StarTimes Customer Care Number & Contact Details


Startimes channelsStarTimes is a direct to home paid Tv service available in Nigeria with over 80 channels at a subsidized rate. With many Nigerian subscribers it is possible to run into issues with your startimes decoder or subscription.

To contact StarTimes, find details of StarTimes Customer care number, StarTimes official email address, StarTimes Twitter & Facebook account, StarTimes Nigeria website and Physical Contact Address below.

ALSO READ:  Nigerian Idol Registration Form: How to Obtain Yours

StarTimes Nigeria Customer Care number: 08172398558 or 09-4618888

StarTimes Nigeria Email:

StarTimes Twitter Account:

StarTimes Facebook Account:

StarTimes Nigeria Website:

StarTimes Nigeria Contact Address:  AFRIBANK House, Fatai Atere Way Mushin, Lagos.

Click here to find a list of all Startimes branches in Nigeria


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Add a Comment
  1. Kafayat Adewusi-Adelere

    Good evening. I recharge for N1,900 to change to classic but up till now it has not been effected. The smart card number is 01831066989. It’s for Alhaji Adewusi with mobile number 08037204326. Please assist as we have been customer care with poor response.

  2. Adaramola Idowu

    I am Adaramola Idowu I subscribe my startimes decoder through access bank app, my money was deducted I only have access to Nova bonquet instead of basic bonquet because I paid #1405 was successfully deducted for basic bonquet monthly subscription. Please correct this annomalis situation

  3. Gideon Richard

    good afternoon I subscribed my decoder yesterday and till now it hasn’t been activated please help me activate it this is my ICU number 02146524359 Gideon Richard thank you

  4. adesina sunny

    Hello,I subscribed for for my startime last week and just 8days after 1300 got expaired. 02027843649

  5. Olorunmaye Wale

    I am Joshua I subscribe my star times decoder through fitstbank app, my money was deducted but the decoder was subscribe. I received message that it was successful but it was not subscribe. It was N450 for a week. My decoder no is 02146347157. Pls, return my money or you recharge the decoder.

  6. martins

    I am Martins. I subscribe to my Startime decoder using first mobile apps from first banks which was not successful and my first bank account was debited twice to the tune of #2000 and my decoder was not subscribed and my money was not refund. pls help. I want my decoder subscribed or my money back. my smartcard number is 02145920654.

  7. Clementina

    Good day

    I subscribed using *737* the GTBank code. My acconut has been debited and am yet to get the package.

  8. Deji

    I recharged my star times using the diamond app and it isn’t coming up yet. Why is this?
    Card no:02027302227

  9. Mary

    Good day,

    I subscribed for startsat using FBN mobile app. My money was deducted but it still shows me that I have not yet subscribed.

    Pls what do I do?


  10. Ajayi Titilayo

    the package I did is the classic package and is not going through ,waiting for reply

  11. utibe eventus

    utibe eventus
    i am a startime dealer
    i recharge this decoder 02110429650 1 month 2600 classic&i mistakely recharge 1180 again
    pls help me recharge this decoder 02110305667 name okon etim with dat 1180 naria
    thank u

  12. shamsuddeen sani

    I recharge my decoder a week now but is not responding ie is coming up and going (fluctuating) getting to a week now please advice. i even change my antener thinking is the problem but not.

  13. PamohB

    pls what is the difference between your pin and reference ID?

  14. gideon golit

    i recharge my monthly subscription with a vendor,the nova bouquet and pay him 1,400 after a week,i was notify that my monthly subscription has expired.please educate me more about your monthly number 08037503158

    1. leye

      I have the same issue. pls contact me on 07035670803

  15. utibe eventus

    gud morning madam/sir my name is utibe eventus
    i am a dealer ,my customer recharge 1month i mistake rech 2month
    pls help me to transfer 1300 to my startime account (acc name BIGSAM MEGA POWER)operator code(12041)& my bank F.B.N acc(ACC NAME EKPENYONG ANIEFIOK EVENTUS)ACC NO 3070031761
    de decoder no -02110429650(decoder name okon)
    thank 4 ur attention

  16. Dayo Odugbesan

    Very poor and Bad Customer Service In Your Kano Branch(MM Way Kano State).

    Am writing this mail with a deep sadness and regrets be a customer of your TV Cable Satellite. My decoder was faulty and I took it to your branch at MM Way Kano State to lodged my complain of my faulty decoder and I was told to drop it for repairs.And I was told to come back after two week’s, which I patiently waited for the two weeks. But to my surprise when I got there for the collection of my decoder I was told that to come back a week again making it three weeks and I ask the reason why,and I was told that the engineer is yet to attend to my issue.
    A week passed and I went yesterday hoping to hear good news but to my surprise the opposite was the issue.For one month have been deprived from watching TV.Have been your customer for years and I decided not to patronize any other cabel station despite friends telling me how poor your customer service,which have experienced. I believed many out there too are displeased with your customer service.Finally, I was given back my decoder without fixing it and no reason for that.
    Your swith response will be highly appreciated.

  17. helen

    Pls I paid for subscription but not yet activated,today is the second day.

  18. Oyekanmi kazeem

    I recharge my starting since yesterday 31-07-2018 till now no activatio.please help me reset it l need it urgent please this is my smart card number 02110588528. Name oyekanmi kazeem please.

  19. ishieje Linus

    hello good morning .pls I want to make a complained about my Startimes .my Startimes is nt working is tell Error de Smartcard what dose that me nd why ist in French language pls I hope these will be resolve now tanks

  20. Mohammed Ali

    good day my name is sufiyanu Abdullah make a payment of my startimes #2600 for two months and is not working this is my smart card number 02146096942 thanks

  21. Ibrahim Saheed

    please is star time will show all 2018 ICC cup ?

  22. murtala yunusa

    On 7-7-2018..  A decoder with number 02027452509 was rechaged wrongly, instead of writing the above serial number of the decoder i wrote 02027452309,its a basic bouquet i am waiting for ur positive response please contact us on 07064196887 or 08104094022

  23. lekan

    my startime decoder is not working and I approach a dealer and I was told to decoder switch being an old decoder to enjoy the service …
    my question is am I suppose to pay for another decoder for me to enjoy the service ?

  24. Seni

    I recharge my Startimes 4dyays ago and up till now my TV is still showing please subscribe.

  25. Awawu

    Am having problems with activation pls help me. Card no:01831377884,phone no:08136120036.

  26. Famoroti Olusesan

    Pls i want you to help me in changing my plan from Nova bouquet to basic bouquet. my smart card no is 02146015292.
    I just recharged #1300 last week. thanks

  27. Eke Chris Iyke

    Please, how can I retrieve my Recharge Card pin, I scratch off some digits by mistake.
    Please help me

  28. Smith

    I change antenna to dish and its telling to subsribe while i was using it perfectly with antenna,decorder no 01831313140

  29. Akpan, Emem James (engr.)

    I recharge my star time since on Wednesday 6/6/2018 till now but is not working what the problem now help me out
    I recharge through First bank ref: 10942560299116 for the below no.
    his is my card no 02146377009
    And is my phone no 08073341735
    name udosen noah akpan

  30. Jimoh Abdulganiy Abiola

    For how long should i wait for my startime decoder recharge to be activated

  31. Ebi B.O.

    This is my second letter to you to ask for a reverse of the money I wrong pay into the wrong account. On the !st of June I subscribed for startime through my First Bank Account with N1900 with bank REF: 10942559709920.

    Because I needed to see a particular programme I was forced to pay another money to subscribe. I wonder why correction has not been effected. If correction can not made then pay bank my money. Or I have done wrong subscribing for Startime?

    Correct Account is 02027355132

    Wrong Account is 02027353132

    Bank Ref: REF: 10942559709920

    My Phone Number is 08061146019
    Name is Ebi B.O

  32. omogoriola lukma adekunle

    wrongs payment was made on 2/06/2018 at exactly 4.30 pm.the payment was made to customer care number.094618888.the correct smart number is 01467382360 that belong to mikhael Ashiru.thanks

  33. Okey

    I recharge startime three hours ago,and I am surprise that it refused to activate now and I try the customers care no to Call and nobody is picking it,and before now I recharge through online and it was through but my issue is that I was cut off even before the money I pay expire.pls somebody should tell me what is happening 02027168274

  34. Okey

    I recharge startime three hours ago,and I am surprise that it refused to activate now and I try the customers care no to Call and nobody is picking it,and before now I recharge through online and it was through but my issue is that I was cut off even before the money I pay expire.pls somebody should tell me what is happening

  35. Kamal badmud

    Charge my decoder 01467077252 with unique bouquet of 3800 on Friday night with first bank mobile app….till now d decoder still not working.
    Called service center number switch off…pls recharge.

  36. Abiola Janet

    Kindly attend to my complaint as a matter of urgency pls. I recharged 1,300 naira on the 19th of May via VT PASS (online) but to my surprise two days ago, we were shown that it would expire today but we couldn’t reach customer care, even right now and that’s why I’m using this platform. I got home a while ago to find out that we have been blocked.This is very unfair and annoying, once again do the amendment or whatever you want to do as a matter of urgency pls. Thank you.

  37. Adeosun O Caleb

    I use to recharge my startimes decoder through my first bank mobile app and it will come up within few hours. however, I subscribed using my access bank mobile app since yesterday and its not coming up. kindly help check what’s wrong. My decoder details are as follows;
    Startimes No: 02110791276.
    phone no: 08032533593

  38. Adeosun Oluwaseyi Caleb

    I use to recharge my startimes decoder through my first bank mobile app and it will come up within few hours. however, I subscribed using my access bank mobile app since yesterday and its not coming up. kindly help check what’s wrong. My decoder details are as follows;
    Startimes No: 02110791276.
    phone no: 08032533593

  39. Adeosun Oluwaseyi Caleb

    I use to recharge my startimes decoder through my first bank mobile app and it will come up within few hours. however, I subscribe using my Access bank app since yesterday and nothing is happening. Kindly help me check what’s wrong. My decoder details are as follows;
    No: 02110791276


    Good day recharge NOVA for the following account since yesterday and it is not activated yet. They are: 1. 01467160363 2. 01467246759 3. 01831280367. please help me to activate them. Thanks

  41. Adebayo kehinde

    I recharge my star time more than an hour now but is not working what the problem now help me out

    This is my card no 01467162154
    And is my Nom 08033950744

  42. Dasat Iliya

    I am a customer from Jalingo Taraba state. I pay my subscription for TV view Monthly. I can’t watch my subscribe channel, is very flactuating. Is now 1942hrs local time in Jalingo.
    This indicate I am loosing my money, because your channel will note give me extra time for the lost of signal cause by them.


    I made a recharge of Nova one week but am yet to be connected. pls kindly look into my account and connect me now. is very urgent pls. The recharge is today around 4pm. my account no is 02146479504.

  44. sallam

    pls mistakenly make payment into the wrong account pls help me out that wrong account is 02145993858 the correct no is 02145993853 olarewaju. thanks

  45. mary

    I’m Mary K Oyedele,Startimes number 02146163345. Recharged unique bouquet 1hr ago but only my previous bouquet (basic) is showing.

  46. Oyeyemi Kazeem Oyetunji

    I Oyeyemi Kazeem Oyetunji recharged my startimes decoder via Diamond Mobile App early this morning and up till now, it has not been activated. my card no is 02110771861.Basic bouquet a month.

  47. Ayokunle

    My children push the decoder smart card beyond the boundary yesterday thinking the card is about to fall out. Now the card is stuck in the compartment and the decoder is displaying card problem. Is there anything you can do to help.

  48. Br Osas

    yesterday 21 April in the morning I recharge 1300 through my bank app skybank, till in the evening no station.
    Again I recharge another one 1300 yesterday evening through my bank app till now no station and my bank has debited me for both.
    my card number ‭01467038588‬.
    my phone number 08022779105.
    should I loose this money like that? #2600? for what?
    you better rectify it now or you people loose me as a customer.

  49. Shaibu

    #1300 monthly subscription online through pocketmoni acc number 01467171641 and it was successful. My name is amuza awolo,

    Here are the message You have successfully made a payment of NGN1,300.00 to STARTIMES for Service ID : 01467171641. New Bal: NGN166,387.20.
    Ref: 02ZD599059E6075

  50. Olaniyan Francis

    I recharge 3days ago but my decoder is still giving me “No Signal”
    and I also relocated from Lagos to Abeokuta with my decoder

  51. jamiu remi tijani

    pls help me out my name is JAMIU Remi tijani,one ur customer at MUSHIN area,I recharge my STARTIME with my mobile app,a week option to smart but not activated since if my card can’t work with smart pls help me change it basic,card number is 02146493152,date 15\4\18 and my contact is 09093211139 or 0802855539 DIAMOND BANK APP

  52. Famewo Ebenezer Babatope

    Please, try and do something fast on your updates, I also paid for Basic since yesterday 5/4/2018 no response yet. Card number 02110763153.

