GoTV Customer Care Number & Contact Details

GoTV is a paid satellite TV service by Multichoice and its services is available in various African countries including Nigeria.

To contact GoTV, find details of GoTV Customer care number, GoTV official email address, GoTV Twitter & Facebook account, GoTV  Nigeria website and Physical Contact Address below.

GoTV Nigeria Customer Care number: 08039044688

GoTV Nigeria Email: dstv@nigeria.multichoice.co.za

GoTV Twitter Account: https://twitter.com/gotvng

GoTV Facebook Account: https://www.facebook.com/GOtvNg

GoTV Nigeria Website: http://nigeria.gotvafrica.com/

GoTV Nigeria Contact Address: Plot 1381 Tiamiyu Savage Street Victoria Island Lagos State.

 

UPDATE: GOtv Subscription Reset SMS Code

If you subscribed/renewed/just paid your GOtv subscription and its yet to activate, please give it at least 2 hours and send the following sms with your mobile phone:

RESET IUC  to 4688

example, if your IUC number is 123456789 send RESET 123456789 to 4688

Ensure your decoder is turned on when you send the code. Service would be restored immediately.

1,623 thoughts on “GoTV Customer Care Number & Contact Details”

  1. I have been using my gotv jolli subscription for a two week but suddenly it got suspended telling me I need to buy another sub ,I subscribed on 11 of may nd it hot suspended today on the 25th of may pls kindly look at this for me sir/ma
    Iuc no:7528486622

  2. Please I recharge my gotv with # 1,900.00 since 25/12/19 up till now it has not been activated.I recharged with my GTB account and my IUC number is 2018728913.

    Please help.

    • I recharge on my GOTV and all the channels has been locked due to the wrong password i entered for a month now….and have been calling the customer service you guys didn’t slove the problem up to date till the subscription got expired…
      Please kindly resolve this for me IUC:7035046226

  3. IUC NO: 7023987767
    NAME: ANREKOKWU GIFT
    PAYMENT TYPE: BANK CARD
    CARD TYPE: DEBIT MASTERCARD
    DATE: 26/10/2019
    TIME: 14:09

    Please treat as urgent.
    since Saturday till now it has not come up.

  4. I’m Felix Alade, Channel 34 & 35 are not showing on this gotv iuc no 7023826481, kindly fix it for us so that we can enjoy nations cup matches that will be shown on the channel. Thanks.

  5. Plz subscribe my gotv this nite but yet to be activated I don’t know what is wrong it till say I have been suspended my IUC 7013593490 pls look in to it thank

    • I subscribed twice on decorder no.7028 on the 28th of June and 6th of July,2019 with different bank but the account was suspended.
      Please resolve the issue.
      Thank you.

  6. I subscribe my gotv on the 4/06/19.and I cant view any channel wen press *288# e now tell me my account as been suspended pls kindly rectfied this issue pls this is my IUC number (2029107296)name Mr muri Olatunji Rasheed

  7. I made subscription of 1250:00 on the 28-05-2019. Although I was on max plan initially before this payment.Now the channels were not showing. I sent SMS to 4688 which replied my subscription has been suspended. My UIC:7028822759.kindly help please.

  8. Good day sir/ma. The Gotv with IUC no 2004439862 Name ADEKUNLE ADENIYI was subscribed twice on 25h of April, 2019. the subscrition was suppose to run for two months i.e May and JUne. But it only run for May. and it has been suspended since yesteday. Transaction details are: 6306357180 GOTV plus #1900 and 6306356915 GOTV plus #1900. same date.
    thanks so much while i await your quick responce.

  9. Good evening. Please I just paid for my monthly subscription for gotv plus up until now it has not come up.the payment was made today 24 of may 2019. Please can you urgently attend to it . thank u

  10. I subscribe for gotv plus on 18/05/19 @ about 7pm. My IUC no is 2028846558 and I was also told that my account has been suspended n i should call dis no +2348149860333 and i don’t know why, help me reconnect it thanks

  11. Hello! I subscribed #1,900 for GOTV Plus yesterday on my GOTV IUC no. 4622720139 but is not showing yet. Please help clear the E-16 error code. My name is Babatimi.

  12. TO WHOM IT MAY CONCERN

    Please I subscribe for GoTv Plus N1900 almost a week now and am not been activated. What am seeing it E16 error etc and that my account have been suspended and that I have balance to pay of 1066.00 to pay. My IUC No. is 2020844908

  13. I subscribed for Gotv Gold max this morning 16th May, 2019 @ 11.56a.m but could not be activated. Please assist. My IUC number is 2009591341 and my name is Pius Orji

  14. I subscribed for gotv 7020837519 khadija muritala on Saturday gotv plus 1900
    Still expecting to load keep telling me
    My subscription suspended
    Also told me I have balance to complete for gotv max 3200
    Please I want gotv plus 1900
    Nt gotv max 3200

  15. What exactly is wrong with gotv?
    If they have folded they should tell us let me look for a place and bury the damn decoder.
    Subscribed for almost one week and it is not showing.
    Iuc 2020962135

    • Hello GOTV, I recharged for decoder nane MS with IUC number 7023714491 through mobile banking channel since yesterday but yet to be connected. Kindly assist to look into this please.

  16. Please good day I subscribe my gotv last night up till now I have not seen any picture I did the subscription at 6 p.m. in the evening yesterday I subscribe 3200 I used my mobile app first bank and they have alert me you have got the money from my account my name is mutiu raji my phone number is 080 78 155 945 and my iuc number is 20 28 83 57 94 thank you

  17. i had available balance of 900 on my gotv account and i was suppose to pay 900 but i payed 3000 for the 1900 plan
    but when i checked balance on my account which is suppose to be 2000 but am seeing 950 …. why ??? where did my other money go to please …..4613250527

  18. Pls I recharged for gotv max and its just 24 channels showing I don’t know what is going on, pls kindly help me to check what is going on. Thanks

  19. I recharged my gotv yesterday with my phone,payed through my fcmb account *329# which was successful but uptill now my gotv is yet to be activited….pls help me activite it my iuc number is 2018969575 thanks

    • I subscribed for (Gotv value #1,350) on Thursday 11/04/2019. Some channels were not activated. African magic to be specific. Kindly help me work on this. My IUC 4622310387

    • I subscribed with my uba 1350 Naira amen till now I can you even watch any it’s saying I havnt paid and they already took the money for from my account it’s said I paid successfully and now it’s not showing anything what the helm I s th is for for god sake GoTV payment of NGN 1,250.00 for 7023814916 was successful. REF: 1005318779624 that what it’s say something till now own didnt a see anythinh

  20. Miss Eunice Essien is the best GOTV customer care service staff I have ever spoken to. She is very calm,patient, soft spoken and she knows her job.
    Thank you Miss Eunice Essien

  21. Good afternoon, pls I recharge my Gotv dis is my debit Alert
    AC NAME: METRO TRIPLE TOWER
    AC#: **6019
    DESC: ribp;GOTV;2009508969;GOtvMax;K
    DATE:07-Mar-2019 19:15
    AMT:NGN3,300.00

    • My gotv account 7023920517 was activated last month, I was given one free viewing, within d month I subscribed ahead of the month of April (#1900), surprisedly the channels has been suspended after the expiration of the one month Free view. Please reactivate my account to enable me view the already subscribe month.

  22. Please l will like speaking with COSTOMERS care l recharge with 2500 my iuc is 4613630347 why l am suspended from watching what I paid for please some one should help me out.

  23. I paid for my subscription since yesterday 8th February 2019 through my FCMB bank account with my phone, but up till now I have not been activated, I have used *288# and filled all the question correctly and it confirmed that my Gotv has been successfully activated, yet it is still not showing IUC number is 4601446130, my phone number 08060932899 and my name Chukwuma Onyekwerebekaya

  24. Good afternoon sir/ma. My name is Emmanuel Duniya, please i recharged two different GO TVs via Mobile Banking, yesterday 7th March, 2019 with IUC Numbers 2020881909 and 2029262198, with the sum of N1900 each, but not activated.

  25. My name is ADEBOYEJOLUWATOBI with IUC number 2019003931. I’m trying to clear error on my GOTV now, the message I received is my account has been suspended, kindly assist now and activate my account.

  26. I don’t even understand what’s on with Gotv this days most i call or comment every time before you connect me every time I make payment I just make payment today and not yet connected yet

  27. I made a payment on my phone on 22nd of february 2019 and i was not reconnected i went to my bank to make a complaint and was told that the problem was from GoTv that they have paid the money into GOTV account i had to pay another money and my money was not returned. i did another payment today 5th March and my gotv has not been reconnected again. PLS HELP ME LOOK INTO THESe. My IUC No is 2019152283

    • I subscribed for gotv max with 2500 and it’s over 2 hours now and I can only watch limited channels….This is my IUC number 2028889801. Thanks

  28. My name is Okoh. I recharged my gotv with Gotv Plus card number 336539294214 over a week ago but most of the channels such as Zee World, African magic, etc are still scrambled. pls help

  29. Good morning, i subscribed my GOTV IUC No 2009510720 with N2500 and am supposed to be upgraded to N3200 package but nothing has beeb done as this regards. Please kindly amend it because i paid for that just to watch channel 23 thanks.

    • Good morning gotv I mistakenly pay my subscription to 4610605015 and my own iuc number is 4601605015 please is they anywhere that they can reverse it to my iuc 4601605015 number I pay two thousand yesterday’s thank you Gabriel Zumse

  30. kindly traet as urgent i made a payment for max gotv and all i was credited was for gotv plus subsription . my IUC No. is 4163529933. Phone no. 08063714693. email:j.ezea@yahoo.com

    • I subscribed for Gotv plus yesterday being 10th of May,2019. The one of 1,900 and yet to upload my account. It isn’t showing. My IUC no is 7037110073. The error message on my screen is E16

  31. i subscribed my gotv on the 9th of february and was sent a message that the payment of 2500 was successful but none of the channels have been showing since that day and i called the customer care line and was told it has been suspended then was i sent a message that the payment was successful. I tried calling but all they told me to do did not work.I decided to go on eazy gotv still couldn’t solve the problem so what do i do.My IUC no is 2021751854.

  32. Good evening here. Please I subscribed #3200(gotv max) to my gotv account on 5th of February 2019 it has not come out since that day. Please help look into it now.

    IUC number 4613421745.

    Phone number 07061005192

  33. gooday… My name is obeleagu chinwendu my hubby by name Felix Obelegu subscribed with his bank account on 6th of February yet no activation still…. Iuc no:4601829458 pls kindly treat in ernest.. Tnks

  34. I did a #1900 subscription using quick teller and up till and my gotv wasn’t activated and then I tried laying complains and it jst said my account has been suspended..pls I need assistance.iuc num:7017638399

  35. I’m surprised gotv subscription had not been so bad. I subscribed on Saturday, 26th January, 2019 to my IUC no. 2005175343 with the sum of N2500 vide Quickteller inter switch confirmed no. 100180939278 having a balance of N600 in my account previously, but to my dismay, l was rather blocked off screen. Please correct this immediately to avoid litigation.

  36. Hi, i subscribed on my Gotv this morning 26th January,2019 with N1900 on my decoder with IUC number 4613173461, refrence number 140486342630, but to my amazement very few channels were showing, please correct this as soon as possible. I upgraded on several occassions but the problem persisted.

  37. I mistakenly subcrip twice through my gtb account on 20th of Jan 2019,but is still showing scrambled channel still now,and again i hope the second subcription will b use for march subcription..my iuc no is2022400780

  38. I subscribed for Got subscription this morning, it was successful but I still get E16 error code. I tried clearing the error code through*288# code and I got a message my account has been suspended. What sort of thing is that. My IUC number is 2029245223. It’s so frustrating ,I checked my account balance and the money is already there running

  39. I have been subscribing for the N1,900 bouquet in the past. On Friday 18th January 2019, I decided to upgrade to the Max bouquet using my Bank (FCMB) code.
    Accordingly, I type *329*2*4601735961*3200# and sent.

    Instead of the Max bouquet of N3,200 Naira, my account was activated with the N1,900 bouquet.

    I want my account upgraded to show all the Channels;

  40. I am not enjoying some of govt channels especially channel 25 zee world at all the signaL is Always poor here in Ijebu ode and if am not enjoying what am paying for why will I continue paying. My iuc number is 2003588861

  41. I paid N1,900 for my GOTV subscription since 5th January 2019 through quickteller myself with my GTB ACCOUNT in which that’s how have been subscribing for more than 6months now,but uptill now I haven’t seen any activation done….my IUC number is 2009352094 .

    • I subscribed to my gotv account yesterday, up till this evening it has not comes up with any station showing.i paid through my bank account. This is my iuc 4601570716.

  42. I relocated from Lagos to benin I tried installing my Gotv and it was saying no signal found I did everything possible but still it didn’t come up.please help
    IUC no: 2028538891

  43. I subscribe my Gotv max on 22/12/2018 but i have not been enjoying it the network has been very bad, atimes it will show no channel the worst f it all the SS5 AND SS4 IS not showing pls help me and reset it for me. My iUC 7013540577

  44. I subscribed for Gotv at #1900. This subscription is since 21:12:2018 via flutterwave technology.my phone number is 08068674138. My name is ONYEKACHI Isinguzo. My iuc no is 4620851076

  45. I subscribed to govt on the 25th Dec.2018. And it Worked for some time and stopped. It now showing “No channels found Press any key to exit.” My name is Bamidele Oluwafemi and IUC number is 7028900458.Please

  46. I’m Abigail, I subscribed on 23 December, 2018 thou my subscription suppose to end 26 because I will not be around to subscribe for my children. Pls I was told up till now 27 DEC they cannot watch anything only gotv channel.IUC 4620868027 If someone didn’t subscribe you people will be disturbing ourpeace with calls.

  47. i paid N1900 for GOTV subscription since yesterday evening, 26th december, 2018 with my FCMB account but uptill this morning 27th, you have not activated my package and i have also sent reset to the number you displayed in your site, my IUC number is 2029013822

  48. i am Mike Moses, instead of re-charging with 1900, i posted 19,000 and when i called the customer care I was asked to pay another 1900 which i did and that i should send a mail so that my 19000 will be return to me. And that is why i am sending this mail. thanks

  49. subscribed for Gotv plus on the 21.12.2018 December with access bank @ 1900 but could not be activated. My IUC number is 7026621633 and my name is Adebayo Mathew Adekunle …please please try to get in touch with it thanks

  50. I Recharged my gotv fod days now 1900 package and ever since then
    The network is fluctuating and making it difficult for me to view most channels without breaking most especially zee world my account is
    2014370950 obi bethel pls I wish you rectify it soon pls because I’m no longer enjoying it anymore pls urgent request

  51. I subscribed for Gotv plus this morning 20th December with my phone no 07036182827 @ 1900 but could not be activated. My IUC number is 2020746002 and my name is Vivian Amaka. thanks

  52. I paid for month Gotv lite #400 but up till now my system had not been activated it is showing that it has been blocked pls help out my iuc is 7028864469
    Please help change my packageo Gotv lite

  53. I paid for the past 3 month plus twice through ecobank internet banking I am yet to receive the value of my payment. I called ecobank customer care but I was refer back to talk to gotv customer care. Pls assist

  54. gotv you guys should try and update and stop this reconnection process when you know that you don’t have much hands. Am tired of this sending of message before your payment is recognized. Mean while the subscription date will equally be counting isn’t that fraud? Please reconnect me my IUC 2029246450 Surname omerejie

  55. I wish to express my dissatisfaction about GOTV, I see all your promise as a scam. My decoder no: 2022609951, Amarachi Nelson.
    I stayed connected for the pass 3 months without getting any free month as promised by Gotv, if you(Gotv) got keep promise pls don’t make it as I see Gotv now as a scam. Prove me wrong by giving me my free one month free or I let everyone no and see Gotv as a scam..……….

  56. Isubribe on gotv of 1900 since yesterday and nothing has been shown till my iuc no 7016620873 name on the decoder is Babatunde ipaye. I pay through uba account no 2015532666

  57. I just Recharged my gotv recently, abouth three days ago
    It did not show the day I recharged it the next day it was showing perfectly ok
    But now it’s no longer funtioning
    It has only be showing the go channel
    Plz I need a solution as soon as possible. Thou d day I recharged it, my got was not turned on
    Name:v.vofili
    IUC number:7022462578

  58. Good day, your customer care call me on the 26th of last month that if i recharge my Gotv before ending of the month, an addition one month is going to be added to my subscription which i did on the second day 27th of september but to my greatest surprise it was the one i subscribe for they gave me without added the extra one month they promise to give as a special independence day offer. i call your your customer care line three times to complain about it but they told me that they will work on it and give me feedback but till now i have not receive their call. my iuc no is 4601504762

  59. Greetings, pls I subscribed through my mobile banking the sum of 2000 since 24 October 2018. Three days ago and my decoder is yet to show any channel. IUC NO:7016575209. EMMANUEL EZE

  60. Greetings to you in the name of our Lord, just to inform you that I subscribed for an hour ago, but I can’t view any channel. Subscription of #3,200. My IUC no is 2022170298. Thanks

  61. My Gotv just stopped showing some channels that I subscribed for. My IUC no. is 2018891545 and phone no. are +254711830772/+254751898474.

    Thanks in anticipation.

  62. I subscribed for Gotv through quick teller agent on15th Oct.2018 but could not be activated. Please help me.my iuc 4622366782 and the name is okechukwu NWachukwu.

  63. I subscribed to Gotv lite about 3hours ago, but it as not turn up till now. When I want to clear error it was telling me that my account has suspended. Why?IUC number 2020827488 Pls help me look in to it now

  64. I just renewed my subscription but I still don’t have network, tried to send you the reset message and I got a reply that my account has been suspended. IUC Number 2017741036

    • I just paid for Gotv plus(4613976518) and I’ve been debited( Izuogu Oluchi V.)but my account is still suspended. I’ve tried all the customer care numbers online but none is connecting. The username is Emmanuel.please resolve this issue for me. Thank you.

  65. My name is Chukwuma Ogu, I subscribed my govt on the 6th of this month at the rate of 1250 only. What they are telling me now is that my account has be suspended that I should contact the customer center.
    My IUC number 7017777286

    • My name is Olatunbosun Olaiya, i want to subscribe my gotv on my FCMB bank account which i have like 5k in the account and i want to subscribe 1,900 but the response is that i don’t have up to that in my account. my IUC number 7018828504

  66. I renew Gotv subscribtion on the 6th October 2018 @ #1250 but could not be activicated.The IUC number is 7017677324 and the account name is Babalola Yonks
    Thank You

  67. Hello, pls I recharged my decoder 2 days before d expiring date just to avoid disconnection but now my decoder is being suspended. Kindly release it, my iuc no is 2029163830. Payment was made 05/09/2018. Time 16:46:44

  68. Pls some channels on my gotv stopped showing since 3pm Nigeria time.
    Channel 2,11,13,14,83 and other channels.

    Account details
    Okeke Chidima Venice
    4613734706

    I shall be very grateful if this problem is fix urgently.

  69. My line was suspended after i followed your self service instruction to clear error code, this happened on the 30/9/18, just 10 days after i subscibed. IUC NUMBER 4601488615

  70. I tried to watch uefa champions league today 3rd October 2018 but none of the sports channels comes up during searching. Is this a deliberate act or how can you explain this.

  71. Pls my decoder was subscribed yesterday through online with gtbank, uptill now it has not come up
    Pls help reactivate it thanks
    My IUC number-4613369390.

    • I recharged my GOtv accounts on 24.04.2019 at about 12noon with the sum of N1,900.00 through First Bank mobile banking. Since then I have not been connected. My IUC is 4622343952.

  72. My line was suspended for no reason after I sent error code to 4688,I tried to call customer care that was sent to me but the line dead,my lUC no are 2009377386,thanks

  73. i recharge my gotv decoder after 3 years of non recharge on the 2/9/18 but on the 9/09/08 i was disconnected that my subscribtion has expired. pls kindly reconnect me back.
    my IUC NUMBER IS 0167459823.

  74. GOtv I renewed my GOtv subscription through the GTB *737# USSD code but my decoder was scrambled dis morning. Pls check ur records and correct d anomaly. My IUC number is 2017429290.

  75. i cannot see any sports station on my decoder after subscription 22/9/2018 below are my details.
    IUC: 4613771357
    name: Alisa Happiness Chidinma
    date of subscription: 22/09/2018
    CASHIER: Sandra Okoronwko
    and the date of my next payment is 21/07/2018 why is it so? hope it will not affect me. i saw it when i got home.

  76. Good Afternoon ,

    I Subscribe for Gotv on the 18th on September 2018@1900 but it came up for two day and stop working ,Please kindly into it.
    My IUC Number is 2028502568
    Thanks.

  77. Pls i made a mistake of a payment of 1900 to my Gotv max instead of 3200..pls how can i make the full payment to activate all my channels…??? IUC NO:4613157366 Phone No: 08069587149 Name of Acct: Owoseni Motunrayo.

  78. I subscribe 1900 on the 9th of September it shows stations,no channel shows since 14th of September,we were told to upgrade the decoder in which we did BT the stations are not showing anymore.kindly help me iuc no-2016005613

  79. I noticed that my view was stopped this morning 16/09/18 which despite my recharge on 29/09/18 which supposed to expire 30/09/18. kindly confirm and reopen my view.My number is 4620953446.

  80. hello, my name is Samson Abosede. i subscribed to my GOTV on 31/08/2018 and i was cut off on 16/09/2018. please kindly check your database and reconnect me back. MY IUC 2020753577

  81. My name is Mr Samuel okhuarobo I subscribed on 8/9/2019 #1,900 through IUC NUMBER 2022411828 only for my decoder to be scrambled today 16/9/2018 that it has expired.For God sake what’s happening? Same thing happened last month I was disconnected before the expiring date.pls do something today to reconnect me if not I will sue GOTV for damages

  82. My name is Mr Samuel okhuarobo I subscribed on 8/9/2019 #1,900 through IUC NUMBER 2022411828 only for my decoder to be scrambled today 16/9/2018 that it has expired.For God sake what’s happening? Same thing happened last month I was disconnected before the expiring date.

  83. I was on gotv plus subscription but decided today to do the gotv lite subscription of 400. I received an SMS that my subscription was successful. Till now my subscription has not been activated. I have been calling the customer’s care but to no avail. My IUC number is 7018747984. Please activated me

  84. I paid N1,900 subscription on IUC 2003576424 on 3/9/2018 and i’m yet to get service or reactivated. Kindly treat very urgent & respond to phone no:08028624898. Thanks & regards.

  85. GOTV is not cheat, when ever I pay, I don’t enjoy their service at all. My IUC is 2019540006. I was on #1.200 subscribtion, I was lieu to change to #1,900 we were enjoy Scared Ties untill it channels was scrbrebed. It is really annoying, becos they will never give a free time once my time expires. GOTV and DSTV are SCAMMER!

  86. I played my subscription for GOTV on IUC 200941431 since 29th Aug.2018 up till now my decoder is not activated despite payment before expiring date.
    May I know why? Please

  87. I do pay for 1250 subscription b4 but decided to pay for 400 subscription and I got sms saying 800 balance left and my service has been stoped pls help me fix it and bring me to gotv lite 400 own. My iuc no is 2020878633

  88. please save my soul.i have been recharging Gotv plus since i started using my gotv since 2014,but i was sent a message from gotv that i am to recharge#3200 to continue viewing but i never consider such message until my subscritption expires and i recharge my normal #1900 and it did not activates as usual and after a while i was sent a message that my recharge was recived but am owing #1110 to complete my subscription and i was so astonished at such a message.so please Gotv,i don`t was gotv max of #3200,activate my #1900 let me continue my viewing.you cannot force to go into what i cannot maintain. IUC No 4613509774,Name: Nelson Chukwu, phone No:08037846518.please activate my gotv plus of #1900 because is what i have been paying and you guys have not increased your tariff .

  89. I have subscribed N2000 (N1900 = N100 convenience fee) using internet medium but till date not all the channels subscribed for are showing. Please, help me fix this. My IUC No. is 4613305695

  90. I recharge my gotv with iuc 7023914400 on gotv plus but I received a message telling me to balance another 1300 naira please change my gotv max to gotv plus I have recharge since August 9th

  91. i recharge my gotv with iuc 4613111226 on gotv plus but i received a message asking me to balance up my payment,which i don’t understand.
    although, last most i was given access to view some channels under GOTVMAX as promotional offer as a result of my prompt subscription payment.
    please help me resolve this problem

  92. i have paid 1800 for subscription through Eco bank ATM but all my chaneels are not showing please help me out.

    this is my IUC number:

    2028844328

  93. I subscribed for #1900 package of Gotv since yesterday(28-07-2018)via TOPSAT GLOBAL SERVICES, but my decoder has not been activated up till now. My IUC number is 2022160442 while my phone no is 08064282105.

    Okereke Goodluck

  94. Dear Sir,

    My name is Olawale Tajudeen Dawodu,my IUC number is 2028942024,i paid the sum of 1,900 Naira last night ,and my GOTV is not working till now,please can you help me check it and tell me what is going on ,this is my moobile number 07036700700.

    Yours faithfully
    Olawale

  95. IUC number 4613789915 ,phone number 08038851034,hope morgan.made payment through paga moble banking on 14 july 2018,mistakly subscribed IUC number 4613789925,but made another to my IUC number 4613789915 on 15 july 2018.

