StarTimes is a direct to home paid Tv service available in Nigeria with over 80 channels at a subsidized rate. With many Nigerian subscribers it is possible to run into issues with your startimes decoder or subscription.
To contact StarTimes, find details of StarTimes Customer care number, StarTimes official email address, StarTimes Twitter & Facebook account, StarTimes Nigeria website and Physical Contact Address below.
StarTimes Nigeria Customer Care number: 08172398558 or 09-4618888
StarTimes Nigeria Email: support@startimes.com.ng
StarTimes Twitter Account: https://twitter.com/startimes_ng
StarTimes Facebook Account: https://www.facebook.com/StarTimesNG
StarTimes Nigeria Website: http://www.startimes.com.ng
StarTimes Nigeria Contact Address: AFRIBANK House, Fatai Atere Way Mushin, Lagos.
Click here to find a list of all Startimes branches in Nigeria
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Please I subscribe the rate of 200 today and not open till now 02027703172 phone number 08035145843 tajudeen akanmu a
I subscribed at the rate of
N1000 but i upgrade to N2000 for my StarTimes
oct 18 and up till now,it
hasnt been activated..
Smart card no:01831364266
ref no: 14382660438
Phone no:08180005609 Please, look into this, thanks…
Please I recharged this star time and up till now it’s not working 018 3147 9039 I paid 1300,Tunde from Awka
I subscribed for nova bouquet yesterday night and desire confirmation from one of your agents that starting has been credited,i still cannot receive signals. Jam tired! Why cant starting be as stress free as dstv? Subscribed for dstv at the same time and we started watching immediately,haba! My card number 021 4623 3839
I recharge startimes on 29th September 2019 and it’s now telling me to recharge that the subscription has expired, package is basic amount recharged is 1300 card number 01467287614 please something should be done about it
My name is Mercy from Ekiti state, star life challel 500 it’s not audible despite increase in volume here. All other channels are speaking out. Kindly look into this urgently. card number 02145715172
Same here hope it will be fixed soon My card no 02145753544
I want to change my plan to Nova in order to get station like Free NTA Sports, EKTV , NTA Ado Ekiti, and guide. Though my combo is using dish and the smart card No: 01831321422. Please help me out immediately the n
No audio in startimes tv with decoder no 02110320074, also NovelaPlus channel has not been showing.
I UPGRADED TO SUPER PLAN WHICH IS 3800, BUT EVER SINCE THEN IS NOT COMING UP FOR VIEW, KINDLY HELP RESOLVE THE ISSUE
SMART NO:01831629820
NAME:WISDOM OMODA
THANKS IN ANTICIPATION
I recharged BASIC BOUQUET for 1month 1400 since saturday thro my first bank acct, uptil now nothing is showing,my smart card number is 01467270076 and my phone number is 08060180070
good evening, please help me look to this issue, i recharge 1500 this morning with card no 02027821237 and nothing has not yet shown up.. i am begging you to check it because i recharge it through my bank account and the decoder owner is not taking it easy with me
Please i subscribe into my decoder on MONDAY uptill now I was unable to view anything 01831174991. Please help me confirm if the subscriction is successful or not
For three months now I noticed my recharge does not last to one month I subscribed for please help me ractify it or o quit startime if I notice that again….my name john azuoma card number 1467287346…
I was on lower bouquet of 900 naira, then suscribed for a higher one of 3800 naira (super view) , My viewing access is still
limited to the former bouquet. phone no is 08082828357, My sub no is 01831086179.
I am a customer with Decoder No. 02110306959.
For some months now my Zeeworld is not talking and now (about 2 weeks) my Novela E Plus is not talking also.
Please, what could be the problem.
Please, rectify.
Thank you.
my name is Alabi with decoder number 02110340635. I want to
load on it but on able to do so, please kindly solve the problem for. God bless you all
I made a recharge of 1300 on Saturday nd up till now I’m showing nothing pls what is wrong 01467196389
Good afternoon,I subscribe for basic 1300 not up to a month is complain that Is exhausted this my card no 01831294310
Please I subscribed for my uncle yesterday on startime basic 1360# instead of Nova 960 it was successful but it’s not yet showing. Please help me migrate it from Nova that it was before to basic of which was deducted for so it can start showing. Thanks. Iuc no is 01467156725 Mr Simon chidi
I recharged 1300 naira on my startimes with smartcard number 01831526018 using online method, but l ve not been able to assess the chanels. Pls what should l do?
My name is Hope, my decoder number is 02110138296. I bought startimes card of N1400, I did not scratch it well. Please can use the serial number of help me check the number and recharge for me. Please reply.
I recharged my basic bonquet in the morning 02/08/19 but up till now it is showing me no access. I recharged it through firstmoblile. pls do something
I recharged my star times Nova bonquet on the 28th July, 2019. Until now is still showing not recharge. Please, help to activate it. The Star time No is 02146441737. Your urgent attention is needed. Thanks.
I just subscribe to noval bouquet through U.B.A mobile app, no channel is showing, it displaying no card inserted. please do something. my card no is 01467199602 ànd my phone no is 07014098386. thanks
N3800 was paid For on 15th of june But is that of N1900 that was release. Pls reSolve as soon as possible. The number is 0183184975.
While 02146295322 was paid for a week ago N900 But didn’t last a week. Pls also resolve.
#1300 was paid yesterday 15th june but no station was given to me .The number is 01831309629
I recharged yesterday 1900 for Classic but basic was released,pls I want this looked into and all my channels released,my smart card no is 01467095199
name Ezekiel Daniel
please do something about it.
I recharge my card for classic but you release basic for me please put my correct subscribtion my card is 08131304041
I have linked my startime mobile app to my decoder, but it still require data to work. Is it not suppose to use the decoder subscription.
I subscribe 900 around 1pm up till it not showing please 02110869518
please on novela e plus can you please show this phillipines telenovela titled “MARIMAR”please and please Thank you in advance
pls help me
I recharged for basic for 1 day. yet the channels aren’t coming up.
card number is 02146531010
thanks
07067593225
Help please, I recharged my Startime with #1400 since 31/05/19 but it’s not activated till now. No refund of money too. I recharged through online banking. Decoder no.02027393134
for three months now I subscribe my Startime decoder Troy my phone it will not be up to a month it will expire is like I will not be using it again
I recharged a customer Startimes yesterday via Rechargeandgetpaid network but it hasn’t started showing.Code 02027029222,customer name Mr lfeanyi Uzochukwu
I recharged classic through the mobile platform. I was charged 2700 and debited three timees (a total of N8,100 was debited) and the card hasn’t been activated yet.
How do I get a reversal of the transfer?
Pls active my startime decoder few minute ago and is not working 018317409938
I recharged for 2 months on basic bouquet on 6-5-2019. so that I can watch classic bouquet for 2 months, but now I can’t view classic. why I am not happy.do some thing. 02027726895. my name is Arinze ONWUJIOBI.
I recharged my decoder yesterday 4th May with 2Months Nova bouquet (upgrade promo). I expected my basic bouquet to be activated as advertised in the promo. but not yet activated. my smart card number is 02146491513 and the decoder number is 29712815113137379. pls help out.
I recharge my card yesterday night through gtb bill payment but not yet activated till now,please do something
Pls ooo
I don’t have orisun on my channels ooo pls help me omolara ajani phone number 08065974326
subscription of #1000 was made successfully and still yet to be activated pls kindly help to check why its delaying. the smart card no is :02146590420, the phone no is: 08028329209 and the name is adesanya%20adekunle thanks in anticipation
please help to check and rectify the problem am going through with my subscription. I subscribed #1000 and was successful but yet it has not be activated nor working. the code is:02146590420 and the phone number is : 08035858188 the name is Adesanya%20Adekunle thanks in anticipation
Pls I recharge my startime still not showing
I subscribed My decoder showing channel list empty REM 1E0
I recharged my starting on Friday 19th of April 2019.up till now no activation.Please rectify it,code no 02027029222,phone no 08035661633 or 08145652217
Please my decoder is having signal problem
pls help me open my decoder 01831848835 ……I’m Oluwo Peter olugbenga,phone no 08169690343(genegene20@yahoo.com….Thank you
I just paid #1400 for startimes subscription now. The transaction ID is 15555904151318708 and my payment wasn’t activated. Kindly assist.
Thanks
since morning that i have made payment on my bouquet 02110348463 am yet to view the avaible channels tht i suscrbed to pls rectify it thank u ogechukwu hugwa
Amuda not Amiga pls take note.
I want to talk with a Star time official for a satellite television discussion, we want our TV Wisal Hausa to be viewed on your platform. For more information contact us on 08035899534, or sanibarwo@gmail.com. Thanks.
I paid for Basic but only received nova. please help me to view what I paid for my card number is 02145729308 thanks. Anaga Uke Uzodinma
I paid N1400 through my first bank app
I subbed my decoder since morning and till now, am not able to view available channels. Please sort this out. Decoder number 02146536159. Thanks
Gudmorin startime team. I don’t understand ur service again. I thought it’s a better alternative to others. I recharge on 30th of March, message was sent to me before my decoder was activated. Waking up dis Morin, my account had been suspended n l was ask to recharge again. Please take action on this before its too late.
My card number is 0211077467
I recharged my startimes yesterday friday 4th of 5th of April, 2019 but it’s not showing till today 6th of April 2019.
