Skye Bank Internet & Online Banking Guide


Skye bank internet banking gives the customers of the bank to carry out banking transactions without stress and this helps improve on banking experience. In the event you are confused about how Skye Bank Internet banking works, this write up will provide some helpful hints to give you better understanding of it towards improving on your banking experience.

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Registration

The Skye Bank Internet banking is called Skye Plus+.  You will have to register in order to benefit from this service. In order to register, visit www.skyebankng.com and look for the internet banking icon on the page.  Then click on register.  A form will be presented to you next. Fill the form and make sure you provide correct information about your email address and mobile number. The email and phone number you provide here must be the same with which you opened your Skye Bank account.

You will also be asked to choose a password and a username. These are the credentials that you will need to log into your Skye Bank Internet banking platform. Make sure you keep the information carefully. Also, you will be asked to provide answer to your personally selected security questions during the registration. Purpose of this is to ensure that an unauthorized person does not gain access to your Skye Bank Internet banking platform.

After completing the form, print it out and take it to the closest branch of Skye Bank, where the form will be processed for enrolment. The bank will later send a registration notification to you within 48 hours of submitting the form at their branch. After this, you can now use the Internet banking platform for all manners of transactions.

You will need to log in using the username and the password you provided while carrying out the Skye Bank Internet banking registration. In the event you forget your password or username, you can send mail to SkyePlus+ Customer Care at skyeplus@skyebankng.com. Instead of sending mail, you can also give them a call using this number: 01-448-2100 or 08069880000.  You can request for password request using this medium.

During the password reset process, you will be asked to provide answer to the security question you have chosen during your registration. This is why it is very important to keep the security question and security answer very safe and in a place where you can easily get it when circumstances call for such.

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How to use virtual keyboard

Virtual keyboard makes it possible for you to easily key in your login details on Skye Bank Internet banking platform. The bank has set up this virtual keyboard to further enhance account security of their customers who are using internet banking.  All you have to do to enable this feature is to click on the use “Virtual Keyboard” on your platform and this will enable you to use virtual keyboard when logging in to your online account with Skye Bank. With this feature, you will only have to select your password using the cursor.

When using the virtual keyboard, the position of the texts will change any time you click on any of the alphabets, symbols or numbers. In order to avoid making mistake when clicking on your password, make sure you pay close attention to the symbols, alphabets and numbers you are clicking on. Make sure you click each item of your password very carefully.

If you do not fancy the idea of the symbols and numbers on the virtual keyboard changing direction as you are clicking, you can easily disable it all you have to do is to click on “Not Mixed”, which is a tab located at the lower part of the virtual keyboard.

It is however safer to let the virtual keyboard change position so as to protect your password. In the event anyone is looking above your shoulder as you are typing the password, they will not be able to decipher what your password is if the virtual keyboard is allowed to change position during typing.

When the virtual keyboard is unchecked, it will turn to grey and remain non-functional. However, you can turn it on again by clicking on “Use Virtual Keyboard”. Turning it off will enable you make use of your manual keyboard to type in the password.

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When you are using the virtual keyboard, make sure you put the cursor on the right button before you ever click your password details. Also, make sure you always click on the right letters each time you are using the virtual keyboard. If you like, you can make use of the “reflect password” icon, which is presented in form of black eye and located on the right hand side of the field for password. This will give you a quick glance of what the password characters are before you click on the “Sign in” button.

The Virtual Keyboard is very easy to use. You can easily change the characters from upper to lower case if the need arises.  In order to change the characters to upper case, just click on “Upper” on your virtual keyboard and all the texts will be automatically converted to capital. You can click on “Lower” also to change the texts to small lower case

If you make any error while using the Virtual Keyboard, you can easily delete the wrongly typed words by clicking on “delete”. You can also click on “Clear All” and it will leave you with blank password space after removing all the texts you have typed in the space provided for password.

Fund transfer

In order to transfer funds from your Skye bank account to another account using Skye Bank Internet Banking platform, simply click on “Payments” located on the upper tool bar. Select the transfer you want to make from the menu lists on the left hand side of the payment screen. You will first create a beneficiary by clicking on Beneficiary maintenance” on the menu list.

 Charges

The Skye Bank Internet Banking service is completely free and you will not have to pay a dime to benefit from it. Just register as described above and start using it. The enrolment process too is completely free and you will never have to pay anything at all.

 

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