    • Please l will like speaking with COSTOMERS care l recharge my gotv max with #2500 yesterday 8 March 2019 today l saw that my decoder is been suspended why and what are the way out can somebody attend to me.

  96. I just subscribed for Gotv this morning, N1900 and I’m being asked to pay a balance of N1520 to continue viewing. When I’m not on Gotv Max. Please rectify this. My IUC Number is 2018668237

  97. My GOTV has not been upcoming up, I complained and complained (It’s does not boot up when I on it). I called the customer service and the guy that answer me the last time I called advise me to subscribe for the next month and see whether there will be a change…. I have paid full package for the past three month without any change and it’s hurt to pay for a subscription and not watch even a single station…. I Thank God I was able to find an option of purchasing a StarTimes decoder that give me the opportunity of watching the world cup matches ….
    My IUC 4613824914

  98. My name Aderinto Saheed

    my IUC is 7017668809. was on 1900 before, now am have switched to 1250. yet my cable has refused to show please kindly re-activate my cable co’s i paid since friday 29th June 2018. asap.

  99. i subscribe for #1900 on sunday 1st july 2018 and till now i have not receive signal my iuc no is 2021917036 pls confirm and let me get my view pls

  100. i av subscribe my gotv since 4 days ago yet u guys av refused to reconnect my decoder.. i can’t keep wasting my airtime calling ur customer service… Pls kindly reconnect it for me UIC no.. 7020910626

  101. Good day. Customer care, I paid for Gotv MAX N3,800 since on saturday 5th June and cannot enjoy the service…My IUC no 2020973475 but to my surprise you people refuse to subscribe My IUC no 2020973475 with the Gotv MAX #3,800 and what i got on my GoTV was a GOtv Plus #1,900…..and with a series of complain still you guyz refuse to resolve it till now.
    Phone: 08079484104

    GoTV payment of NGN
    3,800 for
    2020973475 was
    successful. REF:
    888844473653

  102. I am on GOtv plus, my subscription expired on the 19/6/2018, then I tried to subscribe but when I viewed my balance what i saw was GOtv max and my due payment is about N3,600 against the usual N1,900. Payment due date 20/7/2018, I think there is an error somewhere, pls kindly reverse it so that I can make my payment. Thanks.

  103. I have made payments 3 times now from 3days back and my GoTV has refused to be reconnected. IUC 4601896249. Payments through Quickteller and vtpass.com. My account was debited with all the payments. Please resolve this issue as i am unable to watch the World Cup matches.

  104. Please, I subscribed with my zenith bank to IUC 2002983622 Yesterday and up until now, its not coming on. error message everywhere.
    IUC 2002983622
    my name is MAUREEN FREGENE
    PHONE: 08030951694

  105. PLS I SUBSCRIBED TO MY GOTV 4622288824 BUT STILL CAN HAVE EXCESS TO IT..4622288824 PLS KINDLY RECONNECT MY DECODER..I DONT WANT TO MISS ANOTHER WORLD CUP GAME

  106. Hello good morning please my gotv adaptor got spoil then I replaced it with the new one after the gotv green light is showing but my TV screen is showing AV no signal IUC 4622286848

  107. Hi I am danny with iuc number 4622326820 i paid my subscription online via transfer with referrence number 469655804 and up until now i am still not connected and its still showing scrambled pls help.

  108. Hello, good evening customer care. I need your help on my gotv. I subscribe online 1250 which i paid 1350 and the subscribe show to me that it was successful but when i cheak to clear error 15 i get to know that my Gotv is suspended.. Here is my ICU Number. 4620983916

  109. Please i subscribed on 10th of june for 400 on IUC No:4613331844 and up till 12th of june have not gotten the service. Please rectify it as soon as possible. More so have called your customer care line severally no response.

  110. I reconnected my Gotv today 29/5/18. My complaints is… I paid #1800 from my wife zenith account not knowing the amount was to be #1900. I paid another #1900 please how do I get my money refund? . This is the iuc number. 2009401195. My names are Ozemwogie Osayamen kelvyn

  111. I reconnected my Gotv today 29/5/18. My complaints is… I paid #1800 from my wife zenith account not knowing the amount was to be #1900. I paid another #1900 please how do I get my money refund? . This is the iuc number. 2009401195

  112. Please, am tired of the E16 showing on my TV, please RESET my decoder, I paid 1250 but still it’s not working, my IUC no is 2019144999. My decoder is on. please treat as urgent
    thanks

  113. Pls, I discovered some channels such as TVC News/Entertainment, Trybe, Faith, Go channel etc. I have scanned severally, those channels no longer come up. Is there any arrangements for subscriptions? Pls attend to this urgently. Thanks.

    My IUC number is 4621022899. Pls help.

  114. Bolarinwa Fatima

    Pls I subscribed today from my zenith bank acct which my money 1900 was deducted from my acct please I will luv u to work on it cos it’s stil showing dat I should subscribe this is my iuc num…2019251727.
    09033930202 .07084940048

  115. Good day. Customer care, I sent RESET 7022506403 to 4688, and also sent a complaint to you about E16 showing on the screen after paying for 2months through this medium. I received a text: Your GOtv account is suspended. Please call +2348149860333 today to reconnect your account and continue to enjoy great family TV entertainment.

    I called the number but not ringing, unable to talk to anybody

    Pls, I need to know what next to do to activate my decoder and remove this E16

    Thanks

  116. Pls, I have subscribed now for 2months, yet E16 is what is showing,I don’t wantit pls remove this Error code and put me on. My ICU not is 7022506403. Thanks

  117. Please, am tired of the E16 showing on my TV, please RESET my decoder, I paid 2000 instead of 190 but still it’s not working, my IUC no is 2020639202. My decoder is on. please treat as urgent
    thanks

  118. Please, am tired of the E16 showing on my TV, please RESET my decoder, I paid 2000 instead of 1900, my IUC no is 2020639202. My decoder is on, please treat as urgent
    thanks

  119. Good day,
    I paid for GOTV lite quarterly package on 2nd of March 2018 and right now,i got message that my sucbsription is expired as the expiry date is not lapse.

    kindly help me look into this and fixed the problem. Thanks
    My IUC Number is 2028513455.

  120. Hi, I mistakenly made an online payment into my old GOTV decoder IUC and payment was successful.

    Kindly support.

    Old IUC….2003625666
    New IUC….2029242988

  121. I usually subscribed 1900 but due to the situation, I subscribed 1250 yesterday. When the decoder didn’t work this morning I tried all means possible and the only message I keep getting was that my decoder has been suspended. I have called the number provided but it’s not connecting. Gotv should please fix this for me as soon as possible. Thanks.

  122. i paid 1900 yesterday and i can not see Channel 29 , I also need to change my Gotv number to 08154387057, I need to change the name from Gladys Adams, to Tolany Badmus .. MY IUC is 4601527055

  123. I am Ekwegh Kingsley with IUC 4622740037
    I got a call and a text to pay NGN1,250 for one month for GOTV MAX.
    On getting to your Port Harcourt GRA office the cashier cleverly collected NGN1,900 from my ATM/POS system and said no way to refund.
    Can I pay for additional NGN600 to get two months and I hope they are giving me GOTVMAX as I am to get to the house to confirm with my decoder

  124. I recharged my got plus ouch no 7017789566 through atm yesterday and I received an SMS that it was successful with reference no 999937892146. I was surprised when I returned from work today and I’m seeing the E16 error code. Do rectify this. I didn’t bargain for any disruption in my viewing, hence I took all the stress on a Sunday to recharge my account.

  125. Good day customer care,
    I intend paying for subscription on my Gotv decoder.
    I have not subscribe on it for a very long time. please what do I do?. My IUC number is 2003033943.
    Waiting for your prompt assistance.

    Thanks

  126. Iuc number 4601607683
    Big brother naija has not been showing for a week.
    Been wasting credit trying to call.
    Paid 1900
    Pls treat as urgent and help activate it for me.
    Thank you

  127. i paid 1900 yesterday and i can mot see CNN or Nat Geo Wild and other sports channel, please i need exploitation?
    08033714856 my number and IUC number is 2016862374

  128. good evening customer care. I need your help on my gotv I subscribe online banking first bank 1900 which i paid 2000 and the subscribe show to me that it was successful but it show not on my govt.. I also called a friend which i send another 2000 to help me subscribe again and he told me he did it but my Gotv still not show. Here is my ICU Number. 7018764059

  129. Hello, good evening customer care. I need your help on my gotv. I subscribe online 1900 which i paid 2000 and the subscribe show to me that it was successful but it show not on my govt.. I also called a friend which i send another 2000 to help me subscribe again and he told me he did it but my Gotv still not show. Here is my ICU Number. 7018764059

  130. Hello, good evening customer care. I need your help on my gotv. I subscribe online 1900 which i paid 2000 and the subscribe show to me that it was successful but it show not on my govt.. I also called a friend which i send another 2000 to help me subscribe again and he told me he did it but my Gotv still not show. Here is my ICU Number. 7018738884

  131. GO tv , PLease what is happening ?

    This is unfair… I paid for Go tv MAX N3,800 since on saturday 3rd March and cannot enjoy the service.

    Please activate my decoder or refund my N3800.

    I paid via DYA.

  132. please I subscribe 1,900 to GOTV plus since yesterday(Saturday) and its yet to be activated I have send those messages to clear error code still no way dis have to stop haba.

  133. I paid 1900 today and I could a message that I still owe 1300, I wonder why am forced to over pay. And until now am still seeing on my TV srambbled iuc number is 2029122023. This is not the first time this is happening to me, it I don’t get updated before an hour I will officially take it up with gotv. We pay money to be serviced we deserve the value of our money, I was called almost everyday when I have not paid now I have paid I can’t still get anything. And gotv does not have a direct costumer care line u can call to talk to anyone. Thanks

  134. I paid 1900 today and I could a message that I still owe 1300, I wonder why am forced to over pay. And until now am still seeing on my TV srambbled iuc number is 2029122023. This is not the first time this is happening to me, it I don’t get updated before an hour I will officially take it up with gotv. We pay money to be serviced we deserve the value of our money. Thanks

  135. Pls I need the E6 removed. it says Device number 7018801930 could not be cleared, please contact your nearest GOtv office. There should be a lasting solution to this not everytime we have to send message before they recognize payment.

  136. I subscribed yesterday for 1900 but was replied with a massage that I had not yet completed the specified amount of money for the max bouquet, so I later paid another money this evening Makin 3800 but yet am still told to subscribe though in my gotv account it had been updated that I paid… So please help
    My IUC NUMB:
    7018770563

  137. It will be highly appreciated if you could immediately address my decorder with details below:
    Name: Wilson Kayode Akpeji
    Amount Paid: N1300
    Date Paid: 30th January, 2018
    I.U.C Number: 2028665296
    Phone: 08022239589
    Complain:Till date subscription not effected
    Location: Bwari Abuja
    Remark: Thanking you in anticipation.

  138. hello i need help as soon as possible.
    i mistakenly transferred 3500 instead of 3800 to subscribe.

    what can i do as 1900 package as been showing already.
    will my money be transferred back or i will need to add 300 naira to it.

    IUC NUMBER: 4613743918

  139. Pls I’ve complained on all our social media pages,I subscribed to GOTV plus and still don’t av access to sum channels. Especially 29.Pls do something very fast and I’ll appriciate it. My IUC 4620975944.Name ORUNSOLU .PHONE NO 08061667133

  140. Since yesterday I subscribed my gotv 1900 n discovered that most of the stations are not showing especially channel 29. This morning I went to one of ur offices at Rumukurushi portharcourt and they couldn’t rectify it.I will really appreciate it if u can fix that for me. My IUC 4613921135

  141. Dear Sir/ma,

    I subscribed on my Gotv decoder with IUC number 2017108780 at about 2.00pm on Wednesday, 31/01/2018 but to my surprise after several hours of subscribing am yet to receive signal on my decoder.

    The package I subscribed on is Gotvplus of #1900. I would be very glad if you can rectify this for as early as possible because this has once happened to me on this very IUC number in the past without rectification which led me to abandoned your product for your competitors. I wish what happened in the past would not repeat itself.

    This (888832944091) is the reference number sent to me after the completion of my transactions on e-transact quick teller indicating the transaction was successful.

    Yours Faithfully,
    Ajibola Abiola

  142. Hello good day. 

    Plz for a long time now I don’t enjoy your service any more, 

    1. Due to network problem,.

    2. Your station NTA which u people  said is free is no longer free,.

     u will notice for a long time I have not subscribe, due to dissatisfaction in your services, Now subscribed and we can’t even enjoy the station,  even the BB Naija can’t even show.

    I have called your office line can’t understand. 

    Well this is very painful,  for just spending our hard earning money for what does not fetch us Good. 

    UIC 2020991030

  143. What is going with your company? Everyone is having the same problem. My subscription suppose to expire 27/02/2018 and I am having E16 error. I even made another payment may be that will reset it automatically, yet the problem is still the same. Can you just find solution to this problem now or we throw away your useless box away.This is very frustrating and we have not see any response.

    My IUC number: 2028606980

    Phone: 08060129377

  144. Gud morning pls I made my subscription yesterday evening an my account as b debited but yet I can’t view any channels, still telling me dat my subscription is expired, pls work on it, tnks

  145. I made a new sub this morning on my gotv on the 29th January 2018 iuc(4622452796) is tell me no signal since then till this moment pls rectify and i mistakenly sub for DSTV instead of GOTV lite 400 PLS help change it to GOTV lite 400 sub
    Thanks

  146. I made a new sub this morning on my gotv on the 29th January 2018 iuc(4622452796) is tell me no signal since then till this moment pls rectify and i mistakenly sub for DSTV instead of GOTV lite 400 PLS help change it to GOTV sub
    Thanks

  147. what all this you doing gotv ,with the hard economy going on in our country you people still eat our money and never give us what we pay for . i subscribe just for the gotv max of 3800 naira and keep tell me my subscription is expire and E16 Error .i want my Gotv to work as soon as possible cause i have to watch fothball match tomorrow .my ICU code 2028922107….

  148. I subscribed the 1900 naira bouquet 9/1/2018 but up until now (more that 24hrs) the error massage is still in my screen. I have tried calling the customer care but couldnt reach them. Pls help me correct it.

    My IUC number is 4613979781.
    Surname is ALI

  149. my name is abdulhamid abdullahi and my phone number is 08138086954 i payed 2000 from my atm this morning 9/01/2018 and yet my gotv service as not been restored this is my iuc number 2020877433

  150. can I buy only Gotv pole because mine just broke into pieces now and it’s affecting my decoder. Some channels are missing and those that are showing are all doing cracking. Am not enjoying it again. So tell if me if I can buy only the pole or not.

  151. My name is Tayo Emmanuel I paid over a week now through zoto app nothing has been show. Why ?this is my iuc number 4613468389 this is not you people first time gotv is now total mess

  152. my parents are complaining bitterly about the error code E16 .you better resolve this problem immediately.this problem was the major reason why i switched to CTL since then i have not encountered any problem with them .unless you people want me to change them from GOTV to CTL. I U C number 4620941164.

  153. GOTV is very stupid,i cant imagine paying for five days yet i cant have access to the channels.every time my parents will be complaining of know channels yet i will always subscribe the nonsense network.if you know what is good for you better clear off the error code on the screen.I U C number. 4620941164.

  154. please i am a dealer on gotv subscription .I subscribed for a customer since 24_12_2017 with recorder no 2014273568. uptil today the customer still complaining that her gotv is expired. my question is these a general network and how thecustomer will know that it has connected?.

  155. My decoder number is 2029039202 I have been subscription through a dealer Mr Kecee Amechi but I wanted to subscribe by myself and change the package from 1900 to that of 1,250. The subscription indicated successful but until now it has not been subscribed. Please either refund my money or let that subscription be activated.

  156. PLEASE I PAID SUBSCRIPTION FROM 13TH NOV LAST MONTH AND I WAS TOLD THAT ONE ADDITIONAL MONTH WILL BE ADDED TO ME AS A PROMO TO EXPIRE JANUARY 31ST.BUT SINCE ON WEDNESDAY I HAVE BEEN CUT OFF FROM THE GOTV SERVICE.AND NO MESSAGE WAS SENT TO ME TO KNOW IF I WAS WITHDRAWN FROM THE PROMO OR SOMETHING.

    MUOH IFEOMA
    IUC NUMBER IS 2029252967
    SUB OF 1900
    THANKS.

    • pls I subscription from 30th Nov, 2017, and I was told and call of one month additional free will be added to me as a promo to expire January 31 but since on Saturday 30 I hv been cut off from the gotv service and no message was to me to know if was withdraw from the promo. dotun adelaja, iuc no 2022020325, sub 1900,. thanks

  157. When I subscribed for N1,900 you include waptv and tiwantiwa and other channels but one day I just wake up and see both waptv and tiwantiwa has vanished, what happened?

  158. Good day all
    I reside in Felele, Lokoja Kogi State capital, does Gotv work here or can one get access to Gotv signal just brought my own from Benin city to LokoJa . and if yes I how can I get delear contact for installation.
    Regards Akin.

  159. Aleru Vincent

    Good day
    my Gotv plus(1,900 NGN) subscription ended today 26th November, 2017
    I made a new Gotv MAX (3,800 NGN) subscription today through http://www.quickteller.com same as last subscription and my subscription was successful but till this moment it’s showing E16 error. I do not want to make a new subscription not until this is rectified. Please help me fix it as we wait to watch programs. Thanks

    My surname: ALERU
    MY IUC NO: 4613310348
    MY CITY: PORT HARCOURT
    MY PHONE NUMBER: 07030182042

  160. Iuc Number: 2019513136
    I made a payment on the 20th if November 2017 via other outlet but yet to receive any msg although I still have a running subscription .
    please kindly give me my details before the old subscription expire.

  161. Please help out. After renewing my subscription, i can’t get some stations like Sony max, super sport 4. CBS reality. I will very much appreciate your response. My IUC number is 4620857038. Thanks

  162. Please I can’t get all the channels on GOTV decoder.I have lodged the complain via facebook and chat but still am not getting all the channels after several scanning,Please do upgrade my system,below is my IUC number and I paid 1,900 something.

    My IUC number 2019008202

  163. WAWU! Congratulations, you have just won a special offer. Dial 08069850000 and enter your IUC 2003016757 to get activated.
    Thank you for calling into GOtv WAWU. We have enrolled you for 3 months uninterrupted viewing on GOlite . Your package will be activated within 48 hours. Enjoy!
    Welcome back and hope you are enjoying your GOtv Lite package. Watch the funny series, Jenifa’s Diary by Funke Akindele on AIT Ch 93, every Sunday at 7:30pm.
    Yet can’t watch noting telling me no signal 4 how long dos it take signal abeg make una find somting do oooo

  164. Please i subscribed to GOTV max (N3900) at about 3am (15-10-2017) Monday morning from my GTB mobile app which i was debited but i’ve not been reconnected nor refunded. My ICU is 4601415419 pls help.

  165. Good day, Please my Gotv subscription was to expired on 15th October,2017 so to keep my account running, i now renew my subscription on 14th Oct,2017 from your dealer close to my house in sapele road ,Benin city Edo state,but today been 16th Oct,2017 was showing my Gotv has expired.
    where is my IUC Number 2028747872,please help .

  166. Good morning I made a payment of 1900 on d 2nd of Octobe via mobile banking, pls , till now av not been connected after d expiry of d previous payment. Pls help me out. My iuc no is 46622458168. My mobile is 08134290623.anticipating an urgent reply asap pls.

  167. I recharged my gotv since on the 3rd of this month via UBA mobile banking but didn’t connect me. It is still asking me to recharge, pls connect me. My IUC no. 202874701 Thanks.

    • I subscribed gotv max on saturday and sunday respectively using interswitch. first from my GTB Internet banking N3900 was deducted and the next day using Gotv online subscribtion it also deducted N3900 uptill now has’nt been effected and no reverse of money deducted. pls do something about it my IUC is 4601453976

  168. pls I paid 1700 in gotv account since yesterday and till now it’s not working. I paid for gotv value I even over paid, send back myself balance Pls and activate my decoder iuc 2028833091

  169. Pls gud evening am not getting d oh channels on my GOTV & for some days My GOTV has been switch off & on by it self pls how can U help me out of dis now i can’t enjoy my subriction on it pls i need your assitance dis is My ICU NUM 2021974334

  170. Pls I mistakenly made a below payment of 1600 against 1900 online. I ve been trying to complete the payment but the amount is not available in the space box. I’ll like to know how I can complete it. IUC 2022459937. thanks.

  171. I mistakenly made a below payment online, i paid 1600 against 1900 I ve been trying to complete the payment online but the amount is not available in the space box. pls I’ll like to know how I can pay the balance of 300. The IUC No: 2022459937. Hope to hear from you. Tnx

  172. Hi I recharge my gotv since yesterday via my bank account,the money has been deducted from my account and the sub isn’t been activated till now. My Iuc number is 4601460418.reolve this for me asap please.

    • Good evening please I subscribed my gotv this evening around 3to4 pm via my diamond mobile app and upi tll now it has not been activated. Please my iuc no is 4613547129

  173. please could you revert a subscription i mistakenly made to an IUC 2020761067 yesterday 01/10/2017 instead of my IUC 2020791067, This was transacted from my mobile apps through my bank a/c.

  174. Good day Pls i recharge my gotv decoder this morning and i keep getting the E-16 error code even after trying the clear error code option. Pls help me resolve it urgently.

    IUC Number – 4613279399

    Thank you.

  175. Goodevening.please am not getting all the channels on my gotv decoder i have scan several times but since the same ,please help me activate it.my IUC number is 2029019337. Please help

  176. hi, i made payment yesterday and till now still gives me E16 error message that my channel is suspended i have tried using my phone to clear error to no avail
    name OLA WILLIAMS
    IUC 2003638331

  177. please, I subscribed my Gotv with IUC 4622641324 since Friday 15/09/2017. up till now, still showing subscription expired. pls I need to watch it today, kindly find solution to it.

  178. Hi,since i bought my gotv i did not used it and i subscribe yesterday night but not showing. My IUC number is 2009576373.it showing e16 error code. Please kindly help me out.

  179. Good evening!
    This IUC number 2003660034. My sister was the one using it b4. Though it been long she stopped using it. I decided to subscribe on it today but I was told the IUC is no more in used. What can I do to make it work again?

  180. My own complaint is that I subscribe 1250naira on 4th of SEPTEMBER 2017 and up till now it has not been activate, though have try all the option like sending reset to 4688, and dialing of *288#. Don’t know what to do again because I don’t have time to visit Gotv office. Kindly help with anything you can do. My IUC number: 2022094921

  181. a wrong pin was pressed on d remote and our decoder is displaying pin lock on our screen our iuc number is 4613088844…. thanks will really appreciate if there will an instant solution to d problem i am not a spammer u can verify d iuc number.

  182. a wrong pin was pressed on d remote and our decoder is displaying pin lock on our screen our iuc number is 4613088844…. thanks will really appreciate if there will an instant solution to d problem

  183. please, i mistakenly subscribe into a different account instead of my customers acct kindly help.

    *Wrong account – 4613663360
    Name Olateju

    Kindly Note that this is my customers detail
    my customer’s account – 4613663560
    Name Adebowale Rasheed
    phone 09082947301

  184. The signal strength of my gotv just kept fluctuating y do something about your signal. Someone cannot just enjoy watching anything at this period of time and end of month

  185. hello, my name Abiodun Adebola , my iuc number is 2004436114,my phone number is 08074531026 & 09061591948, my complain is that i just subscribe to your #400 Gotv lite package, but up till now, it has not pop up, pls i will like to know if you have any contact number. and please kindly look into the situation for me. thanks

  186. I recharged my account(GOTV) on 08/08/17 but it has not been reactivated up till now. Please do the reactivation to enable me enjoy your good services.

    My IUC number is 2028747579.

  187. Please, there has been a bad signal service
    here in Irete. This has rendered the use of GoTv useless
    here in Irete, Owerri, Imo State. Please, endeavour to
    restore the service.
    I won’t be able to subscribe until this issue is restored
    because, my last subscription was wasted due to this
    act.
    Nevertheless, my GoTv Anthena is very high above zinc
    level. My number is +2347061039199 .
    MY IUC NUMBER IS : 4613802304.
    THANKS

  188. The channels are no longer complete when I subscribe and no matter how many times I reset especially my favorite channel zee world. Please rectify this issue, my IUC number is 2019366145. The name is Emeka Adiele. Thanks

  189. Good morning I subscribe my decorder this morning through Zoto and I was told to call or send message to u for u to activate my recorder. The number is 2009420541

  190. I just recharge today but is only four channels is showing, this is part of the reason I have not recharge this Gotv for some mouth now , I don;t see reason I will recharge and cannot view what I paid for it is to bad.

    Here is my IUC number 4613037624

  191. Good day,i am onwughara juntina n.pls I paid for my Gotv subscription yesterday,4 August 2017,but it is not activated up till now. Pls help out. My iuc number is, 4613419639.and phone number is 08105581055

  192. ASEMOTA OSAMWONYI
    GOOD MORNING. Please i subscribed my decoder on the 29th july via quickteller through my bank my IUC number is4622432796 it showing erro code 16 i need your help.
    thanks.

  193. please i subscribe yesterday’s night and its showing E16 error after my money has been deducted. i need help urgently or i stop using Gotv. my IUC 4601801478.