  53. ojo tayo

    Good day sir /ma, 

    My name is Ojo Tayo one of your constumer, I subscribed yesterday 29/03/2018.with my mobile app diamond bank with the name on it is adefemisoye adegoke, i subscribed to basic with reference number 1031DB1522325495926895171/02146415955,pls help me out is not activated.thanks

  54. kola

    Please I have paid for Basic (1300) , it still telling me please recharge , meaning you are yet to effect my payment, kindly do the needful urgently card No 02146541751



  55. Eniola

    I recharged for basic bouquet of 1300, but was given nova bouquet instead, please rectify dat

  56. enny

    I recharged for basic bouquet of 1300,but was given nova bouquet instead, please rectify dat
    Startime no 01467263369

  57. sabo suleiman

    I have a problem with your recharge these days. I used to recharge people startime recorders through my unity mobile apps and my unity bank account is being debated but, the channel were not been credited . I am being disturb by the people for whom i recharged. There current recorders i recharged but not been credited were as fellows,
    1. 01831306451 (recharge last week ago through unity mobile bank)
    2. 01831082217 ( recharged yesterday ) plz urgently recharge these recorders to these people and relief me from there pressures. Waiting 4 ur responses tnk u.

  58. Solarin

    Please I subscribe through Fcmb but yet my decoder is still deactivated, what is happening.I CNT even get signal at Ipara demo in Ogun decoder number is 02027882337.please tell me what the matter is.thanks

  59. Solarin

    Please I subscribe through Fcmb but yet my decoder is still deactivated, what is happening.I CNT even get signal at Ipara demo in Ogun state.

  60. Esther madaki

    I am from Kaduna I recharge 1300 yesterday and it is still telling me to recharge please rectify this problem or else I will find another decorder

  61. Prince Daniel

    which startime decoder is the best to buy

  62. christian

    Please I am always having issue with my decoder, cause none of my recharge has ever gotten to a month, it usually stop at 2 weeks y.. This is my decoder 02110446064.

  63. adetolu Johnson

    hey startime, I don’t understand why you’re not showing #bbn# you guys are just losing your customer
    like now, I’m getting myself another decoder gotv to be precise
    big brother naija is a Nigeria program which is supposed to be shown on every decoder
    Do something fast, you’re losing ur customers

  64. Engr. Aliyu O.A.

    I’ve always try to recharge my startime card online but it has never been successful. It’s always complaining that startime can not validate my card no, the same pin that i’ve bern taking startime office to recharge. Pls address this problem.
    my pin is 021393220856 and my phone no is 08038088829


    Good day please i recharge my star time on Wednesday night 07/02/2018 but up till not it has not been activated. kindly assist. details 02110352222—–OTI ZANDA

  66. Adeosun Folasade

    I subscribed to basic bouquet on 02/01/2018 and till now it’s just telling me to please recharge. My recorder number is 02146511002.

  67. Emeka Ezekwueche

    I subscribed my star times since 14/1/2018 yet is showing no service with 08036023630

    1. sherifat Muhammad

      I recharge with #3800 on the 29th January 2018 via mobile banking and it was successful. But up till now I have not been reconnect back. It showing you are not eligible to watch this channel. Decoder number is 01831003275 kindly try with dispatch as all the calls to your customer care were not picked. Thanks.

  68. Onuegbu kenneth

    My name is Onuegbu kenneth. I reside in Abuja Nigeria. I recharged my startimes decoder with Quickteller for #1300 on 02/01/2018 but few minutes ago a message displayed on my screen informing that my subscription expires on 13/01/2018. My smart card number is 02110367440

  69. basiru umar Achida

    Please why every night like arround 11:00 pm must of your channels are not showing, they just shows no signal, pls we are loosing alot programs , especially on dadin kowa, such as warisha etc.

  70. Segun

    Hello there pls l have old star times decoder and l want to change to new one how do l do it and what attach to it?

  71. Oyeyemi philip

    For the past 3days now my start time decoder have not been having signal and I have searched searched and searched turned and turned yet to no avail.Please find something urgent to do to remedy the situation because the headache is giving me I getting too much.My name is Oyeyemi Philip and my start time no is 02145803757.You can reach me on 08062648473.


    I paid for my subscription via pos yesterday but up to now there is no channel to view here is my card no 01831313816 i’m abubakar adamu


    Good day. I recharged my startimes via Gtb on 1 January 2018 for #1300 then I used it for 5’s now showing recharge. I can only assess the 2 free channels. please help me resolve it. my card number is 02146603407 and my phone number is 08102909477.thanks

  74. kolawole suliat

    Hi am SULIAT, I recharge for one month on 25/12/2017, now the star time is telling me to recharge again. Why? Bcus as far as I know it suppose to use 4 weeks instead of 3

  75. Oyins

    No station is showing on my startime,,,please kindly restore it back for me 01831090079 and my cell number is 08032187596 thanks

  76. moruf jinadu

    my decoder no is 02027737231 my phone nub is 07086838039

  77. moruf jinadu

    i dont know what is happen i recharge my startime with 1300 and till now nothing show pls do something i dont like what is happen because i have pay for the service


    I recharged nova package with 1100 on saturday last week and yesterday i could not view anything again.I called customer care and was asked to do auto search which i did but to no avail.Help review and restore the stations for me to complete a month not 7days. My name is POPOOLA EZEKIEL with smartcard pin of 02145969221 and phone number 08079343736.

  79. TUNDE O

    Just recharged via gtb,but no activation.Pls help.card no 02145862182

  80. TUNDE O

    Just recharged via gab,but no activation.Pls help

  81. fabulouaster

    I recharge 2000 last year December 22 but now it has expired why

  82. alausa

    my decoder 02146509535 is not showing after subscription through my gtbank
    amt:200 Ref NUMBER 788225774643447399527819352443, DATE: 1/1/2018, MY PHONE NUMBER 07039441440. THANK

  83. aderemi adeshina

    my name is ADESHINA ADEREMI ,i have wrong phone no my decoder The no is 08060423410 instead of 08060423400 which is THE CORRECT ONE and i cannot recharge it now, Please come to my rescue

  84. oyinflames

    i recharged basic yesterday via internet ,i dont knw why its still not working,its still showing basic bouquet pls card no02027150874

  85. idjerhaka solomon

    am solomon, i recharge my startimes 2600 subscription thrugh firstbank mobile app on 25/12/2017 but i was credited with 1300.
    these are my information,

    card no 01467065999
    ref no 10942542778206
    phone no 08059466101

    pls, kindly treat.

  86. Mary Akinwole

    I recharge my startime yesterday 24th December 2017 Basic Bouquet through my access bank internet service, and till now I can’t get any channels to watch my startime card number is 02110853557 and my phone number is 08130713831.


    I travel out of town for a while, now am back, my startime sign strength is zero and most of the channel has been disconnected of my decoder. here is the number I use to recharge it 08169695562. is there any solution to it or it has been condemned

  88. Akinleye oluwatoyin

    I subscribe for basic of 1300 but I nova bouque was given instead my number is 02110893372 my phone number is 08030991790

  89. Agnes Bartholomew

    I just subscribed 1900 now but still showing no subcribtion so what is the problem?

  90. remi ogunbiyi

    What are t1 and t2 decodersa? Can decoder that was built may 2016 t1 or t2.
    If it is not t1, why did startimes blo my line, about 4 days after I loaded subscription; saying I should swap compulsorily with N3,600 cost. A device becoming obsolate after 1 year is wickedness.

    1. remi ogunbiyi

      What are T1 ad T2 decoders? My decoder was built in May 2016. Can it be an old decoder?
      if it is not the old type decoder< why did Startimes block my line 4 days after I loaded subscription, sad then asked me to swap the decoder for a new one at N3,600 cost.
      A device sold by a company becoming obsolete after 1 year, and has to be replaced for this amount is killing. i need justice please.

  91. david owoeye

    pls I relocated from ijebu ode to alagbole ogun state I have used even eternal antenna still d signal strength is stii zero percent even at ijebu ode I don’t use antenna at all pls help out der decoder no is 02146597745

  92. Thomas Ibrahim

    Good morning i recharge my startimes using my bank mobile app but it have not been activated this is my Service ID 02145992391 and Ref: 02MB33376354610.


    Good Morning
    My Name is Soluade Gbenga, o Subscribed for 1200 Since 12 Hours Ago through my GTB Bank Account still no Channel is showing, My Startime Card Number is 02110609082


    Good Morning
    My Name is Gbenga Soluade, I Subscribed 1200 Since 12 Hours Ago and still it has not been showing any Channel my Startime Card Number is 02110609082

  95. Abdallah

    hi can you help me
    am in niger
    i dont know on which sat i can have startimes TV

  96. Jeremiah

    Pls help me confirm if my subscription is successful, because I subscribed but am unable to view any Chanel

  97. Idrees

    Lawal-Onikoyi Idrees,I recharged via Gtb internet service on 4th of November 2017 up til now it’s not showing, my smart card No:02027374125,thanks.

  98. Aromolaran tolulade

    I recharge via msg on mtn but the decoder isn’t work yet I call costumer care they are just burning my credit no answer. Help me out

  99. muhammed sani

    pls sand me the customer care number 02145756205

  100. Tomori

    Hello, my decoder channel are not showing to day if recharge I will nt see anything my num is 02027388499.

  101. mrs bobai ere

    I did recharge my Startimes yesterday through my gtb account 1300 was deducted , up till now I can’t watch any channel this is my smartcard number: 02110420657

  102. Fasae mayowa

    I recharge with 1300 through skye mobile on 10 Nov. 2017 Time :11.54am with my smart card no 01467162111 and the Ref no of 02HV34396128311 and I was told that my transaction was successful and nothing was done since this day. Pls help me. I have recharge another 1300 pls do the one of 10 Nov. 2017 or you reverse the money. Thanks.

  103. Fasae mayowa

    I recharge with 1300 through skye mobile on 10 Nov. 2017 Time :11.54am with my smart card no 01467162111 and the Ref no of 02HV34396128311 and I was told that my transaction was successful and nothing was done since this day. Pls help me.

  104. David

    Good evening Sir/Ma, Please, I will like to inquire from you the current price of flat tv with inbuilt decoder? Size ’32’ to be specific. At the same time, can it work with other decoder? Or was it built mainly to work with Startimes inbuilt decoder? What is the subscription process?

    In addition, I subscribed for my uncle 2weeks ago with 1month subscription of #1,300 and uptill now, they can’t view any station any more. What is the way out?

  105. Adekunle Adewale

    Good Day, My wife recently renewed my subscription for basic bouquet instead of the classic i preferred. Is there anyway I can upgrade the subscription.

  106. yekini tope

    l recharge my decoder on 14/11/2017 by send this code ( cc#01831094000#3259****2467) to 32055, but l later received message on my decoder that my subscribe will expire on 17/11/2017.please l need urgent solution to this problem.

  107. Micheal

    I recharged my startime on 30th October, which is supposed to last for one month because I did one month subscription, they cut me off since 15th of November, that means they just gave me two weeks. My decoder number 02110449997

  108. Suleiman M Lawal

    Good day. It’s like all the channels are not showing today at all. My decoder number is 018 3118 1857 and I live in Life Camp, Gwarimpa, Abuja. Thank you.

    1. onakomaya adetayo oyeleke

      I Recharge my star time today all the station is not showing.please while is it like that.its novue bouquet I recharge one week

      1. onakomaya adetayo oyeleke

        this is my card number 02146491677

  109. Victor

    i recharge my startimes 1,300 through qickteller this night, nothing has been showing. Here is my details 02110011996

  110. Abubakar Umar Isa

    I recharge with via GT 737 1900 since 5:00am but up to now not been activated my name is Abubakar Umar Isa.My smart card no is 01831261638 my phone no is 07033377347 pls activate me.

    1. Abubakar Umar Isa

      I hope my request will received due consideration

  111. tina joe

    Pls I don’t know what happened my decoder suddenly started showing no service,been trying to change the direction of the antenna but it’s still showing no service pls help me out my decoder number is 02110252869 and my number is 08160458768

  112. Jegede shola jacob

    i recharged my startimes decoder yesterday 06/11/2017 throught my bank and till now my channels has not been restored #1200 for ten days subscription gtbank iyana ipaja branch decoder number: 01467270812 bank acct no: 0175279439 Acct name: jegede shola jacob

  113. Saatyo iorlanga sabastine

    pls activate my decoder, card number 01467418204

  114. Saatyo iorlanga sabastine

    i recharge via quick teller and the decoder isn’t activated, pls help. card number 01467418204

  115. IJIYODE abayomi

    good day,i have just recharged my starting but couldn’t be activated. plus assist here 02146336287

    1. IJIYODE abayomi

      good day, I paid N600 on my star time since few days ago not now but couldn’t yet view any of the subscribed stations. please assist to activate 02146336287

  116. victor okoro

    my name is victor okoro. my decoder number is: 01467425202. i recharged it through quickteller with 3,800 on 29/10/2017. my account was deducted but the startimes account was not recharged.

    another decoder number: 02146023696 i helped a friend to recharge through quickteller too with 1,500 was not recharged but account was deducted. the name on this decoder is veronica attai

  117. yuauff kazeem oyetunde

    Sir/ma, pls my complaine is that I just want you to help me on my decoder I want to enjoying my subscription fo one month because if recharg nw am using it just for 14or 15 days.pls help me to change it to I month. This is my smart card number. 02145716311. YUSUFF KAZEEM OYETUNDE

  118. Abiodun

    I just want to know if startimes is going to show carling cup now called carabo cup and how much did I need to subscribe on it to enjoy the match.

