4days and the later did but I have been barred from customer care lines always busy to the angents. Am advising airtel now before I port this number:08022292885 to another network if it is not resolved on time. Thanks

  326. I recharge my phone so that I can make call with it nd u collected every thing .nd nw I don’t have money to recharge again. I think this will b the last time I will recharge this line

  327. I just subscribed to android data plan – 4.5 for N2500 just before it expires today as I was advised via SMS but instead of giving me 4.5GB for the amount it automatically gave me 2GB. Please complete the 4.5GB I paid for or refund the balance. My number is 09025570644

  328. Since i bought my android phone namely tecno J7 you never allow me call with the airtel line again, i tried several time loading with little credit but idon’t know whether it was your unwanted text msg. that do take away my credit and i never subcribe any data plan but you reduce the credit to zero always, Icall your 111 but it still continue, is this the registration to make money to your account only without service to customer?

    • Nigeria is a messed up place!! I wonder if anybody attends to all this grievous and yet valid complaints! How will someone load #2500 to purchase internet bundle from Airtel and they refuse to credit u with data, and yet u tried to hook up with their customer service line and its a dead-end ! And after so much frustration the automated voice tells u Airtel is smart network!!! Its not their fault….its problem of leadership. Pls, I need my data ASAP…08126319170

  330. for the past three day now i cannot browse nor accessing any social network on my phone what is happening and month will soon end pls try and extend my expiration day

  331. If you dont cheat won’ you make profit? I intentionally dumped my line for a long because of your fraudulent charges. Just check how much i recharged now.check how much you cut. After recharging 2,000, i checked my balance it read 552.90. I wanted to go for 3g. This is criminal

  332. I subscribed for airtel blackberry N1000 monthly subscription. And I was given 3g as usual but I could not browse with this instead you people removed my N750 call balance. kindly refund my money n my normal data

  333. I subscribed to android data plan – 9GB for N3500.00 prior to its expiry on 12-07-15 I was advised via SMS to renew automatically by having sufficient credit of N3500 which I complied but instead of giving me 9GB for the amount it was 4.5GB I saw. Please complete 9GB I paid for or refund the balance, in view of the fact that a day earlier I received SMS offering 4GB for N1500. 07016910197

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