  194. Please I subscribed my Gotv via guickteller 2days ago and now it’s showing not showing but only displaying E16 error that my subscription has expired.
    Kindly fix this error because I needed to watch it now.
    Am Seriously angry now had every means It’s still not showing why should my money be wasting like this.
    My IUC number is 2022436442

  195. Please kindly reactivate my gotv decoder with IUC 4613639136. I have recharged since yesterday 27th July, 2017 but up till now still not coming up.

  196. Goodevening,please i just subscribe my gotv value through a Quickteller payment method and is over 10min and is yet to be activated,please i need your help as soon as possible because i have a program i and my family want to watch and enjoy together tonight
    Thanks

  197. My name is mr johnson and my IUC number is 4601700049 hv subscribed this morning through my bank account and yet to be activated ever since . Kindly get Me activated. 08050966429

  198. I subscribed gotv today 13th July 2017 but my acct is still not yet activated and my due date wic is suppose to be on d 14th of august was brought forward to 5th august.iuc no is 2028578568

    • If you subscribed/renewed/just paid your GOtv subscription and its yet to activate, please give it at least 2 hours and send the following sms with your mobile phone:

      RESET IUC to 4688
      example, if your IUC number is 2028907269send RESET 2028907269 to 4688
      Ensure your decoder is turned on when you send the code. Service would be restored immediately.

  199. Sir/madam,

    Subscribed monthly #2000 GOTV via online since morning, but to no avail. My IUC is 2021794492, pls kindly assist me, Tnx & God bless.

  200. Pls I was debited twice on my account via different platform, i will like if you can make it 2 month subscription. my IUC Number:4613507003, Transaction Ref:888813885152 and the second Transaction Ref:02JTFU66561CB4116.

    PLS MAKE IT 2 MONTH SUBSCRIPTION

  201. i recharge my gotv online with quickteller and they sent sent me a message that the subcription is successful in the next the customar came to us told us the his gotv is successfull with the amount of 1900(GOTV PLUS) REFERRENCE NUMBER 129318614992771 IUC NUMBER 2004404392

  202. I have recharge my Gotv but the stations refuse to come up.iuc no. 2015979036. I paid through quick teller and I have been debited and transaction succeful

  203. I use diamond mobile app to subscribe my gotv for 2000 I did twice diamond bank debit me 4000 stil yet nothing has show,i dnt knw how diamond bank runs dar business with gotv

  204. Hi. Please i subscribed on sunday(25th june) for Gotv lite. None of d subscribed channel came up till now. My IUC no is 4623511165. Please help pls.

  205. Good evening Sir/ma
    I want to sadly write to customer online that I subscribe since on Sunday but uptil now I cant be able to view it. Please that is my smartcard number please verify for me and make it work. Thanks in anticipation.

    Smartcard number
    2021822014 Mutiu Hamza

  206. Hello,
    I upgraded my gotv subscription on 22/6/2017 but till now, it has not been activated. i have done the error code reset but not still working. Help. My IUC number is 4601584095

  207. Hello,
    I upgraded my gotv subcription since on Friday, 22/6/2017 but till now it has not been activated. I have done error code reset but not still working. Help. My IUC Number is 4601584095

  208. Hello,
    I upgraded my gotv subcription since on Friday, 22/6/2017 but till now it has not been activated. I have done error code reset but not still working. Help.

    • Hello,
      I upgraded my gotv subcription since on Friday, 22/6/2017 but till now, it has not been activated. I have done the error code reset but still not working. Help! My IUC number is 4601584095

    • l just subscribed for my go tv for almost 2 hour4s now and yet still not activated this is my IUC number 4623147540 pls my moble number is 08022233386 i need an urgent response pls.

  209. hello,

    My gotv scans and loads properly.then minutes later,it starts scanning all over again and sometimes even lose signal. what could be wrong?

    reply please

  210. pls I lost my sim card DAT I take to register my gotv, it is very discult for me to do any tin on it, pls help me to reactive it wit dis no: 07061840979, the problem is DAT the gotv display error E16.. pls help me out… the iuc no: 2019186318.. thank

  211. please i can only get 37 channels after i had made a payment of 2000naira i have been scanning for 3days now and it is still the same thing and this is very annoying when you pay and you and get the service here is my IUC NUMBER 2002960455 please help me i am not so happy about this it looks like scam

  212. please, I don’t receive message for gotv subscription expiring date any more. I need this message to remind me time to subscribe for my gotv. my mobile I used to register is 08113322899.

  213. Dear gotv customer care ! I subscribed to my gotv and until now my account has not been activated : 2022275838 is d IUC . Plz help me do something about this

  214. I subscribed Gotv 650 package today from zoto transaction.. and yet, it has not started showing. pls rectify this. name-Dombin. ref numb-#1170606122111896. IUC- 4613255356

  215. Please i noticed that some stations in my GOTV have been having low signal and it affects the stations as it cracks while we view it.stations like TELEMUNDO,ZEE WORLD and few other stations have this problem.please do something,my IUC number is 4601896632.thanks

  216. wat sort of inconsistency is this? I complained about this last month, yet repeated again. I swear dnt let me remember my other decoder dat will b the end BTW I and gotv. How on earth will I make a subscription using FCMB until now am yet to receive the benefit of this subscription. Pls i attend to this with emmidiate attention or I forget about this gotv services foreva. IUC no. 2016021345 Ref:02YL38399BC0569.my mobile no. 07030386789.

  217. Please you guys should try and solve the problem because it is really driving people crazy. , how we be spending money on something we are not enjoying. Iuc number 4623106434

  218. We experienced a strong wind which drew our inhouse antenna we kept on a lil pole outside x the antenna cut.we went to gotv office and was given a wire fir the outside antenna which we put in a pole yet no service,no channel.pls help

  219. Now have been charged 1,900 for subscription and bank charges plus 100# and still can’t enjoy the benefit of my sweat of 2k just like that. Every time I tune to gotv, the channels never complete. Only from 5 and some minor channels not interesting will view while the major channels like Chl 13, 14 and 25 I do watch wont come up not until I go start shaking my pole before I have a complete channel or sometimes may not even come up at all. What is the problem? Even my subscription to expire today but since Friday can’t view any channels, and I recharge thinking it has expired but still the channels or errors code is screen show

  220. Please I recharge my gotv since last night 29/05/2017 ,and up till now it has not been activated through my Access bank pay. Still showing Error code on my screen tv and also can’t view all channels for a while now especially “Channel 13,14, 25, etc. My IUC number is 2018996383. Vera Inwang.

  221. i made one month subscription for GOtvplus on the 25/5/2017, but the subscription have not been activated till now, My IUC number is 4623816607 kindly assist

  222. I recharged my gotv account on Saturday and since then I am yet to receive any channel. My TV keeps showing E 16, I have tried to clear the error code by every legal means possible to no avail. My IUC Number is 2022661713.

  223. Please, I can’t get all the channels on my decoder. My subscription supposed to expire today being sunday but I subcribed last friday via zenith bank as usual but few channels are showing. My iuc 4601527454. Please treat as urgent. Thanks

  224. My name is olubunmi Emmanuel odunayo i reside in ijoka akure ondo state,my iuc number is 2017044677 I paid for gotv on 25_of may through my bank GTB internet banking up till now I can not view any channels please help clear the error I paid 1,900.

  225. My name is Paul Ukoh, i recharge my Gotv 2028817046 with my Diamond Bank online banking #2,000 naira but all my channels remain unsubscribe.

    please i need your assistant for the subscription

  226. pls my gotv iuc number is 4601890363,I recharge 1300 always But since last month I recharge 2000 And dis month too.but it still showing d 1300 channels pls upgrade my payment and channels for me.tanks 08133073454,my number dere.

  227. Please my brother tried to subscribe for us twice and they deducted the money since 23rd of may and its not still showing my iuc number is 4613141995

  228. Please I subscribe my Gotv this morning but up till now is not showing anything and is still telling me that E16. Please here is my Iuc no 2003601026 is very urgent treat it now. Tanks

  229. Hi my name is Omaji owoicho iuc 4623219223 gotv sent message to me that if i recharge with in 24hrs i will get 600liters of petrol. Till now no further communication for me to claim the prize

  230. To Whom it May Concern

    My name is Israel Okokhuele, and I reside in Lagos. I made payment Via Access Bank Mobile transfer on 20/05/2017, and cannot watch my Gotv channels with an error code. IUC:4622627676

    Please, help me rectify this issue to enjoy my Birthday with my family.

    God bless you.

  231. I recharged my Gotv 1,250 yesterday through UBA successfully transfer. with IUC NO. 2021830339, Godwin, but yet to receive signal pls confirm it and help hook my signal up, thanks

  232. Pleae i recharge my Gotv Account through my bank, the payment was deducted from my bank account but my Gotv is still showing me Wrong E16. my Gotv IUC Number is 2028535905. PLS HELP

  233. I recharged my gotv of 1800 monthly wit IUC 4613919277 yesterday online tru my bnk acct which has bin debited.it worked immediately nd today stopped working.i error E16 is wat is displaying.kindly treat as urgent.

  234. Please, the number of my gotv channels has suddenly reduced from 53 to 23 and it has been like that for days now even after several scanning and changing the position of my antenna.

    My IUC NUMBER IS 4613733693

  235. I want to know my expiry date and I send a text “DD IUC” to 4638 and its being over 48 hrs now and no reply for me, This is more painful for the fact that NGN 10.00 was deducted from my account for the SMS.

    Please l need to know my expiry date and please refund my NGN 10.00 asap.

    Rabiu,
    2022734152

  236. please i want my account to be activated because l subscribe my Gotv , through my ATM about 2hours ago and up till now no channel is showing .. here is my Gotv Details

    Amughan Collins

    IUC :2020925143

    please l need your help urgently

  237. please l want my account to be activated ,because l just subscribe my Gotv .. through my ATM for about one hour now and still not up .. no channel is showing … please here i my Gotv details

    Amughan Collins

    IUC Number : 2020925143

    please l need your help

  238. I paid hrough my mobile banking #1,800 and was charged #1,900 now I can wach any on screem if you people did no connec me pls don call me anymore complain is much from you people please change 2022007684

  239. Good afternoon
    I made payment for gotv on 19/05/2019 an till now is still nt showing anything amount paid: (1900)
    Iuc:4601450970
    Payment mode quickteller
    Pls treat urgent

  240. I subscribed to my Gotv (IUC no: 2022178278) with the sum of N 1900 in the morning on the 15th of May. It started working in the evening of same day and later stopped working. I got the E-16 error and tried to reset but to no avail. I have emailed the customer care on this development. However, the system is still not working.
    Please treat as urgent.

  241. I subscribe for #1,250 on 15/05/2017 with IUC NO. 4622385997, But yesterday when I switch on my decoder and it was written on the screen that my subscription has expired.

    Pls. kindly treat as soon as possible.

    Thanks

  242. sincerely, ur services are no longer appreciative. How on earth will I subscribe on 8 may geting today it has expired, this is not the first time. Pls kindly fix this or I will be left with no option to go for STL. My REF 02BA33566F32036. IUC No. 2016021345.Joseph Samuel

  243. please my IUC decorder 4613052468 was deactivated today by 12:04pm and i subscribed on the 5th of this month. pls kindly reactivate my gotv because i made payment for it already. thank you.

  244. I subscribed gotvplus on 12th of May 2017. on the 15th May 2017 I was told that my subscription has expired. my decoder no is2020731938.this is embarrassing

  245. Pls kindly activate my gotv decoder I subscribed today at 8am ,till now,the channels are not open. My receiver no.4613983834 for 1800 using Skye Mobile to make my payment today

  246. I subscribed yesterday 12th may,2017through Skye bank Itori,Ogun state. Till now not activated .my iuc number….2018993317.my names….Zachariah Olubayo Taningbola.

    • I did my monthly subscription on 2/5\20/17 1900,and today is 15/05/17,I don’t know why Gotv will be asking me to subscribe for another month,and none of the station is showing again, I tried to call the customer’s number, but it didn’t go, please cash you please correct this error, Oyedeji funmilayo, my IUC number is 2022053045, thanks

  247. I paid 1900naira for my Gotv subscription yesterday 12/5/2017 but till now no activation after I lost a month subscription due to my damaged TV set.I have spent alot reset my iuc no 2018993317.my phone no..08035152456.my names.Thanks.

  248. please i made a payment yesterday been 12th/5/2017 till today no channel is showing including channel 1 which is Gotv channel this is my IUC number 2028710722

  249. Hi,I received a text message from Got and also a confirmation calls from the customer care centre that I should recharge with #1,250 that I shall be upgraded automatically to Go plus because my number has benn selected for a month promo which I did,but to my utmost surprise, all I can be viewing is all go value…. Look into this ASAP

  250. I made a payment via a quickl teller through first bank wrongly to this smart no:2009425724 instead of this smart no:2009425623. I subscribed to gotv plus of #1900 .The payment was made on 9/05/2017. The channels were showing instantly but later scrambled within few minutes thereafter. Pls , help me retrieve and reconnect. Thanks

  251. Pls I just recharged my Go tv din know it is now 1,900 but I recharged 1,800 as usual n I payed thru quick teller pls what do I do my iuc no: 4613449908. Hv been calling some go TV no pls tell me what to do tnx

  252. Good morning Gotv…Please i subscribed sum of N1900 yesterday..Immediately i subscribed my decoder show all channels but in 45min all the channels didnt show again and show MY SUBSCRIBTION HAS EXPIRED OR I SHOULD UPGRADE MY GOTV..Please help me do somthing about it..

    MY IUC NUMBER ARE 2019111974
    ADEJOBI JOHNSON.

    • Hello GOTV am still waiting..What’s going on…Still showing E16 SERVICE IS CURRENTLY SCRAMBLED AND MY SUBSCRIPTION HAS BEEN EXPIRED BUT I SUBSCRIBE YESTERDAY AFTERNOON.

  253. stanley Ogolo
    please I subscribed since today 4th May 2017 through my mobile banking and up till now it’s not showing my IUC number is 2019256376 please assist.thanks

    Reply

  254. please I subscribed since yesterday morning 3rd May 2017 through my mobile banking and up till now it’s not showing my IUC number is 2022248396 please assist.thanks

  255. Hi, please can you kindly,activate my Gotv as soon as possible! I paid by access internet banking this afthernoon and have not connecting yet,my IUC # 2028838157.

  256. Dear Gotv I subscribed with the sum of 1800,and the sent me a Text message that I should recharge with the sum of 1900, I don’t know what to do my IUC number is 4622265165.

  257. Good day Gotv, i subscribed with #600 on Gotv mobile access package, but my decoder is till giving no subscription. I recharged again today with 400 on the same iuc, but no subscription is still showing. My IUC no is 4621004682. pls do something

  258. I wanted to subscribe for my gotv via diamond bank mobile app but i mistakenly pressed gotv mobile access and my money was deducted. Please i want it reversed. The IUC number is 2021998739

  259. pls i subscribed via quickteller 2 days ago, up till now, nothing is coming up, still asking me to go and subscribe. my IUC number is 2022471265, name is Kayode.Pls urgently regularize. thanks.

  260. My GOTV decoder was recharged via Diamond Bank for #1800 some hours ago but up till now the decoder did not open on.My IUC No is 2019222771.Please help in opening the channels. Thanks for your anticipated quick response.

  261. Good day, I subscribed on the 21st of April, but only 25 of the channels is coming up. My IUC number is : 2020799841.I have scanned as many timed as possible but to no avail Please help attend to this.

  262. Hi, ve nt bn enjoyin watching some channels on my GOTV since my last subscription. channels like africa magic yoruba, hip tv, soundcity. i try change my antenna position but still not working well. pls i wud need you guys to do something on time before i change my mind

  263. Hello gotv good evening, please I subscribe 21/4/2017 but it’s showing error, none of the channels are working, please look into it ASAP.my IUC no: 4613145123
    Phone no : 07010406899

  264. Good Day to Go TV
    Please I made a recharge at a Go T Station at Ekete inland Junction along the express road on 8 April but the service provider entered the recharge to this IUC NUMBER 2020851825 instead of my IUC NUMBER 2020851828. UP ONTILL now it has not been rectified.
    I have been there twice but nothing has been done instead I was told it will take a week to rectify and the week has expired today 17th April still nothing has been done.
    Kindly look into this
    Mr. M Okpoho

  265. Good morning , I recharged my subscription yesterday’s evening, though my decoder was off. Till now, no channel is showing. My iuc number is 2003006781. It’s urgent please. Phone number 08023509770

  266. My iuc is 4622548410 and my due date is April 21 but you keep sending me message to recharge before April 14 or I will be disconnected. Pls stop the fraud; you promised free airtime if I pay before due date but till today have not seen any airtime after almost a month.

  267. I subscribed my gotv since morning 13/04/2017 through mobile app but is not yet activated please see to it… IUC number 4613335621
    Phone number 08107513032. Surname:Idakwo

  268. Please I am begging you guys in the name of God kindly activate my gotv I made 1800 naira payment 3 days and its yet to be activated. UIC number 4620949797 kemi olatunji

  269. ON BEHALF OF PASTOR ADELEKE WITH IUC NO 4622853444 I SUBSCRIBED FOR QUARTERLY LITE WIT 1050 NAIRA TODAY, 11TH APRIL AND THE DECODER WAS ON BUT TILL NOW, OVER AN HOUR IT IS YET TO SHOW THE CHANNELS

  270. I subscribed true my mobile application since Friday on 7th April but uptill now u pple not subscribed me my IUC no is 4601787509 pls do something about it

    • I subscribed to my gotv on the 9th of April on ICU number 2004315383 but my account have not been activated since then. 1900 was deducted from my GTB acct via quickteller. Your soonest reply will be highly appreciated. Thanks

  271. Good evening, I recharged my subscription in the afternoon, though my decoder was off. Till now, no channel is showing. My iuc number is 2028744070. It’s urgent please.

  272. am pissed have subscribed good two times now but you guys keep on deducting the money from my account please help get it fixed asap here is my iuc number…..4613539393…….uche chibueze christian that’s the name on my gotv.

  273. Gudday,i made payment through quickteller on d 3rd april buh ma account as not top up of ma recharge,also bigbrother naija show went off d channels pls also restore.i will appriciate if ma request is urgently ganted.IUC NO;2021777967,from ibadan

  274. Yello Mr and Mrs Gotv. Abeg, help us fix channel 12 Zeebolly movies and channel 19 Viasat life. Our IUC na 2028739132. Thanks as u help us fix am else I collect my thanks back #na joke I dey o

  275. My is Idowu Olalekan, one of your staffs called me and told me my decoder has won #1500 recharge car and need to subscribe to my decoder before 6th of April, immediately I did so on the 5th of April but since then nobody credit my line please kindly look at this issue. My IUC no is 2019542806. Secondly I was able to watch at least 60 channels before but now only 34 channels are appear please kindly solve it. Thanks.

  276. I SUBSCRIBE TO MY GOTV ON 31ST MARCH 2017 EVEN BEFORE THE EXPIRATION OF THE LAST SUBSCRIPTION. I CAN ONLY VIEW 25 CHANNELS OUT OF 56 CHANNELS. MY SUBSCRIPTION WAS BASE ON THE FACT THAT I DON’T WANT TO MISS BIGBROTHER NAJIA FINAL WEEK. I AM STILL EXPECTING MY N500 RECHARGE CARD AS PROMISED. PLS RECTIFY IT FAST BEFORE THIS WEEKEND. TREAT AS VERY URGENT. IUC – 2009405619

  277. Please i am using my zenith app for subscription and they are asking of channel description…i dont know what to write there..please reply its ugent.my subscription is finish and will like to subscribe to watch BBnajja

  278. Good evening, is it that each time I recharge my decoder, i will be suffering and begging before channel 29 is added. I just subscribed today 05/04/2017 and channel 29 is not included. please include it. IUC 4622586681. Rasheed.

  279. Hello, most of my gotv channels disappeared since Tuesday…i have only 34 channels presently and they are mostly stations that I don’t watch often… Signal strength is 74%…4622298333

  280. Hello Gotv! I recharged on the 28th March but since yesterday many channels are not showing like 25, 29, etc. Pls kindly rectify it. My iuc no is 4622714370.

  281. Tis Stanley duruebube.I recharged on the 2nd of April, it came up and in the evening it didn’t show again tin date. Pls rectify asap.1800 sub. IUC no is 2022662624 tnks

  282. I recharge my Gotv today at about 6:25pm via internet banking (quick teller) uptil this moment it has not been activated, my IUC number is 4613736258. Kindly assist please.

  283. My name is Abel Agada, I recharged my GOtv through my mobile banking the sum of #1,800.00 on the 31st March, 2017, it work through the day, on 1st April 2017 it stopped working later in the evening it came up again up to mid night. On the 2nd April 2017 till date it stop working. Please try and rectify it my IUC No.is 2016090343 and my phone number is 07038445398. I await your quick response on this. Thanks.

  284. Pls gotv I subscribe and still showing scramble I try to clear error and it’s replying incorrect iuc no and it happens last three u people said it has been corrected

  285. Gotv, good evening
    Please help us check o. We subscribe last month and didn’t enjoy the channels. Amyoruba,am epic,etv, channel 12 and many more channels aren’t showing. Here is the number o, please help look into it.
    2028739132

  286. I paid via mobile bank at exactly 7:30 today 27/03/2017 and yet is not connecting, dis is my IUC number 2022316753 pls do something. Or u call dis contact 08148746944

  287. Gotv, am still waiting for my N500 airtime promised to me if I recharge before 27th March 2017 being the date of the expiration of the previous month. Thanks. IUC no:2019485984

  288. Pls I recharged my Gotv account for #1800 2 weeks ago, only 4(four) channels has been showing for the past one week.I tried doing a reset only for my decorder not to see any signal again. Pls help rectify the fault. My iuc no is 2005139547

  289. i paid GOTV for my hospital for six months last month but today its showing only zee world. could you please rectify that mistake immediately?
    the IUC Number is 2028552456.

  290. Hi, my Gotv decoder went faulty 2 nights ago and i recently renewed my subsription. what is the way forward; is it repairable or swapping?, my iuc number-2009585494. pls act as soon as possible.

  291. Please, the due date of my Gotv is not yet due but while did they cut me off from not watching any thing again. I made a payment on 4/03/2017 around 1:00pm at airport road. or gotv have been coming another things rest, please help check what is the issues.

  292. Hi,
    I paid N1,800 subscription fee on 18th March 2017. Most of the channel are not showing like Big Brother. Please kindly fix this problem for me.
    My IUC number is 2020757747

    • i also paid N1,800 on the 17/03/17 thro Agent:03JDVT Paga TXn ID:HBW26
      Confirmation No.:1094700 but big brother channel is not also showing.
      iuc no. 4601517663 pls help!

  293. I paid through my mobile banking on 19th of February and I received msg from quick teller dat it was successful is not showing. My iuc number 2022210733 dis is second time dat is happening you can go true my account you will find out my complain pls do something

  294. hi my name is vivian and my gotv num is 4613886256 have been having this e017 showing on my screen.i cant view any channel and have try calling customer care till not connecting.

  295. I subscribed 1800 for on go tv on the 17th of March 2017

    *** Big brother channel is still not showing even after I tried to clear the E16 error message.

    *** Just 33 channels are showing instead of 50 channels. IUC 2020627201 Please help

  296. Pls I bought my GOtv since last week.I can’t seem to access the Big brother channel.E16 error is in front of the screen. I have tried all measures to clear it, all to no avail. Pls rectify as soon as possible. IUC is 2028856573

  297. I subscribed since 16/3/2017 (1200) for value and up till now, it has failed to connect .
    IUC number: 2020780174…. mobile number 08064609888 pls help out

  298. Good day, I did make payment for subscription for Gotv via quickteller yesterday been the 15th March 2017,Ref no for successful transaction is 1224440479280, my iuc num is 4613737449. Yet my cable has not come up, please consider the situation and act urgently.

  299. Please how do I clear the error code on channel 29? I can’t access big brother naija.
    My IUC number is ; 2018666682.
    I’ve tried clearing the error manually and online, but no luck.

  300. Plz I cant find channel 29,and some other channels, and its becoming unbearable and annoying, I can’t watch my program since 4 days now.plz act fast on it. Iuc number.4601421019.

  301. Please I can’t find some channels anymore after NEPA restored power.Channels like 29, 11, 51 etc are now missing.I am running out of patience bcos I can watch big brother Naija.

  302. Yesterday I was watching my gotv all of a sudden the decorder went off and restarted but I realised that only 34 channels came up, so many channels were lost and most of them are my favourite channels. Since yesterday I’ve been scanning but the channels are not coming up. Please I’ve not been enjoying my subscription since yesterday. Please gotv customer care do some thing about it. My IUC number is 2018873532.

  303. I subscribed on the 28 of Feb for #1800 it was working fine until yesterday when it stopped showing some channels.pls kindly look into it cos my subscription has nt expired.my iuc no is 4622826927 thanks.

  304. Why do you Gotv have always disconnect some stations three weeks into my subscription, this is really not nice. please re connect me with immediate effect.