  119. Simon Bonny

    I recharged my Startimes on 11/10/2017 with N1300.00 ie for basic bouquet which is understood to last for a month but today being 22/10/2017 I’m told that my subscription has expired and disconnected just 11 days after subscription. Is it a fraud or reap off? Please reconnect my decoder to enable me exhaust my remaining 20 days. Smart card No. is 0146708672 and my name is Simon Bonny. There are now alternatives to try.

  120. Adedoja muideen kolawole

    Hello, please i had problem on my decoder i was recharge online last week and is not working_01831070487,even I also recharge yesterday through startime business unit, still yet is not working.. I had been spending #2k now, pls help me out 08063206592

  121. christiana

    i subscripted since yesterday and i was debited i used gtbank platform till now my money has not been reversed neither is my channels activated i subcripted 1000.smartcard number 02146165646

  122. Ahmad

    Hello I recharged with 1300 voucher about 4 days ago but up till now it has not been activated. my smart card no is




      sorry, i wanted to say till now it has not been activated

  124. Lawrence chuks

    I recharge for the 2days now , my account has not been credit i have sent an email to your customer care
    Thank you


    Hello Sir/Ma,
    I Zebulon ST, recharged my uncle’s Decoder no(01831036505) yesterday 18th October, 2017, until now none of the channels is showing, its a basic package of N1,300,Please kindly Use your office right to do the needful. Decoder name(OROYO BENIAH OLORUNWA). I will be glad if this can be settled with immediate effects.

  126. Adetola Olubukola

    I recharged for Nova bouque (N900)on GTB mobile money on Sunday 15th of October, 2017. Unfortunately it has not been activated till date.I called customer care but no response.
    Some stations audio is very poor i dont hear anything.

    Adetola Olubukola
    08028531820, 08053499092
    Startime card no: 02146536240

    Urgent attention is needed.


    Gud morning to u,pls, I made a subscription online for basic bouquet since yesterday,yet till now the service has not been activated.pls,kindly bail me out.My card No is:01467270720

  128. Matthew Samuel

    Am Mr matthew Samuel i recharge via gtbank 1300 startime subscription yesterday the 10th of October 2017 and yet its not smart card number is 01831197316


    Please i recharged my startimes on 1st of October 2017 with 1200 naira through GTB mobile bank and with the same channel on 3rd oct 2017 with 1300 naira. Till now i have not be able to see the service i pay for. Smart card number 02110772122, phone number 08038183009, Nova bouquet. thanks

  130. kenneth

    Am a Startimes sub dealer in Eket,in a month,I buy vps not below 1m but I can’t access my demo decoder to advertise your content to d customers unless I recharge d decoder but noticed that dealers that can’t generate 1/3 of what I do are enjoying d benefit from code is EKE003,digital concept tech and demo Dec no 01831627894.pls link me up

  131. Auwal Abubakar

    My name is auwal Abubakar i am from gombe I recharge my startimes yesterday 01/10/17 but his not working my smart card number are 02146167352 pls help me I Recharge true my bank account 1300

  132. TUNJI

    Please Startimes,My name is TUNJI OLADIRAN I recharged my startimes smartcard Number(02027333420) Nova Bouquet with the payment of #1300 through GTB since Wednesday 27th Sept. 2017 Up till now I haven’t been able to view any channel neither have I received any signal
    Help Out

  133. rabiu abimbola azeez

    I mistakes recharge 1,300 tru my inter switch to a wrong number of (01467109648) with d ref no of (888920868393) while my real number is 01467109647.pls kindly help out . my phone number is 08038547926

  134. rabiu abimbola azeez

    I mistakenly made payment to recharge via my inter switch to a wrong number (01467109648) with d reference no of (888920868393) while my original number is (01467109647) pls kindly help me out.tnks d recharge was 1,300.

  135. Ogundowo Oluwasheun Michel

    Greetin’s. I recharge Basic package of #1400 and nw its showing channels of Nova package of #1200, pls help.
    This are phone numbers: 08183234343 or 07033235905 or 07053362739. Thnx, i’m gr8tful.

  136. Ogundowo Oluwasheun Michel

    Greetin’s. Pls i recharged Basic package of #1400 and now i am recieving Nova package channels. Pls help.
    Mr Oluwasheun.
    Dis is are my phone no: 08183234343, 07053362739

  137. Lawal Oluremi

    Pls startimes.
    I did subscription for 01467179499 on 19/09/2017
    through Access Bank app, but it’s yet to come up.

    Pls help ASAP.

  138. Abdulkarim umar

    I subscribe for 1400 today 6 days but many channels are not open please help me see my phone number 07069172931

  139. Alhaja s. Adenekan

    I recharge since 9/09/2017 and till now it has not work, please all i needed is your customer service phone number.


    I recharged my startimes with N1,300 via Pocketmoni with Reference Number 02BW33565A37842 on 02/09/2017 and have not been reconnected. My Decode ID is 02027301506.

    Kindly assist with the reconnection. My number is 07037676706.

  141. Olutimehin Emmanuel Ade

    I recharge 1000 since on 6th sept,2017 uptill now am unable to view any channel this is my smart card number 01831648830

    1. JOHN

      Hi please I need urgent attention since around 10th of this month I recharged #1300 I have signal failure.that is now a waste because I have not enjoy the service, my decoder number is number is 07033242627

  142. Olutimehin Emmanuel Ade

    I recharge 1000 since on 6th sept 2017 uptil now am unable to view any station this is my smart card number 01831648830 am Olutimehin Emmanuel Ade.thank

  143. Olutimehin Emmanuel Ade

    am always recharge 2000 monthly but this month i recharge 1000 uptil now am unable to view any station

  144. mr boluwatife

    pls be fast do something to it

  145. Esther Adewoye

    I recharged with one card to my husband(Adewoye Jacob) startimes decoder yesterday night but not working up till now.
    Smart card no: 02110627405
    Phone no: 08066570906
    Please kindly assist .


  146. Charles Mic

    I have recharged my startime smartcard(02027197869) but its showing its not subscribed yet. please I need solution

  147. Arowolo Adam Magaji

    I recharged startimes the one of N1900 since morning uptill now nothing is showing is writing NO ACCESS (6) NOT SUBSCRIBED work on smart card number is 01831261645

  148. Arowolo Adam Magaji

    I recharged startimes the one of 1900 since morning uptill now nothing is showing is writing NO ACCESS (6) NOT SUBSCRIBED work on smart card number is 01831261645

  149. Arowolo Adam Magaji

    I recharged my startime since morning uptill now i have not receiving any chanel. My smart card number is 01831261645.

  150. Mrs Chidinma Frank

    I recharge my star time today and my decoder is showing card problem. Please what do I do please. My card no is 01467320038.

  151. mr boluwatife

    pls i reacharged onecard on monday and today but nothing is showing except 4 001 and other free channels,my smartcard number is 02146015262 please do something 2 it

  152. Konwea Ifeanyi

    hello, I just bought the 40inch Startimes TV with in built decoder, together with 3 (three) months free subscription. but to my dismay, I notice that Al-jerzeera and fox news channel is blocked after few weeks of use and i don’t why. I will be happy if u can reopen it for me pls. my card number is 08131238734. thanks, pls act on this and reply

  153. Onigbinde

    I want to recharge now but afraid because of all these complaints and star times is not even responding. My first recharge though.

  154. Ahmad

    Good day
    I reacherged my startime account since morning 03/09/17 from my bank account and the money was deducted from my account , but still no any information about the channels.
    Here is my smart card number.
    021 4575 7223.

  155. Abdul Samuel

    I recharge my atar time decoder but up till now is not showing anything, pls help me the no is 02146435706 through online banking first bank 1,300 card pls repply me

  156. okeke Donatus

    sory. my card number is 02139318608. thanks

  157. okeke Donatus

    please i recharged my startime two weeks ago. it started working. but it stopped 28th august name is okeke Donatus. phone; 08063682975. card number; 02139318608. i recharged for basic bouquete

  158. okeke Donatus

    please i recharged my startime two weeks ago. it started working. but it stopped 28th august name is okeke Donatus. phone; 08063682975. card number; 0219318608. i recharged for basic bouquete

    1. okeke Donatus

      please I recharged my startime two weeks ago. it started working but stopped on 28th August 2017. My name is Okeke Donatus. phone; 08063682975. card number; 02139318608. I recharged for basic bouquete.

  159. Adam Zubairu Usman

    Hello I recharged my startimes on Monday 28 of August 2017 through my bank account up till now nothing is showing and my account was debited what can I do now? my smart card no. is 02146319643 and my phone no is 08030658739 hope you would look into the essue, thanks

  160. Kayode

    I recharge my wife decoder yesterday and till now is not working, I made a payment of 900# and they also removed charges after the 900

  161. Zebulon Segun T

    I Zebulon Segun, recharged my uncle’s Decoder(OROYO BENIAH OLORUNWA:01831036505) yesterday until now we can not enjoy what we paid for, please who so ever is in charge should please help us

  162. Adeniran Olusoji

    I mistakenly recharge my old decoder with number:01467014608 instead of my new decoder number:02110333672 now I am not receiving any channel.I recharge ed with #1,200.My number is 08068199444.Adeniran Olusoji.

  163. Abbas

    I recharge up to now is not showing anything my card is 01831056698

  164. Abbas

    I recharge up to now is not showing anything my card 01831056698

  165. Mohammed Auwal

    Good evening, my name is Mohammed Auwal, Pls my Chanel are not working, is tell me, smart card problems check card. I can which channel 001.this my smart card no. 02027779365.

  166. Okeke Joan

    My name is Okeke Joan,with phone no,07031076036. pls kindly help,I recharged #1,500 on my phone online bank first bank app,as usual,on the 25th July, but up till now, it didn’t recharge. while crosschecking, I noticed I typed(02027503173)instead of(02027505173)


    i recharge with 1200 since on 27/07/2017 no response since then my card No. 01831135401. 08069740258

  168. olasile

    have just loaded with #100 onecard n its displaying just 001 my card number is 02110543752

  169. Ayobami Taofeek

    I couldn’t be able to receive message from Startimes on my phone while some of my colleagues are receiving message like football match to be shown and other messages. My contact is 08060973408.

  170. Ruth

    My name is Ruth. I recharged on Sunday. Signal just went off on Tuesday why watching film. Till now I don’t have signal. My card number is; 02146133192. Pls help my sub shouldn’t waste. I never experience this. I’ve clean to card over and over again.

  171. saheed Hakeem o.

    I subscribe my startime through online 19th July 2017. nd my bank act HV b debited, nd yet I DDT have access to my star time to watch…
    reg no.020 2730 2207
    phone no .07059709213
    Ibadan.ring road.
    plz s beta u act fast.. than having negative word evrywher..thanks…Oloko by name

  172. Prince Lanre Tijani

    I tried to recharge this aftetnoon around 3;54pm by my Mobile banking and my account with SKYE was debited while my STARTIMES account(02027822464) was not CREDITED


  173. Olanrewaju Mayowa

    pls my startimes is not bringing any signal, i recharged after a long break in use. i have removed, cleaned and reserted the smart card it is the same ting pls help

  174. fadohun

    Hi my name is fadohun from ife osun state. Pls I reaharged my startimes today but is not working 0183157676. Pls help me out


    I recharged startime basic and sent the SMS to 32055 only to reply unsuccessful and displayed card problem-check card


      My card no is02145922658,I recharged #1300 and after SMS,I received unsuccesful cardProblem-check card

  176. Abdullahi Yahya

    My name is Abdullahi Yahya i recarge my Startime since sunday 9th July, 2017 via my G T Bank account at N1,200 and uptil now my startime is not activated and i dont know why. To my suprise my Account was sucessfull debited and Startime sent to me i was successfully recharged. please help and check what is wrong. my Startime Number is 02110842641.

  177. Nsimbe Micheal

    I recharged 3k on my startimes decoder for a week as usual buts not working why
    the decoder number is 02036946076

  178. winfred katusiime

    hullo dear
    i have been using nova bouquet and i recharged to basic bouquet but i havnt seen my channels being added.
    please me update it….. my smart card number is 02036579180

  179. john alabi

    I recharge N700 on Saturday to card 02027784355 till now is not working pls help thanks

  180. Tuagha Paul

    I have just been cutoff, and is not up to a week i recharge what might be the issue my number is 02146148586 pls do something… Contact number is 08061103911

  181. Okunnuga David Akinfodunrin

    My name is Okunnuga David. My number is 02110583819.I subscribed last on the the 30th May, 2017. When I put on my set this afternoon alas. I had been cut off. When it is not 30th June yet. Please put me on. Thank you.