Kindly help find a solution to it pls.
Card no. is 02110073358
please I don’t understand startimes again oooo for three days now my startime has been showing no signal and I still have subscription on it..I’m complaining from army barracks,akure
please kindly resolve this quickly, my card number is 02145917638..
Please I subscriber on 30th I don’t see any station 02146474846 Anointing
The sum of 1900 naira wss paid into this startime account 01467210398 on 5th- April-2019 but my subscription hasn’t been renewed. Please do something about it on time
Account name: Leo Omokaro
I had sent mails to change from Nova to Basic but yet to get any response. Called severally but no response either. Please effect ASAP as payment for basic has been made. Smart no – 02139132828
i recharge yesterday 4/4/2019 1300 package through quickteller my transcation was successful but the channels is still locked card number 02145999402 my phone number 08133325026
I make a description yesterday on smart(1900)bouquet but is not showing. My card number is 02110168451.
i recharge my startimes decoder yestarday on the 2nd of april 2019 with the sum of nine hundred naira (900), but it yet to appear, the startimes number is 02027668316.
I recharged Nova base on promo yesterday and can’t watch basic. Pls do something about it.
My card no. 02145711582
I rechange my startime this afternoon been 4 of may 2019 yet is telling me channels list empty, my card nos is 02110141529. Pls help me.
i recharge my startimes decorder yestarday, 2nd of april 2019, with the sum of nine hundred naira (900)but yet to appear, pls help confirm and rectify to serve us better.
I AYODEJI FEMI I have problem on my startime and the problem start yesterday, anytime I switched It on is tell me no signal, I do all my best to make sure the problem is not persisted my effort is in vain even though I change the pole and check the cable of the antenna to make sure is connected very well please help me out. MY STARTIME NUMBER IS 01831704064
When I intended recharge My star time number 02027223821 but telling me the number is not existence.
Kindly help me out.
Thank you.
it has been long i use my startime because my brother took it away without use, now i got it back yesterday and connected it but it doesn’t seem to work, kindly help check. my card number is 02027460091 and phone number is 08052312380.
thanks.
I did sub on on 9march2019 but on 23march2019 i can not be enable to watch anything again 01831252643
The same problem with 02110557094 Mercy Abdullahi, subscribed on 9/3/19 and stops 23/3/19
My daughter mistaken love one of my channel(orisun) and now is asking me to input my pin. Pls what should i do xos i dont no the pin
I did a startimes Nova subscription on 10/3/2019,but it stopped showing on the 14/3/2019.Kindly rectify this issue smartcard no is 01831586296 and phone no 07032497204
Sir, I made subscription payment on 21/03/19 of 1300 online and was successful but till date it has not validated or viewing. My starting no. 02146198568 and ref no. 108210021016672. Kindly rectify pls.
I subscribed on 28/02 for a month, just this afternoon no station show up. The name is Lateef Idris and no is 02145801021. Thanks
on the 23/2/2019 I subscribed for startime nova and funny enough after 13day all the chanels are showing not subscribed.name on the card is v man,card no is 01831195019 plz help
I subscribed with 2600 for two months and yet to be activated, kindly help me check it up. my card no is 02146575273
Kindly help and resolve issues with my Statimes TV/Decoder(2-in-1) Smart card number 01831747342 that was recharged on the 25the February 2019,but services were blocked on the 5th, March,2019.
I recharged my TV/Decoder on the 25th February 2019 for Basic platform at the rate of #1300:00 online to last for a period of one month but services were blocked by 5the March 2019,just a week after the recharge.
My smart card number is 01831747342.
The smart card came together with your recently released STARTIME BRANDED TV/DECODER(2-in-1) set.
Help check and restore devices please.
pls try as much as possible to join BIG BROTHER NIGER
we need starting to join BIG BROTHER NIGER pls
We made payment on Wednesday 26/02/2019 and payed for three months Nova package, to my greatest surprise we were disconnected after three days of subscription. The name on the decoder is Buhari with smartcard no 02110441628.
please help activate my startimes, I just paid 1900 and number is
021 4632 9540 phone number is 07032752184
Thanks
I subscribe to classic bouquet 1300 after two weeks all the channels stop. Please is the problem, my card number 02145719142
please help us to activate this decoder for us, the smart card no is 02027127690. My name is Pastor Kehinde Olowe. We bought it on 2/2/19 and work for 3 days and started showing: not activate and no subscribe. And the expire day is on 28/2/19
Hi I’ve just subscribed to my decoder oluwo Peter olugbenga(From Epe), genegene20@yahoo.com,08169690343,SMARTCARD NO :01831848835 a day package is not coming up… Pls help me so that I can watch the Europa matches tonight
02027127690, we on the 2/2/2019, after 3 days we unable to watch, and begin to show no activate amd not subscribe. And it expire on 28/02/19. pls help to do something about it before it will expire. Thanks for your understanding.
I recharged on 22nd February, 2019 and it’s still showing please recharge. Help me out, please. My name is Charles Ebulu and card number is 02110334942
Please help me check what the problem is because since Tuesday 19th Feb. 2019 I recharge my decoder, it’s not showing. Smart card no. 02027238327
my smartcard number is 02146010182.
my name IS HARUNA AHMED
i recharge basic bouquet（1300）today but i only see nova bouquet,please help me out
MY SMARTCARD NUMBER IS 02110492088
My drcorder has been showing No Service since yesterday 1 March 2019. Please help me check the problem. My Smartcard Number is 02146031924.
02145993742 pls I just recharged and its not showing ..i recharged 2,600.
Good day. I made subscription of #900 (Nova bouquet) on smart card no:02110283701 and it worked only for 10 days. Pls, kindly do something about this.
Same to me o. Please what did you do o?
Gud day my name is Francis Okafor I recharge 1300 for basic and up till now no channel is showing pls wats d problem..my decorder number is 02146066112
07066470678
Name on the decorder is anthonia nunu
I recharge my decoder yesterday on classic bouquet the smart card number is 02110062164 and up till nowciy is still showing please recharge
Please can I get the StarTime Projector TV for my use. I browsed it and liked it and will like to have it.
Good morning, I recharged my startimes smart card no.01467250610 yesterday 13/2/2019 around 2pm until now I can’t watch any channel except TV guide please help out, my no. 07031828924
Some of my Chanel Ar missing pls an I don’t no my parental code pls help me rectify it card code 01831678866
I recharged today been 2-02-2019, through access mobile banking yet my decoder is still showing not subscribed, my card number is 018-3153-6499 phone number is 07065462965, please help out.
Urgent attention. Please my new decoder is not displaying any channel, it keep saying subs expired while I was told I have two months free subscription as new decoder. Please my decoder is on now, help me activate it. My card number: 01831474859
Please I bought a new decoder last week and till now it has not been activated for viewing. I can’t get channels, it keep saying I should subscribe while I was told I have 2 months subscription on it. Please I need urgent attention. Card number: 01831474859. The decoder is on at the moment. Thank you.
My Name is Ahmed Garba Ajikobi, my card number is 02110445939. I subscribe 1000 naira through my Bank. On 21/1/2019 and the subscription didn’t last 10 days instead of a month. All the channels have gone except the local channels and the star guide. Please kindly the correct the situation for us as we have been deprived from the channels we are entitle to. From Ilorin, Kwara state. My phone number is 08067527753
My Name is Ahmed Garba Ajikobi, I subscribed to my startime on 21/1/2019 Nova buque at rate of 1000 naira through my Bank which meant for a month . But it doesn’t last for 10 days all the channels are not working except the free local channels. And the star guide. 08067527753 from Ilorin, Kwara State.
I recharged yesterday for someone through recharge and get paid,up till now it have not been showing,and the person have been disturbing me,please my situation,my phone no 08138143499,the persons pin no 02110353150 and the name is uncle Joe though I saw another name on it while processing it (Nnamdi Chioma)
Is this how this star times work
It happened In December, I recharged 1900 it oonly lasted two weeks
I deed another and now it even lasted less than two weeks ,pls rectify this issue
This my No 01467053142
I recharged my monthly subscription between 24th and 26th December with a vendor which i payed N1,400 on this Smartcard No. 02145705001 but, after a week, i was notified that my monthly subscription has expired. Uptil now I cannot watch any channel except free channels. Please, correct this anomaly. Phone number 07063770656.
I recharged my monthly subscription between 24th and 26th December with a vendor which i payed N1,400 on my Smartcard No. 02145705001. but, after a week, i was notified that my monthly subscription has expired. Uptil now I cannot watch any channel except free channels.Please, correct this anomaly. Phone number 07063770656.
pls i recharge to my startimes decoder on 31st of Dec with # 1300 but now it was telling me today 9th of January that my subscription has expired. pls do something about it. looking forward unto your response. Thanks.smart card: 02110243914
phone: 07033123794
I recharged N1300 on 23th December 2018 on 4th January it stopped showing telling me to recharge again uptill now is not showing.my card number is 02110407877.pls rectify the problem.