    20202753647

  305. i recharge iuc no 601458279 belonging to fred o erha on 10th friday at about 9pm which comfarm succesful but up untill the decoder is stil scrambled why pls supply or ferund my money transc ref no 999951245409

  306. I pay my gotv from my account #1200 but it not showing anything, they deduct but they don’t show my station KS I have yet to call but nothing help me to activate it 4613494959

  307. My name is Nnamdi Osoji, pls i recharged my gotv account #1200 since last week sartuday throungh mobile banking uptill now it has not been activated.IUC NO.2022409429

  308. I have paid my full subscription of 1800 online since yesterday been 08_03,2017 et about 2:58pm and until now,I can’t access my gotv service, is this some kind of 419 or what?

  309. My name is akinduro olusola.my decoder number is 2003669409.I subscribed today.I have not been able to watch any channel.E16 appears on the tv screen.my subscrition is gotv plus

  310. Good morning,

    i subscribed 1200 yesterday to my new decoder but it is not working yet.kindly help me fix the problem. IUC: 2020904970. Name:Grace Obende

  311. Dear,

    Please help me to activate my GOtv with IUC number 2009403903. I subscribed for NGN 1800 since 18th of February and on 24th of February, i got a text that it has been activated but up till today, its not activated.

    I have called your customer care but non of the lines is going through.
    Please i need to see my GOtv work for my children.

  312. My Name is Favour IUC 4623469525. I am a GOTV PLUS Payer. For the past 4day after my subscription, I have not been able to view plus channels. I have been missing my Favourites show. It’s frustrating. Gotv is fond of this. Please kindly rectify it for me.

  313. I have paid 1800 naira for subscription for the past five days still my Gotv is scramble, IUC Number 4623314551 please do something about this, it is very boring, thanks

  314. I can’t my account update and e16 has has has on screen since I paid have all my best to clean bot no way and day is going pls do something fast iuc 2004490767 07035772766

  315. Pls I CNT watch channel 13 nd 29,wat is happening for a month now is not fair pls help nd do something my iuc nos is 2017744473 my nos 08068623511 pls am calling ur line no picking

  316. I don’t knw wat is happening for a month I CNT watch channel 29 nd 13,nd I subscriber becos of telemundo am very angry is bad I will paid nd I CNT watch anything I will call ur line u will not pick pls do something,is not fair.my iuc is 2017744473,my nos is 08068623511

  317. I don’t knw wat is happening for a month I CNT watch channel 29 nd 13,nd I subscriber becos of telemundo am very angry is bad I will paid nd I CNT watch anything I will call ur line u will not pick pls do something,is not fair

  318. Dear GOtv, I paid for my GOtv subscription on 2nd March 2017 through my mobile app. I have been debited by my bank and have also received payment acknowledgement from quikteller, but up till now my decoder have not been activated. My IUC number is 2021766651 and my phone number is 07069247145. Please act fast!

  319. Good day please i made a mistake yesterday by paying into another IUC number. the number is 462284814 instead of my own number that is 4622284817. please can the money be return back to my iuc number?

  320. I paid for gotv subsription on d 24th february dts last week friday via online banking. I paid 1800 plus 150 charge but it is yet to work. 1 Week gone now. Pls do something. IUC number is 4601889341. Tanx.

  321. I paid for my subscription since 28th February when my TV was switched on, as I speak my subscription is yet to take effect even after activating it on *288#.2022276779 IUC number. Subscription was through online bill payment which was successful. Amount N1800 plus N150 charge. Kindly assist activate subscription renewal.

  322. I paid #1800 for gotv plus today 27th Feb.but its still reading E16 error code. Pls I am tired of miltichoice attitude and treatment of Its subscribers. Kindly look into this quickly

  323. Good day, pls i don’t know what the problem is on my decoder made a recharge from one of your outlet since on Tuesday the 21/02/2017 and yet, can’t view any channel.
    I have two IUC numbers due to factory fault and after fixing it i was given a new IUC number which is 4601818585 that’s the current one and the old one that came with it is 4613367479. Pls kindly help to rectify this challenge phone number :-07030318377

  324. I subscribed via quick teller using my zenith bank online internet banking for N1200 plan today friday 24th of February 2017 at exactly 9:30 am . my UC number is 2022215203 but i mistakenly input 2022213205 as my go tv uci number . i want the mistake to be resolved. the email address i used for the payment is okulajaolawalekehinde@gmail.com and the phone is 08111766766

  325. Hi , I was using gotv plus but on Wednesday I recharged d one of 1200, till now it hasn’t been activated. My iuc number is 2019163381, lease from Wednesday that I recharged with diamondcapp it hasn’t come up.

  326. Good Aftermoon,

    Kindly restore my IUC 4620994736, i made payment since on friday last week Via Internet banking from my phone but the secrive hasn’t been restored up till now, Ref No: 02KF69903525251,

    thank you.

  327. i subscribe my gotv monthly since yestarday and the thing is not showing till date. please me to rectify the problem thanks
    iuc NO 4622525414, NAME: Onyije Innocent

  328. I just subscriber my Gotv for dat of #1800. Through skye Bank mobil app, i was sent message that the gotv sucription was successful. 11hours now yet to bé activated. The following are my details. IUC nos 2021757051 , ref nos 02pp64353720647. Pls help me out

  329. I was using Gotv lite and it has not expired but i decided to switched over to Gotv Plus yesterday which i paid (1800), through Diamond Bank mobile App, until now i have been activated. My IUC No is: 2020676954. Please kindly assist to activate my IUC no.

  330. I paid #2100 for Gotv suscription two days ago,i was sent message that the Gotv suscription was successful,through the message sender nos 2022,the ref.02JTIG354814D9434,received.my iuc nos is 2021836196,pls,help me out

  331. I just subscribed my Gotv for dat of #1800 through a friend’s firstbank mobile app.and for the past 5hours now am yet to be activated.
    The following are my details:
    IUC number:4601835889. wisdom jonah.
    Date:10th February 2017.

  332. Please GOTV kindly remove the error message on decoder, error E48-32 SEARCHING FOR SIGNAL, i was unable to enjoy any station with this error coming; only station 29 for Big Brother naija that is bit favourable. And subscription is up to date. My Name is Adeniyi A. IUC NO:- 2020762543 Phone 08038881515

  333. i made payment of 1800, 200=(#2000) through bill payment via mobile banking on 6/02/2017–zenith bank; 2088809911 but since then my chanels has not bieng activated
    IUC:4601469971
    NAME: NWAOBASI SAMUEL

  334. Gotv, you need to work on your call center as calls never go through. My IUC no is 2021872271. I have not been able to watch many channels since yesterday like CNN, Channels, Zee etc. Kindly do the needful…I hope someone works on this!

    • I recharged my gotv with 1900 on Friday 7\9\18 and have been enjoying the services until this evening when I could no longer access any channel.
      My iuc number is 2009426502.
      Pls treat as very urgent.
      Gabriel.

  335. To whom it may be concern

    I paid for 4 month today 07/02/2017 (Gotv plus ) and yet it has not scan all the station for me instead of 68 plus 4 radio , now i am seeing 32 please rescan for me here is my icu 4601525546 , i need to watch channel 29 tonight

  336. hello oyedele,
    please help me out! i subscribed to my parents gotv through quickteller application on Saturday 28th Jan, 2017. it was up, until 3days ago they called that the subscription has expired.
    here is the IUC number : 2004495766
    The transaction came from my gtbank and my money was deducted.
    Account name: olayinka bukola f

  337. Hi,I made subscription for two(2) months on the 6th of January and I have been disconnected today when my subscription has not expired.I have tried to call customer care but its not connecting.Pls kindly activate me.
    UIC no is 2018797265.
    Ogbe Onyi Ann
    08065518089

  338. Have been receiving messages that my gotv plus subscription will expire on 11/2/2017 will the due date is 20/2 /2017. it was extended bcos I was on credit. Thanks, Victor Ukoh. 2004502114. PH.

  339. Gud morning,I tried subscribing yesterday online,but I made a mistake,I paid 1800 but instead of choosing GOTV PLUS I chose GOTV lite monthly,Please my IUC NO IS:4620862962.
    PLEASE KINDLY HELP ME OUT.THANKS.

  340. I have made payment since 30th of this month I.e before my due date but to my surprise the decoder was switched off on my due date upon making payment and I tried calling the customer service but they refused to pick up the phone. So please do something about it and connect my payment to my decoder.

  341. I just paid for a good subscription online today(04/feb/2007). And the channels is still showing as if I have not subcribed..pls kindly activate.mu UIC number is (4613604179).this is the payment ref no:100111211076

  342. Please i paid my Gotv subscription on the 27th of January 2017 via first bank mobile banking app, my subscription was to expire on the 28th of January. Yesterday i was disconnected from service and i don’t know why.. I have tried calling your customer service line but no response was given. My details are as follows :
    IUC number :4623452845
    Name :Julius Oroupa
    Mobile number :07068104229

  343. I made subscription for two month on 30th Dec.2016 with iuc number: 4620977005 only to see that my subscription has expired have tried all suggested solution thru the goeazy.

  344. My name is DUREKE ozioma with IUC number 4613317696,and my phone number is 08064471912,I pay my Gotv subscription fee of 1900 on 28th of January 2017 which is same day it will expire, so to my greatest surprise, I was disconnected today 2nd February 2017 after paying my subscription fee.
    This is very bad.
    Please reconnect me now to avoid any problems.
    Thank you.

  345. I paid subscription via my mobile wallet since Sunday 22/01/2017 but yet to have account reactivated even after series of SMS and email requests.

    May I know what the problem is?

    IUC – 2020796235

  346. I paid subscription since Sunday 22/01/2017 through my mobile wallet but yet to have my account reactivated after series of sms requests etc.

    May I know what the problem is?

    IUC – 2020796235

  347. As 9ija people they do sometimes I just don’t understand, when I travel this gotv people they call and call just for me to re subscribe, for 5 days now still never see anything, customer care line no day go, msg for here, no reply na wa for 9ija oo, so 1900 no mean anything to gotv be that of, okay oo

  348. oyedele o
    My payment for subscription was done on sunday night. thru gtbank mobile banking and have been debited that same night and uptill now still showing scrambled with your E16 error code,pls restore me as soon as possible please. My IUC 4622325163,Phone number 08082659805! Pls help all effort is vain have sent a mail and call Dey kept on pit me on hold while my call card is exhausted !

    Reply

  349. My payment for subscription was done yesterday thru firstbank mobile banking and uptill now still showing scrambled with your E16 error code,pls restore me as soon as possible please. My IUC 4601575533,Phone number 08035504619

  350. Hello GOTV I am unable to watch BIG BROTHER NAIJA on my gotv after I subscribe for another month which is this month, pls gotv this is my Gotv number 2022256496 thanks

  351. Good morning gotv, I just don’t understand u people anymore, I travel they are calling me to subscribe and I did with my fcmb account, since 3days I can’t watch what I paid for,still saying not yet subscribe, I want it fix today ooo, this my IUC nums,, 4613278248

    • So my comments here is nothing, I said ve been paid to re subscribe since 4 days now and I can’t still see something to watch. Is telling me not not yet sub, so my 1,900 means nothing to GOTV abi, no problem ooo.

  352. I paid for my Gotv Sub with my mobile banking yesterday night up till now i’m unable to view any stations. My IUC No: 4620821864 and i need help urgently. Do anyone have Gotv Telephone No here?

  353. Pls I subscribed yesterday from my firsbank acct which my money 1800 was deducted from my acct please I will luv u to work on it cos it’s stil showing dat I should subscribe this is my iuc num…4613986292.

  354. My IUC number is 20222080973. I paid for one month subscription yesterday through my first bank account. But up till now its still showing scrambled. I have called you customer care but I wasn’t able to speak to your agent.pls I will be glad if this is resolved soonest

  355. I subscribed for my gotv (gotv plus) 2pm today 24th January, 2017. uptill this moment it has not been activated and the sum of #1,900 has been deducted already from my account (GTB internet banking) Quick Teller. my IUC number is 4613736258. Kindly assist. Regards.

    please this has been repeating itself severally, how do I go about it.

  356. Made suscription woth N1800 few days ago, its activated but some channels like Aljazeera, BBC, SSselect1, etc. Pls urgently restore. My IUC no is 4061662172.

  357. I subscribed for my gotv (gotv plus) yesterday 20th January, 2017. uptill this moment it has not been activated and the sum of #1,900 has been deducted already from my account (GTB internet banking) Quick Teller. my IUC number is 4613736258. Kindly assist. Regards.

  358. Gotv is actually becoming very unreliable as there are so much disappointment to their customers. when you try reaching their customer care your credit will be exhausted without getting any response, this is so annoying,
    whom ever this may concern should do the needful to keep customers on a satisfactory ground.

    i have subscription ongoing for my little girl and series of complaint has reached me at my work location from her that all the channels for children view have not been showing showing for some days now, please let the little girl enjoy her cable GOTV or you are telling us to opt out. (IUC 2019020013)please this is urgent.

  359. My name is Gandonu Sodiq Abiodun with the IUC no 2019123873.
    I have subscribed to the gotv 1,800 monthly package for the past 9 hrs now and the channels are not yet viewable up to this hour 11:37 pm.
    Pls, endeavor to be helpful in time.

  360. my name is Dr fredrick charles i just recharge my gotv today the 19/01/2017 since 5hrs ago and is not working and my iuc number is 202852666. plz do something.
    Thanks

  361. Dear Gotv Customer care,

    Please i subscribed for GOTV PLUS 1, 800 yesterday 17th January 2017 aroud 10:30pm but i could not view all the stations, except the once i could view when i subscribe for 1, 200. Please reconnect me to Gotv Plus platform. My UIC Number is 2022484254. Thanks

  362. I made a payment of #1,800 through mobile banking to my gotv account 4613674397 and i was debited but uptill not now my gotv account yet to be active. Kindly help me rectify that.

  363. GOTV Customer Care,

    Please, kindly connect me. I have paid for my subscription on Friday 13th April, 2017 at about after 5pm. I paid N1,800 online for one month subscription but I have not been connected till today Tuesday 17th April 10am. Please, my IUC Number is 4613150701. Connect me please.

    Thank you.

  364. Hello Gotv i reacharg my gotv and is not working and on my screen tv it has been showing E16 error,i have tried to clear it via the self service but to no avail.here is my IUC 2021928851

  365. Dear Sir/ma

    I have a problem about my Gotv. it is working through out last week but this week it just stop working and it normally display no signal and my sub is not yet finished.

    I want you to help resolve the problem.

    pls I want you to get back to me as soon as possible

    Thanks.

  366. IUC 4601620738 which via Mobile transaction, I subscribed N1,800 as at last week Tue but was loaded the packages for N400.
    Pls rectify and do the proper placement.

    Thanks!

  367. I try used parental code on some of my channels because of my kids,
    Now I can’t watch those channels again why?.
    Whle trying to access the channels, a write-up I see is (PIN BLOCK, CONTACT CUSTOMER CARE).
    Please help, my IUC number 2022564811

  368. Gotv has become nyama-nyama these days. Some days we stay for several hours without signal. Worst of all one can be watching a particular channel and the next minute it becomes an invalid channel in the middle of an interesting program. It is so so embarrassing

  369. I paid through my mobile banking app since 30/12/16 and till now is not working. Kindly assist and advice.

    IUC: 2020986215

    PYMT REF:101402126054
    AMOUNT: 400
    DATE: 12/30/2016
    TIME:17:36:52

    Regards
    Joshua

  370. My IUC no is 4622416038. My displeasure of recent with Gotv is that it freezes at 8pm in the last few day. With attempt at rebooting, some favourites channels disappeared despites the full bouquet subscription. This is annoying.

  371. IUC No: 2003658338

    My Gotv have been showing this error message for the past two weeks now. E48-32 searching for signal.
    Sometimes it will search then show for 2minutes only then the error code will appear.
    My antenna is very much ok and is high too.
    Please kindly login all my details i sent to you above. And rectify the issue in earnest. And direct me on what next i should do thanks.
    Waiting for your reply in anticipation. Please treat urgently because i can’t seem to enjoy my subscription.
    Thanks yours Godstime Anyanwu
    God bless you. Happy New Year!

  372. Pls I loaded my gotv subscription online this morning but it has not been activated.pls kindly assist on this issue my iuc no is 2009574280. I recharged on Jan 5th 2017 .

  373. Steven otokola, my subscription expired on 4th, jan 2017 and renewed it on 4/1/2017 through quickteller for N1900, but my gotv decoder has not been reactivated IUC:2002985330. Gotv Ref:999971542586.

  374. Hi,

    I subscribed for gotv plus of #1900 on the 3rd January 2017 with my gtb mobile app. My account has been debited but am yet to access my channels. Kindly here rectify this anomaly, my IUC number is 2015996026. Thanks.

  375. Hi,

    I subscribed for gotv access via my first bank mobile application on my phone and made a payment of #1900 on 2nd January, 2017 while have received the debt alert from the bank and payment confirmation from gotv, yet am unable to have access to all channels. Here is my IUC number 4613723963.
    Your quick response to rectify this issue will be highly appreciated as I have tried your initial reset troubleshooting code (4688) with all efforts proven abortive

  376. I paid 1200 through my Union back account on, 31/12/2016 and it worked till 1/1/2017 and it stopped working (showing E16 error) till present
    . My IUC number is 2021816371.

  377. Hi,
    I subscribed for for gotv access via FBN online mobile banking with a sum of #1900, while have received the alert deduction from quick Teller and confirmation from gotv am yet to have access to the channel. Here is my IUC number 4613723933. S

  378. kindly assist to solve my issue, i was was debited #1,800 for one month subscription, all the foreign channels are not showing. this was done last night. i dont know the problem.pls solve from your end.
    IUC NO;4613146553
    Name;David okereafor

  379. I made payment for Gotv lite this afternoon but I received a message that I have 1400 Naira balance to watch my favorite programs. Please kindly activate Gotv lite option for me. Thanks.
    My IUC Number is 2020707473.
    Olusegun Fabiyi

  380. Please kindly rectify this urgent fault. I paid for subscription of my gotv with the use of my atm and the bank has already debited my account. Still now i got no text or confirmation that my GOtv was successfully activated. I will be grateful if this fault be rectify.thank My no 08026551474 IUC no is 4620883323

  381. I subscribed for my gotv via Access bank mobile app on 25/12/2016 at about 11pm. my N19000 has been deducted but the channels are still scrambled. my IUC number is 2022113639. please kindly do something about it.

  382. Please I recharger my GOTV this morning through my Diamond bank mobile app and uptill now is not connected, my IUC number is 4613633437.please connect soonest.

  383. please i subscribed my gotv decorder yesterday thats 24-12 -2016 through quickteller and i mistakenly sent it twice i got a bank alert that i was billed twice can u please reverse one of the payment my iuc number is 2021871320 and the funniest thing is the channels are not showing am still getting an E16 error message….

  384. I mistakenly paid #18,000 instead of #1800 into the account of IUC 4613307353, for one month subscription tonight, 23/12/2016. Kindly find a means of refunding my balance.
    Also, reactivate the account please. Thank you.

    • I try to subscribe yesterday 11/04/2019 and since yesterday I couldn’t access my account and my money was not deducted from my bank account and I got a message that my due date is 11/5/2019. Pls kindly help to resolve this.

  385. pls what is the problem with my payment i made to you people, you are holding my money and my cable is not working why. and is like your office at St. michael Aba Abia State where i made the payment collected the money without crediting me for two months subscription that i paid why. i need my money or you credit me thanks.

  386. I subscribed 2months for my gotv IUC 20191006063 a week ago through online payment. Am surprise that my family called me this morning reporting that the channels have been scrambled. Please check and restore service immediately.

  387. pls the message i sent to you about the money i paid for two months subscription which you credited only one month has not been retified up till now. and i want to know about it or you refund me my balance since you people called me that you are doing promo with a discount of #900 for two months. pls reconnect me back or you refund me my balance.

  388. I subscribed for 2 months for my gotv IUC 2019006063 last week through online payment. Am surprise that my family call me now that de channels are scrambled. Please check and restore service.

  389. pls i got a call last month Nov. that my gotv cable will be expiring on the 18th Nov. 2016, i should pay before the 18th Nov. 2016 that i should pay #2700 which i did and last weekend i got another message that my cable will be expiring on 18th Dec. 2016. which do have removed and it shows that my account was not credited with the two months subscription. my IUC No. is 2019183298. pls kindly reconnect me back thanks.

  390. I removed my decoder from its antenna some days ago and i fixed back the antenna cable today but there has been no signal. I have tried re scanning, I have tried first time installation but there is still no signal. Pls what do I do? My iuc no is 2017120962.

  391. i subscribed my gotv on my phone on 4-12-2016. i subscribed the full package but can only acess few of the channel. cant acesss zee world ,cnn movile zone and other kiddies chanel. pls i need someone to retifcy it. my iuc number is 2020969208

  392. My husband recharged our gotv yesterday afternoon but its not working till now,what is the problem pls,IUC number is 2009365900,pls check what the problem is thank u

  393. Pls admin my gotv channels is only giving me 27 channels since friday kindly help me to reset bcos have tried to reset n auto scan it overhere several times still d same.iuc number is 2020730640

  394. I made subscription payment yesterday 9/12/2016 for myGotv for one month but my account was not activated. I am not sure if it has been activated now because I am not in the house and you would have closed before I return home to check. please help activate if it is yet to be activated. My IOC No is 4613390686. My phone Nos are 08086201958)07038409534

  395. Pls what’s goin on with GOtv service dis Dec again? Is it every year I should be complainin same thing?
    I suscribed yesterday,it shows for just 15min,before PHCN seize the light ever since they brought it back it refuse to scan and no channels found
    IUC 2019184033,pls,pls nd pls I need to watch DOVE Tv today

  396. I just subscribed for my go tv after some few month,unfortunately when I put it on,,when it brings in the green light the go tv logo comes on,, then after some seconds it go backs to the red sign I keep tryin the on and off button but it doesnt bring the green back.. Please whats wrong??

  397. Hello my name is sogo adeodu abayomi,i received a text message in the month of july that if rechaged for three months july,August,and september 2016.i will be giving octmober free.no free month giving at all up till now have been recharging no message for that uptill now,my IUC NO 2009615139

  398. I subscribed my got via my mobile phone on 6/12/2016 just for one month and I discovered that 3;600 was deducted from my first bank account instead of 1800 for one month pls kindly refund my money my IUC number is 4613484557

  399. Hello gotv I made a subscribtion through my mobile phone on 6/12/16 just for one month and I discovered ithat it was two month fee that was deducted from my bank account instead of one month pls kindly refund my money my IUC number is 4613483557

  400. I am Edward Oyekan, I subscribed for my gotv plus some days back and I noticed most of the channels re missing -iuc 2020847366-. It’s a big issue for you guys I ve seen series of such complaints above same as mine, it’s a shame on you guys that you re more down the way to being standard. we appeal to you let us at least enjoy what we pay for

  401. Hello my name is Edobor Osoh from Nigeria I subscribed for GOTV for my kids for over 4 days and they have not been able to watch their favorite channels the E-16 error code keeps coming on. I am rather disappointed that I actually subscribed, four days without enjoting anything. This is corruption! not in my country!. Please this should be sorted out as soon as possible my IUC number is 4613846100. Thank you.

  402. Please I just bought gotv last month in trad-fer,and since last week I av been having problems with my station by not showing even if it show it Will be telling me weak signal. I av change d Antenna outside to almost 10 different side of my Houses still yet it still dat same weak signal am seeing please gotv I need your help. My IUC 4623329292.please I just need u to help me out. Tns and God bless.

  403. Pls,i don’t understand what is going on wt gotv stations now,i recheaged for 2 customers been a pocketmoni agent they are complainig bitterly now, dat it didn’t show and they refused to pay my money pls any problem with you people.

  404. Guday sir/ma….my name is officer y sule.
    I v an issue wit my gotv…i did subscription last week on my gotv and discovered dat some of my stations are not showing…..station like AIT, EMMANUEL TV, ITV BENIN,SUNDCITY,SOME MAGICV ALSO VNAISH,YORUBA AFRICA MAGIC IS NOT ALSO DERE…..JUST TO MENTION A FEW……
    HERE IS IU NO….4601443530…..
    PLS ..DSTV..OR GOTV SHOULD DO SOMETIN ABT IT AS SOON AS POSSIBLE….AM NOT HAPPY ABT THE SITUATIONS …..

  405. I paid for my gotv but am unable to watch my favourable channels for the past four days, the E16 still appears and i should pay again i don’t understand gotv should help me out cos am missing what i paid for.my iuc number is 2019188842

  406. I paid for my gotv but am unable to watch my favourable channels for the past four days, the E16 still appears and i should pay again i don’t understand gotv should help me out cos am missing what i paid for.

  407. Gotv WATS up with ur channels? Just 10 channels showing.. Even the 10 channels showing isn’t clear This is very annoying, after paying for a whole month we can’t watch our favourite program. This has been going on since
    Tuesday.. It’s really annoying.

  408. Hello.. Just played for gOt subscription online dis afternoon and the payment was successful..
    Just 6 channels are showing instead of 40. I’m on Gotv plus.. Please rectify the problem. Thanks.

  409. Hello gotv, some quite sometime I haven’t subscribed only for me to subscribe now & all I can get is 42 stations instead of 59 all d cartoon stations are gone. This is not encouraging at all and I am thinking of other options.please rectify immediately otherwise this would be my last subscription. I am on gotv plus, my iuc number is 2005094625

  410. pls,i dont know why you won’t give enough free stations outside NTA int’l. I mean that one can still be watching a number of stations when he could subscribe. pls,help.