  182. Anene Okafor

    I tried to recharge by bank transfer and my account with FBN debited in my bank account and my account with star times not credited. Details as follows:

    Your Acct 200XXXX439 Has Been Debited with NGN1,400.00 On 23-JUN-2017 22:26:55 By BILL PAY/10945523773911/02027562018/Star….


    Pastor Okafor

  183. Anene Okafor

    I tried to recharge by bank transfer and my account debited in my bank account and my account with star times not credited. Details as follows:

    Your Acct 200XXXX439 Has Been Debited with NGN1,400.00 On 23-JUN-2017 22:26:55 By BILL PAY/10945523773911/02027562018/Star….


    Pastor Okafor

  184. Panuel

    I recharged startimes unique bouquet since morning and it’s not yet activated my smart card number is 02146166585

  185. Muda Ganiyu

    I re-charged my starttimes card almost a month ago when the “Recharge for two months and get extra two weeks promo” started. But about a week ago, that is less than a month after I recharged, my card reader seems not to be picking any signals. It tells me “No signal” when I try to connect. The card decoder blinks. I have tried re-adusting my antenna without success. What is the matter. My smart card number is:02146407256. I thank you.

  186. Muda Ganiyu

    I re-charged my started card almost a month ago when the “Recharge for two month and get extra two weeks promo” started. But about a week ago, that is less than a month after I recharge, my card reader seems not to be picking any signals. It tells me “No signal” when I try to connect. The card decoder blinks. I have tried re-adusting my antenna without success. What is the matter. My smart card number is:02146407256. I thank you.

  187. Abubakar A Abdullahi

    I recharged my startimes through GT Bank and some channels are not showing. This is my smart card number 02145827989

  188. Hello… Why is everyone complaining about this startimes network??? .. I recharged since last week, watched few stations for some days and then suddenly I get to watch some free stations like NTA and the likes.. The other stations aren’t showing and it’s telling me to subscribe.. For what na??.. My card number is 01831285537.. Please help me see to it.. Also your customer care service is very poor.. Called the number but they didn’t pick up.

  189. Olalekan Idowu

    Please make my account id active.
    Card number is02110936164

  190. Attahiru Sheshi

    I subscribed to my startime through GT Bank and the channel are not showing. My smart card number is 02145826137

  191. Frank Oghogho

    I need a help from startimes,i am from nigeria but correctly living in burkina faso i bought startime and i have subscribes since two week ago but it get on telling me that i have not subscribe to view any channel and ever since i see no value buying this startime;I really do need your help and my name is frank and my pin number is 01831638730

  192. Wuraola Akinwumi

    Good morning, I recharge my star time decoder this morning and my account was not activate. This is my card number 02145856453 with #1200 naira for Nova subscription. thanks

  193. Saheed opeyemi

    i recharge my decoder with d smartcard number 02139349143 2ru mobile money direct 4rm my firstbank acct but upto now they haven’t activate it . pls help me out

  194. akin

    please i subscribe 800# on my startime now and it not showing the station (smart card 02110276659) my number (09093896801)

  195. Abusufyan When

    I’m no longer seeing your text on my phone when the subscription is about to finish or when I recharge, pls help me out of the situation
    my no:08060305057
    smart card:02110619697

  196. Mohammed Muazu Rabiu

    I recharge my smart card with 1,200 but up-to now is working they show me No Access and Not Subscription pls help me this my card No: 01831155625

  197. Odii

    Please I recharged 1200 today 9th June 2017 on a smart card number 01467117505 but up till now is not working. Please need help.

  198. Abisoye Amos

    I Abisoye Amos swap for Combo decoder today 7/6/2017 with S/N: 28222816528214881, Chip ID:00650901086 and CA No:- 01831519091. After which I install it but to all channels I search for it says no access (4) not subscribed. Please, help me activate the decoder and the smart card.Thank you.

  199. Yusuf Adekunle O.

    I subscribe to Basic bouquet two days ago, but not all the channel were opened. Help me please change the bouquet from Nova to Basic, the money is running out.

  200. seriki dayo

    Good day,am Seriki Dayo,I subscribed basic bouquet on my decoder but it was only nova bouquet that was opened for me after subscription.
    My smart card number is Num:07035614875
    Please kindly assist for possible solution.

  201. Oluwayemisi

    I recharged 1,100 today 31/5/2017 is not working yet smart card number 01467434114

  202. zainab Ibrahim

    I recharge with #1300 today been 29/05/2017 smart card number is 02145893982, ZAINAB IBRAHIM

  203. mrs sheu

    i recharge 1200 ?nd not working with card number of 02110365782

  204. Obamiyi adeyemi

    I subscribed yesterday on noval (#900) smart no.01467228533 my phone no.08039505593.but basic was activated for me which means it would not up to a month pls.assist

  205. David

    I just recharged my startimes decoder with N1,200. But not yet activatated. Pls help me and activate it. My smartcard no is: 01467457763 and my phone no is : 08039091860

  206. smighty

    please how can i retrieve my blocked startime smartcard.. number: 02139391225-4

  207. Idris kazeem

    have recharge on my Startime but is not working, then I’m not received any massage on my Startime registration phone number please help me out

  208. abdulmajeed zubair

    pls help me resolve it,i subscribe #800 on my startime decoder since on 7/5/2017 through gtbank platform and since it has not been smart card pin is 02146538505,my name is abdulmajeed number 08039208751.

  209. Johnson Anthony Ekpo

    hi please what is the challenge with star times. I recharged 1,200 since morning of today and till this time of 10pm its still not connecting. My account name is Johnson Anthony Ekpo: phone non: 08023752267, while my decoder non is 01467051173 its the new HD decoder.

  210. Asu Sunday

    goodeven,I recharged my star time and it start showing and after some minuit its stop and write no network for 4days now,pls wat is the issue

    1. Asu Sunday

      this is my startime number 02027281151,pls resolve it for,let it start showing

  211. Adeyemi kabiru

    Gud evening sir i dont known wat is wrong with my startime on 11-03-2017 i recharge #1,200,3 to 5days it will show after dat day it whom show till my money will expire pls now i want to recharge but am afriad to recharge pls ooo


    good day

  213. mr olajide

    my name is Omolaju olajide
    smart card number -01831672743
    I subscriber on 17/4/2017 with the amount of #400 before 21 /4/2017 the decoder display non access ,I want more datail on the subscription for monthly and weekly

  214. Ajongbolo kayode

    my name is ajongbolo kayode i just load one card nigeria of #100 but smart card is just showing smart card error please help me to activate it my smart card nunber is 02110818249 my holine is +2349061906813.

    1. Adams jemilat

      Good day, pls I Recharge my Startime since last week via Gtbank acct 1000 but not showing at all Pls help me fix it 02146335818


    my name——ebenezer ajibade babalola

    my smart card number—— 02110780127

    pin number—–755866342707

    please i was mistakely recharge to wrong number yesterday evening between 6:30 t0 7:30pm(wrong smartcard–02110772057).

  216. lucky alegbe

    i just recharge 1200 nw bt it still show unsubscrib pls help me out card number 02110524553

  217. Saidu Abdullahi

    am Saidu Abdullahi , I subscribed Yesterday 16 April 2017 via Union Bank mobile #1000. but is not active pls activate it for me. card number: 02146168561. phone number :08068333303. from Saidu Abdullahi

  218. micheal Obadeyi

    Pls help me to change my package to Nova my decoder number is 02110814410. Am Mr Obadeyi pls change it for me nw i want to recharge for 800 naira nw. Thanks

  219. oyibocha

    gud day
    i try subscriping nova bouquet using gtbank mobile but it message me back saying an error occured retrieving smart card for 02110536407(which is my decoder number)
    i did it last month and it worked… dont knw y now… pls help me out…thanks

  220. Adeniji Tomiwa

    Good day,I subscribed for Nova bouquet at the rate of #800 today, but can’t view anything. My smart card number is 02110438754. My name is Adeniji Tomiwa. Pls help out

  221. jim sunny

    pls i recharged since on Friday, but it still showing me NOT SUBCRIBE, i cant even view any station, pls help me fix it. Decoder No is 02027399054. Classic Bou. for 2 weeks

  222. Ilesanmi

    My name is adeleye ilesanmi recharge my startime twice today at rate of 1200 totally amount I recharge now is 2400 pls help to activate it
    Card number 02145696434

  223. Akeem Sule

    I recharge my startimes decoder with #800 and it is not displaying any channel,please kindly come to my aid.My startimes card number is 01831008037 and my phone number is +2347083326423,thank you.

  224. Akeem Sule

    I recharge my startimes decoder with #800 and it is not displaying any channel,please kindly come to my aid.My startimes card number is 01831008037 and my phone number is +2347031516151,thank you.

    1. Pastor Afolabi

      I’m Pastor Afolabi and my smart card number is 02110581945. Please the dealer that I bought the recharge card of #1300 from was mistakenly recharged to wrong number on Sunday afternoon between 3.00 p.m – 4.00p.m. (wrong smart card is 02110521945)

  225. eze chukwunonso

    am chukwunonso, I subscribed some munits ago via diamond mobile #1000. but is not active pls activate it for me. card number: 02145837334. phone number :08064569027. from Enugu thanks

  226. mercy

    Plz,,statime,I did my sub. Yestaday aftanun through my gt accnt,,til now av nt c any changes ooo.02146450310

  227. Mustapha

    I load on my decoder since 3days ago but is viewing not subscribed.
    Smartcard Number:0211060165
    Please help to fix it.

  228. Mathias Agboni

    I subscribed yesterday and my account has been debited with 1100 but my decoder has not been activated.Smart card no 02110024056 & phone no 08068129461 please check and rectify.

  229. Moyinoluwa

    I recharged my startimes yesterday online with code 02146057006 and its been giving me no signal and card faulty or something.. Its been long I recharged the.

  230. Abimbola

    I recharged my startimes with 1200 yesterday and it’s displaying no signal since that yesterday after activation though it’s been long I subscribe. This is my card number, 02027177932.


    I recharge my startimes decoder with #1,200 and it is not displaying any channel,please kindly come to my aid.My startimes card number is 01831160147 and my phone number is +2347031516151,thank you.

  232. Aliyu Ibrahim

    Hello Sir,
    My names are Aliyu Ibrahim from Kano states/Zaria.
    I write to report and request you to kindly block my startimes receiver because it was stolen and I registered it with my phone number 08060901853, please I wanted it to become useless to the thief, I like your services.
    Thank you so much.
    Till I here from you.

    Aliyu Ibrahim Chiroma


    Hello startimes,iI recharge my decoder yesterday with N1,300 BASIC PACKAGE till now is still displaying NOVA ,please the office incharge sholud help me do the needful.Thanks
    Smart card no 02027749485,my phone no is 08027036186

  234. happiness

    Please i recharged few days ago but my decoder still reads ‘this channel belongs to nova bouquet please recharge’ 02027236785

  235. yusuf abdul

    I subscribed #600 using gtbank yesterday night, till now displaying smart card number are 02145724293 and my mobile number is +2348039433547. Please kindly help me fix it.

    1. Tayo A. Chidi

      I recharge to monthly basic today in the afternoon and up till now is not showing. I subscribed through first bank mobile account my decoder no is 02145884042. kindly rectify it please.

  236. yusuf abdul

    I subscrib for #600 since yesterday from my gt account and uptil now is displaying as should please recharge,my 08039433547 and my post card is 02145724293

  237. Bolatito

    I recharged my startimes account using (#1200 basic bouque) online banking but non of the channels are showing except nta sport. My details are stated below: card no: 02110413306 and ref no: 10945511710367. Please help.

  238. erinolu eniola

    recharged smartcard `02145679166′ two days ago but it aint working…help me out,please


    Star time please improve on signal strength and quality at irrua, Edo state. It’s skipping and cracking.


    Startimes please improve on the signal quality at irrua, Edo state. There is complain here and there.


    We at irrua Edo state have been experiencing bad signal strength and quality for some time now. You can hardly watch anything all time of the day. Only cracking sound you here. This has prevented so many from recharging their startimes for some time now.

  242. Mukhtar Aliyu

    pls i recharged my startimes from my GT Bank acct through online payment but I made a mistake in my card number instead of 01831281919 i wrote 08231281919 I recharged 1200 naira pls help me

  243. badmus arisekola

    hello sir/ma,I recharged my startime card last month through my bank account and i was alerted BT since then it keep showing card error & updating flash.plz do something about it.Here are my details.card no-014 6708 for your quick response.

    1. Mukhtar Aliyu

      pls i recharged my startimes from my GT Bank acct through online payment but I made a mistake in my card number instead of 01831281919 i wrote 08231281919 I recharged 1200 naira pls help me

  244. Adefila Abiodun

    Pls, I recharge my startime yesterday but it say smartcard erro , another channel say no access. Help me out. 021 4569 6940

  245. oshadare olalekan tunde

    I recharge my star time with my mobile banking unfortunately made a mistake by pressing 8000 instead of 800 pls help me refund my remain balance through this(account no 1017805521 uba)my smart card no 01831027963.yet is not working .