I have made effort calling you through numbers on your platform but couldn’t reach your office. I’m really disappointed! I subscribed on 21st December for a month (#1300:00, basic) just to see subscribe on 30th of December. My card no is 01467132415
I recharged BASIC BOUQUET for 1month 1300 yesterday, uptil now nothing is showing. 08133220512
I recharged BASIC BOUQUET for 1month 1300 since yesterday uptill now it has not being activated, nothing is showing, what is happening? Not happy atal. My number 08133220512
I recharge my decoder via internet banking on 24th December and now it is telling me to recharge please what is the ploblem
My startimes is not displaying any channel, even the the St guided is not showing. I recharge and could not use it and it expired.please help. Card number 0183222913
I loaded my Startimes since yesterday is saying card problem , no signal I have been calling your customer service no one is picking my call this is very bad
I recharged with #1900 on 14th of December but now they are saying that my subscription has expired today being 30th December. Card number: 01831088813.pls help
I recharged my smart card number 02145960152 two weeks ago with N1300 for basic bouquet and presently I am experiencing please recharge! Kindly attend to this erratic service delivery.my phone number is 08037120778.
Pls how can I get my decoder no.
Please bail me out subscribed two days ago on basic bouquet 1300 and the channels are still saying please recharge. Card number02110978698
I subscribed yesterday 4 of January basic bouquet 1300 with decoder no 01831290325 till now no activation
I just subscribe my decoder but the service isn’t rendered,no channels has come up
Smartcard..018317982413
I just subscribe my decoder but the service isn’t rendered,no channels has come up
LAWAL SANI tata
i just recharge my startimes yesterday with my mobile banking.during Recharge I made a mistake instate of putting 11 digit card number I put 12 digit. here is the wrong digit 014674144093 while the correct smart card is 01467414093 and also I got a double debting from my bank account the bounque is BASIC 1 MONTH here is my phone 08039398065 thanks
I did recharge my startime this evening and didn’t play rather it showing smart card Error. Pls correct it for me. This is my Smart card no:02110135559
Your services is very poor your customers care line can’t be reached your SMS way of reaching is not working can’t you people pay your staff to work on holidays so that they can help people resolve their issue during the holidays?
Your services is very poor your customers care line can’t be reached your SMS way of reaching is not working can’t you people pay your staff to work on holidays so that they can help people resolve their issue during the holidays?
Please kindly bail me out ,i have ju st been upgraded from basic to classic and i’ve recharged #1900 but non of the channels is showing it was just saying “card error,check card” .But i have done this severally without any changes ,what do we do .
my decorder no :01467270720
my no 08152890773
Morning Sir,
I subscribed for basic banquet on 4th of Dec, 2018 and surprisingly my decoder was telling me yesterday to recharge.
Though I was called by one of your agent for upgrading from basic to classic, initially I told him to go ahead but due to eplitc power failure I wrote your company on Facebook about my decision to remain on basic banquet.
Please help me do something about this
Decoder no:02110694338
Regards
Pls am on smart buoquet satalite dich but i recharge on basic buoquet due to money up till now all the chenner has not be showing my smart card num.01831066442 .i paid 1300 today
Pls I recharged my startimes #1,300 and I can’t watch except free channel.smart card number:02110081526 my phone number 08035486995. thanks
pls help me recharge my star time card no{02146119045) pin 461831973451
Please I am favour iroegbu from Nigeria for two days I have been trying to work on my network signal but couldn’t pls help me active it my phone number is 08065957341
Please on 25th October, 2018, I recharged my StarTimes with N1,300.00/N100 surcharge on Quickteller Platform with Request Reference Number 889357433911. The Payment Reference is ZIB|Web|3QTI00001|STIM/251018133311|NPXXC4KY printed out. My Name is Mr. Dele Adebayor and Smartcard No.01831650459, uptil now I cannot watch any channel except free channel. I called the Customer Service but the have not done anything about it. Please recharge or refund my money to Zenith bank on Account No.2085544581.
Thanks.
08051140724 & 08032604914
I have an old decoder, probably one on the first sets of decoders given by your company. the decoder has been inactive for a while but i want to reactivate it now. can i continue using it or i will have to replace or exchange it for a new one. The number of the decoder is not with me presently but i can always get it. Thanks
I have made a subscription through quickteller since on the 26th of October and uptil now my account has not been credited, I have made several complaint in that regard but the issue is not yet resolved.
Smarts card number is : 02145798961
Startimes Payments payment of NGN 1,300.00 for 02145798961 was successful. REF: 888957494336
Please, help me to resolve this issue. Thank you…!
Please, how can I retrieve my recharge pin? I mistakenly scratch off some digits.
i subscribe for my monthly basic star time.but to see is not activated.my card number 02145970705
Hello I have recharge my star time with 900 classic bougette but it is not effected pls do .no. 02027844671 the name is engr nura
How do I recharge my star time with mobile phone using first or any other bank
Good evening. I recharge for N1,900 to change to classic but up till now it has not been effected. The smart card number is 01831066989. It’s for Alhaji Adewusi with mobile number 08037204326. Please assist as we have been customer care with poor response.
I am Adaramola Idowu I subscribe my startimes decoder through access bank app, my money was deducted I only have access to Nova bonquet instead of basic bonquet because I paid #1405 was successfully deducted for basic bonquet monthly subscription. Please correct this annomalis situation
good afternoon I subscribed my decoder yesterday and till now it hasn’t been activated please help me activate it this is my ICU number 02146524359 Gideon Richard thank you
Hello,I subscribed for for my startime last week and just 8days after 1300 got expaired. 02027843649
I am Joshua I subscribe my star times decoder through fitstbank app, my money was deducted but the decoder was subscribe. I received message that it was successful but it was not subscribe. It was N450 for a week. My decoder no is 02146347157. Pls, return my money or you recharge the decoder.
I am Martins. I subscribe to my Startime decoder using first mobile apps from first banks which was not successful and my first bank account was debited twice to the tune of #2000 and my decoder was not subscribed and my money was not refund. pls help. I want my decoder subscribed or my money back. my smartcard number is 02145920654.
Good day
I subscribed using *737* the GTBank code. My acconut has been debited and am yet to get the package.
I recharged my star times using the diamond app and it isn’t coming up yet. Why is this?
Card no:02027302227
Good day,
I subscribed for startsat using FBN mobile app. My money was deducted but it still shows me that I have not yet subscribed.
Pls what do I do?
Thanks
the package I did is the classic package and is not going through ,waiting for reply
utibe eventus
i am a startime dealer
i recharge this decoder 02110429650 1 month 2600 classic&i mistakely recharge 1180 again
pls help me recharge this decoder 02110305667 name okon etim with dat 1180 naria
thank u
I recharge my decoder a week now but is not responding ie is coming up and going (fluctuating) getting to a week now please advice. i even change my antener thinking is the problem but not.
pls what is the difference between your pin and reference ID?
i recharge my monthly subscription with a vendor,the nova bouquet and pay him 1,400 after a week,i was notify that my monthly subscription has expired.please educate me more about your monthly payment.phone number 08037503158
I have the same issue. pls contact me on 07035670803
gud morning madam/sir my name is utibe eventus
i am a dealer ,my customer recharge 1month i mistake rech 2month
pls help me to transfer 1300 to my startime account (acc name BIGSAM MEGA POWER)operator code(12041)& my bank F.B.N acc(ACC NAME EKPENYONG ANIEFIOK EVENTUS)ACC NO 3070031761
de decoder no -02110429650(decoder name okon)
thank 4 ur attention
Very poor and Bad Customer Service In Your Kano Branch(MM Way Kano State).
Am writing this mail with a deep sadness and regrets be a customer of your TV Cable Satellite. My decoder was faulty and I took it to your branch at MM Way Kano State to lodged my complain of my faulty decoder and I was told to drop it for repairs.And I was told to come back after two week’s, which I patiently waited for the two weeks. But to my surprise when I got there for the collection of my decoder I was told that to come back a week again making it three weeks and I ask the reason why,and I was told that the engineer is yet to attend to my issue.
A week passed and I went yesterday hoping to hear good news but to my surprise the opposite was the issue.For one month have been deprived from watching TV.Have been your customer for years and I decided not to patronize any other cabel station despite friends telling me how poor your customer service,which have experienced. I believed many out there too are displeased with your customer service.Finally, I was given back my decoder without fixing it and no reason for that.
Your swith response will be highly appreciated.
Startimes customer service are BAD aND arrogant generally.
My brother am regret too to be there customers after they collected my money for sub up till now d money don’t enter so heartless ppl
Pls I paid for subscription but not yet activated,today is the second day.
I recharge my starting since yesterday 31-07-2018 till now no activatio.please help me reset it l need it urgent please this is my smart card number 02110588528. Name oyekanmi kazeem please.
hello good morning .pls I want to make a complained about my Startimes .my Startimes is nt working is tell Error de Smartcard what dose that me nd why ist in French language pls I hope these will be resolve now tanks
good day my name is sufiyanu Abdullah make a payment of my startimes #2600 for two months and is not working this is my smart card number 02146096942 thanks
I paid #1950 on basic bueque with promo for 2 months. But was not given. Pls help me correct. My smartcard no is 02027408420
please is star time will show all 2018 ICC cup ?
On 7-7-2018.. A decoder with number 02027452509 was rechaged wrongly, instead of writing the above serial number of the decoder i wrote 02027452309,its a basic bouquet i am waiting for ur positive response please contact us on 07064196887 or 08104094022
my startime decoder is not working and I approach a dealer and I was told to decoder switch being an old decoder to enjoy the service …
my question is am I suppose to pay for another decoder for me to enjoy the service ?