  411. my name is Chidera pls I subscribed my gotv online true diamond bank mobile app and my account has Ben deducted sense on Monday 7- 11-2016 still naw now activate iuc 4613115910

  412. hello my names are ogunrinde korede i loaded my card since 3 days ago and yet this shit refused to come up and there are some of my programmes i need to view…but why???? iu 4601547520

  413. My name is Adeeko isubscribe for 3 months GOTV light last week an I coul not view it since then. I have tried e16 code and *288#, called their Gsm lines with email address no way.
    Gotv, you are scammers and concenedabout our Money. I am going destroy this decoder by Saturday if not ectified. IUC 4613751873

  414. I don’t knew wat going on,I be only 1, channels on my decoder,all favorites channel zee world n co gone,iuc number 2019438941,wat d need of subscribing wen we can’t enjoy it.

  415. Hello. I am Makinde Eniola Olaniyi, on the 30th of October around 9am i helped MR. MURPHYSAT to pay for his gotv package[gotv lite] and his IUC NO. Is 2018775806. I used gt mobile banking application and i followed the processes.
    During the transactions i made a mistake by changing the amount of gotv lite(400) to 1200. And the transaction was successful but the channels were not showing.
    Later in the night we waited for the channels to show but no response.
    So i used my gt mobile app again and i did the transaction the right way. And immediately the channels started opening.
    So my question is that the first transaction seems to be untraceable, when i called GOTV costumer care, the balance inside MR. MURPHYSAT GOTV account [2018775806] is still for the second transaction. How can we get the 1200 back or can we extend it for next month subscription?
    The transaction details for the unsuccessful transaction is attached below.
    And my Bank detail is
    ACCT NAME: ENIOLA MAKINDE
    BANK NAME : GTBANK
    ACCT NO : 0119700768
    ACCT TYPE : SAVINGS.
    Thanks…

  416. My decoder is nt showing all d station i don’t no y just pay in on 29th of dis month pls try ad check it 4 me am missing my zee word dis is my iuc no 4620859417

  417. Hello Gotv I have been calling your office line to complain about my Station not updating preparly instead of 58 am only getting 7 my Inc number is and the name on it is fabian please I will be happy if it is resolved 4613163169

  418. Pls I beg u people in gods NAME how can I buy GOTV and will not enjoy it pls this why am commenting so u can HELP me am from IMO state in isiala mbano. My cousin sister have been using GOTV over 1year now in my village all the stations shows no complain at all then LAST months we were watching our favourite station been channel 25 suddenly it wipe out not only THAT even other important stations so I decided to buy new ONE for my self thought since is NEW all THE station will appear but Still no today is making it 3weeks I bought new GOTV pls HELP me OUT u can remove all channels but live 25 for me pls 4623599740

    • l paid for subscription yesterday but the e16 continue to appear. I ve tried 288 but keep showing that my decoder is not reset. please wat can I do? 2003034334

  419. Hello, I made a subscription payment for my Gotv on 27th October 2016 and it is sad to note that I have been denied access to almost all the channels I paid for. This is not only sad but dubious. My Gotv no is 4622392749 and amount paid is #2,000. My phone number is 08033209400 . I need this to be resolved immediately and apology tendered because this is intentional. If I do not hear from you within the next two days, I have no option than to go on social media and television to address my concern. Regards

  420. Hello gotv I just subscribe my gotv yesterday night the morning dey are telling me that the decoder is not enabled for this channel. It may be that ur account has been suspended. Pls contact the gotv call centre for assistance. This is my IUC NUMBER 4622565420.

  421. I paid 1800naira on 4 th of October 2016. and my payment is not effective by your company. my iuc number is 2019405310 my name is Femi Momoh. phone number is 08062984033

  422. I SUBSCRIBED YESTERDAY FOR LITE N400, BUT NOTHING IS SHOWING EXCEPT YOUR ADVERTS AND INSTRUCTIONAL VIDES. PLEASE HELP ME EFFECT ALL THE NEEDFUL. THIS WILL INFLUENCE MY DECISION ON GOTV.. THANKS FOR YOUR PROMPT ACTIONS.

    MY IUC NO. 4613813254
    MY MOBILE NO. 08034027467

  423. I try paying with my account but the network was kinda bad, I try and tried now the money on my account is gone, please am begging u to refund my money back to my account, am only paying for one month, my iuc, 4613475431;;””my account number, 0693141677. Festus faith access bank,

  424. Hy,pls I subscribe on d 27th of September and d subscription suppose to expire on the 27th of October…. bt it expire today on the 22nd if October, 2020737942

  425. Good day, I am Solomon Ugochukwu from Nigeria. the number of channels my decoder now receives has reduced to only 24. I have adjusted my antenna I have done rescan yet it’s not going back. my iuc 2022305565

  426. Good day gotv, here is to express my displeasure in what I termed fake and misinformation about your service. you earlier told your customers since May/June that who so ever paid his/her monthly bills till October will be rewarded with one month subscription which to me I am more than qualified to be rewarded. but very unfortunate you failed in your promise and you couldn’t remind me me according to your tradition on monthly basis which to me I felt it was a tactics to dodge the reward you earlier promise.
    this is just for your information and amendment as I have proceeded to pay for my bills.

  427. Hello since 4days ago i notice out of 53 channels reduce to 29 channels. I made a new subcription today and am still having the same errors. All the lovely channels i used to watch has dissapear. Pls i want a solution to this. Because the channels that always make me to subcribe has all dissapear. My iu no is 4613131769

  428. my names are George Mbugua from Kenya.Since somewhere in june i had been receiving texts that if i paid my subscription in time till september,id be given october free subscription.Now i am being reminded to pay again.was this a con game?,my iuc number is 2017047476

  429. Hello my name is Rakpo ambassador Tega I bought my gotv set on Friday 14 October 2016 I have follow all the given instructions on how to connect my gotv hope till now I have been unable to use it keeps showing searching for signal. Plz help me resolve it my iu 2028856025 thanks

  430. But it seems nobody is responding to this messages. I subscribed my Gotv yesterday and up till this night of following day am still having E16 Service is currently scrambled. Is this fair? My IUC number is 2022015313. Please resolve this problem oooo because is discouraging

  431. Hi. My name is Nwokedi Anthony. I recharged through mobile banking and up till now, I haven’t seen anything showing on my screen. Here is my ICU number: 4613177080. I need something to be done asap.

  432. Sometime July, 2016 I received and SMS informing that when I recharge between July and September I will be given bonus free for October 2016. My last subscription expired on the 7th October, 2016 and I write this letter no bonus is been enjoy by me.
    My prayer is for Gotv to please allow me to enjoy the said bonus.

    Thank you for your prompt action.

    IUC NO: 4613462595
    I. PHILIP

  433. my IUC number is 2004361585, i received an SMS on the 5th of this month from you saying my OCTOBER subscription is free yet my all my channels are scrambled. why given me fake promo?
    please let me hear from u. Thank u

  434. Plz help me I paid yesterday via mobile banking up till nw my decoder is till showing..E16-service is currently scrambled here is my iuc number 2019002995 my surn name is richard tnkx

  435. Pls I subscribed since yesterday through online banking but it’s not working.
    Help me to reset. Iuc is 4623115883
    I tried calling the customer center but I was told that the iûc number is invalid.
    Pls help
    Odunayo Esther 4623115883 Lagos 09099332420

  436. sir, I wanted to subscribed to my account yesterday evening and I made mistake with my IUC number. instead of 2019134675, (1094253675077) i recharged another IUC 2019134645 ( 1094553674502) with 1800.
    please I will be very grateful if you can reverse the sum and use it to credit my account.
    08036789665

  437. My IUC number 4613385203 I have active for the last 3 month just to get October free on you guys only for me to be cut of dis morning. Gotv you guys should restore me back please.

  438. my name is babatunde my Gotv is not loading and I go to ur nearest ur maketer’s office he said he go to office and he told me to go and bring #2,000 and give me another one. what can I do with it?

  439. I have been recharging my decoder for the 3month promo I received a text message that I was given the October free but I was disconnected and your costumer care line is not going through please do something about it

  440. I don”t understand what is happening with GOtv. I hope its not a means of deceiving some of us? You brought up a promotion that if we recharge for three months without disconnection from July to Sept, October will be free subscription. Yesterday i got a text message congratulating me for being on for three months. Just this evening i have been deactivated without any notice. My IUC no is 4613841329. Please, re-connect me back to GOtv.

  441. Gd day, I got this message and up till now, I am still disconnected with error message. Dear customer, you have been rewarded with one month for keeping your GOtv continuously active till Sept 30. Thank you for your loyalty. My name is Rasaki Jimoh with IUC no 4601563045. Thanks

  442. I subscribed from july 18 to September 30, I got a message that my October is free but am disconnected right now. my iuc no is 4613178092. please rectify this problem as soon as possible because am missing my programs. thanks

  443. good afternoon my name is Tunde Mathew olorunfemi nand my I U C number is 2020653354.on the 31st September 2016 I subscribed through my GTBank account and I was debited N9,500 as against the N1,900.pls I need it rectify today .

  444. My iuc no is 4622534923. I have been connected 3months prior to October in order to get free October on us.but to my surprise I have been disconnected 3/10/16. Please help resolve this asap

  445. My iuc no is 2019552375. I have been connected 3months prior to October in order to get free October on us.but to my surprise I have been disconnected 2/10/16. Please help resolve this asap

  446. What is happening GOTV I subscribe since early this morning and til now I ‘ve not been connected my children can’t watch thier cartoon anymore pls help oooo in the name of GOD my IUC number is 2019541985

  447. I was told that if I should made payment from July to September I will get October free, which I did. I don’t understand why GOTV keep telling me that my subscription will soon expire. I should pay for October. Pls give me my October free am ur regular customer. Check my IUC no. 2009375933

    • my name is Yusuf Shittu. I recharged from July to September in order to get free October but now I have been disconnected. pls rectify this…..my Iuc number is 4622517567. tx

  448. Good afternoon, my name is Fagbemi Jide, I subscribe to GoTV since yesterday night and up till now I have not been connected. This is indeed bad and annoying. My IUC no is 2018826129.

  449. I can’t understand what is happening, for about one week now i am unable to watch my GOtv, if switched on it will take up to 45mins to load and it will revert back and show the red light only for it to restart again. My iuc number 2003662977 i am disappointed.

  450. Please I am Onyebuchi Okafor by name with IUC no 2014118343. I paid through my first mobile account this morning by 2 am. up till now, I ve not been connected. It’s frustrating

  451. My name is Igwe Leo. I subscribed to gotv lite for 3months at #1050.00 on 21st September, at 3pm from agent 023bkl, I received the confirmation but have not been connected. confirmation number is 57634286. it is getting frustrating. My IUC number 4601782041. Please do something. Thank you

  452. On the 17 of September I made a payment of 1800 through my mobile banking wit d IUC no 4613339974 up till now gotv has not activated my subscription. Plz I’m appealing that u rectify d fault and activate d subscription, also in addition extra days should be added ooooooo cause if u unsubscribed my decoder when time no reach I go remind Unah oooooo.

  453. Good afternoon…
    my name is Emeka,plsi tried recharging my gotv through my online banking application, I made payment for the one of ngn1200 and the one of ngn600 to complete it ngn1800 monthly subscription as usual but its still not recharged.
    Please could you help me to rectify it,my iuc number is 4613829747.
    Thanks.

  454. My name is ayoola oluwasegun, I paid into wrong account since Sunday dey ask me to send d payment notification and my I’d card with d wrong and d correct IUC. Hv send all but my my account is nt activated.

  455. my GOTV only show two channel, that is services 202 and 205 since yesterday after many time attempted to scans, so am just discourage. last two week it was error today channel

  456. I can not understand what is happening because i have paid for my Gotv and up still now it has not come up and i have sent a mail b4 now and no way please you guyz should let me know because i am not happy anymore okay and here is my name and my IUC number……….. Name Francis Egbujorh Iuc number is 2005117875

  457. I subscribed my gotv dis morning using IUC Number 2022411828,d payment was made to one ONYII in Umahia office No 42 Azikiwe Road umuahia Abia state,till now my decoder has not come up.Pls I want it rectified From Mr Samuel Okhuarobo

  458. Good day, please I paid for my subscription in d bank and my decoder IUC number is 4622473320 and my stations are still scrambled. Please do something I beg you. Thank you

  459. Please, i made a payment of #1800 for GoTV Plus today (07/09/2016) through QUICKTELLER INTERNET INTERFACE for subscription with IUC Number 4613736258, but uptill this moment I’ve not been activated. I would be glad if something can be done on this.

    regards.

  460. I subscribed full bouquet on Monday but to my surprise non of the stations is showing by this morning, I’ve called your customer care line but no one picked. My IUC number is, 4613858322
    Pls, fix this asap.

  461. I subscribed full bouquet on Monday but to my surprise non of the stations is showing by this morning, I’ve called your customer care line but no one picked. My IUC number is, 4613858322
    Pls, fix this asap.

  462. please kindly activate my go tv i paid yesterday through quick teller and uptil now is still showing scrambled. pls my I U C NUMBER is 4601854659. my name is chigozie henshel. my number is 08035379398.

  463. Gotv, i have tried to subscibe on line but it has not been through. You have even generated a reciept to that trasaction on decorder: 4622299996 (Bitrus Solomon).
    I called your customer care line and all you kept doing was to advitize your product while i settle the bills, is that fair?
    Why the uneccessary talk and adverts for someone who already is not happy with the product? Customer care services are suppose to be free in the first place, now you make customers waste money necessarily. And i notice you keep referring cases back to nearest centres, why did you start the on line stuff when you have not adequetly prepare for it?
    I have raised a number of issues here and waiting for your sincere response.

  464. Shokunle
    pls i can no longer secure any channel on my gotv again for past 18days now. All the necessary procedure been giving to me by Gotv costomer care service to carried out, av done it , still yet all prove abortive. My.
    IUC Number 4613325200. Gotv pls do something

  465. I paid through my access internet banking on thursday,18th of august 2016.i’m yet to enjoy the service being paid for and it is showing E16 service is currently scrambled that my subsciption has expired.my iuc is 2009376933.pls kindly do d needful.

  466. Please kindly add Supersport3 to your bouquet. It annoying and embarrassing when interesting matches are being played and you leave GOTV in your house to go watch in a friend’s house who has another TV.

  467. please when is your network going to be active in ore town,ondo state. i just relocated and discover gotv network isn’t working here. it’s been like hell,please reply. many thanks

  468. Pls I subscribed through my access bank online banking application to the iuc num..4613829747.
    money has been debited from my bank account but the decoder is yet to subscribe since then.
    Could you please help me to rectify it.

  469. I renewed my subscription via my mobile banking and my Gotv account is inactive,#1900 kindly resolve this issue for me, my iuc no: 2022289228, contact number, 08107025701, thanks and God bless you.

    • Joy
      I subscribe today through my mobile banking #1,950 and up till now its showing me scramble what’s happening pls my iuc 2028601842 connect me pls thanks.

  470. I make a payment through my stb ibtc bank account on the 3rd till date it hasn’t come up the TV channels are not showing and I have been to my bank to sort it out till yet is not coming up still please I kindly need a help please.
    my iuc number is 4613965324

    • i subscribed my gotv today @ about 10:46 via u-mobil with detail
      vc/umob nig/bpt/11708293/1002455113/gotv and is not yet connected,
      pls kindly assist me. MY IUC NO.4601517663

  471. I subscribed to my gotv on 6th August in the morning for 1800 plan in your website viia golabal pay but yet to be activated Pls kindly attend to my issue. My IUC no is 4613119066

  472. I paid subscription at poyen in warri. When I switched on my decoder I saw E16-4. The smart card is not enabled for this channel. Please assist me. My pin is 10210284500.

  473. I just paid for my gotv subscription via quickteller like i always do, and it hasn’t been activated yet.pls hElphinstone me rectify it as soon as u can.thanks. iuc number 4613641466

  474. Pls I just paid this morning for got plus 1900 and have not been connected.IUC 2022036252. Also my remote doesn’t not change channels,the volume works.I can change channels only when I bring up the TV guide.the p option doesn’t change the channel but it shows that it is working because the green light blinks.help

  475. HI friend, I was going through the same issue. Can’t change channels but later I got a way of changing it but didn’t get all the channels as it use to be, this is how I use it. Once you decoder is on to the gotv channel, turn if off from the remote and on it back from the same remote, press the tv gaurd botton it will take you to the Chanel’s to pick which to watch. I hope this works for you cos its working for me

  476. last night I paid for gotv plus N1900 online up till now it hasn’t been activated here is the decoder number 4613025309 please kindly active it as soon as possible

  477. I paid #1800 early this week and my decoder was activated but after two days I received a signal that my subscription has expired, please what’s happening? This is my iuc number 2028635498

  478. Good morning, gotv, please am facing a challenge on my gotv, I make my payment to quick teller yesterday till now my gotv is has not come up, here is my iuc no, 2022414793, name John shola, this is the quick teller transaction reference ( GoTV payment of NGN 1,500.00 for 2022414793 was successful. REF: 999998599294 27/07/2016, TIME 11:43) please I need quick response thanks.
    John shola

  479. Hello! I’m not getting any channels it’s scanning and not bringing up chanels even 100 doesn’t show! Please look into it as its so upsetting the iuc number is 4601619718

  480. My GoTV can’t scan and i don’t have a single channel plus nothing is showing pls i need help… IUC number 4613359067,pls help me retrieve all my channels because they have disappeared

  481. please help for the past one week my got channels suddenly changed from what it use to show to something I can’t even describe, the channels are only 10 now and its only written service 1 to whatever and the titles of the movies written here does not correspond with with is showing. pls help me bring it back to normal my iuc number is 4620836423. Thanks

  482. Henry Alimi 08034338689 subscribed my Gotv with ICU no: 2022378152 in March and April 2016 for 2 months through Eastland General Services Ltd
    in Akwa Ibom sTate the sum of N3,600,I recharged again on 15/07/2016 N1,800 uptil today i have not been activated. Please, I will be happy if you look into my account with you and activate me as i have approached Eastland General Service Ltd they told me is from Gotv. Please help me.

  483. After closing for the day and trying to relax at home by watching gotv,the network is really annoying and terrible. Please kindly find a solution to the network.My IUC number is 4601844117

  484. pastor taiwo

    i have subcribed for like 3weeks now, but the network is so frustrating, please kindly help me to rectify it with immediate effect, now that my children are on holiday, my iuc number is 2009513145. thanks

  485. pastor taiwo

    i have subcribed for like 3weeks now, but the network is so frustrating day by day, please kindly help me to rectify it with immediate effect, now that my children are on holiday. thanks

  486. I subscribed my Gotv with ICU no 4622416541 on the 17/06/2016 through my unity bank Mobile App. The sum of #1800 was charged but my subscription was not updated with the recharge. After 3 days I waited with out the recharge I had to recharge again through Diamond Bank mobile app which was successful. Uphill today the one of unity have not been updated or my money refunded. Please I will be happy if you look into my account with you and recharge me as I have approach unity bank and was told that the Issue is from Gotv. Hope to hear from you.

  487. Feeling bad since Friday I can’t watch anything on GOtv cable,FRAUDSTERS..since you people refuse to rectify the problem #1800 its not small money

    • Good day I try to recharge my got but.i try it on mobile banking but it failed I try it two times it debited my account.pls help me to resolve this.the icu number is 4613680275.

  488. Oyekunle Eyitayo folake,07030290900,I recharge my Gotv today,unable to search for signal my IUC number 2019 3809 70. pls help me rectify the fault.

  489. I want u to take dat mail showing on my screen cos i can’t watch anything with dat mail showing. Take it off or i will stop using Gotv. I paid money and i can not watch what i paid for bcos of one useless mail u guys sent blocking my screen. Iuc 4613859313

  490. please i am not happy that i subcribe for one month and it keep telling me no channel found or E48-32 if u can not resolve this let me know so i will trow it away hear is my iuc number 2020727347 pls help and restore now

  491. I subscribe my gotv on the 9th of July 18000 two times on diamond mobile app ,my gotv can not display IUC 2028603787,please help to restore

  492. Please I have paid my subscription for this Month, and up till my TV is showing no signal. Help check the system, so that I will be able to watch the film IUC NO IS 2021808891

  493. Pls GOtv Nigeria, My Name is shola.. Pls I would like
    to Register and be an AGENT for GOTV sales and
    Registration.. Pls I need procedure and
    enlightenment on how to achieve dis Through
    multichoich GOtv Company directly.. Pls I don’t want
    to be duped or fraud o

    My contact is… 08165356261

    Pls it is urgent oooo…..

  494. Pls GOtv Nigeria, My Name is shola.. Pls I would like
    to Register and be an AGENT for GOTV sales and
    Registration.. Pls I need procedure and
    enlightenment on how to achieve dis Through
    multichoich GOtv Company directly.. Pls I don’t want
    to be duped or fraud o

    My contact is… 08165356261

    Pls it is urgent oooo…..

  495. Since yesterday, I am having 24 channels instead of 56. I cannot watch the blitz telemundo even tvc news. I can afford to lose that today again. Pls do something. IUC no: 4613980000

  496. GoTV service is very poor since yesterday only 24 channels are showing and they don’t think they should do something about it, what is the need of subscribing then, I think I will start using another decoder, I can’t be wasting my money for low customer service,……..

  497. Infact this is a breach of contract. No any notification am gonna sue you guys for this. My favourite channel Zeeworld is missing how do I recover the episode I missed now?

  498. Hi GOtv I subcribed my gotv this evening some channels showed but Zeeword nd telemundo and so many other channels didn’t comeup or appear.pls help me cos dis two channels are important to me.this my IUC number,
    4613822319

  499. hi Gotv, my decoder has refused to connect I subscribed online through my firstmobile 1,200 today. My IUC Number is 4623342208: Please help fix this ASAP. THANKS

  500. My zee world is not showing on my goTV channel list. Please help me I want to watch zee world. I don’t wanna Miss Krishi and Saloni replay.
    My IUC number is 2021810305.

  501. I hate this gotv bcos ur services are very poor, u we paid for a subscription but u wouldn’t be able to watch it, at times u will found only 10 chennals this is very bad.. Today I can’t watch zee world bcos d chennal 25 is not there. Pls keep it up with ur bad work and loss ur customers thank u. Lilian

  502. pls I subscribe through my UBA mobile since last week yet I have not watched a Chanel since then please help fix it. my ICU 4613973929

  503. Pls Gotv I made1800 payment online 3hrs ago & it hasn’t being reconnected up til now. Pls do something about it , iuc number is 2019434797 & receipt no is 51375426

  504. Gotv oooo…
    Please, I subscribed for 1800 plan yesterday and up till this moment it hasn’t activated.
    I have even received a confirmation text.
    This isn’t nice @ all as this is more than 5 times it has happened to me
    My iuc number is: 2017417460
    My phone numb is: 08099448310
    Please kindly attend to it ASAP!!!

  505. I paid through my Diamond bank online four hours ago to this moment nothing is showing.My iuc number is 4613479930. Evev the self care ir showing error.Please do something. My family is in high xpectation. Thank you

  506. Pls I subscribed through mobile bank on my phone today to my gotv pin 2022038127,, but I was debted 3800 instead of normal 1900 pls help me to check the expiration date may be the bill us for two months

  507. Lost more 5 channels in gotv even the children program, what’s happening? I hope there won’t charges for lack of performance, you better fix it up fast.

  508. Please I made Gotv subscription of 1200 via Qiuckteller on ATM machine and i have recieved message from quickteller that my payment was successful on my iuc number but all the channels are still scrambled since yesterday. Pls help me to do something about it my iuc number is 4613951650, my phone number is 08060831227

    • Please i made Gotv subscription 10/6/2016 on mobile phone 1800 some of the Charles are not open Iuc number is 2022237785 contact number 08068873541 please help,

  509. Gotv I made payment to subscribe for the month, till I write I have not been able to enjoy the service I paid for and the month is run out. The signal quality is 100% poor. My location is MOWE under obafemi owode LGA. My system code is 2014245007.

  510. Gotv i made payment yesterday via my FCMB mobile banking and my service is yet to be restored back please do something asap because my little boy is giving me problem because he want to watch cartoon.. my IUC number is 4613116996

  511. I made payment via quickteller yesterday and my service is yet to be restore till now. Please do something now. This is my IUC NUMBER : 4601606598.