  246. Oyewole Alameen

    My name is Oyewole I am unable to recharge my star time decoder.

  247. Uru Jimoh Sheriff

    I made a subscription on this decoder with smart card no 01467162973 on the 19th of December 2016 and it’s not working again. Thanks


    I subscribed for basic bouquet but most of the time there will be no service/signal. Smart card no is 01467113476


    I subscribed 4 basic bouquet but most of the time there will be no service/signal. My smart card no is 014 671 134 76


    Am Augustine, I subscribe 800naira but all channels are still showing “NO ACCESS NOT SUBSCRIBE”… pls kindly rectify the issue, my card number is 02110727030

  251. kafilat

    pls I subtribe for 1200 on gtbank platform but not yet activated pls help me out

  252. osein

    My name I osein sanusi, I make a subscription of #1,200 naira only, since Friday 22 Dec 2016, with my mobile banking, which is successful transfer, the startime did not credited my card= 02110162649, i request to help me hopen it.

  253. Suleiman waheed

    I subscribe 4 basic bouque since last saturday 17 Dec. not activate pls rescue me my smart card 02110068403

  254. Waheed

    I subscribe 4 basic buque since last saturday not activate pls rescue me my smart card 02110068403

  255. my name is ebi. i subscribed with #1200 on the 3rd of december via my gt bank and i was debited, and up till now no channel is showing. my card number (02146064856)

  256. my name is ebi, i subscribed on the 3rd of dec 2016 via my gt bank and i was debited, till now no channel is showing. my card number (02146064856)

  257. Yomi Johnson

    I need my account information my phone number is 07060655389

  258. Yomi Johnson

    I am rev. Yomi Johnson. my phone number is 07060655389. I like to recharge my coder but I have no idea of my coder number. please can I get assistance online

  259. nelson

    its like you know what mess you have caused. Where is your customer care numbers for Uganda. I need an explanation as to why after four days of basic subscription, i go off…. No access, not subscribed. card number 02036625459

  260. Adedunmola Adeyeye

    My name is Adedunmola Adeyeye while my decoder number is 02145915468. I did a subscription of Nova boutique yesterday at Oke Fia, Osogbo osun state. Though the subscription has been activated but there are some channels that have automatically wiped from your service decoder, unfortunately it was the most interested channels which the majority are eager to do sub purposely because of all these channels. I’ve try severally whether I can even get one for my family to relax themselves this period of holiday but no way. Kindly do something before things get out of hands and people change to other providers.

  261. felix

    Startime tv network I don’t tink u knw what u’re doing at all,try to lean from other now,I made a payment since monday,noting show up,dis is too bad,is better u pack up,if u can’t move ”””””’dis is my card number oooo 01831234899

  262. Adebanwo

    Good day…. I paid 2000 through m GTB Acct into a smart card number 02110686971. It has nt yet bn activated…. kindly come to my aid

  263. Bukenya Ibrahim

    I subscribed 10000 but now in 12 days its off my no is 02036679802 in the names of MUGWANYA Eddie

  264. Adeogun

    I subscribed 800# via gt online transfer….I have been debited but nothing card no is 02110820242

  265. Tunde

    I Recharge 600 to my start time through Gtbank since 28 November till now is not activated please help the situation my card number are 01831053060

  266. please I also recharge via Gtbank *737*37 and I have been debited two days ago.likewise today I tried it again but I was still been debited. And I can not view any channel. smartcard 02110108908. what do you want us to do now. Because I went to your office in kano and they said no network.

  267. ismail Abiola

    I subscribe since yesterday for classic bouquet and yet to av it reinstated. My money has however bn debited. I did online Gtb subscription. I think u guys should do something about this. I can see many complains. My card number is 02145831317,. Thanks as I await a rectification.

  268. muhammed isa

    I subscribed through GTB with amount of #800 but can’t view anything

  269. Dairo Akinlolu

    I recharged on my decoder through 32055 since Saturday but didn’t show till now and I don’t see any updates about my recharged.
    02110106266 my card number.

  270. shehu kabir

    pls what is happening I pay my service through gtb on line since 22/11 but nothing showing smart card no 02110670030 ALH jalingo.pls are serious at all.

  271. shehu kabir

    pls I pay my service through gtb from my account since 22/11/16,and I was deviate my account and nothing smart card no is 02110670030,alhaji jalingo.pls wake up pls.

  272. shehu kabir

    I make payment for my service since on 22/11/16 through gtb account and I was devited and still close,d name of my smart card is alhaji jalingo with no 02110670030.pls do d right thing.

  273. Evans kisame

    how can get your customer care no. coz i recharged my decoder since yesterday but one and its not working ,i did by phone

  274. bilkisu dauda

    Pls I recharged via gtbank mobile since on the 18th November and up till now it show not subscribe my location is birnin kudu jigawa State Nigeria my smart card number is 01831151325 tnx

  275. Omosofe Kayode

    I made payment through GTBank account since Sunday 20/11/2016 and my account has since been debited but yet to be recharged. My smart card no is 02110775695. kindly do something now.

  276. Ahamefule Victoria

    I made a payment of N1200 through GTbank for the recharge of my smart card 020 2754 2416 since last week Tuesday 15-11-2016 and it hasn’t been recharged. My account has been debited. I reported to one of your branches and nothing has been done. Please help me now. Cant watch any program. Its really annoying. Ref. No 14249984899826834614815473727263

  277. MOHD M . ADAMU

    i cannot access my basic channels after subscribing two times monday 12am and tues 4am at 1000 each from my GTacct. decorder no. 02145669147.GSM 08033914190 NAME .MOHD M. ADAMU.

  278. Muhammad Usman

    i recharge since on Friday till date it has nt been subcribed and my money has been deducted from my account this are the detail
    acct**amnt ngn1,200 dr
    merchant payments-326566889411742312291988977534?01467044426?1200?ali jubril?999?transfer from aliyu jubril umar to gtbank mob money

  279. Bashir A. Rasheed

    I tried to subscribe through my GTB account since morning, I was debited but couldn’t access the channels. my smart card no. is 02110557395, how do we solve the problem.

    1. Bashir

      Is like your operating system has a problem, bcos I’ve been seeing a series of complaints of the same nature, people’s accounts are debited without access to the subscribed channels, that’s exactly what happened to me on Sunday and Monday 13th & 14th, I was debited with no access till today. you better do something before people change to other providers

  280. Laaro

    i suscessful subcribed to noval bouquet to days later,but the responses is giving to me since den is please recharge, blz help me to activate it nw, my smartcard numbers are,02110823882

  281. Victor Edim

    Please I don’t have signal in my decoder can u help me out?

    1. Victor Edim

      I have no signal in my decoder since yesterday night till now and am ask to set the frequency which I don’t no how to set it can u help me contact 09059231843

  282. Oluyemi

    I recharge through my firstmobile app this morning, up til now my subscription has not been effected. I need your help my phone no is 08068248807

    1. cyril

      recharded since 25\11\016 via Gtb mobile payment, channels can’t be assessed, please fix it.

  283. ojo oluwakemisola

    my name is ojo oluwakemisola l paid 1200 for subscription at ayetoro Osogbo yetedey and sine l known see some channels pls help me my phone number is 08037591793

  284. Francis Jerome

    My name is Francis Jerome Please how can i migrate from Nova to classic when loading from my bank account my phone number is 08063922866

  285. Adeyemi oluyemisi

    I paid 1200 for subscription at oke fia office osogbo since morning and no activation yet . kindly do the needful, my phone no is 07069604630

  286. waziri

    I hv recharged my startimes two day back but up to now nothing is showing my card no is 02146052527.

  287. Ganiyu Na-Allah

    please i need datasheet for your new decoder. what make it different from previous one. actually, you poeple said two in one. please if i can get datasheet/manual via my email.i will appreciate and go for it. thanks

  288. aromolaran tolulade

    change my name to Aromolaran Tolulade Startime code 02027150179

  289. Bamidele M

    Please help me to change the name on my account to BAMIDELE 02027697263. 08033001369 or 08188872006

  290. Adesina

    Pls some of the channels on my decoder are not showing. Channels such as Awa TV, orisun, waptv, channels, even the local station Ekiti TV and NTA are not showing’ my card no is 02145774626 Pls tell me what to do . Thank you

  291. ogundahunsi Ayoola

    pls try and correct my name to be ogundahunsi Ayoola with phone number
    08065731977 with startime decoder no 02145696796

  292. Omidokun

    I have subscribed since 23rd of sept 2016 with recorder no :02146404542.very painful not enjoying d service I paid for since,up till date still showing no signal and d external antenna is intact.pls use ur gud office to address dis issue

  293. Emmanuel Michael

    My card number is 02146469469, I recharged it yesterday, and still no access. I still cant access the channels. Do something quick.

  294. Auler

    My smart card number is 02110936164
    i subscribed with d gtb *737 code since 15/10/16 about an hour ago, yet it is not reflected…
    I called customer care, line not going through.
    Do something pls.

  295. rilwan noibi

    my smart card no is 02027054141 rilwan noibi I want to know why card that I recharge about two weeks ago will expire in three days time

  296. rilwan noibi

    I recharge two weeks ago but now I was sms now that recharge card will expires in three days time. is recharge not for a month? pls I need. reply for this.

  297. Akinlade Oluwafemi

    I rechard for about 30min ago and it as not come up yet.
    Decoder number is 021 1017 6258. My nubrr is 07061943910. Pls do it now. Thank . Pls do it now.

  298. Akinlade Oluwafemi

    I rechard for about 30min ago and it as not come up yet.
    Decoder number is 021 1017 6258. My nubrr is 07061943910. Pls do it now. Thank .

  299. Friday Omaonu

    I normally recharge my startimes through GTB *737#,but now is telling me error in retrieving smart card number please try again.I have tried for mor than 5 times now but not working.Please help me.My email is, you and may God bless you.

    1. ilufoye amos

      pls I won’t to recharged my Star time account through my Gtb how should I go about it sir .dis my phone no 08066740580

  300. Atanda Soji

    We got high voltage in my area and the my decorder was on by the time. Suddenly i noticed that the high voltage had burnt. What can i do or is their any means of repairing. Waiting for your reply. Thanks.

  301. Adamu Usman

    I recharge my reciever still not active 02110481221



  303. Ayodele

    I recharged my smart card no.02146580455 on 5/10/2016 through Keystone Bank mobile banking and till 6/10/2016 you shaved failed too activate same. The amount involved is N4,800.00. Please activate same or refund my none through the same medium

  304. Benson Enoobong

    Good morning. I subscribe my startimes yesterday 30 September, 2016 with N1800 through the Gtbank code but no channel is opened till now. My smartcard no is 01831050808 and my phone no is 07030347551. Please i wish to hear from you

  305. Mauriceotobong

    I want to Recharge my startime, Basic Bouquet and Classic. Pls I need a Guide on How to do it. Thankz

  306. akinyeni

    Am Mr Akinyemi my star times no is 02145780449 my tells me empty channel pls help me my no 08032160032

  307. babatunde adeya

    please I recharged using my gtbank and I am yet to receive response my card number is 02ll0044964 please help me work on it

  308. freeborn

    I want to recharge my star time how would I do it direction to do it email me pls or 08085032217

  309. Usman kayode wasiu

    My name is. Usman kayode wasiu, pls Recharge my account through online mobile transfer from Access bank account 0014979602 .since on 9th September 2016.I have not been able to view any channel since that time. My SC/No 021 1092 8173.

    1. Usman kayode wasiu

      Pls try and make it work

  310. Abiodun Rapheal

    Restore to us NBA basketball and BET am a Dstv customer because of your NBA basketball have turn to Startime .

  311. chez

    I did 2000 naira sub and its not working yet dis my card numba ..02146470827 fix it asap

  312. Musa Tsabta Magaji

    I subscribe my statimes via GTBANK ussd #600 was deducted, from my account but still can’t watch any chennel my card number is 0146714946. my phone number 08029928362 …….

  313. Musa Tsabta Magaji

    I subscribe my statimes via GTBANK ussd #600 was deducted, from my account but still can’t watch any chennel my card number is 0146714946. my phone number 08029928362

  314. Fungo Wunan Elka

    The problem I am having is that am receiving no signal message on my screen even after calling an installer to fix it. Does that mean the decoder is faulty? bcos when a strong decoder was connected to check the signal status it was indicating 81%.


    This will be my third time making this comment . pls restore to us NBA
    Basketball , BET & TLC these are very entertaining educative and romantic channel . pls don’t touch any of the FX channel . this is Nigeria Africa we don’t need much of India films we are in Y2k all to western world .