I recharge my Startimes 4dyays ago and up till now my TV is still showing please subscribe.
Am having problems with activation pls help me. Card no:01831377884,phone no:08136120036.
Pls i want you to help me in changing my plan from Nova bouquet to basic bouquet. my smart card no is 02146015292.
I just recharged #1300 last week. thanks
Please, how can I retrieve my Recharge Card pin, I scratch off some digits by mistake.
Please help me
Please, how can I retrieve my recharge pin? I mistakenly scratch off some digits.
I change antenna to dish and its telling to subsribe while i was using it perfectly with antenna,decorder no 01831313140
I recharge my star time since on Wednesday 6/6/2018 till now but is not working what the problem now help me out
I recharge through First bank ref: 10942560299116 for the below no.
T
his is my card no 02146377009
And is my phone no 08073341735
name udosen noah akpan
For how long should i wait for my startime decoder recharge to be activated
This is my second letter to you to ask for a reverse of the money I wrong pay into the wrong account. On the !st of June I subscribed for startime through my First Bank Account with N1900 with bank REF: 10942559709920.
Because I needed to see a particular programme I was forced to pay another money to subscribe. I wonder why correction has not been effected. If correction can not made then pay bank my money. Or I have done wrong subscribing for Startime?
Correct Account is 02027355132
Wrong Account is 02027353132
Bank Ref: REF: 10942559709920
My Phone Number is 08061146019
Name is Ebi B.O
wrongs payment was made on 2/06/2018 at exactly 4.30 pm.the payment was made to customer care number.094618888.the correct smart number is 01467382360 that belong to mikhael Ashiru.thanks
I recharge startime three hours ago,and I am surprise that it refused to activate now and I try the customers care no to Call and nobody is picking it,and before now I recharge through online and it was through but my issue is that I was cut off even before the money I pay expire.pls somebody should tell me what is happening 02027168274
I recharge startime three hours ago,and I am surprise that it refused to activate now and I try the customers care no to Call and nobody is picking it,and before now I recharge through online and it was through but my issue is that I was cut off even before the money I pay expire.pls somebody should tell me what is happening
Charge my decoder 01467077252 with unique bouquet of 3800 on Friday night with first bank mobile app….till now d decoder still not working.
Called service center number switch off…pls recharge.
Kindly attend to my complaint as a matter of urgency pls. I recharged 1,300 naira on the 19th of May via VT PASS (online) but to my surprise two days ago, we were shown that it would expire today but we couldn’t reach customer care, even right now and that’s why I’m using this platform. I got home a while ago to find out that we have been blocked.This is very unfair and annoying, once again do the amendment or whatever you want to do as a matter of urgency pls. Thank you.
I use to recharge my startimes decoder through my first bank mobile app and it will come up within few hours. however, I subscribed using my access bank mobile app since yesterday and its not coming up. kindly help check what’s wrong. My decoder details are as follows;
Startimes No: 02110791276.
phone no: 08032533593
thanks
I use to recharge my startimes decoder through my first bank mobile app and it will come up within few hours. however, I subscribed using my access bank mobile app since yesterday and its not coming up. kindly help check what’s wrong. My decoder details are as follows;
Startimes No: 02110791276.
phone no: 08032533593
thanks
I use to recharge my startimes decoder through my first bank mobile app and it will come up within few hours. however, I subscribe using my Access bank app since yesterday and nothing is happening. Kindly help me check what’s wrong. My decoder details are as follows;
No: 02110791276
thanks
Good day recharge NOVA for the following account since yesterday and it is not activated yet. They are: 1. 01467160363 2. 01467246759 3. 01831280367. please help me to activate them. Thanks
I recharge my star time more than an hour now but is not working what the problem now help me out
This is my card no 01467162154
And is my Nom 08033950744
Sir,
I am a customer from Jalingo Taraba state. I pay my subscription for TV view Monthly. I can’t watch my subscribe channel, is very flactuating. Is now 1942hrs local time in Jalingo.
This indicate I am loosing my money, because your channel will note give me extra time for the lost of signal cause by them.
I made a recharge of Nova one week but am yet to be connected. pls kindly look into my account and connect me now. is very urgent pls. The recharge is today around 4pm. my account no is 02146479504.
pls mistakenly make payment into the wrong account pls help me out that wrong account is 02145993858 the correct no is 02145993853 olarewaju. thanks
I’m Mary K Oyedele,Startimes number 02146163345. Recharged unique bouquet 1hr ago but only my previous bouquet (basic) is showing.
I Oyeyemi Kazeem Oyetunji recharged my startimes decoder via Diamond Mobile App early this morning and up till now, it has not been activated. my card no is 02110771861.Basic bouquet a month.
My children push the decoder smart card beyond the boundary yesterday thinking the card is about to fall out. Now the card is stuck in the compartment and the decoder is displaying card problem. Is there anything you can do to help.
yesterday 21 April in the morning I recharge 1300 through my bank app skybank, till in the evening no station.
Again I recharge another one 1300 yesterday evening through my bank app till now no station and my bank has debited me for both.
my card number 01467038588.
my phone number 08022779105.
should I loose this money like that? #2600? for what?
you better rectify it now or you people loose me as a customer.
#1300 monthly subscription online through pocketmoni acc number 01467171641 and it was successful. My name is amuza awolo,
Here are the message You have successfully made a payment of NGN1,300.00 to STARTIMES for Service ID : 01467171641. New Bal: NGN166,387.20.
Ref: 02ZD599059E6075
I recharge 3days ago but my decoder is still giving me “No Signal”
and I also relocated from Lagos to Abeokuta with my decoder
pls help me out my name is JAMIU Remi tijani,one ur customer at MUSHIN area,I recharge my STARTIME with my mobile app,a week option to smart but not activated since if my card can’t work with smart pls help me change it basic,card number is 02146493152,date 15\4\18 and my contact is 09093211139 or 0802855539 DIAMOND BANK APP
Please, try and do something fast on your updates, I also paid for Basic since yesterday 5/4/2018 no response yet. Card number 02110763153.
Good day sir /ma,
My name is Ojo Tayo one of your constumer, I subscribed yesterday 29/03/2018.with my mobile app diamond bank with the name on it is adefemisoye adegoke, i subscribed to basic with reference number 1031DB1522325495926895171/02146415955,pls help me out is not activated.thanks
Please I have paid for Basic (1300) , it still telling me please recharge , meaning you are yet to effect my payment, kindly do the needful urgently card No 02146541751
I AM JOODA EMMANUEL. I RECHARGED MY CARD THIS MORNING,BUT I HAVE NOT SEEN IT WORKING FOR MORE THAN 15 MINUTES. MY STARTIMES DECODER NUMBER IS 02146498433
I RECHARGED FOR NOVA BOUQUET. PLEASE HELP ME ACTIVATE IT.THANKS
I recharged for basic bouquet of 1300, but was given nova bouquet instead, please rectify dat
01467263369
I recharged for basic bouquet of 1300,but was given nova bouquet instead, please rectify dat
Startime no 01467263369
I have a problem with your recharge these days. I used to recharge people startime recorders through my unity mobile apps and my unity bank account is being debated but, the channel were not been credited . I am being disturb by the people for whom i recharged. There current recorders i recharged but not been credited were as fellows,
1. 01831306451 (recharge last week ago through unity mobile bank)
2. 01831082217 ( recharged yesterday ) plz urgently recharge these recorders to these people and relief me from there pressures. Waiting 4 ur responses tnk u.
Please I subscribe through Fcmb but yet my decoder is still deactivated, what is happening.I CNT even get signal at Ipara demo in Ogun state.my decoder number is 02027882337.please tell me what the matter is.thanks
Please I subscribe through Fcmb but yet my decoder is still deactivated, what is happening.I CNT even get signal at Ipara demo in Ogun state.
I am from Kaduna I recharge 1300 yesterday and it is still telling me to recharge please rectify this problem or else I will find another decorder
which startime decoder is the best to buy
Please I am always having issue with my decoder, cause none of my recharge has ever gotten to a month, it usually stop at 2 weeks y.. This is my decoder 02110446064.
hey startime, I don’t understand why you’re not showing #bbn# you guys are just losing your customer
like now, I’m getting myself another decoder gotv to be precise
big brother naija is a Nigeria program which is supposed to be shown on every decoder
Do something fast, you’re losing ur customers
I’ve always try to recharge my startime card online but it has never been successful. It’s always complaining that startime can not validate my card no, the same pin that i’ve bern taking startime office to recharge. Pls address this problem.
my pin is 021393220856 and my phone no is 08038088829
Good day please i recharge my star time on Wednesday night 07/02/2018 but up till not it has not been activated. kindly assist. details 02110352222—–OTI ZANDA
Regards.
I subscribed to basic bouquet on 02/01/2018 and till now it’s just telling me to please recharge. My recorder number is 02146511002.
I subscribed my star times since 14/1/2018 yet is showing no service with 08036023630
I recharge with #3800 on the 29th January 2018 via mobile banking and it was successful. But up till now I have not been reconnect back. It showing you are not eligible to watch this channel. Decoder number is 01831003275 kindly try with dispatch as all the calls to your customer care were not picked. Thanks.