  512. I made a payment via Internet banking platform but I made a mistake in the IUC number, I inputed 20192443823 instead of the 10digit 2019243823,I have been debited and it’s not showing, number 08025850051

  513. Since last year I bought this gotv , it have been working well, but all of a sudden, it started writing searching for network, error code, always cracking,sometimes it will not show at all, am getting tired of it, please kindly fix it, iuc number 4613423409

  514. Hello gotv, i paid online via internet banking, no response, no reply as per confirmation of my payment, yet 3900 have being deducted from my account, my iuc # 4601565705 and my phone # 08037025430. Please kindly retify this issue, i am fed up

  515. Hello gotv, i paid online via internet banking, no response, no reply as per confirmation of my payment, yet 3900 have being deducted from my account, my iuc # 4601565705 and my phone # 08037025430. Please kindly retify this issue, i am fed up

  516. Hello gotv, I just subscribed now pls connect me fast and pls I need gotv to always send me sms informing me of d expiry date dis is my number 08060684048 and my iuc number is 4613158813

  517. Hello gotv, I just subscribed now pls connect me fast and pls I need gotv to always send me sms informing me of d expiry date dis is my number 08060684048

  518. My account is still down since i recharge yesterday. But i va receive some message that the says that the payment has be received my decoder has been activated. But up till now i cant view any programs. This is my Iuc number : 4613620198

  519. i recharge with a card 1800 on d 31/5/16 but to my suprise i can only view two channels[29&30]others scrambled.pls do someting urgent my family want to view other chnels now.IUC 4601671363

  520. I recharged 1800 on my Gotv account 2016038108 yesterday by first bank mobile banking and service has not been restored till now. Do something about this please

    • Pls I subscribed with my Diamond app today and.no channel is showing pls u guys shld pls fix it . This is my IUC no 4601439400. Pls I subscribed to watch something pls fix it tanx

  521. hi GOTV,I find it very difficult to view my gotv channel,please help me to restore it automatically,so as for me not to miss my interesting programmes particulally the the copa america and the europ tournament,please ooooooo….. i beg u ooooooo………. GOTV LIVE IT LOVE IT

  522. Hello gotv!plz I subscribed 1800 through my access bank mobile on the 4th of June but no channel has been on. Plz you guys should do something about this because it’s quite annoying. My IUC Number is 2028545641. Thanks

  523. I HAVE PAY ON LINE FOR MY GOTV, IT WORK ONLY ON FRIDAY EVENING AND
    SHOW ME E16-SERVICE IS CURRENTLY SCCRAMBLED. TILL NOW NOT COME BACK
    AAND I WENT ONLINE IT NOT CLEAR . MY IUC NO IS 2009411187 ADEFOWOPE
    ,phone no 234806120####

  524. Please i recharged my gotv via first mobile and its been 3 weeks now and my gotv is still not working please help me out.iuc no,is 4622569008

  525. Since I subscribe for this month have not been able to access any channel for d past 2weeks nw,no network nothing is showing my IUC num is 4613123460 pls kindly reconnect

  526. Good day sir/ma I pay fore one month sub 1800 on 17/05/2016. Till now my goTV is nt showing pls can u help me out pls, help me check what is going on pls

  527. Please i will appreciate if missing channels eg( Yoruba, kids channels) non is showing, can you pls restored them back.
    My subscription is still active, why can’t I hv value for service.
    Here is my iuc number 2021767191

  528. Kindly reconnect me, i paid since morning nothing is working, your customer care number keep.burning my phone credit my iuc number#4613327669.
    Agent id which initiated the suscription is: 067FXB
    Confirmation No: 46641673
    Paga Txn ID: J6BPJ

  529. please reconnect me to view the channels commensurate with N1,200.00 i paid through e transact which has been acknowledged by you.l am totally fed up. my iuc no is 2020612108 and phone no is 08
    135969611.

  530. Please, do something now. I am nit owing you people. My kids can not access yheir favourites channels. I have a program i watch on Zee World by 10pm (The Vow) i could not watch for two days niw. But if its your subscription you will not waste time befite you disconnect. Do something oooo

  531. My Gotv is yet to display since you sent message for upgrade on 11th May 2016 with IUC no: 4613714794. Please is it that they are still doing the upgrade? Because i dont understand, kindly assist with this request urgently. Mr Okunuga

  532. I came back from work yesterday 6th May 2016 to find out that many stations was no longer in my Go TV because i subscribe for full Go Tv package. i have auto scan over and over all i get is just 24 station which is not suppose to be so. Go Tv you must compensate me for making me not to enjoy what i paid for, something must be done about this.

  533. Hi
    Good morning
    GOgeters
    I recharged A WRONGN ACC (4601421979 RITTHY) INSTEAD OF (4601421949 INIEBONG) WITH A GOTV RECHARGE CARD…
    I HAVE BEING TO SURULERE FOR REVERT OF ACC BUT UPTIL NOW THE ACC IS NOT STILL ACTIVATE AND MY COSTOMER IS ON MY NECK…
    PLEASE KINDLY HELP ME REVERT THE ACC..
    FOR MORE DETAILS I CAN SEND YOU THE RECHARGE CARD PLUS THE REFRENCE NUMBER
    THANK YOU
    GOTV LIVE IT LOVE.

  534. Pls,I recharged my gotv subscription tru my firstbankk mobile for #1800,but #1900 was deducted frm my account but my gotv ws not activated. Iuc 2019504970.pls reverse my #1900 to my acct.tank u

  535. my GoTv decoder has been displaying ‘NO SIGNAL’ for the past 2 days. i have checked all the necessary connections and discovered that the ‘green’ signal light disappears from the decoder after a few seconds of being switched on. need ur assistance pls

  536. Pls,I subscribed last nite via quick teller but my gotv account us yet to be activated and I have sent RESET + the decoder serial to 4688 no potive solution. My serial no is 4620982337

  537. I did a transfer for reactivation on 26th April 2016 and this was your reply to me :GoTv payment of NGN 1,800.00 for 2018850632 was successful.REF:999923856814.Unfortunately my account is yet be reactivated after three days. Kindly help reactivate smart card 2018850632.

  538. Hello all i need from gotv is to explain to me how to used my #1800 in gotv account to subscribe, because i subscribe tru quick teller for like 3times #1800,#200,#600,but now i only saw #1200,#600 which is #1800 so please explain to me how to used my #1800 to subscribe or help me do it from ur office my iuc number 2019256911 please help me do this urgent

  539. Hello i have short question to ask gotv i subscribe tru quick teller for like 3 #1800,#200,#600 all together was #2600 but in my gotv account am seeing #1200 & #600 which is #1800 have agree with that please kindly explain to me how to used how to used that #1800 to subscribe or help me do it this my iuc number 2019256911 please i need ur reply now

    • Pls I subscribed wit my access mobile through bill payment for d 1,800 bouquet n 1,900 was debited from my acct n it was not reactivated n I didn’t get any msg from Gotv, so I subscribed again through quickteller n my acct was activited. Pls I need my 1,900 to be reversed back to my acct pls. IUC number 4601426237 Tnk u

  540. This is 3days now and still counting since I subscribed for gotvplus bouquet with my Access mobile but yet to be reactivated. I don’t know what else to do cos this is too bad, pls whoever is in charge should do something about it. My IUC no 4613852715

  541. Pls, if you guys can help. I cannot get all the channels only 7 stations at load 1800 for full parkage, I try to scan but still not working, my my decoder number is Iuc 2022254309 thanka

  542. Hello, I paid for my subscription today 25th April 2016 via the GTB Mobile App service but my decoder is yet to be reactivated and I have tried clearing the E16 code but it has refused to work.. My IUC numbers are.. 2020745120. Kindly assist me in rectifying this.. Cheers

  543. ADEGBOLA JAMIU is my name ,I bought a decoder last year when I was serving at osogbo osun state but when I was transferred to ogun state I took it along but I was not be able to recharge it because I don’t stay at home but I am now around fully and I wish to recharge it so I want to know if I can still recharge it or it has been block forever,if it has been blocked help me to activate it because I will to recharge it tomorrow…IUC NO:2022397098,,,,,,my phone number:07034317789..pls I need urgent reply.thanks

  544. This gotv is gettin to ma nerves,i dnt enjoy it the way i use to,smetimes it gives u jus 7 CHANNELS,NOW SINCE ONE WEEK NOW IT HAS BEEN ON N OFF,SHOWING E48ERROR SEARCHING FOR SIGNAL,IS NOT NICE,PPL WUD START SWITCHIN TO ODA ONES SOON IF U GUYS DONT CORRECT THIS ASAP,THE WORST PART IS DAT OUR MONEY IS WASTIN REALLY,NEPA DNT GIV LITE N WEN DEY DO GOTV IS MESSIN UP,TINK I NEED DAYS REFUND COS IS BECOMIN TOO MUCH

  545. I subscribe since yesterday and up till now I was unable to wash any programme.
    Please ,please and please connect me now, my IUC no is 4613634909 thanks

  546. I subscribed with my Access bank mobile app since yesterday 23/4/16 and uptill now it has not bn activated. IUC no:4613852715. Pls ur immediate response would be appreciated.

  547. Hello,
    I made a payment of N1800 through Firstbanknigeria online platform. I have been debited since Friday April 22, 2016 but my Gotv account is yet to be activated. My IUC number is 4613025787.

  548. I subscribe for my gotv yesterday through online and until now haven’t gotten any signal and my gotv is not working and I have been debited….. Please can gotv customer service attend to dis asap because of tired already… IUC number 4622412460

  549. Please Gotv I just recharge my gotv online and I ve been debited but I still cannot watch any channel it keeps displaying E16 error codes pls help this is my IUC number 2009381738

  550. pls help oo I subscribe my Gotv decoder online since
    yesterday 13 of April and all it keeps showing is the e-16 error pls ooo help me activate my decoder because my account has already been debited my ICU number is 2016992561

  551. pls help oo I subscribe my Gotv decoder online since
    yesterday 8 of April and all it keeps showing is the e-16 error pls ooo help me activate my decoder because my account has already been debited my ICU number is 2016992561

  552. pls help oo I subscribe my Gotv decoder online since
    yesterday 8 of April and all it keeps showing is the e-16 error pls ooo help me activate my decoder because my account has already been debited my ICU number is 2004491256

  553. Pls , Go TV Nigeria , Can add up bollywood or zee cinema channel that show full Indian movies not season movies like zee world ., We hate Zee world …. Star times have zee cinema

  554. I have subscribed since on the 5-4-2016 and paid again on the 6-4-2016 making it twice I have been debited but my subscription is still not on.. pls help, here is my IUC No. 4601477351

  555. I recharged last night 5th April 2016, yet HV not be able to watch any channel
    It has been displaying E16 error code. I try clearing it both on phone and online but to no avail. Please reactivate or clear the error so I can enjoy my gotv. Thanks
    2005100614

  556. My antenna is raised as high as possible and the signal was clear. Now I cant get any signal even after adjusting it to various angels and even raising it higher.

    Please help/advice.

    Thanks

  557. my decoder suddenly this morning requested for updating it stated that am using old sofware. it authomatically starts downloading but stops after 2minutes stating error ID. my iuc is 2022634319. kindly rectify d fault plz.

  558. I paid #1,800 yesterday on behalf of my dad Mr Martinos,now 24hrs at your outlet at 4, iganmode road, Oju ore market, ota and it has not been activated.

  559. Good morning, it’s been 5days now i subscribed and its not showing. I’ve tried reset and scanned severally yet nothing. Pls do something about this. IUC: 4601674316

  560. GOTV you people are just GOTheives
    you collect peoples money and render half service
    you will say send a code to a number they will deduct your money and no reply will be given.
    Subscriber will pay for a boquet of 51 channels they will given 25 channels.
    sincerely another word to describe your product is Swindlers.
    Una mama na no carry una complete for belle?

  561. Dear gotv i wanted to subcribe my gotv for one month through Diamond app but I can’t choosed the amount by myself rather Diamond bank choosed 1200 instead of 1800 for me, please is that 1200 for 1month subscription?, are they also going to provide all the stations for me with the 1200?.

  562. Gotv and South African companies in Nigeria are taking us to granted.
    They re fraud wt rubbish customer care stupid numbers.
    I neva supported Mtn fine, bt wt their crazy style, I want more fine on them.
    U have problems and u cannot call and get a voice outrightly.
    Ftaud

  563. my Gotv is showing EO17-the decoder is not enable for this channel all the channel is showing this.I subscribe on 15march 2016,I was even told I will receive bonus for one month.since on 20th of this month they are writing EO17-the decoder is not enable for this channel up till date.pls rectify the problem I payed for it plzzz

  564. pls I am waiting for you people to rectify the problem. I have been told to type RESET to 4688 and leave the Gotv on in Yoruba station that it will come up since days nothing is coming up.pls my money is reading.it is not easy to get 1900 to pay for subscription.plzzzzzz do something about this.

  565. I was in ur office in Ibadan to complain about my GOTV that was not scanning (it was displaying no signal). The decoder was replaced with a another one with IUC number 4601657532 but the new one is also displaying no channel found. What should i do?

    • hi,what is wrong with Gotv organization? the way u people are behaving you will lose a lot of customer. there is many cable we can easily switch over to.pls rectify the problem immediately. I subscribe since march 15 since I have not enjoyed it,I was even told I will receive a bonus for one month, since on the 20the of march they wrote my subscription has expired.pls look up to it immediately. you people have been complaining I have not been recharging now I have recharge this is occurring.my IUC no 4620947179.name Okike Roseline.pls I am waiting

  566. Good morning gotv, I subscribed on my gotv 24/3/2016 via my gbank mobile app, quickteller. The payment has not been reflected till date. Kindly help work on this, its my 1st time to experience this. I await your response. IUC NUMBER 2016123419… THANKS.

  567. Dear Gotv,
    Please I need an activation, I subscribed my Gotv but the subscription has not reflected up till now, Gotv plus.
    My IUC Number 4601614034, Email stan4eg@yahoo.com, Phone Number 08064349568, I’ll be glad to receive a fast attention from Gotv. Thanks,
    Nwokeforo stanley

  568. Please I want to make payment /Reconnection of my Gotv decoder, but am asked to add my surname which I did and the response I got is that the surname I provided does not match with what is in the system. Please what do I do….. Onwumar Olisa Maxwell 08034343490. Thanks.

  569. I don’t understand d problem with Gotv…we subscribed since last week Thursday we could not see anything coming up, I tried calling u guys my money was deducted and no response only dt u were playing me music as if I was calling mtn……when u know u don’t have a functioning customer service agent in nigeria why did u put up dt number online for pple to to call…..gosh! pls something has to be done and any moment u rectify d problem is when d subscription should kick start. this is d iuc 4613318573

  570. My name is sesan with iuc no: 2009466380.i recharge my gotv yesterday friday 18TH march online with 1, 100 because someone from gotv customer service called me that I have 700 balance in my gotv account. That makes it 1, 800 but up till now my gotv is not working.

  571. Dear GoTV,

    I subscribed to GoTV and made a payment this morning and up till this moment 14:45, we are yet to be connected. Kindly assist in getting my number 2009511446 connected. I also tried all the numbers provided in the internet, no one seems to be connecting. Please provide valid numbers that customers can easily contact.

    Regards

  572. just recharged and not activated since morning. ICU NO- 4613157967. please activate to enable us use, same delay in activation made me abandon it for several months, check for confirmation. Encourage me by quick response or i throw d decoder and forfeit the recharge. Thanks.

  573. This is the second time I’m paying for Gotv and it will be scrambled b4 the due date… I paid for Gotv 23nd of last month today it’s scrambled 10 of march… how long will it continue that way please look into it and connect me back… I believe I paid for the services 2018886618

  574. Plz help me out I recharge 1200 last month. Today I recharge 1800 but getting home it’s not working plz help me out ui 2019356210….my number 08028117574

  575. Plz I recharge 1200 last month now I recharged 1800 today but not working plz help me out as being calling all customer care number I know… U I. 2019356210…..call me on dis line 08028117574

  576. Goodday, pls since after my subscription my africa magic has not been talking for the past 3weeks now,my iuc number is 2003628984,pls look into it today.

  577. I pay for my subscription online using my phone’s FirstBank Application since on the 1st of March, and my money was deducted, yet no activation since then. my IUC ; 2019010740. please, investigate and help me out. thanks.

  578. I pay for my subscription online using my phone’s FirstBank Application since on the 1st of March, and my money was deducted, yet no activation since then. please, investigate and help me out. thanks.

  579. hello
    my name is john gorden onyeaka with IUC 2009501049 I MADE PAYMENT since yesterday and my decoder has not yet been activated. please do something fast.

  580. I mistakenly made payment 1500 on quickteller last month, since it was not working I made another of 1800 before it was activated. I want to know how do I make use of my 1500 since my sub’s is now expired.

  581. My name is ONYEAKA DANIEL WITH IUC NO 4622362964. I subscribed since yesterday but have not been activated even when i was told that my dstv has been activated. pls help me out.

  582. Good evening. My name is UDOH, SAMUEL MICHAEL and my IUC number is 2009577019. I was cut off from viewing programs from your chanels about a month ago because I did not subscribed but after the normal subscription in your office today at Aka Road, Uyo, Akwa Ibom the channels are not on despite sending reset for 3 times
    what should I do

  583. Good morning, I paid for my gotv subscription on Friday 19th, march, and its yet to be activated and updated. Please help check for value paid. I paid #1800 to fidelity bank with transaction no: 0014309 and IUC no: 2021934749. Thank you as I will appreciate your quick response

  584. Gotv…..for real your service is getting more frustrating day-by-day…..I guess its high time the consumer protection agency start getting involved…I have subscribe 3times consecutively and each time i do the next day my account gets disconnected not until i go plead at the nearest sales outlet before i would be connected back ….This scam of a thing called Gotv must stop….cos i don’t get compensated for d days lost… Also your customer service helpline should be toll free since it takes donkey years before one gets connected to a customer care rep…….The essence of your easy self service online isn’t clear yet as we don’t get virtually all issues resolved via it, error code 16 especially…..now i have been disconnected again!!!…so annoying..2022089392

  585. Gotv…..for real your service is getting more frustrating day-by-day…..I guess its high time the consumer protection agency start getting involved…I have subscribe 3times consecutively and each time i do the next day my account gets disconnected not until i go plead at the nearest sales outlet before i would be connected back ….This scam of a thing called Gotv must stop….cos i don’t get compensated for d days lost… Also your customer service helpline should be toll free since it takes donkey years before one gets connected to a customer care rep…….The essence of your easy self service online isn’t clear yet as we don’t get virtually all issues resolved via it, error code 16 especially…..now i have been disconnected again!!!…so annoying..2022089392

  586. ANDREW OMOREGBO

    My ICU number is 2004318944,I subscribed N1900.00,on the 23 of January 2016, and it suppose to expired every on the 23 February 2016,But I am surprise that I have been disconnected today been 09-02-2016,please kindly assist.

  587. I don’t know why my decoder always tell me that my subscription is expire when it not expire and I want gotv to add more channels on their product, on like premier Lea and English football. I mean live match.

  588. At 9:32pm of 4th February 2016, I paid a sum total of N1,900.00 for my GOtv Monthly subscription through Quickteller using my GT Bank Mastercard, up till now, i have not been credited and i could not have Value for my money. Please what is the cause of this.

    Here is the Reference to my payment:GTB/Web/3nqt0001/GTV/040216213254/00104506.

    My IUC No is 2009579527. My names are Akunyemi Rufus Oluseun

  589. I paid N1,800 for my February, 2016 subscription at ATM Acct Transfer –008938– QTBPAGTVO/4613918099/160716376 at 5.57pm but not activated. my account was debited. Please effect my subscription to enjoy value of my money.

  590. I paid for the subscription of my GOtv three days ago IUC No 4613246186 but iam yet to get services restored.I wonder if you are going to compensate me for the days wasted.Im really not happy about this development

  591. Good day

    I tried to subscribe for my gotv using union mobile on the 4th and 6th of February and I was charged 1800 for each of them bringing the total to 3600 without being successful, kindly help in resolving it
    my iuc no is 2020707506

    Thanks

  592. Please i recharged my subscription on the 4th of this month. after showing for some few hours, the stations scrambled again and started showing error E-16 on the screen. please my subscription is reading and my money is going. i want to watch what i have paid for. my IUC number is 4613968947.

  593. please i recharged my GOtv on the 4th of Feb 2016, all the channels showed up but after some hours, the whole thing cleared again and error msg E-16 started displaying. up till now theres no show. please am no very happy with this development. can u people help me out please. my IUC number is 4613968947

  594. I subscribed yesterday through bank and up till now you are yet to effect the payment on my decoder. Please do so before I escalate it to the whole world. Here is my IUC number2022464312

  595. I am Emmanuel from Lagos. I just recharged my Gotv now through my first bank money mobile account and instead for you to deduct normal #1900 once, I was debited four times which is #7600. Please, I need my money back.

  596. please I subscribed my gotv since yesterday at asaba(delta state) by traffic light office,its came up yesterday till this morning but up till now it has not come up.all the chanel is scramble.pls my IUC number is 4613876327.kindly assist me to re-activate my decoder for me.takx

  597. please I subscribed my gotv since yesterday at asaba(delta state) by traffic light office,its came up yesterday till this morning but up till now it has not come up again.no station is showing anymore.pls my IUC number is 4613876327.kindly assist me on it OK.takx

  598. Please i subscribed since two weeks ago which i was given a month free subscription. I noticed this morning that all the channels have been scrambled and error message E16-service is currently scrambled appearing on my TV. Kindly rectify my IUC NO IS 4601822661

  599. I recharge #1200 to my go TV and it do not show, after receiving confirmation text. Here is my I u c
    number 4622593818
    at agent 08cgjo. Confirmation notice 37101063, please I need your help towards it. thanks 08160351592

    To go TV from John

  600. It’s very annoying when u buy something to enjoy that ends up giving u trouble. subscribed since Friday and its only 23 channels that is showing. The most annoying part is that its the interesting channels that are not showing.you guys should do something about it

  601. Please, i subscribed my decoder with iUC {2019272292} yesterday via quickteller, they told me it was sucessful and they even deducted my money {1200} but i cant access any channel till date.. Gotv please help out

  602. I subscribed since yesterday nd my decoder is not yet active nd am also finding it hard to upgrade my device …..my iuc number is:4601869582…. Name : joy nwachukwu….will be verry happy if my issue will be resulve….

  603. Hello Vic,
    I paid #1800 via quickteller 4 my subscription since 13th Jan 2016 but till now 18th jan, I have not been activated. I have called and even did the *288# thing but still nothing. Please advice me what’s d problme

  604. Hello i just subscribed now and can not watch or view any thing from my GoTv, my IUC NUMBER IS 2021858549, I Subscribed it through quickteller, please help me out, am waiting…

  605. I subscribe for my gotv through my fidelity bank account since yesterday and up till now is not showing anything,my IUC NO. 2021752085..please help me out..

  606. I subscribe for my Gotv since 12/01/2016 through my bank mobile applications from diamond bank but till now is not showing anything my iuc no is 2019355535 pls help

  607. Gud evening gotv.pls, since 3days now,if I switch on my decoder, it will only shows scanning and no channel found. Even the channel 1(go channel is not showing.I am Makinde from Abuja with iuc no: 2022344778.pls,I need urgent response because I want to recharge now. Thanks.

  608. hello vic,
    I have been writing on a particular issue and nothing has been done so far . rather, my messages were deleted and not attended to. My IUC number is 2022139554, i paid for my subscription on the 5th of January 2016 , i have sent Reset to 4688 and still my gotv is scrambled/suspended.
    Kindly have it fixed for me from your end. thank you.

  609. please kindly help me unlock my gotv my IUC is 2022166535 i lock it with code 1234 to restrict my children from viewing adult program but before i returned from office they try to unlock it but they succeeded in locking it final.Now am ask to contact costumer care.

  610. Pls me Vic I get about 94% signal strength on my gotv decoder but still I only get about 19 channels. Pls help me I rescan and reset several times but no way it’s still the same thing, I repositioned the antenna on different directions the problem still persists. My IUC no is 4613898527 help me pls. Uchenna

    • Hello Nnaji,
      If you have 94% signal strength then re-scanning or re-setting your GOtv decoder may not solve the problem.
      Sometimes GOtv usually experience conflict in signal distribution which may be the case here.
      Can you specify the area you live and give GOtv a call.

  611. Pls me Vic I get about 94% signal strength on my gotv decoder but still I only get about 19 channels. Pls help me I rescan and reset several times but no way it’s still the same thing, I repositioned the antenna on different directions the problem still persists. My IUC no is 4613898527 help me pls. Uchenna

  612. Pls I subscribed for the N1200 bouquet through quickteller. My account has been debited and gotv has confirmed that my transaction was successful but up till now my scrambled chanells are still not showing. My IUC number is 2020627481.

  613. Please help me ooooooo. I bought this Gotv last year 2015 and after I have bought I didn’t sub. Apart from the 1 free month sub that comes with it. But now this year 2016 I wanted to recharge through my mobile and the service is asking for my surname and I can’t remember the surname I used, infact I lost the receipt given to me. What can I do? Is there any code to retrive the name? Please help me here is my IUC number: 4613872915 thanks. I need quick reply

  614. Please reset my recorder with iucno2019234395’because for two days now,it has been showing error code E48-32’I activated on 10th Dec 2015 with confirmation no 33089520 pages Tnx ID RSNFX.and you are saying it will expire tomorrow.Please urgent attention.thanks

  615. DAIMAN ANUOLU

    I did scan to my GOTV channels but could only get few channels on it. I have tried to rescan it but the same, iuc no: is 2003648568. please am missing my favorite channels.

  616. I did scan the gotv channels but could only get few channels on it. I have tried to reset it again but to no avail, iuc no is 2022626529. I ve not been able to watch my favourite TV shows. Am on gotv plus.

  617. Please, I subscribe 1900 through OJAI COMMUNICATION AT 25 bale street by salvage, orile iganmu, Lagos on 24/12/2015 and my tv screen is showing E16- service is currently scrambled. my UC number is 4613107817.Please assist me. Thanks.

  618. hi,I wish you merry christmas.I subscribed yesterday 24-12-2015 using multi choice recharge card of #1200 for gotv value package.my account has been suspended but I have already paid.here is my iuc number-2005169683.pls,work on it ASAP.merry Xmas once again.

