While your GOtv decoder is on and your subscription is active you can clear the Gotv errors with a simple text message.
Using the phone number you used in purchasing your GOtv package, all you have to do is send a message to 4688 in the format written below.
RESET IUC NUMBER as a message to 4688
for example: RESET 2003029600 to 4688 (where 2003029600 is your IUC Number)
Your IUC Number can be found on the red label under your GOtv decoder.
Another easier method is to go to http://eazy.gotvafrica.com/wap/, select your country and click on the “clear error code” link as shown in the image below. After that you would be asked to login, then select the exact error you see on your screen and click on the clear button.
The error should be cleared immediately.