My name is Onuegbu kenneth. I reside in Abuja Nigeria. I recharged my startimes decoder with Quickteller for #1300 on 02/01/2018 but few minutes ago a message displayed on my screen informing that my subscription expires on 13/01/2018. My smart card number is 02110367440
Please why every night like arround 11:00 pm must of your channels are not showing, they just shows no signal, pls we are loosing alot programs , especially on dadin kowa, such as warisha etc.
Hello there pls l have old star times decoder and l want to change to new one how do l do it and what attach to it?
For the past 3days now my start time decoder have not been having signal and I have searched searched and searched turned and turned yet to no avail.Please find something urgent to do to remedy the situation because the headache is giving me I getting too much.My name is Oyeyemi Philip and my start time no is 02145803757.You can reach me on 08062648473.
I paid for my subscription via pos yesterday but up to now there is no channel to view here is my card no 01831313816 i’m abubakar adamu
Good day. I recharged my startimes via Gtb on 1 January 2018 for #1300 then I used it for 5 days.it’s now showing recharge. I can only assess the 2 free channels. please help me resolve it. my card number is 02146603407 and my phone number is 08102909477.thanks
Hi am SULIAT, I recharge for one month on 25/12/2017, now the star time is telling me to recharge again. Why? Bcus as far as I know it suppose to use 4 weeks instead of 3
No station is showing on my startime,,,please kindly restore it back for me 01831090079 and my cell number is 08032187596 thanks
my decoder no is 02027737231 my phone nub is 07086838039
i dont know what is happen i recharge my startime with 1300 and till now nothing show pls do something i dont like what is happen because i have pay for the service
I recharged nova package with 1100 on saturday last week and yesterday i could not view anything again.I called customer care and was asked to do auto search which i did but to no avail.Help review and restore the stations for me to complete a month not 7days. My name is POPOOLA EZEKIEL with smartcard pin of 02145969221 and phone number 08079343736.
Just recharged via gtb,but no activation.Pls help.card no 02145862182
Just recharged via gab,but no activation.Pls help
I recharge 2000 last year December 22 but now it has expired why
my decoder 02146509535 is not showing after subscription through my gtbank
amt:200 Ref NUMBER 788225774643447399527819352443, DATE: 1/1/2018, MY PHONE NUMBER 07039441440. THANK
Hello
my name is ADESHINA ADEREMI ,i have wrong phone no my decoder The no is 08060423410 instead of 08060423400 which is THE CORRECT ONE and i cannot recharge it now, Please come to my rescue
i recharged basic yesterday via internet ,i dont knw why its still not working,its still showing basic bouquet pls recharge.my card no02027150874
hi,
am solomon, i recharge my startimes 2600 subscription thrugh firstbank mobile app on 25/12/2017 but i was credited with 1300.
these are my information,
card no 01467065999
ref no 10942542778206
phone no 08059466101
pls, kindly treat.
I recharge my startime yesterday 24th December 2017 Basic Bouquet through my access bank internet service, and till now I can’t get any channels to watch my startime card number is 02110853557 and my phone number is 08130713831.
I travel out of town for a while, now am back, my startime sign strength is zero and most of the channel has been disconnected of my decoder. here is the number I use to recharge it 08169695562. is there any solution to it or it has been condemned
I subscribe for basic of 1300 but I nova bouque was given instead my number is 02110893372 my phone number is 08030991790
I just subscribed 1900 now but still showing no subcribtion so what is the problem?
What are t1 and t2 decodersa? Can decoder that was built may 2016 t1 or t2.
If it is not t1, why did startimes blo my line, about 4 days after I loaded subscription; saying I should swap compulsorily with N3,600 cost. A device becoming obsolate after 1 year is wickedness.
What are T1 ad T2 decoders? My decoder was built in May 2016. Can it be an old decoder?
if it is not the old type decoder< why did Startimes block my line 4 days after I loaded subscription, sad then asked me to swap the decoder for a new one at N3,600 cost.
A device sold by a company becoming obsolete after 1 year, and has to be replaced for this amount is killing. i need justice please.
pls I relocated from ijebu ode to alagbole ogun state I have used even eternal antenna still d signal strength is stii zero percent even at ijebu ode I don’t use antenna at all pls help out der decoder no is 02146597745
Good morning i recharge my startimes using my bank mobile app but it have not been activated this is my Service ID 02145992391 and Ref: 02MB33376354610.
Good Morning
My Name is Soluade Gbenga, o Subscribed for 1200 Since 12 Hours Ago through my GTB Bank Account still no Channel is showing, My Startime Card Number is 02110609082
Good Morning
My Name is Gbenga Soluade, I Subscribed 1200 Since 12 Hours Ago and still it has not been showing any Channel my Startime Card Number is 02110609082
hi can you help me
am in niger
i dont know on which sat i can have startimes TV
Pls help me confirm if my subscription is successful, because I subscribed but am unable to view any Chanel
Lawal-Onikoyi Idrees,I recharged via Gtb internet service on 4th of November 2017 up til now it’s not showing, my smart card No:02027374125,thanks.
I recharge via msg on mtn but the decoder isn’t work yet I call costumer care they are just burning my credit no answer. Help me out
pls sand me the customer care number 02145756205
Hello, my decoder channel are not showing to day if recharge I will nt see anything my num is 02027388499.
I did recharge my Startimes yesterday through my gtb account 1300 was deducted , up till now I can’t watch any channel this is my smartcard number: 02110420657
I recharge with 1300 through skye mobile on 10 Nov. 2017 Time :11.54am with my smart card no 01467162111 and the Ref no of 02HV34396128311 and I was told that my transaction was successful and nothing was done since this day. Pls help me. I have recharge another 1300 pls do the one of 10 Nov. 2017 or you reverse the money. Thanks.
I recharge with 1300 through skye mobile on 10 Nov. 2017 Time :11.54am with my smart card no 01467162111 and the Ref no of 02HV34396128311 and I was told that my transaction was successful and nothing was done since this day. Pls help me.
Good evening Sir/Ma, Please, I will like to inquire from you the current price of flat tv with inbuilt decoder? Size ’32’ to be specific. At the same time, can it work with other decoder? Or was it built mainly to work with Startimes inbuilt decoder? What is the subscription process?
In addition, I subscribed for my uncle 2weeks ago with 1month subscription of #1,300 and uptill now, they can’t view any station any more. What is the way out?
Good Day, My wife recently renewed my subscription for basic bouquet instead of the classic i preferred. Is there anyway I can upgrade the subscription.
l recharge my decoder on 14/11/2017 by send this code ( cc#01831094000#3259****2467) to 32055, but l later received message on my decoder that my subscribe will expire on 17/11/2017.please l need urgent solution to this problem.
I recharged my startime on 30th October, which is supposed to last for one month because I did one month subscription, they cut me off since 15th of November, that means they just gave me two weeks. My decoder number 02110449997
Good day. It’s like all the channels are not showing today at all. My decoder number is 018 3118 1857 and I live in Life Camp, Gwarimpa, Abuja. Thank you.
I Recharge my star time today all the station is not showing.please while is it like that.its novue bouquet I recharge one week
this is my card number 02146491677
i recharge my startimes 1,300 through qickteller this night, nothing has been showing. Here is my details 02110011996
I recharge with via GT 737 1900 since 5:00am but up to now not been activated my name is Abubakar Umar Isa.My smart card no is 01831261638 my phone no is 07033377347 pls activate me.
I hope my request will received due consideration
Pls I don’t know what happened my decoder suddenly started showing no service,been trying to change the direction of the antenna but it’s still showing no service pls help me out my decoder number is 02110252869 and my number is 08160458768
i recharged my startimes decoder yesterday 06/11/2017 throught my bank and till now my channels has not been restored #1200 for ten days subscription gtbank iyana ipaja branch decoder number: 01467270812 bank acct no: 0175279439 Acct name: jegede shola jacob
pls activate my decoder, card number 01467418204
i recharge via quick teller and the decoder isn’t activated, pls help. card number 01467418204
good day,i have just recharged my starting but couldn’t be activated. plus assist here 02146336287
good day, I paid N600 on my star time since few days ago not now but couldn’t yet view any of the subscribed stations. please assist to activate 02146336287
my name is victor okoro. my decoder number is: 01467425202. i recharged it through quickteller with 3,800 on 29/10/2017. my account was deducted but the startimes account was not recharged.
another decoder number: 02146023696 i helped a friend to recharge through quickteller too with 1,500 was not recharged but account was deducted. the name on this decoder is veronica attai
Sir/ma, pls my complaine is that I just want you to help me on my decoder I want to enjoying my subscription fo one month because if recharg nw am using it just for 14or 15 days.pls help me to change it to I month. This is my smart card number. 02145716311. YUSUFF KAZEEM OYETUNDE
I just want to know if startimes is going to show carling cup now called carabo cup and how much did I need to subscribe on it to enjoy the match.
I recharged my Startimes on 11/10/2017 with N1300.00 ie for basic bouquet which is understood to last for a month but today being 22/10/2017 I’m told that my subscription has expired and disconnected just 11 days after subscription. Is it a fraud or reap off? Please reconnect my decoder to enable me exhaust my remaining 20 days. Smart card No. is 0146708672 and my name is Simon Bonny. There are now alternatives to try.