  619. Pls work on my gotv with iuc
    2022115139. I made payment at
    C-SQUARE Communicationd Ent. 108 Awolowo Street by Enugu Road Umuahia, Abia State. Receipt number 0642 on 24th of December 2015.
    It is still showing E16 error. Since 24-hours it been showing E16 Error. I will file a case in a High Court if this gets to more days for this default. Pls work
    on it

  620. I HATE THIS GOTV/MULTICHOICE WITH PASSION. HOW CAN ONE PAY FOR A MONTH SUBSCRIPTION AND IT BECOMES A BIG DEAL TO ACTIVATE. IT TAKES THE WHOLE SAME MONTH TO BE ACTIVATED. THIS IS FRAUD.

  621. you guys are really putting effort to satisfy the customers need with the introduction of Emmanuel TV and some other few channels but you need to do something about channels that show foreign movies like you have with Africa magic. please introduce one or two foreign movie channels to add up with MMOVIE Zone.

  622. GOtv LITE: COME HOME TO THE BEST IN FAMILY ENTERTAINMENT. ONLY N1 050 FOR 3 MONTHS & GET 20 LOCAL & INTERNATIONAL CHANNELS. RECONNECT TODAY!. I got this message from Gotv. And recharged for the amount mentioned yet my account has not been activated on 4613936737. Please do some thing about it.

  623. We paid for gotv monthly subscription on d 19th of Dec 2015. But uptil now, no connection. Pls confirm d payment & get us connected. Our IUC 4601598104, phone 07066194889.

  624. Please I subscribed for the Gotvplus 1800 naira plan through my diamond mobile app on Saturday 19th December 2015 and they debited 1,950 naira with 150 naira being their bank charge. Today is Monday 21st December 2015 and my sub isn’t working… I went to your office and the lady there told me that I should send “RESET” to 4688 with my decoder on and this I have done more than 5 times already, still my sub isn’t working! I need an urgent solution and restoration for your services which I paid for! My name is Chuwah Ambrose from Benin City with ICU 4613581240. Thanks in anticipation!

  625. Pls,I recharged my gotv through scratch card payment yesterday (18th of December 2015). Uptill now the service has not been restored. My IUC no is 4601791261.Pls do something urgently.

  626. GOTV, You don’t have any active online service you are just deceiving people, you are quick in debiting people account but enabling the service is always your problem. i have paid for over 2weeks online till date service has not been restored. Over 285 complaints online same issues. your decoder is under my bed IUC NO: 2020773995 you can activate it anytime you wish for my Rat and Cockroaches to watch (RUBBISH).

  627. Pls I recharged my go TV account for sometimes now and it is still telling me E16-service is currently scrambled. Pls help me fix it. My iuc no remains 4620995399 thanks.

  628. Pls I recharged my go TV account for sometimes now and it is still telling me E16-service is currently scrambled. Pls help me fix it. My iuc no remains 462099539 9thanks.

  629. Your customer’s care (+2348039044688) isn’t toll-free and yet you waste our resources (time&money) without response after multiple trials and multiple waits of 3mins 57s? I’m truely not happy with this especially as a new customer.

    Well, by the way, I got a gotv decoder at N6900 on 7th Dec. I’ve followed all your activation procedures both online ond offline all to no avail.

    Pls activate me asap. My ICU 4601514384. SurName barrymati

  630. Your customer’s care (+2348039044688) isn’t toll-free and yet you waste our resources (time&money) without response after multiple trials and multiple waits of 3mins 57s? I’m truely not happy with this especially as a new customer.

    Well, by the way, I got a gotv decoder at N6900 on 7th Dec. I’ve followed all your activation procedures both online ond offline all to no avail.

    Pls activate me asap. My ICU 4601514384. SurName: barrymati

    Contact: 08030610997

  631. Hi good evenining,
    I recharge my Gotv ( IUC :2004350659)today 11/12/2015 through my online gtbank which i was debited and send the payment confirmation to me but up till now my decoder has not be activated ,Pls help me out

  632. Pls I subscribed for gotv plus 1800 online on 10/12/2015 via GTBank Internet banking. I have been debited for transfer to gotv quickteller but the channels ain’t working up till today 11/12/2015. IUC number 4613645156.

  633. I recharged my gotv (IUC:2022346220) today with 1800
    through my bank account till now my decoder is not
    activated. Is only showing E48-32 searching for signal please help to sort this out .

  634. I recharged my Gotv (IUC.4613481517) yesterday through FCMB acct up till now my decoder is not activated why pls do something or return me back my money pls. N1,800.

  635. I made a payment on d 4th of dec 11:23pm and has nt being connected d customer representative said ders no money on d acc n dis was d message dt was sent to my phn after d transaction pls attend asap…You have successfully made a payment of NGN1,800.00 to GOTV. Service ID : 4613386884.
    Thank You.

  636. Pls it all started when I recharge my gotv with mobile banking, most of the channel was notrerestore so I did error clear on easy service the third day it shows E07 to all channel I off I on it again it show first installation press OK but not the automatic scan is not going beyond 51% once it get to 50% it becomes slow and if it manage to get to 100% it will stay not showing any thing pls what should I do IUC no 4621021049

  637. I just paid my subscription on 3rd December,2015 and my TV developed a screen problem, could my subscription be suspended by you pending the time I get it fixed. My IUC nO is 2002928721.
    Thank you

  638. I made payment on line for GOTV today at exactly, 01:17pm. till now, nothing show. I want gotv operator to use their good office to rectify what the problem is. my iuc no:2003650209

  639. Hi, I paid for the gotv subscription for #1900 via quickteller on 29th Nov. 2015 (ICU N0: 2022324895), but it has been disconnected just this morning.
    Also, i noticed the name of subscriber still carries the dealer’s name “Divine communication” which is not supposed to be and i’ve complained severally for that to be corrected.
    Kindly restore accordingly.

    • I subscribed for my gotv (gotv plus) on 20th January, 2017. uptill this moment it has not been activated and the sum of #1,900 has been deducted already from my account (GTB internet banking) Quick Teller. my IUC number is 4613736258. Kindly assist. Regards.

      • I subscribed for my Gotv (Gotv plus) on 07/04/17. Uptil this moment it has not been activated and twice the amount was deducted (I mean #1950 * 2 = #3900) from my diamond internet banking ( Quick Teller). My IUC number is 4613736258. Please kindly help out.

  640. GoTV payment of NGN 1,800.00 for 2017010717 was successful. REF: 999936971731.
    The message above is my payment confirmation.
    To this moment it is not activated. Its getting too long.
    Please act immediately.

  641. I bought the gotv decoder when the promo was on in September. I was told to load a one month recharge card within 48hours to give me 2months. Only for me to be caught off after the 1st month. Pls activate me.. my number is 4613639618.thank you.

  642. Good day,
    Please look into unnecessary hike in the price of subscription which is known to be 1800…Council Bus stop in Alimosho local government,Lagos now demand 1900 claiming 100 is service Charge.Biko!do something about this fast.

  643. i subscribed on line for 1800 since friday and 1900 has been ddeducted from my account and uptil now gotv hasnt been activated (it shows your service is currently scrambled and my subscription has expires). i have sent reset 2020663025 to 4688 with 10 deducted as sms charges, still nothing was done. i dont understand why someone has to be denied service after been charged for it.Please,i need gotv to rectify this error today or my money should be refunded. You will not even consider number of days that service isnt available before you take-off. i cant have BP just because i have a gotv at time.

  644. Pls there is a sign of message box showing on the screen of my LCD television, i hv been trying to read the message sent by the gotv management, uptill now i cant open the box pls how do i open the box showing on my screen. Pls email me thanks

  645. Pls kindly help me out..I subscribed tru my bank acct and since then..It showing Your service is currently scramled and my subscription has expired…This is my IUC 2019111974..I have restarted my decoder like 100 times…Help me help me out

  646. please kindly help me work on dis acount,the payment was maid into wronge acct which is 2009503377,acct name is tijani,why d right acct is 2009503337,acct name is akeem ganiu,phone no is 08038379732..paid on the 31st of october 2015,amount paid is 1800

  647. My decoder has bin showing no service found since 8am today.its almost midnight now and its still displaying * no service found!press ok to display signal information* and d signal info has been 0%till now.i have changed d antenna position many times and d decoder isnt responding to remote signals except to switch it off, not even menu or exit or p+ or p-.pls help. IUC 4613197932.Bello Eyitope

  648. pls I bought my gotv last 3 month and I was unable to use it because the decoder keep telling me there is no signal and today I try to connect it again it still thesame thing, although I haven’t load but I expect it to show a channel or atleast the strength percentage to move but it has no strength. pls what should I do. IUC no;4622650732

  649. After payment confirmation, my decoder was activated but am surprised that sone stations are not showing like the hausa, and Yoruba TV drama channels, AIT and some channels. Pls what is happening. My IUC no is 2022238548.

  650. i subscribed this evening with 1,800 (gotv plus), but no new channels are showing, it’s still the same channels showing for the 1,200 we are getting. Can it be because we have been on the 1,200 plan before now..pls,i need help as soon as possible. IUC is 2004315141. Thanks.

  651. I tried to reset my gotv decoder but failed to configure my country Uganda. whenever I select and save it into Uganda it goes back to Algeria which is not my country inhibiting my local channels to show. Please any one with the solution help.

  652. I recharged my go.tv online with IUC NUMBER- 2018873142 yesterday and N1,350 was deducted from account but it has not been activated. Please i need an urgent response/remedy to this. If not the money should be refunded for me to get to a nearby office and pay up. Thanks

  653. pleasa i have used my own gotv decoder for more than two years now how can i reactivate it or how best can i go about it please kindly help me out my IUC NUMBER IS 2005193386…. pls do reply or cant i use it again pls let me know

      • Am Nancy i recharged #1800 on d march 6th some Chanels appeared n today 11th of march all d Chanel just disappear wit an error msg(E16 -service is currently scrambled. Your subscription has expired) pls is #1800 now for one week? Well if it is am dumping gotv for life n I will make sure no one dat I know patronizes u.. Cos disdis is disappointing n annoying…. Ve bee calling customer care line since God knows wen till now no response just wasting my airtime.biko if u guys knows wat is gud for u activate my plan now..iuc 4613433413. Don’t keep me waiting pls n no pls

  654. Hi good morning
    please some chanels have been deleted in my gotv decoder. e.g ajazerra and others. pls kindly reconnect me. or tell me what to do to reconnect all the lost channels. thanks
    smart card no 4601889969
    ref no 48786354
    date of purchase 9/15/2015

  655. Hi good morning
    please some chanels have been deleted in my gotv decoder. e.g ajazerra and others. pls kindly reconnect me
    smart card no 4601889969
    ref no 48786354
    date of purchase 9/15/2015

  656. pls i dont like this kind of game,you people posted online do your renewal at the confort of your home, now i have register pls activate my decorder serve us well, my IUC NO; 4601915679; PAYMENT CODE; 459111 GOTV PLUS

  657. Hello, please I just bought my gotv decoder and the first day I activated it only nta channel was showing and on few minuits time it not even showing any channel now I thought there are free channels for we that just bought the decoder…. my iuc number is 4601634899

  658. I subscribed my gotv yesterday up till now the gotv is not working and my IUC No is 2012846133 My Name is Mrs Echamunor pls do something ooooooooooo

  659. Gotv av not being in Lagos for a while so I came back last week Friday and I went to pay subscribed my gotv up till now the gotv is not working my IUC is 2017467805 pls do something about it.

  660. Hello Gotv,I have made payment online of 1,800. Up till have not be able to view the channel I subscription and Account has been deducted. Pls. Kind look for the situation to this. Here is my IUC no:2016897571.I will be Happy for Quick response. Thanks for ur cooperation.

  661. pls, an hour after I subscribed for my Gotv I turn it on but it refused to open normally and now the decoder is showing just red. pls I need a swift response.

  662. Pls. I subscribe for my Gotv 3days ago at zenith bank till now my they neva activate my account nd why it’s like so? I gone through my acct, I saw 1800 been paid but I saw suspended, again dia is error code e16 on my screen nd I try to clear d error code when I went to Gotv side nd d reply I got was the error code can not be cleared pls contact your customer care!! Pls help me b4 I punch one of ur agent I see on roadside heavy blow

  663. when you have an enemy and you want to make him or her suffer..just buy him or her a new gotv especially from a female retailer, i trust she will tell u to go that it will be activated in few mins.
    i was a user of the internal antenna untill this oloriburukus cut me off and forced me to go buy the external antenna when we are supposed to upgrade and u moving us back to the old style of antenna..well i bought it because i am a huge viewer of sonymax…maybe next year they will upgrade me from watching only gotv channel and lagos tv….GOTV it will never be well wit you because u dont even have any available customer care number.on my receipt i have about 9 phone numbers provided by old visafone and none wud ever go…whya re u making us go through hell…..eni jere iuc number 4622348806

  664. i bought my gotv IUCD last month no.2021993185…and was subscribed to a wrong phone number this no.0704129214……and my real personal number is…0724129214
    please help me because it indicating on TV screen i pay two day from now…
    please help…

  665. Why a u disconnet my decoder. I paid my subscription on 27 aug by 7 30pm in evening and the decoder was not came up ontill 28 aug by 11 00am. And u disconnet on 27 sep by 7 00am what u a doing is not good is like u a cheating us and u a not allow anybody to cheat u. Pls re ON my decoder to finish my aug payment note we d customer and need treat us well. My iuc no 2009398396

  666. I recharged few hours ago via quickteller but its still saying ur service is currently scrambled e-16 error. I can’t visit d office abeg cos I don’t av time at all that why I chose online payment option.
    please help, my iuc no is 2019007597

  667. Please I recharge my gotv yesterday afternoon via my bank #1800 an up till now its as not been activated and pls its been a while I recharge IUC no.2021813820 name.Olayokun jamiu

  668. I bought and subscribe my gotv today. But i mistakenly did a reset. I dont know if it will affect my subscription. Pls if any issue help me to get the subscription back.

  669. Now I think is time for Gotv to evacuate Nigeria because of there poor service. I subscribed with IUC number . 2019449870. since 23rd of September 2015, up to this moment I have’nt been connected. and a message was sent via sms that successful subscription has been made. but i have’nt been connected. please Gotv officials try to solve the issue.

  670. Why am i always having this issues to get my sub activated immediately? Why is Gotv not reliable ? please, i have paid for my sub and i need to it to be active for use ASAP ( 2022139554) 1800 naira.

  671. pls may i ask a question?why do u people sent junks to be marketing ur products, i bought ur decorder frm one of ur junks seller named taiwo wt this phone no-07014517112& she promise to activate &put the whole to work but until now i cannot enjoy wt i bought wt my money so iam disappointed wt ur company.here is my iuc no4613239775 including my phone no-08038287783 & i am giving u people 48 hours to put everything to work or i will smash the decorder & make sure that nobody buys ur product around my area-period.

  672. Hi
    Am having some challenges in GOTV ,after subscribin from the quickteller matching, I got a confirmation that my subscription was successful but up till now I have not begin connected pls do something to help pls my I U C number is 2016065531 my mobile number remains unanimous pls help than you am chidi Chukwuma (e-mail is CD Arlington @gmail.com )
    Regard chidi

  673. please i paid for my GOTV via transfer and yet am still unable to use the decoder and anohter thing is i want you guys to stop showing old movie ,the repeatition of movies is becoming to unbearable for me please ,how can i pay to watch same movie showned by you guys for 3 months repeatition is just too much same movies on same channel and other channel too’ LAGOS.iuc 4613361176.

  674. I renewed my subscription today with N1800 but up till now,am not connected at all. My IUC number is 4613548474 and my phone number is 08030829810. I need it up and running immediately.

  675. Hello,
    Kindly help me rectify this issue,paid for my gotv on Friday only to realise that the lady who attended to me make a mistake with my smart card number
    Original number 2019366777
    Inputed number. 2019368777

  676. Good day pls I had recharged my my Gotv this month with 1,800 at this last yesterday evening I found out that is only 22 channels is available I reset my Gotv all the error channels clear I got only that 22 channels but it is not important channels I lost super sports and others channels my iuc number is 4622467411 . pls I need your help thanks.

  677. my name is femi amoo. a have recharged my gotv since friday,.it did not opened abd on saturday, i called the customer care abd it was rectified. but this morning, it started again that it ha been scrambled. my IUC number is 4601712182 and my phone number-08055500175

  678. please I activated my gotv on Tuesday and it only work for one day.from the next day the message I got is that my account is low.plesase is it possible that the 1800 payment made can expire in one day.ACCT:2018821619 .PAYMENT REF::999952178471.CAN BE CONTACTED ON 08028291753

  679. Gotv is annoying,i subscribed before the expiry date every month and for two days the thing is showing me no station found,and the annoying part is when you put a call across to their customer care centre they will keep you on hold with their annoying advert.even most of their channels scrambles,i think this month will be the last time i will subscribe,other cable satelite stations are even more better and promising,till now i cant view anything on my gotv

  680. Good Evening gotv,keep it up you have improved your services once you pay it is activated almost immediately. my ICU NO IS 2018577788 kindly Please advice how can i pay for free to air that costs 1200 ksh in kenya so that when I have not paid can still enjoy local channels & remember to put real people on the customer care line if possible the robots are not very helpfull.

  681. I BOUGHT YOUR GOTV DECORDER ONE MONTH AGO AND I WAS TOOLD THAT IF A RECHARGE IT WILL LAST FOR THREE MONTHS AND A PAID THE SUM OF N6300:00 FOR ONE MONTHS SUBSRIBTION AND THE DECORDER BUT SURPRISINGLY THIS WHILE WACTHING MY FAVORITE PROGRAMME ON AIT, YOU CAUGHT OFF. I AM SERIOUS PAINED AND DISAPPOINTED. I MUST TAKE THE NECCESSARY LEGAL ACTION FOR THIS UNFAIR AND EMBARRASSING ATTITUDE OF YOUR ORGAINISATION. YOUR SERVICE CENTRE CALLED ME YESTERDAY TO INTIMATE THAT MY SUBSCRIPTION WILL EXPIRE TODAY AND I EXPLAINED TO HER AND SHE SAID THAT I WILL NOT BE CAUGHT OFF TODAY. BUT WHAT TURNED OUT TODAY.

  682. I bought a pack of gotv decoder on the 8/8/15 from a promo retailer who wrongfully spelled my surname as Daniel in said of daniyan,he gave his contact number which is not going since then,I have tried all instruction on the pack to activate my decoder but it’s not working,pls help my iuc no4613230209,what can I do,I need an urgent response thanks.

  683. Morning,I have subscribed since yesterday 7th of august 2015 time 4:03 pm till now they haven’t activate my decoder please kind help me look in to it.this is Id decoder 2017529998 please am waiting.

    • Hello Ahmed,
      Turn on your decoder and send the Text “RA IUC number” to 30333.
      Example: RA 12345678910 to 30333
      It works almost immediately.
      It would be restored. And if its not then contact customer support.

  684. Good evening.I can”t view Telemundo, Televista and few channels and I have gone through the Menu,Advanced option, Installation, Signal information and Automatic scanning process but it”s not coming up.Please kindly be of help.My idecorder’s number is 4601905230.Thanks so much.

  685. I recharged my gotv on August 1 through online for 1800 and 1 was even charged 150 for the service but up till now I can’t access it. It only show 0n Sunday and when I put it on the next day it is showing me that it has expired. Pls am tired of calling u r self service , activate my gotv as fast as possible my decoder number is 2009509817 . Thanks

  686. Hi! Goodafternoon. please I mistakenly subscribed above what I wanted to subscrib for via ATM this morning, 5 August 2015. and I was debited with #13,980 or there about. pleas I really need a quick responce, considering the fact that am a student and I need back the money for my school runs…please, I need a transferfund from my decoder account to my personal account. I will be very greatful if you will heed to my request. my IUC noba is, 4613728514. name, Vivian. account name,Ekwulugo chizua Vivian.acct noba.3057917905..first bank….thanks.

  687. Pls I paid 1900 to an agent yesterday,and I was told it will start working,on getting home and putting it on,i got 24 channels,(AM family isn’t working,hip TV and some others,is it bcoz I did a 1200naira subscription previously?pls help

  688. I recharged my gotv subscription with #1800 through gotv agent on 24/7/2015 up till now, the channels have not been activated. my iuc number is 4613114955 pls I want the channels to be activated immediately.

  689. I paid for my subscription on the 16th of July and till now iss not working and my agent said my alc is on suspense, I wonder y my alc will b on suspense bcos i renew my subscription every month.IUC 2009462828, pls kindly work on it now. Thank u.

  690. Hello good morning my name is JOHN PAUL my IUC NUMBER 2022642646 please I subscribed since on Saturday but till now my gotv is not working And am not really happy with it help me check what is the problem if possible before evening please

  691. Pls i dnt knw why u ve suspending my account this is this second time i will be complaining this your service is meant to enjoy now is not showing and the error is yet to clear pls help me i just subscribe last week Thursday iuc 2021736606

  692. Dear gotv, am already subscribed but it keeps searching for signal till God knows when. Tired of that, I did a hard reset and since then there’s been no channel found. I really need help ASAP! IUC number 2002986348.

  693. Pls I subcribed my gotv for abt 5hrs now and hav not being connected through my bank account. Money has bein dedeucted ooooo.pls gotv do somtin oo I beg una. I UC number is 4613657975 . Thanks

  694. My gotv subcription suppose to expire on the 3rd of july 2015 and made the payment, since 30th june 2015 to avoid been disconnected. But was disconnected of friday night of that 3rd july 2015.
    The payment was made through my Diamond mobil Application and i have contact Diamond Bank on the issue, Also made me realised that the error is not from the Bank, Because the transaction was succefully made. And should check with gotv. thanks

  695. Hello sir/ma,it was unfortunate that i made payment of #1,800 into a wrong account at FCMB BK on the 3rd of july of which I needed it to be corrected.these are the details as follows:wright acct-2020810408
    wrong acct-1020874256, fcmb bk,teller no-25277060,matori branch.sir/ma,i have called your customer care several times I was asked to mail u pls,i want my acct to be credited today tanx for your understanding.

  696. Reset my iuc 2018749076 to show all stations, when i power it on, it only shows local stations and does not show foreign stations likeCNN, BLACKBELT etc, i do not subscribe to gotv because of local stations, this is a contract.

    • Hello Oshodi Johnson,
      Have you done a RESET? please do if you have not. But before you begin your antenna needs to be positioned properly if its an internal antenna.
      If its an external antenna kindly position it to face the east(where the sun rises from) and do a RESET.
      All your stations should show up

  697. Hello, whats the problem with the Gotv issue? i have subscribe for some weeks now and my gotv is still showing that have not subscribe and now is not even working anymore. please you people should verify the following IUC number asap.:2005191672

  698. hello please i subscribed since yesterday and no channel is showing please help me out is showing that i should subscribe my iuc no is 2019011701 please i’m not happy about this since yesterday

  699. I Auto-scanned My Gotv because It Was Not Displaying The Channels I Paid For Regularly (1,800), But To My Suprise It Scanned Only 5 Channels. The Next Day I Turned It On And It Displayed 13 Channels Since Then It Hasn’t Changed. My Iuc No Is 4601823213

  700. For the past two days, a lot of channels have not been showing. Only 13 channels are showing on my bouque and I wonder why this is happening. My smart card number is 4613251377. Can you, as a matter of urgency, rectify this anomaly.

  701. I bought GOTV Yesterday being 6th july all channel was showing later in the morning by 3am the GOTV stop and start upgrading after all the channel didn’t conpleat again.i asked What can do such?

  702. In short Gotv is not serious. How can u keep telling us to rescan our decoder when we hv done that a million times without a useful solution. Ur customer care line is useless, how can some waste his/her airtime calling without response. Shei na like dis we go still d suffer untop our money?

  703. Hello Vic ,
    I just noticed that Fred and I are having same issues. How can more than one customer be having same problem at same time and day. I am certain the problem is from your end because i followed the response you gave to Fred and it did not work. Please, proffer a better solution to enable us enjoy your services in accordance with our stake.
    Thanks in anticipation
    Your Customer
    2022139554

  704. I am accessing just thirteen channels and it is making me very furious. Kindly rectify. Please note that it absurd in this century for a notable organization’s customer care number to be open for 24/7. IUC 2009597068

  705. Dear GoTv ,
    I am currently subscribed to the 1800 Naira package, but currently, my channels has suddenly reduced and i am no longer enjoying or being able to view the channels that made me to go for the 1800 Naira package.
    Find below my IUC number(2022139554) and please do the needful.
    Thanks in anticipation.
    Your Customer

  706. I came back home today to notice only 9 channels in my GOtv Nigeria TV service.
    Why???
    I want to know if the fault is from your office or maybe my children has deleted some channels mistakenly if that is possible.
    I want to know if its from your side kindly repair it Znd return all channels to me immediately especially channel 9 for my wife and channels 21, 22, E channels, sports channels and Nat Geo channels, CNN and Aljazeera.
    That is all I want.
    Thank you.

    • Hello Fred,
      You Should rescan your GOtv decoder.
      This is how you rescan:
      Press MENU on the remote
      Select ADVANCED OPTIONS using the OK button on the remote
      Select INSTALLATION using the OK button on the remote
      Select TUNING using the OK button on the remote
      Select AUTOMATIC SCAN using the OK button on the remote
      Your GOtv stations should be complete if your antenna is positioned properly.