  316. Mrs Janet Olowe

    I am disappointed I paid in the last ten days but I have not enjoy my television
    My star card number is 01831309133. Payment ref 999965801218
    If you don’t put things I will demand repayment of my money back.
    The problem is not from my side it is from your side

    The husband of Janet Olowe. LSDPC medium Phase 1V OGBA 168 Eagle Ave
    I look forward to hearing from you

  317. Please i just subscribe my startimes yesterday and the channels re not coming up, please help me to activate it. Thanks. My card number is 02027816093

  318. Alaba Ropo Michael

    Good day,I recharge my startimes true quickteller Nova Bouquet #600 on Aug 25 though my former subscription suppose to expired on 25 sept 2016, i receive message that my subscription will be expire tommorow even since july this situation is happening to my decoder, on july 18 i recharge true quickteller my subscription suppose to expired on Aug 18, on Aug 9 i subscribe again my expired date suppose to sept 9 and Aug 25 i subscribe again my expired date suppose to sept 25 pls this is third time due something about it, this is my decoder no 01467129378,my phone no 08038062082, my name Alaba R.M Thanks

  319. adedayo adeleye

    my decoder number is01831000831,my decoder is showing me no signal on all channels after the heavy rains since last saturday,i called your number 08172398558 but not picked,pls assist me,my kids are complaining.08035531299 is my number.

  320. Nakato Brenda

    Why when u pay startimes they say that smart card error

  321. martins

    Hello I recharged my startimes on the 18th of august 2016 and today 4th of September 2016 it’s asking me to recharge… Pls rectify it.. if u need money tell me I will donate not using trick on me to keep recharging. Take note my card number is 02146486109

  322. Elvis Isaac

    pls can you ppl explain to me in a language that I will understand, I subscribed since on Thursday the 1st of this month and am not able to view any channel not even an SMS to confirm weda is successful or not and the worst of it all is that you guys don’t even want to pic my call. plz wat shld i do

  323. Sessi

    I just subscribe startimes on quick teller over two hours ago and it has not reflect this is the smart card no 02027573920

  324. Alexander Mambu

    I tried to recharge d N 800 nova with d guide. i.e to send an to 32055 But it replies (could not fetch content, sorry) by CC#02146532942Nrechargepin#N and de keep on deducting from my account. I am fed up pls, proffer solution to me immediately

  325. karunwi babayemi

    i was unable to recharge my decorder,i have sent my details to 32055.
    my card number 02145679387

  326. karunwi babayemi

    i purchased a six hundred naira recharge card ,i have sent the detail to32055 more than ten times ,the respond is content could not fetch my card number is 02145679387 my mobile no is 0703939397275

  327. Sunday

    I bought my star time from someone call Victor Audu and his number is 08032060088. I want to change d name to Sunday Reuben 07062946935. thanks God bless star time.

  328. Sunday

    I bought my star time from someone call Victor audu and his number is 08032060088. plz I want to change his name and number to Sunday Reuben 07062946935. thanks God bless star time.

  329. okere donatus

    I have recharge for the past 2-3 day still am not able to view other channels i don’t know if my payment is for ST GUILD abeg make una try do something it’s annoying 02146546174

  330. Kareem Ibraheem


    Sir, my uncle Mr Sanusi Fasansi sent me to UBA to recharge his star time
    card number 021 4571 7495 but I could not make it. The staff of the bank
    said the name registered on the plat form is not Sanusi Fasansi so they
    rejected it. His phone number is 08039359748.
    On his behalf, kindly find attached receipt collected for purchase the
    decoder from your authorised dealer.
    Using your office to correct this abnormality.
    Kareem Ibraheem

  331. Chinedu Simeons

    please what is the problem? I subscribed 1200 but up till this moment I have not seen any channel showing.My card number is 02027296415.Thank you

  332. mr jonathan

    Acct: ******8180
    Amt: NGN1,200.00 Dr
    Desc: 737 MERCHANT PAYMENTS-627778564239242231671874881192ö02146598562ö1200öMR JONATHANö999öTRANSFER from ABAYOMI, AMOS JONATHAN to GTBANK MOB MONEY REMITTANCE
    Avail Bal: NGN43,302.44

  333. Aliu nofiu

    Nofiu from igando,I recharge my star time on the 13/8/2017 through my GTB account and my account has been debited and am yet to receive signal on my decoder number is 02027465925

  334. Abiala ayoola

    I recharge my decoder since yesterday night Saturday 13/8/16 and till now I have not seen any station coming smartcard no is 02027229764.please work on it for me.thanks

  335. DENNIS

    Pls our light {phcn} comes in the midnight why i have bought my startime Recharge card after i have load there i can see anything pls do it now now i make use of it in the midnight my smartcard NO IS 02027134984 AND MY PHONE NO IS 08060541966

  336. Gaius George

    I have made GTB payment on my phone on wednessday 5:14pm uptil now is not link up. Am Gaius George #600. 01467029146. My number 08060079238

  337. Jonathan Oze-Igiehon

    Startimes pls activate 02146537129
    And check your emails cause I have reported a fraud issue too.

  338. Everylin Makena Mathae

    I forgot my star card number and I am not in the country. My ID number is 24800033.

  339. Olusanya Oluwagbemiga

    Good Afternoon…

    My Name is Olusanya Oluwagbemiga with SC: 02146494423. I reside at Jakande Estate Oke Afa Isolo, Lagos.

    I discovered that for the past 2-3 weeks, the signal strenght of my startimes is always poor (No Signal) from 6pm till the next Morning.

    Kindly treat urgently as i am getting fed-up with this.

    Thank You.

  340. Alabi Saheed kola

    Please I made a payment of #600
    on the 26th of JULY using gtbank
    737,activated on 31st of July 2016
    and it was cut off on 2nd August
    2016. Currently, nothing is
    showing,but the Nova channels are
    still highlighted.
    This is my smart card number :
    02110682657. Thanks as I look
    forward to you guys to get it sorted

  341. Alabi Saheed kola

    Please I made a payment of #600
    on the 26th of JULY using gtbank 737,activated on 31st of July 2017
    and it was cut off on 2nd August 2017. Currently, nothing is showing,but the Nova channels are still highlighted.
    This is my smart card number : 02110682657. Thanks as I look forward to you guys to get it sorted out….

  342. mike

    Good morning am Michael from okigwe i bought a decoder yesterday after mounting it is telling me that my channel list is empty,
    what do i do please
    thank you.

  343. Victor O Olubayode

    Hello, my name is Victor O. Olubayode from Calabar with smart card number, 021 1052 1387. I tried to subscribe on Tuesday, 2nd August, 2016 but was not successful despite the fact that the money had since been deducted from the account (I used HB mobile banking method and 1200 has been removed).

    Please could you look into it so as to enable me access the channels?

    Thank you.

  344. màndu jimmy

    Please I subscribe 1200.00 for bouquet yesterday, have been given nova,card number: 01467089413 phone 08060222121,please what will i do

  345. Kabir bomodeoku

    Please I made a payment of #1,200 on the 21 of JULY using gtbank 737 and it was cut off yesterday 31st July. Currently, nothing is showing. This is my smart card number : 021 4652 7682. Thanks as I look forward to you guys to get it sorted out….

  346. Mahmud Momoh

    Hello, I subscribed to startimes unique bouquet through my GTb account on the 30th. of july 2016. My account is yet to be activated after 2 days.
    My smartcard number is 02027635235.
    I logged onto my Startime account and I have status as “PUNISH_STOP” and Account Balance as CYN36,651.63

  347. Beatrice

    My smartcard no is;02027272196 nd my number is guy recharged 2k through his gtbank,he was debited twice nd uptil now no channel is open excerpt NTA SPORTS24 which is free.pls help.

  348. Alabi Saheed kola

    Well done,pls i made N600 subscription
    on my startimes on 27th of July via Gtb
    737 with my account debited but neither
    my payment is confirmed by startimes
    nor reversed by GTB till now.Pls help me
    out of this mess urgently.


    Over here at irrua Edo state. We not getting the best of star times at all. Once it gets to 7pm we do lost signal till the following day. Pls do something abt this urgently.

  350. Alabi Saheed kola

    pls i recharge my Startimes decoder no 02110682657 via my phone and bank acccount but still to be connected. Urgent help pls.

  351. Oluwaseun Olaniyi Ojo

    I am Ojo Oluwaseun Olaniyi with smart card number 014-6706-4424. I was on Basic Bouquet before but now I subscribe for 600.00 . I want my package to be changed from Basic Bouquet to Nova Bouquet. Please kindly assist me in effecting/ perfecting the changes.

  352. Kennedy

    My name Kennedy Oamen I want to know if Startime decoder bought in Lagos or use can likewise get connection I Benin city . If yes kindly do the neetful to enroute the decoder , the smartcard number is 02027071211 and my phone number is 08034094033. I will be waiting for your reply since help line is not responding.Thanks

  353. Amos

    Please help ooo… I paid 2000 three days ago and still waiting to get the channels(not showing) and your customer care line nobody picks the line. Decoder number 02145662224

  354. Joey

    Is strartimes now in Maiduguri Borno state? Can we now enjoy service with just our decoder without the dish?

  355. peter Nwachukwu

    pls help me activate my StarTime decoder No.02146496216 which was won @Nnenna and friend competition my phone no.08034773679 tnx


    Can someone tell what the matter is with Startimes…bought recharge cards for days now and customer care line ain’t going at all…entered the website… oh!…dumb…sent email…oops!…no response…all efforts…failed. all = frustrations…have they changed contact?

  357. Odila Gloria

    Thanks for being d best.pls can u guys show more episodes of “The promise”on novalla e 1.four episodes in a week is too small. Nd d time duration is too long, u watch thursday nd Friday nd then u ve to wait till d next thursday .pls we need u guys to do something abt it

  358. Emmanuel Johnbull

    i paid and i received alert on my phone , still not connected for past 8 hours. my smart card number is 02145790883.

  359. Adekurolere Timmy

    I just paid through fcmb mobile banking via phone, how do i get connected?

    1. Adekurolere Timmy

      My smartcard number is 02146475217, my number is 08055768302, i paid through fcmb mobile banking but not connected

  360. Pateince Aweh

    I just recharge my account now, but to activate the subscription, i was asked to insert my default password which i have forgotten. Please help me out. my smart card number is 02110323393. and my mobile number is 08078733114. thank for your cooperation.

  361. funmilayo Jimoh-Tiamiyu

    I subscribed on 4th July 2016 via Internet banking but was debited twice. Pls can it b for 2 month ?

  362. adejuwon victor

    I have subsribed this afternoon thr uba mobile but its not coming up at all,02146451278 while my moble no is 08039698345 pls do something

  363. Akpan Kingsley

    Please I was using classic bonquet before but on 02 Jul 2016, I recharge for nova bonquet through mobile banking at the cost of #1,200 and the subscription was unsuccessful on my decoder.
    Smart card no;02146231514
    My activation no;08187344540

  364. Ibrahim Shehu

    I use my mobile banking an recharged my decoder #1200 with card no 02110275575 on staturday evening but still not subscribe pls kindly activate my decoder i am very serious about this issue or switch to off pls do something very argent long live Nigeria Long live startimes

  365. Ukpebitere Efe samuel

    i just recharge my startimes payment, kindly
    reactivate the account.
    my startimes smart card no is 02146073577.
    your prompt responce to this issue will be
    highly appreciated
    my telephone is 07030626348. thnks

  366. Abdullahi

    We receive adverts that Euro 2016 shall be aired on NTASport but we are unable to view any quarter finals matches I subscribe unique bouquet purposely for waching bundlesliga matches and the only reason I make subscription after the end of the season is to watch Euro 2016, Now I am regretting making the subscription and really disappointed

  367. Chichi

    pls my decoder is having problem, It use to drip off when it’s hot. pls I want you people to do something about it. No. 02027734440

  368. Bester

    Hello I’m a startimes agent I was activated the startimes since 2 month a go up till now is not working it’s always please recharge I don’t no way, this is the smart cart number 01467026541
    From Gombe state

  369. adeyemi rasak

    I mr rasak adeyemi my compline is orisun an or channels is nt apear again on my decoder 02145672336 . Pls reply me on my number 0831361351 tanks

    1. Inuwa

      Go to setting an then charnel search go to manual search it will be ok

  370. 02139349220

    mhenn! this is nonsense, I’m having the same problem with the startime subscription, not still working

  371. Dr.Kunle Oroge

    Two days ago l payed N3600 into my unique bouquet account through the agent directly behind BRT terminal
    at IKORODU garage.But l got credit
    alert for N2400 on the sport.
    I questioned the receiver and he told me that the ‘system’was at
    fault and the other alert would come.
    After 24hrs.without any alert,l
    went there again but he could not give me any logical explanation.
    My discovery is that my pre-existing credit had been manipulated(as thy guy did not load with scratch cards) to accomodate the ‘missing’N1200.
    l want urgent action taken on this issue,please.
    Thank you.


    please Startime, i subscribed for basic banquet on 18th of jun and it is not displaying please do something about it my card no is 02146089087 and my phone no is 07031284841 thanks

  373. hi, i recharged my startime 3day ago but still not receivinig any chanel what is wrong with you

    people do something or pay me my money

  374. matthew

    Try to download the star time application for android and most problem will be solved….Do you know after payment through ATM or pocketmoni or anyoda mean DAT is not direct from their office you need to complete it on dere portal or DAT application, especially this of you switching from one bosque to another some fee are charged xo d money you pay is not enough or more than the plan you want to go for,so on d portal or application is ur duty to choose….. Do you also know;you can have more than 5000 on your startimes account and you will be using it little by little to subscribe…..thank if not cleared mail me I can rectify it for you…thanks

  375. joshua Ekezie

    I recharged my startimes wt 1200i.e basic tru e.tranzact pocketmoni. yesterday night but up till now it’s still telling me to recharge .. pls do something before I change to DSTV.. smartcard no. 01467116485.. name: Joshua Ekezie.. Owerri

    1. matthew

      Hello sir, am not a startimea agent but have faced similar problem of yours..kindly download star times application from their site….just Google how to use it everything will be more than clear to you..if still can’t get it you can mail me..