Hello, please i had problem on my decoder i was recharge online last week and is not working_01831070487,even I also recharge yesterday through startime business unit, still yet is not working.. I had been spending #2k now, pls help me out 08063206592
i subscripted since yesterday and i was debited i used gtbank platform till now my money has not been reversed neither is my channels activated i subcripted 1000.smartcard number 02146165646
Hello I recharged with 1300 voucher about 4 days ago but up till now it has not been activated. my smart card no is
02027275324
OJO ABIODUN
I ALSO CHARGE THROUGH GT BANK BANK YESTERDAY 19TH OCT, TILL NOW IT HAS BEEN ACTIVATED. DECODER NOS 02110661937.
sorry, i wanted to say till now it has not been activated
I recharge for the 2days now , my account has not been credit i have sent an email to your customer care
Thank you
Hello Sir/Ma,
I Zebulon ST, recharged my uncle’s Decoder no(01831036505) yesterday 18th October, 2017, until now none of the channels is showing, its a basic package of N1,300,Please kindly Use your office right to do the needful. Decoder name(OROYO BENIAH OLORUNWA). I will be glad if this can be settled with immediate effects.
Regards
I recharged for Nova bouque (N900)on GTB mobile money on Sunday 15th of October, 2017. Unfortunately it has not been activated till date.I called customer care but no response.
Some stations audio is very poor i dont hear anything.
Adetola Olubukola
08028531820, 08053499092
Startime card no: 02146536240
Urgent attention is needed.
Gud morning to u,pls, I made a subscription online for basic bouquet since yesterday,yet till now the service has not been activated.pls,kindly bail me out.My card No is:01467270720
Am Mr matthew Samuel i recharge via gtbank 1300 startime subscription yesterday the 10th of October 2017 and yet its not displaying.my smart card number is 01831197316
Please i recharged my startimes on 1st of October 2017 with 1200 naira through GTB mobile bank and with the same channel on 3rd oct 2017 with 1300 naira. Till now i have not be able to see the service i pay for. Smart card number 02110772122, phone number 08038183009, Nova bouquet. thanks
Am a Startimes sub dealer in Eket,in a month,I buy vps not below 1m but I can’t access my demo decoder to advertise your content to d customers unless I recharge d decoder but noticed that dealers that can’t generate 1/3 of what I do are enjoying d benefit from Startimes.my code is EKE003,digital concept tech and demo Dec no 01831627894.pls link me up
My name is auwal Abubakar i am from gombe I recharge my startimes yesterday 01/10/17 but his not working my smart card number are 02146167352 pls help me I Recharge true my bank account 1300
Please Startimes,My name is TUNJI OLADIRAN I recharged my startimes smartcard Number(02027333420) Nova Bouquet with the payment of #1300 through GTB since Wednesday 27th Sept. 2017 Up till now I haven’t been able to view any channel neither have I received any signal
Help Out
I mistakes recharge 1,300 tru my inter switch to a wrong number of (01467109648) with d ref no of (888920868393) while my real number is 01467109647.pls kindly help out . my phone number is 08038547926
I mistakenly made payment to recharge via my inter switch to a wrong number (01467109648) with d reference no of (888920868393) while my original number is (01467109647) pls kindly help me out.tnks d recharge was 1,300.
Greetin’s. I recharge Basic package of #1400 and nw its showing channels of Nova package of #1200, pls help.
02110835617
This are phone numbers: 08183234343 or 07033235905 or 07053362739. Thnx, i’m gr8tful.
Greetin’s. Pls i recharged Basic package of #1400 and now i am recieving Nova package channels. Pls help.
Mr Oluwasheun.
02110835617.
Dis is are my phone no: 08183234343, 07053362739
Thanks.
Pls startimes.
I did subscription for 01467179499 on 19/09/2017
through Access Bank app, but it’s yet to come up.
Pls help ASAP.
08077705095
I subscribe for 1400 today 6 days but many channels are not open please help me see my phone number 07069172931
I recharge since 9/09/2017 and till now it has not work, please all i needed is your customer service phone number.
I recharged my startimes with N1,300 via Pocketmoni with Reference Number 02BW33565A37842 on 02/09/2017 and have not been reconnected. My Decode ID is 02027301506.
Kindly assist with the reconnection. My number is 07037676706.
I recharge 1000 since on 6th sept,2017 uptill now am unable to view any channel this is my smart card number 01831648830
Hi please I need urgent attention since around 10th of this month I recharged #1300 I have signal failure.that is now a waste because I have not enjoy the service, my decoder number is 02110462441.my number is 07033242627
I recharge 1000 since on 6th sept 2017 uptil now am unable to view any station this is my smart card number 01831648830 am Olutimehin Emmanuel Ade.thank
am always recharge 2000 monthly but this month i recharge 1000 uptil now am unable to view any station
pls be fast do something to it
I recharged with one card to my husband(Adewoye Jacob) startimes decoder yesterday night but not working up till now.
Smart card no: 02110627405
Phone no: 08066570906
Please kindly assist .
Thanks.
I have recharged my startime smartcard(02027197869) but its showing its not subscribed yet. please I need solution
I recharged startimes the one of N1900 since morning uptill now nothing is showing is writing NO ACCESS (6) NOT SUBSCRIBED work on it.my smart card number is 01831261645
I recharged startimes the one of 1900 since morning uptill now nothing is showing is writing NO ACCESS (6) NOT SUBSCRIBED work on it.my smart card number is 01831261645
I recharged my startime since morning uptill now i have not receiving any chanel. My smart card number is 01831261645.
v
I recharge my star time today and my decoder is showing card problem. Please what do I do please. My card no is 01467320038.
pls i reacharged onecard on monday and today but nothing is showing except 4 001 and other free channels,my smartcard number is 02146015262 please do something 2 it
hello, I just bought the 40inch Startimes TV with in built decoder, together with 3 (three) months free subscription. but to my dismay, I notice that Al-jerzeera and fox news channel is blocked after few weeks of use and i don’t why. I will be happy if u can reopen it for me pls. my card number is 08131238734. thanks, pls act on this and reply
I want to recharge now but afraid because of all these complaints and star times is not even responding. My first recharge though.
Good day
I reacherged my startime account since morning 03/09/17 from my bank account and the money was deducted from my account , but still no any information about the channels.
Here is my smart card number.
021 4575 7223.
Thanks
I recharge my atar time decoder but up till now is not showing anything, pls help me the no is 02146435706 through online banking first bank 1,300 card pls repply me
sory. my card number is 02139318608. thanks
please i recharged my startime two weeks ago. it started working. but it stopped 28th august 2017.my name is okeke Donatus. phone; 08063682975. card number; 02139318608. i recharged for basic bouquete
please i recharged my startime two weeks ago. it started working. but it stopped 28th august 2017.my name is okeke Donatus. phone; 08063682975. card number; 0219318608. i recharged for basic bouquete
please I recharged my startime two weeks ago. it started working but stopped on 28th August 2017. My name is Okeke Donatus. phone; 08063682975. card number; 02139318608. I recharged for basic bouquete.
Hello I recharged my startimes on Monday 28 of August 2017 through my bank account up till now nothing is showing and my account was debited what can I do now? my smart card no. is 02146319643 and my phone no is 08030658739 hope you would look into the essue, thanks
I recharge my wife decoder yesterday and till now is not working, I made a payment of 900# and they also removed charges after the 900
I Zebulon Segun, recharged my uncle’s Decoder(OROYO BENIAH OLORUNWA:01831036505) yesterday until now we can not enjoy what we paid for, please who so ever is in charge should please help us
I mistakenly recharge my old decoder with number:01467014608 instead of my new decoder number:02110333672 now I am not receiving any channel.I recharge ed with #1,200.My number is 08068199444.Adeniran Olusoji.
I recharge up to now is not showing anything my card is 01831056698
I recharge up to now is not showing anything my card 01831056698
Good evening, my name is Mohammed Auwal, Pls my Chanel are not working, is tell me, smart card problems check card. I can which channel 001.this my smart card no. 02027779365.
My name is Okeke Joan,with phone no,07031076036. pls kindly help,I recharged #1,500 on my phone online bank first bank app,as usual,on the 25th July, but up till now, it didn’t recharge. while crosschecking, I noticed I typed(02027503173)instead of(02027505173)
i recharge with 1200 since on 27/07/2017 no response since then my card No. 01831135401. 08069740258
have just loaded with #100 onecard n its displaying just 001 my card number is 02110543752
I couldn’t be able to receive message from Startimes on my phone while some of my colleagues are receiving message like football match to be shown and other messages. My contact is 08060973408.
My name is Ruth. I recharged on Sunday. Signal just went off on Tuesday why watching film. Till now I don’t have signal. My card number is; 02146133192. Pls help my sub shouldn’t waste. I never experience this. I’ve clean to card over and over again.