  707. I recharged my gotv on Thursday last week and I got all the channels, by Friday the next day, some channels were missing. I did a rescan on Sunday and the decoder upgraded and I got all my channels but today Monday, am left with just 13 channels and its saying my subscription has expired. My iuc no is 4613387446

  708. Good day Sir/Ma
    Please am having problem with my GoTv right nw. my sunscription has not expire but some of the station are not coming up (africa magic, junior and zeaword).
    please do something about it now.

    my IUC number is 4601728358.

    my mobile number is 07069691054

    thanks.
    Joseph and Angela Inwunoba

    • You need to reposition your antenna, reset and rescan your Gotv decoder.
      This is how you rescan:
      Press MENU on the remote
      Select ADVANCED OPTIONS using the OK button on the remote
      Select INSTALLATION using the OK button on the remote
      Select TUNING using the OK button on the remote
      Select AUTOMATIC SCAN using the OK button on the remote
      Your GOtv stations should be complete if your antenna is positioned properly.

  709. this is very annoying,irecharged my gotv on d 30th of march with the sum of 6000naira for four months,april,may,june,and july,i was suprised that i woke up this morning to find out my subscription has been terminated,
    my iuc number.200 515 8060
    please do somthing now,cause this is stealing by trick

    • Hello Mrs Ordia,
      Please note that the prices of the different gotv bouquets has been increased.
      N1500 is now N1800.
      So you may need to pay some outstanding balance to enjoy your 4th month subscription with gotv.

  710. I’m so disappointed that this is happening, after all my efforts nothing was done about my gotv. I paid online and my gotv wasn’t activated. This is my number 08022099944 and please use my number to get my iuc.

  711. Hello good morning, is been long I subscribe my gotv and I subscribe a again two days ago but is not working kindly help please. My IUC number is 2022373647.

  712. Gudday sir/ma,
    pls i want you to help me change the name of the agent i bought my gotv because as i wanted to pay now they just told me that my name is not in your system,they said is ola ventures which am not happy for that.
    Pls,help me change the name to ADIGUN ADEGOKE with phone no 08034029923.
    My iuc no is 4613574041

  713. Gudday sir/ma,
    pls i want you to help me change the name of the agent i bought my gotv because as i wanted to pay now they just told me that my name is not in your system,they said is ola ventures which am not happy for that.
    Pls,help me change the name to ADIGUN ADEGOKE with phone no 08034029923.

  714. My subscription was to expire on d 29/06 and in order to avoid being disconnected I subscribed on the 26/06 only for the Gotv to suspend my account d same 26th without considering d fact that have made a new subscription. I must confess that this d rubbish of the highest order..is it a sin to pay before d present subscription has experied?

  715. I was watching a program on gotv not quite long and my subscription finished, I immediately re-subscribed through GTBank token expecting them to ask of my smart card number but money was just deducted without the number. I want you to please help action on that subscription
    The only problem there is that i was told from where I normally subscribe that the name on the decoder is not my name because I bought it from one of your distributors who might have use his name to buy in bulk. Details of the decoder is: SMART CARD NO: 2021838804. SERVICE : GOTVPLUS AMOUNT PAID THROUGH GTBANK TOKEN: #1,800
    Thanks

  716. good Afternoon, kindly restore my IUC 2005094425. i paid via quickteller yesterday(N1800) but service hasn’t been restored up till now. I made calls to several of your numbers after trying the reset text, all to no avail. If you guys know you have difficulty reconciling payments with quickteller, why encourage its use? it’s highly unethical and wicked. I will await a restoration please. Thanks

  717. Kindly help out as my subscription is not active since Wednesday that I subscribed,am furious.do something to avoid service failure….IUC NUMBER:2022133151…

  718. I did my subscription yesterday for gotv plus and since then I have not been able to watch some channels like CNN, Telemundo, Televista, Zee tv etc. pls help me out. my IUC number is 4613278652. Thanks

  719. Please I got a new gotv decoder…. Set up antenna and select language and country den scanning starts bu it wld always come up wit no network service. I check signal strength 95% quality locked. I go bk to scanning and yet I get no network services. I hav turned d antenna to all possible directions without any impact. Pls wot can I do

  720. Please I subscribed for my Gotv couple of hours ago and uptill nw it is not active and still showing have not subscribe Pls do something cos am furious…Thank you

  721. Pls I want to understand why gotv keeps taking of some channels from my list even when I make the premium subscription. This has been happening for about a week now and I have called the customer care to make this complaint. I would appreciate it if this issue is rectified. My iuc number is 4601896080. Thanks.

  722. Methods For Clear GOtv E016 Error Message

    The first method is to send “RESET IUC to 4688”.

    The Second Method Is Visit http://eazy.gotvafrica.com/?country=Nigeria Look for Clear Error Code at the Right hand side, Enter your IUC NUmber Select the GoTVE16, Enter the Code Display. And click on Clear Error.

    And the last One is Call Customer Care. I can say i prefer this because your decoder will be active immediately if you speak with an agent but it is costly due to the fact that they start charging you immediately it start ringing. You can call Dstv on 08039003788 or 012703232

    NOTE: Which Ever method you are using make sure your Decoder is Switched ON

    With Any of the methods describe above you can clear your GOtv E016 Error message Easy with any problem.

  723. Paid for my Gotv via Quick teller this afternoon and till now its still telling me my subscription has expired. 1 paid #1200 for which was successful. My Iuc number is 2009499531.
    My patience is running out get me connected.

  724. Hello,
    Pls I have paid 1,800.00 since 30th may but till date it is showing it expired since 17th April. I had antenna problem initially but I have fixed that and it is still not uipdating my payment. Please what do I do. I have not enjoyed this payment for once.

  725. PLEASE MY GOTV CHANNELS HAS REDUCED TO 22 FROM 45 FROM TUESDAY 16 JUNE 2015.
    PLEASE KINDLY LET ME KNOW WHAT THE ISSUE IS BECAUSE NO WORD FROM YOUR OFFICE

  726. Hello,

    A friend’s Gotv has not been used in close to about a year. Now he wants to make payment but it is saying “suspended.”
    He made payment with the scratch card, didn’t get a success message. But when he used the flash me cash, it stated the card had already been used.
    Now, going online using the self service, it’s showing 3600. Still the decoder isn’t back. I don’t understand, what is he supposed to do to reactivate it

  727. My name is Christian I tried to help my landlady recharge her gotv with a card I bought and scratched by myself after sending RC GOTV the iuc number and the pin.without reference reply then I tried to send it again only recieved a reply that the pin has been used the iuc number 2020807724 please I need your quick respond before I go get the vendor arrested for selling fake card to me.the account name is Mrs Alice edegbe. benin city phone number 08075899984.

  728. For over two weeks now, certain channels are blocked on my GOtv network and are unable to air. These include AIT, MITV, SILVERBIRD, NTA and others and nothing is being explained to me concerning this situation whereas I owe no subscription.
    Are you going to refund me money upon their restoration or extend the payment due date?

    My IUC number is 2019541461

  729. Dear GOtv, thanks for your services. I recharged just recently – 13th June, 2015. On my tv screen i was told that my account has been suspended. Now what happens to my #1,900 suscription???? i am bioling. Kindly connect me back now. From Port Harcourt. IUC No. is 2016892922.

  730. I recharge a week ago and now can no longer enjoy what I paid for, what is the problem? is one week is your one month?

    Any way, with people’s complains I saw on this site, do I need to expect any positive result from gotv?

    Anyway, my IUC No is 4613812120

    Please, do something urgently and satisfy the people that put food on your table.

  731. I subscribe since morning on my gotv online uptil dis moment my gotv have not been activated wif dis iuc no-2016056804 on access online with dis account number 0692361326

  732. Pls help me solve the problem of my gotv their some channel disappear on my gotv, i rescan it d same tin pls help do something about dat this is my iuc num 2021997375 thanks and also consider people’s demand

  733. I paid 1800, yesterday to recharge my GOTV with IUC (2022139554) and i am yet to enjoy the dividend of my money. It keeps showing E16 error and i have sent “Reset 2022139554” to 4688 and i got a response indicating that my device could not be cleared. Mind you, your online services and clearing of error codes are not free…

  734. I paid 1800 to renew my gotv since yesterday and till now, it is still giving me error e16. I have sent reset 2017291879 severally but what I get is device could not be cleared. It’s so annoying that my weekend was ruined.

  735. Am furious right now because of d service failure that I just experienced. I subscribed with #1,800 dis morning and up till dis moment, I can’t access any channel, what’s d challenge? Please I want dis sorted out as quickly as possible. See my IUC number : 2021720462

  736. 1)Why doesnt the unhelpful Gotv carry BBC channel why why why?
    2)Whenever there is a moment’s power out-like when it rains our house AC power goes&comes right back in a second’s fraction-why does Gotv takes aaaaaeges for the tv channel to come back? It(Gotv)goes into a lot of time consuming theatrics in “automatic scanning”. Halo Gotv, find the technology to speed up the damn process. It irritates&frustrates one when he/she misses watching news because Gotv is still fooling around with the “scanning” monkey businness.

  737. .. Morning.. pls i have a problem,and my problem goes thus… I bought a gotv decoder… And after three day later it was activated, so ever since ‘v been watching only 24 channels… 24channels only.. But my gotv is the gotv plus one… Which has up to 69 channels… But am only seeing 24 channels.. U guys should help me do something… Pls my name is UMEBUALI… IUC NUMBER IS*4613571768

  738. Pls, I make payment via paga 2day but unfortunately its yet to be activated.

    IUC no 2019133645…..also get a txt mesg as below:

    Successful transaction. N1800.0 to GOtv for 2019133645 at agent 07M3XB. Confirmation No.: 19196564. Paga Txn ID: SXGY1.

    Pls could you just do smthin and have me activated asap.

  739. Hi gotv, infact am not happy at all cos I don’t see any reason you scrambled me after subscribing today by 4:28:45pm presisely. My iuc number is 4601918230. Pls, I need ur immediate response. And again, my mobile number is 08052808402 and not 08052805402. This have made me not to be receiving any message from gotv. I will really appreciate if all these are rectified. Thanks

  740. I subscribe since yesterday #1800 and it had not yet yet work since yesterday kindly help me find solution to this so I can continue using your service 2019002413

  741. Good day.
    I recharged my Gotv on June 6, 2015, yet the credit has not reflected and there was this usual confirmation message on my phone stating that the recharge was successful. On putting on the decoder it says that my subscription has expired since on April 11, 2015. please help me to rectify this mess swiftly. thank you.

  742. There hasnt been connectivity on my decoder since April my subscription expired and I have renewed again and its still same. I am just tired. My iuc is 2005143415

  743. Pls what is my offense? I have tried many times without number in other to re subscribe on this IUC number 2021845130 bt my effort proof abortive. Can u pls assist me to find solution to this quickly?

  744. For the past 4 days I lost most of my channels n right now I just ve 24 channels. I ve called the customer care number no response, I sent messages on twitter but was told to put off d decoder which I did no change please it is boring watching only 24 channels when I paid 1800k for complete channels. I will appreciate it if my channels re release cos I ve never had issues with Gotv my iuc number-2021895238 abi una wan make I throw d decoder away n go back to starttimes?!!

  745. dear gotv customer care, I have an issue with displaying of my gotv, after its been on, it display only Gotv in a white background, not searching nor booting it just remain like that. pls tell me what to do or rectify it for me. My IUC no. 2003007543

  746. June 02 2015
    I paid N1800.00 on the 28th of May 2015 at Zenith Bank plc for my subscibsion up till now my decoder is not working my iuc no is 2017061614

    Thanks

  747. My IUC No is 2022014616, i paid a subscription of 1800 about 4 days ago. and all have being view is the station meant for 1200 sbscription, i have scan and rescan it keeps coming back with station meant for 1200 subscription. What do i do

  748. i have issues with my subscription every month after payment i will still have to call to rectify.

    though i was told that there is an outstanding on my account which is due to an error from the payment of N1500x2 i did for 2 months from april to may which is N3,000 but they activated 1 month then, now that the subscription is N1800 they now put the ball on my account which is not right.

    i paid N1800 on the 28th of this month may even before the due date but today i noticed my gotv is not working.

    please rectify this problem and make my gotv work. my IUC # is 4613806297

    thanks

  749. kindly send me your cutomer service lines or help restore the following channels on my decoder:CNN, Mnet movies zone,SET, zee world, televista,telemundo,mm movies, my IUC number is:2019139518.thank you
    nb:I have already done a rescan!

  750. Hello gotv,I did a double payment for my gotv plus subscription 2004512780 on gtb internet banking with account number0050285625 Tijani BAMIDELE. Kindly help refund one of the payment.I still get E016 error after I send Reset to 4688. I am unable to enjoy value for my money.please look to it as soon as possible. 

  751. Am fed up of using go tv I have been having so much challenges most times I subscribe on go tv I will Av to send an sms which cost me standard charges an each time I do and I discovered dey do disconnect me from the service with out my validity been inclined if am directed to there official I implore them to do sumthing if not so i will go and drop it

  752. My dear Gotv, I subscribed earlier this evening through a scratch card, up til now 4 hours later my Gotv channels are yet to come on! Please do something about it. My IUC # is 2020671071

  753. Hello, I made a subscription on the 16/5/2015 for 1800 naira with IUC number 2022355161 which is suppose to be for the full package. At the moment I’m having below my package which is abnormal. Kindly look into it as soon as possible or consider me opting out for real after this as am begining to be un-comforatble with your services.

    Thanks
    Uweazie

  754. Hello Gotv,i made subscription on the 14th may and my previous. Subscription will elapse 15th of may.but still I have be scrambled,this is not the first time this is happening.can u pls attend to it with due respect.my iuc number is 2019461152.

  755. My name is samson odo I have paid since march 30 but till which i receive the alert 2ru paga but till now i am yet to see value of my money my iuc no. 2009349622 there is god oooooooooooooooooooooooooooooooo

  756. Good day, please i want to make a report, I made payment for my GOTV subscription and what i got was (flasmeback) account has been block please what is the problem. i need you guys to help solve this challenge so that we don’t stop our patronage.

    thank you

  757. Helow, i paid for subscription of April on 30/ 3/ 15 through one of ur agent photo Izo communication 13/14 Emmanuel street jesu oyingbo Maryland, it was problem before it was rectify on the 15/04/15, now i subscribe for the month of May on 13/05/15 through ur office at 23 Toyan street obalende ikoyi the man said u people debit me for month of April, how come? please resolve it for me, my name is FUAD AKINTOYE, IUC NO 2003596607

  758. Helow, i paid for subscription of April on 30/ 3/ 15 through one of agent photo Izo communication 13/14 Emmanuel street jesu oyingbo Maryland, it was problem before it was rectify on the 15/04/15, now i subscribe for the month of May on 13/05/15 through ur office at 23 Toyan street obalende ikoyi the man said u people debit me for month of April, how come? please resolve it for me, my name is FUAD AKINTOYE, IUC NO 2003596607

  759. II paid for subscription of my GOTV with IUC number 2022387516 on the 4the of April 2015 at Zenith Bank,OWODE Ogun state with #1200 and later balanced the payment with #600 on the 14the May 2015 at the same Bank, but up till now my GOTV has never been recharged and my total payment is #1800.please help me recharge my GOTV.

  760. Why is that your people are not serving ur customers right, ur office recharge my Gotv since on the 13th but still am not activated. Is this not corruption. Mtswww. Do you people we are being inconvenienced with this lack of inconsistencies. 4620934180 its me.

  761. I made payment for 2mths while my subscription is still valid, de payment is for April and May 2015. I return home to discover that my subscription has expired.

    My IUC num is 2002938709. Please I need a quick respond

  762. Please I subscribed for gotv plus N1800 on the 12-05-2015 at 9pm via quicktellerwith IUC no. 2004442 and it hasn’t come up till now. This is what I got as payment status below.
    Thank You!
    Your payment, GoTV for GOtvplus (₦ 1,800.00 for 2004442600) via Quickteller Website was successful.
    Your payment reference number is 999921038923.

    • Try this

      Put on your decoder and send the Text “RA IUC number” to 30333.
      Example: RA 12345678910 to 30333
      It would be restored. And if its not then contact customer support.

  763. How can I subscribe for a service and my decorder got scrammbled?I subscribed on the 7th of May and today 12th of May my decorder is scrammbled.My IUC Number is 2014229974.Please attend to my querry urgently

  764. Hello Guys,
    Is go Tv a monkey business or….? If not then why would your loyal customers make lots of complains and no any serious action taken upon all this. I paid through M-pesa No. which was provided by the Go tv company,and now the company is rejecting M-pesa payment. Kindly advice accordingly to evade all this complains or else you will loose your potential customers to your competitors.

  765. It’s really annoying how dissapointing you pple could be. I recharged with my wife’s gtbank internet banking. And there wasn’t option of 1800 there, I chose 1500 and she was debited and my decoder wasn’t activated. a customer service agent called me that I should pay the difference in one of your outlets, which I did.and as I write, I haven’t gotten value for my money and i’m not even in the country @ the moment, u guys have kept my family in boredom. I need you to return my money or u activate my decoder with the next 2hrs or else you guys won’t find it funny when I come back. I’m really gonna take it up against you. This’s sheer incompetence! Here is my icu no 2019520276 activate it asap. You can’t reach me @ d moment but you can reach my wife on 08034766429.

  766. I recharged my gotv plus yesterday with Quicktelle which billed 1500 + 100 convenient fee. And 1600 was deducted from my gtbank account. On getting home now I discovered that it has not been subscribed! Don’t know what to do. Pls put me through. Thanks

    • The 1500 subscription is now 1800 so you have an outstanding 300 to pay before you will be activated. Until gotv resolves the price discrepancies on different payment portal its advised that you pay directly in any of their office.
      I suggest you walk down to the nearest office to resolve your issue.

  767. i recharged my decoder this iuc 2019158856 mistakingly with 1500 for gotv plus but latter paid 300 making 1800 but up till now no effect. i paid trough quick teller. what would i do now. i am contemplating stop recharging gotv

  768. My name is ugochukwu daniel, I paid gotv agent to recharge my decoder, and they is online,since last week till now I have not goting anything, pls if Gotv is not serious, they should tell us,instead of collecting my money yet I wount see noting, pls and pls my code is,,4613150313….tanx

  769. Pls I recharge decoder today and the I get reply back that my service is currently scramble pls restore it now before I destroy the decoder and u should count me out of customers

  770. i was happy when gotv came into existence, believing that the average nigerians will be able to afford it, i even appreciate the good initiative but suddenly gotv increase their monthly subscription to #1800 in a country where there’s no electricity and fuel, we buy fuel to watch gotv, not that workers salary are increased but gotv increased their subscription. to cut it short, i promise not to subscribe again on gotv and i’m starting a campaign on “gotv must go” unless you return to the old charges. atleast ten of your customers are in my support, God willing i’ll take it to all social network and media houses. God bless Nigeria.

  771. I subscribe the normal way I subscribe and since yesterday it has not come up, though I dint subscribe in the month of April cos am not around and now since yesterday I have paid noting is showing, I called the customer care line it wasn’t going. My IUC number is 2019201343, pls help me to do something ontime

  772. I made web payment on the 2nd of April, I am yet to be reactivated. I have done all the self services, and it’s still not working. You are not customer oriented at all. Kindly restore my decoder 4613455978

  773. I made payment to renew my subscription since 27th April, 2015. Till now my account has not been renewed. Details: Name – ALABI, Bouquet – GotvPlus, iuc 2019382575, amount paid N1800. All effort to reaach you on phone or web failed. I really wonder what kind of customer service is yours.
    Please renew my account now.

    • Put on your decoder and send the Text “RA IUC number” to 30333.
      Example: RA 12345678910 to 30333
      It would be restored. And if its not then go to the nearest got office

  774. @Toluwalope, pls. my gotv is displaying in black&yellow instead of blue. and. some channels have been blocked showing this e43-e32 this channel has been blocked. all wiv PG18. what is the solution for all this.pls. thank u iuc no- 4613832890

  775. I paid for two months subscription about 3 days before d expiration of my airtime but system kept warning that d airtime had expired. I didn’t bother because i had paid. But for about four days now d system is showing network weak. No signals at all. I was glad when i received ur text of signals restoration. But when i reached home, it was the same. My icu no is 2009378640. Pls find solution for me.

  776. I am unable to subscribe my gotv cause instead of the usual 1,500 subscription,i am been told i have to pay 2,140 when i have a current balance of 340. Please see to this issue,i tried calling but your number are just wasting my credit no one is picking the call

  777. Hello, I recharge my gotv for two months, last month March, I’m surprised I got the mail to pay 300hundred more because there has been an increment. Does it really make sense to charge me for that when I didn’t pay this April. Isn’t dat extortion. You people r so eager to collect the extra money that u can’t wait for customers to subscribe in d said month. How can u charge me for what I paid for last month. It better you rectify it because it unheard of. Rubbish

  778. Pls kindly help now I paid for my subscription on d 22nd April, 2015 n surprisingly my gotv was not showing again since this morning. I paid a ur Pako Aguda office n my IUC number is 2020750330. Pls am at home now n is on and I don’t have ur customers care line here I would have called. Thanks am waiting

  779. hello good morning , my name is Adedoyin. i subscribe on gotv since on sunday 19/04/2015… and i was not connected till today >>>> i have sent RESET to 30333 and all remain thesame…..my IUC NO IS 2018769684 >>>i want to know what to do next and gotv should pls tell me why i need to continue with their services. 2018769684

    • My name is odejayi omope I subscribe through Internet on gotv since yesterday evening not working till now kindly help me out nd my account has. Been debited 1900.4601744174 iuc no

  780. Your company is not making things easy for customers. I paid last month March is was excess with N500. Now I am due to pay N1,300 but there is no how I can do that I was forced to pay N1800 again. Please tell me which account to pay to at the bank next month. Even to talk to an agent is even more difficult.

  781. I just bought GO TV decoder and activated it succesfully but the SELECT SPORT 2 is not showing. each time i selec it an error message comes up ”this programme/channel is blocke and is not available in this country” meanwhile my friends can access the same channel. how do i resolve this my IUC NO is 4613567097

  782. Hi GOTV, I subscribe my gotv on 14th march for 2 month @ the rate of N1500 according to your text that if I pay before April 1st, but surprising I was cut of on the 14th of April & the decoder is asking me to subscribe with N300. Kindly connect me back or return my money. (Iuc: 2022230669) Blessing Makanjuola, receipt no:129798.

    • Kindly visit the nearest gotv office. The subscription fee has increased but most payment platform still show the old subscription price hence the discrepancies.
      For now its advisable to pay at their office until the issue has been resolved on the various payment portals.

  783. Am having problem with my subscription, i recharged #1,800 today with dis iuc number 4601727114 and teller nos.11398385. But uptil now have not been activated . Pls kindly activate me. Tnx

    • Pls I mistakely recharge a wrong account and I get the wrong account iuc cos I paid through flashmecash on my phone,pls how do I retrieve it back to the right account?

  784. Hello my name is Johnson I recharge my Gotv with ICU num 2004353477 twice with sum of 1600 each on my phone, that has not been activated since 6th of April, Pls I need quick response from ur company. It was very unfortunate for me to bought Gotv with poor services rendered.

  785. Please I recharge my gotv on the 10th then on the 11th you guys deactivate me have sent email no response,I called 25mins no response is my subscription for 1day or 1month since you guys are now playing with your customers.pls I need urgent response

  786. Please i subscribed on a wrong IUC no on GOtv this morning. My IUC no is 2021773748, customer name is Samuel Okeke. I used quickteller. I paid for a Customer called Laura Ibedu. Please help.

  787. I complained about my decoder(IUC 2019462415) that has not been activated since 9th of april and up till now there has not been any visible response from the company.
    Is this the best way to treat customers in a competitive market?
    Please can I have my money back since there is no service rendered.

  788. I recharged my gotv (IUC:2020638256) yesterday through my bank account till now my decoder is not activated. pls do something or I get back my money #1,800

  789. I recharged my gotv decoder online with N1200 this evening and up till now it has not been activated.
    my icu number is 2019462415 with transaction refrence number 999996461232.
    pls, I expect a quick response from you in order to have value for money spent.

  790. I WANT TO ADVISE TO PLEASE ADD MORE TV CHANNELS TO GOTV LIKE STARTIME.THE LEAST CHANNELS ON STARTIME ARE 44 INCLUDING MOST OF NIGERIA PRIVATE,STATE AND FEDERAL TV CHANNELS SUBSCRIBED@ N1,000:00K MONTHLY.PLEASE TAKE QUICK ACTION ON IT.

  791. I was in ur office today to recharge of my decoder .they told me they all do it online. and they promised me it all start working by 7pm today but up to now.my GOTV decode have not stert to work .dose it me they play with people in dat office. my name is NDUKWE Charles with number to 2016 0179 86. pls told them to recharge it for me.I told them to give the card let me do it for my self.but they insist to do it.
    that is d company name BARTHLOTEC INVESTMENT LTD.
    shop 10 scenic block ,electronic int’market opp premier brewerics,Onitsha .do it for me

    • I tried recharging my gotv for more than 2weeks now on my phone like always do.the E16 error has been on my screen, I tried to clear it via the self service but to no avail.only to be told in one of your offices that my Name does not tally with my iuc it is very frustrating.and calling your customer care number today to checlass my account I heard my account is up to date.which means my money has been running without me viewing anything.please help me rectify it my iuc is 2005098408

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