  376. Emah Peter

    i paid for basic bouquet thru one of your agents on 14/6/16. when to them today after waiting in vain to receive channels
    . i was told that my decoder has been charged. however on putting it on this evening he story remain the same. pls do connect me. my SMART card number is 04167038062. thanks Emah peter.

  377. I paid for my startimes few days ago and it’s showing error code 5. Please activate 02027327399


    I subscribe via GTB application but still seeing not subscribe on my display.


    Hy i made tte startimes subscription in mobile banking since last month back up to now they didnt repon my money in my statartimes accaunt ID NUM 01467149103 REF NUM 02TM34694E36184 PLS HELP ABOUT THAT

  380. Adekunle Felix

    My name is Adekunle I recharge my star time this morning through mobile banking transfer from access bank and successful but I couldn’t access to any station this is my smart card 0211067453

  381. Adekunle Felix

    I recharge my Startimes this morning through mobile banking transfer from access bank a sum of #1200 and was successful but I couldn’t access to any station

  382. kazeem thomas

    My name is thomas .i am using startime in lagos with my family b4 i traveled to calabar which i have been using uba electronic to recharged without complain in lagos here in calabar. I dont understand oo.i subscribed #1,200 for basic bounqet since 3:6:2016 with uba electronics and the money has been deducted from my account but uptill now my startime is still keep on telling me that I should recharge.just do something because my house is boring or i stop using startime. my card no is 02146555424 the name on it is ogene

  383. Emmanuel ogwu

    I recharge on 16th May since yesterday it keeps displaying not subscribe please treat as urgent cos am going back to subscribe dstv

  384. john Omeihe

    My account number is 00669064494 slot card is 01831046989 my first has not elapsed while the 2nd park age started count……kindly put my package in order….so that it will count properly.
    Please include this channels to your channels…..RT news,Glo tv

  385. Shittu M.A

    I subscribed yesterday for basic bouquet and it still keep displaying that I should recharge ..please do something bout it..card number..02146002643

  386. Justine Etim

    I subscribed startimes nova Bouquet on the 18th of last month but since yesterday, it stopped showing and asked me to recharge. Please let it work until the 18th of this month as it should be, else I will not recharge it ever again. Thanks. My card no. 00529357279, my phone no. 07030369567.

  387. Bola

    Successfully subscribed to nova bouquet but it’s still saying I should subscribe. Pls connect my decoder.
    Smart card number 02110798195. Tnx

  388. Suleiman waheed

    I successfully recharge my decoder yesterday (NOVA) but uptil now d coded channels are not showing Pls solve d problem 4 me this is my Smartcard no- 02110068403

  389. Bamidele

    My name is bamidele, i recharged startimes nova subscription since yesterday and it was succesful but my decoder is still telling me to subscribe for it. Plz kindly resolve this, my startimes card no is 02145779656.tanks

  390. omowumi Gbemisola AYANFALU

    my card just says card problem. other stations are still showing. basic bouquet isn’t. what shld I do? my last sub was 21st March, it expires tomrw. Ve removed the card n slotted it back

  391. Ayanfalu omowumi gbemisola

    my decorder just read card problem abt 30 minutes ago. It’s showing other stations aside from basic n nova bouquets. my last sub was 21 march,2016. it should go off tomrw. I Ve removed the card n slotted back abt 3 times. pls what do I do?

  392. Nurudeen

    I bought a new startime showing no access and smartcard no paired the card no 01467033577

  393. Arkila S Taimako

    My name is Arkila S Taimako I rcharge my card no 02146172799 since on 24/3/2016 with #600 up to now only starTV Guide is showing.

  394. oyebajo olugbolahan oyedapo

    My name is oyebajo olugbolahan oyedapo my smart card number is 02027064518 I just recharged my star time with #2000.only star time guide is showing other station show smart card error. pls fix this problem for me

  395. ibraheem S. Babatunde

    I recharged my Star time 2 months ago and ever since then my Channel TV station has disappeared but I can watch other TV stations. please do the needful. my card number is 02146603112

  396. ibraheem S. Babatunde

    I recharged my Star time 2 months ago and ever since then my
    Channel TV station has disappeared but I can watch other TV stations. please do the needful. my card number is 02146603112.

  397. Odewumi Sunday

    Bought a new star times decoder 4 days ago and till this very moment it is yet to be activated. I have called the lady that sold it to me and now she no longer pick my calls, pls Help!!! My Card number is 01467049714.


    I recharged yesterday and that yesterday no
    channel has displayed… keep telling me no
    my smart card no.. 02139308681

  399. sadiya Shagari

    I recharged my startimes unique bouquet 4 days ago I received an SMS that my subscription was successful but still I can’t access any channel showing not suscribed pls help my card no 021 1027 4545

  400. Adewumiabiodun

    I recharged my startime 1200 and all the chanel I surpose to get are not showing at all 02146454940 my phone 080365531a16.

  401. Asuzor Samuel

    please, will star times show the UCL round of 16?

  402. Ngabirano Rangel

    We Are Tired Of Your Poor Signal Quality In Some Parts Of Uganda Please Do The Needful Before We Switch To Other Digtal Tv’s

  403. Tunbosun

    why is it that startimes decoder that is already active in a one state can not work in another state.

  404. Osas

    I recharged yesterday and that yesterday no channel has displayed… keep telling me no subscription…
    my smart card no..


  405. daniel iregbeyen

    I recharged my star times via my internet banking today more than 4 hours now still not working, I can’t access any channel. my smart card is 02110111430. my mobile is 08035314961. kindly resolve the issue or credit back my account with 1300 because I was charged 100

  406. OLUSANYA Oluwagbemiga

    I subscribed for classic bouquet/N2,400 for the past 1 hour and i haven’t been able to view my sport channels (No access: not subscribed).
    My card no:02146494423.
    My Phone No: 08094331158.

    Thank you.

  407. Uche Akaolisa

    Please,I newly bought my starTimes decoder but forgot to activite it. Please how can I activite it online?

    1. Uche,
      You can activate your GOtv via this link:

    2. YAHAYA yusuf

      Please activate my new decoder, smart number is 081 3115 3019 mobile 08069765320 it was currently 5 days I have not receive your SMS through my registered mobile number. thank you.

  408. Adeyemi Akinwale

    I recharged my star time line yesterday but when I on the decoder and search for channels, what displayed was no signal and I have card no 021 1074 7573.Adeyemi Akinwale from Ede.08034831137

  409. Joe osakue

    Please I need help my star time card number is 02110473889 I have reserved my card but can’t swtch to basic bouquet help me

  410. Joseph Ephraim

    I subscribe my star time today.SMS send to me via phone but I’m still unable watch programmes. smart card number is…..02110314142….Name: Joseph Ephraim…..

  411. Saadu isaka

    Since i buy my startime i did not enjoy it my smart card is 02110884735 and my phone number is 08062644734 please help or else i breack it !

  412. Modestus

    I just bought a startimes decoder 2 days ago via a distributor in Lokoja. following installation with external antena i have not been able to get any channel.After searching it shows “channel list is empty”. The distributor contacted a startimes customer care on phone that did the registration.
    The smart card number is 01467187245
    The decoder number is 30712815333602856
    My phone number is 08172463121

  413. swanky

    Please o… this decoder keeps showing me card problem-check card oo..wetin i fit do abeeg?

  414. Oluwaseun

    I recharged startimes basic bouquet via for #1200 since 30 dec, 2015 but up till now channels have not been activated. Kindly do something abt it. Thanks. Smartcard number is 021393978149

  415. Mudi Oki

    I tried to recharge my startime and I got a message that my recharge was unsuccessful, that my card was canceled or unregistered. This is my smart card no: 021392996258 and my decoder number is 29032813468023500. Please register my smart card again.

  416. yassar

    I always find it difficult to recharge my statimes. almost 300 was deducted from my MTN account and all of them keep on saying recharge unsuccessful. if it wount be successful why deductucting za money from my account I send the card and pin to 32020.

  417. dammy

    I recharged startimes the one of 1200 since morning till now nothing is showing except 001guide and is writing please recharge pls work on smart card number is 02110955966 and my no 08062875898

  418. dammy

    pls I need urgent help now pls I recharge the one of #1200 since morning up till this time only stv guide that is showing no of the channel is showing when u click on any of the channel its just pls recharge pls I beg of u help. my smart card no 02110955966 my no 08062875898

  419. dammy

    I recharged startimes the one of 1200 since morning till now nothing is showing except 001guide and is writing please recharge pls work on smart card number is 02110955966 and my no 08062875898

  420. Adeniran TOLULOPE

    I Adeniran TOLULOPE from Ilesa osun state.
    I recharged my STARTIME smart card 02110605608 #600 through my Skye mobile yesterday night and my account was debited since then have been able watch Nova Bouquet
    I need your response

  421. bamikole Emmanuel

    since almost 2 months now my decorder as be showing me Smartcard error which I did not no why, I even think that I did not insert it as instructed but I did, pls help me, this is my Smartcard no 02027174814

  422. Abiodun

    Hi there,I have been on the Startimes for over three years now but due to some reasons my location was changed together with my families and environment also changed,this caused some inabilities to recharge until this night that i decided to recharge again with NOVA PACKAGE 600,But has not been activated. I followed the procedure for recharging. Please kindly help me to check if my decoder is not yet in NOVA PACKAGE and help me to change it and activate it please…My Card Number is: 02110708635 thanks for helping me out.

  423. adetunji oluwayomi samuel

    I don’t like this stress which startimes are giving there customer i bought nova bouquet and i was ask to load cc#smart card#pin to 32055 since morning now… card no 02110655806 and my mobile number 08145943833

  424. zee kn

    Why did you remove TLC, wazobia and cool tv we are paying 5k for God sake you guyz should do something about it because you are losing lots of customers…

  425. Tayo olaniyi

    Pls i just recharge #600 naira today & i want it to be registered on a Nova bouquet asap because i’ve recharged #600 before it only lasted for a week instead of 1 month. My fone number is 07062502911, smartcard number 02027314390

  426. Dr. Michael

    My startimes is showing ” no signal” even after Recharge. Pls correct this malfunction.

    Dr. Michael

  427. Joshua Atteh

    I was charged 4 subscription twice using d quick teller on banquet dat is charged 2400# instead of 1200# n still my startimes is nt working pls Wat do I do?

  428. sagir

    Pls. do something to my problem otherwise i will take your decoder back to you,
    i bought one last week but up to now is
    one channel i saw, i went to their shop 200km apart but they told me i should go they will refresh it but as of now nothing has done to me but by god grace 2morrow i will go and collect my
    my card number is 02139129916.


    This is the third months I started using startimes. To my greatest disappointment for two months now I start to experience very very poor services. Which are: (1). for the past 6 week in my Area Auchi, Edo State to be precise no 24 hours services. Signal will go by 1a.m to come up 5a.m. (2). Channels TV and TVC went off for days before coming up. (3) Even when they came up Channels TV has very poorer picture and audio. (4). Even my several calls in which i spent a lot of money notifying them on this problems there was no positive response.
    For these reasons I therefore resolves that if my complains are not attended to for these dubious and criminal way of shortchanging the good customer in Auchi zone, I will legally take this matter up. thank you

    1. Chukwuma uchenna

      Please startimes, I subscribed for basis and since its still not connected. 08066930871 card no 02027905686

  430. Akinwumi Tominiyi B

    Pls I’m still waiting for your kind response

  431. Akinwumi Tominiyi B

    Pls , I recharged wrongly to a different smart card number today 04/12/15, to a smart card number : 02110681661, instead of 02110681664. Which I credited through sterline bank quick teller. With 2400 bouquet and 100 naira fee charges . kindly help me correct the anomalies pls. I will be waiting for your prompt response.
    Tominiyi Akinwumi.

  432. aishatu Ibrahim

    Please add zee tv, life ok, and colors TV on star times Asian bouquet

  433. john obudah

    i just recharge my startimes payment, kindly reactivate the account.
    my startimes smart card no is 02146403478.
    your prompt responce to this issue will be highly appreciated
    my telephone is 08023934779
    john obudah


    My card no. is 02146377548 and my phone no. 08105313466.