I subscribe my startime through online banking..today 19th July 2017. nd my bank act HV b debited, nd yet I DDT have access to my star time to watch…
reg no.020 2730 2207
phone no .07059709213
Ibadan.ring road.
plz s beta u act fast.. than having negative word evrywher..thanks…Oloko by name
Hello,
I tried to recharge this aftetnoon around 3;54pm by my Mobile banking and my account with SKYE was debited while my STARTIMES account(02027822464) was not CREDITED
PLS HELP
pls my startimes is not bringing any signal, i recharged after a long break in use. i have removed, cleaned and reserted the smart card it is the same ting pls help
Hi my name is fadohun from ife osun state. Pls I reaharged my startimes today but is not working 0183157676. Pls help me out
I recharged startime basic and sent the SMS to 32055 only to reply unsuccessful and displayed card problem-check card
My card no is02145922658,I recharged #1300 and after SMS,I received unsuccesful cardProblem-check card
My name is Abdullahi Yahya i recarge my Startime since sunday 9th July, 2017 via my G T Bank account at N1,200 and uptil now my startime is not activated and i dont know why. To my suprise my Account was sucessfull debited and Startime sent to me i was successfully recharged. please help and check what is wrong. my Startime Number is 02110842641.
Hello
I recharged 3k on my startimes decoder for a week as usual buts not working why
the decoder number is 02036946076
hullo dear
i have been using nova bouquet and i recharged to basic bouquet but i havnt seen my channels being added.
please me update it….. my smart card number is 02036579180
I recharge N700 on Saturday to card 02027784355 till now is not working pls help thanks
I have just been cutoff, and is not up to a week i recharge what might be the issue my number is 02146148586 pls do something… Contact number is 08061103911
My name is Okunnuga David. My number is 02110583819.I subscribed last on the the 30th May, 2017. When I put on my set this afternoon alas. I had been cut off. When it is not 30th June yet. Please put me on. Thank you.
I tried to recharge by bank transfer and my account with FBN debited in my bank account and my account with star times not credited. Details as follows:
Your Acct 200XXXX439 Has Been Debited with NGN1,400.00 On 23-JUN-2017 22:26:55 By BILL PAY/10945523773911/02027562018/Star….
Regards,
Pastor Okafor
I tried to recharge by bank transfer and my account debited in my bank account and my account with star times not credited. Details as follows:
Your Acct 200XXXX439 Has Been Debited with NGN1,400.00 On 23-JUN-2017 22:26:55 By BILL PAY/10945523773911/02027562018/Star….
Regards,
Pastor Okafor
I recharged startimes unique bouquet since morning and it’s not yet activated my smart card number is 02146166585
I re-charged my starttimes card almost a month ago when the “Recharge for two months and get extra two weeks promo” started. But about a week ago, that is less than a month after I recharged, my card reader seems not to be picking any signals. It tells me “No signal” when I try to connect. The card decoder blinks. I have tried re-adusting my antenna without success. What is the matter. My smart card number is:02146407256. I thank you.
I re-charged my started card almost a month ago when the “Recharge for two month and get extra two weeks promo” started. But about a week ago, that is less than a month after I recharge, my card reader seems not to be picking any signals. It tells me “No signal” when I try to connect. The card decoder blinks. I have tried re-adusting my antenna without success. What is the matter. My smart card number is:02146407256. I thank you.
I recharged my startimes through GT Bank and some channels are not showing. This is my smart card number 02145827989
Hello… Why is everyone complaining about this startimes network??? .. I recharged since last week, watched few stations for some days and then suddenly I get to watch some free stations like NTA and the likes.. The other stations aren’t showing and it’s telling me to subscribe.. For what na??.. My card number is 01831285537.. Please help me see to it.. Also your customer care service is very poor.. Called the number but they didn’t pick up.
Please make my account id active.
Card number is02110936164
I subscribed to my startime through GT Bank and the channel are not showing. My smart card number is 02145826137
I need a help from startimes,i am from nigeria but correctly living in burkina faso i bought startime and i have subscribes since two week ago but it get on telling me that i have not subscribe to view any channel and ever since i see no value buying this startime;I really do need your help and my name is frank and my pin number is 01831638730
Good morning, I recharge my star time decoder this morning and my account was not activate. This is my card number 02145856453 with #1200 naira for Nova subscription. thanks
i recharge my decoder with d smartcard number 02139349143 2ru mobile money direct 4rm my firstbank acct but upto now they haven’t activate it . pls help me out
please i subscribe 800# on my startime now and it not showing the station (smart card 02110276659) my number (09093896801)
I’m no longer seeing your text on my phone when the subscription is about to finish or when I recharge, pls help me out of the situation
my no:08060305057
smart card:02110619697
I recharge my smart card with 1,200 but up-to now is working they show me No Access and Not Subscription pls help me this my card No: 01831155625
Please I recharged 1200 today 9th June 2017 on a smart card number 01467117505 but up till now is not working. Please need help.
I Abisoye Amos swap for Combo decoder today 7/6/2017 with S/N: 28222816528214881, Chip ID:00650901086 and CA No:- 01831519091. After which I install it but to all channels I search for it says no access (4) not subscribed. Please, help me activate the decoder and the smart card.Thank you.
I subscribe to Basic bouquet two days ago, but not all the channel were opened. Help me please change the bouquet from Nova to Basic, the money is running out.
Good day,am Seriki Dayo,I subscribed basic bouquet on my decoder but it was only nova bouquet that was opened for me after subscription.
My smart card number is 02110975299.phone Num:07035614875
Please kindly assist for possible solution.
I recharged 1,100 today 31/5/2017 is not working yet smart card number 01467434114
I recharge with #1300 today been 29/05/2017 smart card number is 02145893982, ZAINAB IBRAHIM
i recharge 1200 ?nd not working with card number of 02110365782
I subscribed yesterday on noval (#900) smart no.01467228533 my phone no.08039505593.but basic was activated for me which means it would not up to a month pls.assist
I just recharged my startimes decoder with N1,200. But not yet activatated. Pls help me and activate it. My smartcard no is: 01467457763 and my phone no is : 08039091860
please how can i retrieve my blocked startime smartcard.. number: 02139391225-4
have recharge on my Startime but is not working, then I’m not received any massage on my Startime registration phone number please help me out
pls help me resolve it,i subscribe #800 on my startime decoder since on 7/5/2017 through gtbank platform and since it has not been activated.my smart card pin is 02146538505,my name is abdulmajeed zubair.phone number 08039208751.
hi please what is the challenge with star times. I recharged 1,200 since morning of today and till this time of 10pm its still not connecting. My account name is Johnson Anthony Ekpo: phone non: 08023752267, while my decoder non is 01467051173 its the new HD decoder.
goodeven,I recharged my star time and it start showing and after some minuit its stop and write no network for 4days now,pls wat is the issue
this is my startime number 02027281151,pls resolve it for,let it start showing
Gud evening sir i dont known wat is wrong with my startime on 11-03-2017 i recharge #1,200,3 to 5days it will show after dat day it whom show till my money will expire pls now i want to recharge but am afriad to recharge pls ooo
good day
AM MISS AGBAJE I WANT TO REALLY KNOW WHAT IS HAPPEN WITH STARTIMES NETWORK, BECAUSE I SUBSCRIBE N1,200 MONTHLY SUBSCRIPTION TWO DAYS BEFORE EASTER AND TO MY SURPRISE IT WAS DISCONNECTED ON THE 30TH OF APRIL 2017 AND I DID ANOTHER SUBSCRIPTION OF N1,200 ON THE 1ST OF MAY 2017 STILL YET I COULD NOT GET THE ACCESS. PLEASE I WANT YOU RESOLVE THE ISSUE FOR ME MY CARD NO 02027829961 THANK FOR UNDERSTANDING
my name is Omolaju olajide
smart card number -01831672743
I subscriber on 17/4/2017 with the amount of #400 before 21 /4/2017 the decoder display non access ,I want more datail on the subscription for monthly and weekly
my name is ajongbolo kayode i just load one card nigeria of #100 but smart card is just showing smart card error please help me to activate it my smart card nunber is 02110818249 my holine is +2349061906813.
Good day, pls I Recharge my Startime since last week via Gtbank acct 1000 but not showing at all Pls help me fix it 02146335818
my name——ebenezer ajibade babalola
my smart card number—— 02110780127
pin number—–755866342707
please i was mistakely recharge to wrong number yesterday evening between 6:30 t0 7:30pm(wrong smartcard–02110772057).
i just recharge 1200 nw bt it still show unsubscrib pls help me out card number 02110524553
am Saidu Abdullahi , I subscribed Yesterday 16 April 2017 via Union Bank mobile #1000. but is not active pls activate it for me. card number: 02146168561. phone number :08068333303. from Saidu Abdullahi
Pls help me to change my package to Nova my decoder number is 02110814410. Am Mr Obadeyi pls change it for me nw i want to recharge for 800 naira nw. Thanks
gud day
i try subscriping nova bouquet using gtbank mobile but it message me back saying an error occured retrieving smart card for 02110536407(which is my decoder number)
i did it last month and it worked… dont knw y now… pls help me out…thanks
Good day,I subscribed for Nova bouquet at the rate of #800 today, but can’t view anything. My smart card number is 02110438754. My name is Adeniji Tomiwa. Pls help out
pls i recharged since on Friday, but it still showing me NOT SUBCRIBE, i cant even view any station, pls help me fix it. Decoder No is 02027399054. Classic Bou. for 2 weeks
Hello
My name is adeleye ilesanmi recharge my startime twice today at rate of 1200 totally amount I recharge now is 2400 pls help to activate it
Card number 02145696434
Hello,
I recharge my startimes decoder with #800 and it is not displaying any channel,please kindly come to my aid.My startimes card number is 01831008037 and my phone number is +2347083326423,thank you.