    I recharge my card with #4,800 last month,but this month i recharge with #1,200 on the 13th Nov., 2015. I was showing very well, but today is telling me to recharge an on channel is showing again.

    I want to know is #1,200 subscription not for 1 month. Please help.

  436. diggy

    I see sum people watching sum startimes channels freely which I do pay for to watch..fix it

  437. joseph

    I did Nova sub on my startimes on 4th of this month and is not working since then, this my phone number 07062399962
    this is the card number 02145911509. thanks

  438. Awuhe Samuel Terhide.

    I mounted my Startimes decoder and antenna yesterday (saturday) evening, called customer service for the free activation which was done, yet dis morning (sunday), none of the channels are showing, in fact, they are all locked. what do I do now? My smart card number: 02146427024. Thanks.

  439. Jennifer. A

    I have a lot of subscription, yet they said I should subscribe again, I couldn’t even watch any channels, am so disappointed about this, I thought startimes are the best, please do something ASAP

  440. Martha Akwo


  441. mikfaya

    i like startimes.. but i hate one thing about them….. their customer care service is just bad..! how comes there is no standard no to contact customer care… some no if you call it will not go …! i know i contacted them just twice and now i can’t contact them anymore.. even the numbers at the back of their recharge card are no going…! very bad..!

  442. bukola

    Good day,i subscribe my startime on quick teller like an hour ago and since it has not reflect on my decoder here,this is my startime number 02027033676.

    Pls what should I do.

    I waiting for your prompt reply.


  443. bukola

    Good day pls I subscribe my startime on quick teller since like an hour ago and uptil now it has not reflect on my decoder here,

    Pls what should I do

    Waiting for your prompt reply.

  444. nafiu

    I am tired with this startimes it’s full of inconveniences, 4 2 days I can not recharge via all means,

  445. saheed

    my decoder don use to on again if I connect my switching adapter is use to off it what can I do


    I recharge #1200 on Quickteller On
    24/10/2015 they alert me that it was a success but till now im yet to receive sms from startimes of my recharge even when d #1200 has been debited from my account
    Card number 02146247658
    Phone number 08036885109

  447. adegboyega adetola abiodun

    I bought startime decoder with dish since September 2015 UP till now it has not received signal am living in Epe this is my smart card number 021 3940 3972-7 and I called their coustomers care number they refused to receive the call.

  448. Egbujoh ugochukwu

    Decoder showing no access smartcard no paired. Help me resolve it pls
    02027907071 is d card number.
    08063299849 is my number.

  449. Egbujoh ugochukwu

    Have not used my startime for a long time now. Just subscribed and its saying no access- smartcard no paired. Pls help resolve the issue
    Smat card No: 02027907071.


    hello startimes, welldone,i love us service lyk (kung fu1,zee cineama ,,orisun,)bt i load a card of nova bouquet, 3-10-2015 and on the 18-10-2015 @4:30 am it end up by then here is my smart card number 02110574219 pls oooo h here is my number 08164464350 tanks

  451. aderanti Abiodun Taiwo

    I am really disappointed in this STARTIMES.
    They have been satisfied in their profits just like any other related companies in Nigeria.
    I just noticed that for some days now STARTIMES always switching off their signal in the night until 5am in the morning. I think they need to be reminded since they do not realise that there are lots of options in Nigeria now. The question they should ask themselves is that can they do that in their own country where they came from? Startimes should do something to this problem especially in Akure environment (Shagari Estate area).

  452. oluwaseun

    Good morning,pls l recharge my star times on 30th sept.2015,though my former subscription suppose to expired on 10/10/2015. l recharge #1800 through my paga a/c,and l was sent confirmation,so since on Saturday morning l have being disconnected. Pls help me rectify it .

    My smart card number is 02110517203
    Phone number: 08050309488.

  453. yusuf jabs

    The customer care line of star time will ring with no one to answer. What sort of customer care line is that.

  454. yusuf jabs

    I used quick teller to subscribe with 3600, hoping to get a unique bouquet. However, I got a classic bouquet. My card no is: 02146024876. Ref no is 999917823062

  455. Orji Johnson

    I recharged my Startimes decoder on the 4th of Oct showing me “not activated,error code 5″I have tried default setting but all to no avail.I have called the Startimes number. pls do something about this urgently. my card Johnson.

  456. Duga Ewuga

    I recharged my decoder around five this evening but its yet to come alive pls check this thanks.
    recorder number 02110119164
    amt #1200.

  457. sandra

    I have to say am really displeased with the way startimes keep updating and upgrading their bouquet, I was on the 1800 bouquet, then I was upgraded the the 3600 bouquet all because some audio channels that I never asked for or needed were added and it was required so I had 2 get access on thr Indian bouquet that I originally signed up for. Now am been told that to have access to this bouquet now I would have to pay 5400, which is simply just f**king outrageous only because 4 football channels were added to the new plan, and if I were to pay 3600, it would only air for 25 days.. now this is just really disturbing, I have no need for football so why impose this on us, their creative team should have just made a new bouquet plan that incorporated the football channels and viola everyone is happy! But to subject me to another increase in my bouquet for channels I have no desire to watch.. is just bad customer service. I might as well return back to Dstv… signed… a very unhappy, disgruntled customer

  458. Alabi enosh kehinde

    I recharged my start on d 17-09-15.and to my surprise,it stop working exactly 15days of lodding it,why if i may ask? No.02110340635. Name Tola Idowu

  459. Tunde Olakanye

    I recharged my decoder yesterday but up till now no signal. I am using the same antenna I have been using since last 3 years, at the same position. I tried all the possible best, the issue remain unchanged.

  460. Shedrack O .E

    Goodevening all , please my smartcard feel inside water since 15th of september 2015 , I contacted your branch in Onitsha through the General manager , but uptil now , nothing has been done .

    He told me to pay 1,500 naira for another smartcard to be issued to me , that I did , but all to no avail , please advice me on what to do ? Thank you .

  461. Kingsley

    My decoder always show 36channels and star time is up to 70channels how will I get d rest channel? My card number is 02027891367

  462. lateef Wasiu

    I have been using my decoder in abuja before I transfer to ogbomoso in Oyo state.. I tried to install it with gotv antenna but keeps showing no signal pls …where the problem lies?

  463. I Recharged through mobile apps 1500 three days ago and am seeing nova boutique? what is wrong please? 02027915176.Reply please

  464. I recharged startimes basic bouquet via for #1200 since morning but up till now channels have not been activated. Kindly do something abt it. Thanks. Smartcard number is 02110746314

    1. Alhaji Tijani

      Hello I have subscribe to basic bouquet since past 7hours now but the decoder is telling me that I should subscribe…my card number is 01831174360 please solve this problem asap

  465. Adeniji

    Please my decoder power is just blinking and not showing.

  466. King

    Decorder number 021392939233, no signal in mkpat enin town. Resolve it now.

  467. sunday

    I don’t seem to understand startimes anymore, I subscribed for nova N600 one month plan but all of a sudden after one week it keep saying “not subscribe, please subscribe to watch this channel,” how and why? is it a week plan or something, please explain

  468. Adeyeye Olanrewaju

    I subscribed on my startime about three days ago and still my searching for channels has not yielded any result.pls,help out.

  469. Goddy Idiok

    I subscribed 2 days ago. While I was watching a program yesterday and light went off. But when the light came back it was showing Card Problem – Check Card. Up till now I have not been able to watch anything. So what am I supposed to do?

  470. Clement kahia

    Why are you people not showing UEFA Champions league on star times sports channels,not even EPL, while your closest competitors GOTV are showing it, not even NTA SPORTS 24 This is a big shame. Do something about it urgently because I might change my mind and go for GOTV.

  471. Namagala peace

    Hi I was watching my nova but all of a sudden it stoped working and said **card problem-check card** but this happened when I was still watch its now two days

    1. Check your Smart card if insert well, or Insert your Smart Card into the decoder
      Make sure you switch off your decoder before removing or inserting the smart card.
      Make sure the golden chip on the smart card is clean before inserting the card otherwise make sure the golden chip is wiped clean with a clean cloth before you insert it in the decoder.
      Never remove/insert your smart card while the decoder is on.

  472. Olatunji ismaik k

    I recharged my decoder with 600 naira but all Nova chanels are nnt showing and i found dat dat alot of peoplf are complaining about this.Do something about it pls.My card no is 02145787029 and my phone no is 08037763830

  473. Engr. Rosiji Lanre


    I am Engr. Rosiji Lanre, from Ogun State,

    I have a serious complain on my startime decoder,

    I have been using the startime decoder for over 3 years now but at a point, I was away so I didn’t use it. Last month I saw your advert on NOVA bouquet for N600 a month, so I recharged it using quick teller payment gateway with extra cost of N100 (on 22 August precisely). From the advert, the subscription supposed to be 30days but to my amazement,I came back on Sunday 6 September, all the stations were showing “Not subscribed”.

    My decoder number is 02027456989. So I need my decoder and its subscribed channels to be activated please, I have some international programmes I want to view on it, not that recharging is a problem to me but I require an explanation of what went wrong, or is the advert not precise or having hidden conditions?

    If there is any issue with your programming, please work on that, because I felt cheated about this.

    People are complaining out there for these anomalies but don’t know how to make these known but rather switch to other digital TV service providers like GOTV, consat, Stongs(My Tv).

    My phone is 08062417929

    1. Ologun Abayomi

      Hello, please I try to recharge classic bonquet through Mobile banking at the cost of 2100 naira and its nova bonquet activated on my decoder. Decoder number 02110688176 my number: 07035646420

      1. Olatunbosun tosin

        I recharge our decoder yesterday, but its showing smartcard error. Please tell me what is wrong?

        1. Wipe the smart card and insert again.

    2. Stella Eze

      please my brother but a star times decoder(digital terrestrial decoder) with smart card on it, but for over 5 months we did not recharge. so on the 25th of November, 2015 i recharged N600.00 but i cannot access any channel i keep seeing no access smart card not paired i don’t no what to do. This is my smart card no 02146027754 and my decoder no 29552814512609620 please do something very fast because i am getting feed up. thanks

  474. Michael Adeyemi

    Weldone, you are doing a very nice and clean job. I wish to change my mobile number with which I register with startime to new number. My old number is 08063742914. The new number I want to be using is 08188344764. My card number is 02110543860. Thanks for your usual cooperation. My name is Michael Olalekan Adeyemi.

    1. Hello Michael
      To change your Startimes phone number, it needs to be done at the nearest Startimes office with your proof of purchase.

  475. ajibade ruth

    i just recharge my startimes with my mobile wen i checked it was wasnt working.pls kindly assistant.card no 02110509923.and dis my number 07062346471

  476. Benjamin

    I recharged my Startimes decorder at your Mokola office since yesterday and its yet to come alive
    Smart Card NO:02110344772
    Please look into this
    Thanks as I am waiting for your urgent reply

  477. Adekunle

    I subscribed at the rate of N1000 for my StarTimes yesterday and up till now,it hasnt been activated..
    Smart card no:020 2722 4762
    Phone no:08180005609
    Please, look into this,thanks…
    Also,I’ve been calling your numbers but nobody is picking the calls.

  478. Tochukwu Francis Okonkwo

    I recharged my startime for more than an hour now but still not receiving any chanel what is the problem? My smart card number is 02027847018 and my phone number is 08030555665

  479. Mr & Mrs Ajani

    I recharged my StarTimes yesternight via interswitch with ¥600.00. How do I activate it?

    Smart Card Number: 02146125416

    Package: NOVA

    Phone Number: 08060891623


  480. Mr & Mrs Ajani

    I recharged my StarTimes via interswitch yerternight with ¥600.00. How do I activate it?

    Smart Card Number: 02146125416

    Package: NOVA

    Phone Number: 08060891623


  481. stella godwin

    I bought startimes decoder on 4/8/2015 but till now i’ve not been connect’ on my screen, what’s theproblem? Decoder number is 30712815042927818. and the smart card number is 02146547597

  482. Daudu Yusuf

    What is wrong with the customer care numbers? No one is picking my call.

  483. Daudu Yusuf

    I moved to Tudun Fulani area in Bosso, Minna. Since then I have not been able to receive any channel since then, it is quite worrisome. my startime number is 02110764753. Please what is the problem?

  484. Lomuwagun Olusola

    i have 2months on my startime and now subscribe again for 1200,still i cant access any channel apart from 001. no access,no recharge its what is displaying. default setting nt working. my card number is 02146265392 and my number is 08038385645

    1. Hello Olusola,
      You csn use the startimes self service to query your account and check if your payment has reflected in your startimes account.

      Self Service link:

      The Default password to use is:123456

  485. Igoche Austin

    Startimes is really doing a great job ‘digitizing lives’. I like to ask you to fix some audio problems experienced on some local channels as NBS(113), NTA LAFIA(103) & SILVERBIRD TV(109). The dont produce sounds. Many thanks.

    1. ayowe e

      I did recharge my startime yesterfay 19thof October. Up till now no activation. Please rescue d situation. Act no 02146048115.and phone no 08060456441

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