Hello,
I recharge my startimes decoder with #800 and it is not displaying any channel,please kindly come to my aid.My startimes card number is 01831008037 and my phone number is +2347031516151,thank you.
I’m Pastor Afolabi and my smart card number is 02110581945. Please the dealer that I bought the recharge card of #1300 from was mistakenly recharged to wrong number on Sunday afternoon between 3.00 p.m – 4.00p.m. (wrong smart card is 02110521945)
am chukwunonso, I subscribed some munits ago via diamond mobile #1000. but is not active pls activate it for me. card number: 02145837334. phone number :08064569027. from Enugu thanks
Plz,,statime,I did my sub. Yestaday aftanun through my gt accnt,,til now av nt c any changes ooo.02146450310
I load on my decoder since 3days ago but is viewing not subscribed.
Smartcard Number:0211060165
No:08033695353
Please help to fix it.
I subscribed yesterday and my account has been debited with 1100 but my decoder has not been activated.Smart card no 02110024056 & phone no 08068129461 please check and rectify.
I recharged my startimes yesterday online with code 02146057006 and its been giving me no signal and card faulty or something.. Its been long I recharged the.
I recharged my startimes with 1200 yesterday and it’s displaying no signal since that yesterday after activation though it’s been long I subscribe. This is my card number, 02027177932.
Thanks
Hello,
I recharge my startimes decoder with #1,200 and it is not displaying any channel,please kindly come to my aid.My startimes card number is 01831160147 and my phone number is +2347031516151,thank you.
Hello Sir,
My names are Aliyu Ibrahim from Kano states/Zaria.
I write to report and request you to kindly block my startimes receiver because it was stolen and I registered it with my phone number 08060901853, please I wanted it to become useless to the thief, I like your services.
Thank you so much.
Till I here from you.
Aliyu Ibrahim Chiroma
Hello startimes,iI recharge my decoder yesterday with N1,300 BASIC PACKAGE till now is still displaying NOVA ,please the office incharge sholud help me do the needful.Thanks
Smart card no 02027749485,my phone no is 08027036186
Please i recharged few days ago but my decoder still reads ‘this channel belongs to nova bouquet please recharge’ 02027236785
I subscribed #600 using gtbank yesterday night, till now displaying recharge.my smart card number are 02145724293 and my mobile number is +2348039433547. Please kindly help me fix it.
I recharge to monthly basic today in the afternoon and up till now is not showing. I subscribed through first bank mobile account my decoder no is 02145884042. kindly rectify it please.
I subscrib for #600 since yesterday from my gt account and uptil now is displaying as should please recharge,my no.is 08039433547 and my post card is 02145724293
I recharged my startimes account using (#1200 basic bouque) online banking but non of the channels are showing except nta sport. My details are stated below: card no: 02110413306 and ref no: 10945511710367. Please help.
recharged smartcard `02145679166′ two days ago but it aint working…help me out,please
Star time please improve on signal strength and quality at irrua, Edo state. It’s skipping and cracking.
Startimes please improve on the signal quality at irrua, Edo state. There is complain here and there.
We at irrua Edo state have been experiencing bad signal strength and quality for some time now. You can hardly watch anything all time of the day. Only cracking sound you here. This has prevented so many from recharging their startimes for some time now.
pls i recharged my startimes from my GT Bank acct through online payment but I made a mistake in my card number instead of 01831281919 i wrote 08231281919 I recharged 1200 naira pls help me
hello sir/ma,I recharged my startime card last month through my bank account and i was alerted BT since then it keep showing card error & updating flash.plz do something about it.Here are my details.card no-014 6708 9498.tel-08034002770.tnx for your quick response.
pls i recharged my startimes from my GT Bank acct through online payment but I made a mistake in my card number instead of 01831281919 i wrote 08231281919 I recharged 1200 naira pls help me
Pls, I recharge my startime yesterday but it say smartcard erro , another channel say no access. Help me out. 021 4569 6940
I recharge my star time with my mobile banking unfortunately made a mistake by pressing 8000 instead of 800 pls help me refund my remain balance through this(account no 1017805521 uba)my smart card no 01831027963.yet is not working .
My name is Oyewole I am unable to recharge my star time decoder.
I made a subscription on this decoder with smart card no 01467162973 on the 19th of December 2016 and it’s not working again. Thanks
I subscribed for basic bouquet but most of the time there will be no service/signal. Smart card no is 01467113476
I subscribed 4 basic bouquet but most of the time there will be no service/signal. My smart card no is 014 671 134 76
Am Augustine, I subscribe 800naira but all channels are still showing “NO ACCESS NOT SUBSCRIBE”… pls kindly rectify the issue, my card number is 02110727030
pls I subtribe for 1200 on gtbank platform but not yet activated pls help me out
Very poor and Bad Customer Service In Your Kano Branch(MM Way Kano State).
Am writing this mail with a deep sadness and regrets be a customer of your TV Cable Satellite. My decoder was faulty and I took it to your branch at MM Way Kano State to lodged my complain of my faulty decoder and I was told to drop it for repairs.And I was told to come back after two week’s, which I patiently waited for the two weeks. But to my surprise when I got there for the collection of my decoder I was told that to come back a week again making it three weeks and I ask the reason why,and I was told that the engineer is yet to attend to my issue.
A week passed and I went yesterday hoping to hear good news but to my surprise the opposite was the issue.For one month have been deprived from watching TV.Have been your customer for years and I decided not to patronize any other cabel station despite friends telling me how poor your customer service,which have experienced. I believed many out there too are displeased with your customer service.Finally, I was given back my decoder without fixing it and no reason for that.
Your swith response will be highly appreciated.
My name I osein sanusi, I make a subscription of #1,200 naira only, since Friday 22 Dec 2016, with my mobile banking, which is successful transfer, the startime did not credited my card= 02110162649, i request to help me hopen it.
I subscribe 4 basic bouque since last saturday 17 Dec. not activate pls rescue me my smart card 02110068403
I subscribe 4 basic buque since last saturday not activate pls rescue me my smart card 02110068403
my name is ebi. i subscribed with #1200 on the 3rd of december via my gt bank and i was debited, and up till now no channel is showing. my card number (02146064856)
my name is ebi, i subscribed on the 3rd of dec 2016 via my gt bank and i was debited, till now no channel is showing. my card number (02146064856)
I need my account information my phone number is 07060655389
I am rev. Yomi Johnson. my phone number is 07060655389. I like to recharge my coder but I have no idea of my coder number. please can I get assistance online
its like you know what mess you have caused. Where is your customer care numbers for Uganda. I need an explanation as to why after four days of basic subscription, i go off…. No access, not subscribed. card number 02036625459
My name is Adedunmola Adeyeye while my decoder number is 02145915468. I did a subscription of Nova boutique yesterday at Oke Fia, Osogbo osun state. Though the subscription has been activated but there are some channels that have automatically wiped from your service decoder, unfortunately it was the most interested channels which the majority are eager to do sub purposely because of all these channels. I’ve try severally whether I can even get one for my family to relax themselves this period of holiday but no way. Kindly do something before things get out of hands and people change to other providers.
Startime tv network I don’t tink u knw what u’re doing at all,try to lean from other now,I made a payment since monday,noting show up,dis is too bad,is better u pack up,if u can’t move ”””””’dis is my card number oooo 01831234899
Good day…. I paid 2000 through m GTB Acct into a smart card number 02110686971. It has nt yet bn activated…. kindly come to my aid
I subscribed 10000 but now in 12 days its off my no is 02036679802 in the names of MUGWANYA Eddie
I subscribed 800# via gt online transfer….I have been debited but nothing showing.smart card no is 02110820242
I Recharge 600 to my start time through Gtbank since 28 November till now is not activated please help the situation my card number are 01831053060
please I also recharge via Gtbank *737*37 and I have been debited two days ago.likewise today I tried it again but I was still been debited. And I can not view any channel. smartcard 02110108908. what do you want us to do now. Because I went to your office in kano and they said no network.
I subscribe since yesterday for classic bouquet and yet to av it reinstated. My money has however bn debited. I did online Gtb subscription. I think u guys should do something about this. I can see many complains. My card number is 02145831317,. Thanks as I await a rectification.
I subscribed through GTB with amount of #800 but can’t view anything
I recharged on my decoder through 32055 since Saturday but didn’t show till now and I don’t see any updates about my recharged.
02110106266 my card number.
pls what is happening I pay my service through gtb on line since 22/11 but nothing showing smart card no 02110670030 ALH jalingo.pls are serious at all.
pls I pay my service through gtb from my account since 22/11/16,and I was deviate my account and nothing show.my smart card no is 02110670030,alhaji jalingo.pls wake up pls.
I make payment for my service since on 22/11/16 through gtb account and I was devited and still close,d name of my smart card is alhaji jalingo with no 02110670030.pls do d right thing.
how can get your customer care no. coz i recharged my decoder since yesterday but one and its not working ,i did by phone
Pls I recharged via gtbank mobile since on the 18th November and up till now it show not subscribe my location is birnin kudu jigawa State Nigeria my smart card number is 01831151325 tnx
I made payment through GTBank account since Sunday 20/11/2016 and my account has since been debited but yet to be recharged. My smart card no is 02110775695. kindly do something now.